EJGiftCards.com Reviews (%countItem)
EJGiftCards.com Rating
Address: 545 8th Ave Rm 730, New York, New York, United States, 10018-2494
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I never received payment
Dear ***,We would like to give you an update on your payment.Order details: *** - $246.27.We will make sure to initiate the payment on Monday 05--2020.You will receive notification on your registered Email once we initiate the payment.Getting the old card back is not possible since we will be sending your payment on Monday 05--2020.We apologize for the inconvenience.For further assistance, kindly email *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.Thank youEJ GIft Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
My claim ID on the ejgiftcard is: *** and ***. The total amount is 52.90. The customer service email stated that the refund was made within 15 business days, and one month had passed. I still haven't received it.
Hello ***,We would like to give you an update
on your claims.Claim details: (*** - $31.65.) (***
- $21.25.)We see that the refund for your
claims was already sent on Friday 04--2020.Please find the attachment for your
reference. For further assistance, kindly Email us at *** with your order ID
and the initials Revdex.com in the subject line and we will get back to you promptly.Thank & RegardsEJ Gift Cards
I sold them my $500 gift card on their website and once I punched the gift card number AND PIN number in, it would not allow me to “submit” it. Then days later they tell me the order was processed and I have yet so the $255 they offered for my gift card. They have already sold my gift card because when I thought it hadn’t gone through, I sold it to a different company (tried to) but it had no value. Now EJ gift cards is telling me I’ll get paid in MAY - this is unacceptable business practice.
Hello ***,We would like to give
you an update on your payment.Order details: (*** - $250.00.)We see that your payment is already sent on Friday 04--2020.Please find the
attachment for your reference. For further
assistance, kindly email us at *** with
your order ID and the initials Revdex.com in the subject line and we will get back to
you promptly.Thanks & RegardsEJ Gift Cards
I purchased gift cards for Nordstrom, neither card worked. When I submitted a claim they rejected my claim that I did not receive valid gift cards because they claimed that the card was used close to my address. When I called Nordstrom, they stated the card was used before the card was purchased by me as a “cash out” purchase. Not I am stuck holding the bag. VERY FRUSTRATED!!!
Hello ***,Claim ID: *** - $42.50.We would like to give you an
update on your claim.Please Note, We will make sure to process the refund on 04--2020. You will receive notification on your registered Email once we issue the
refund.Claim ID: *** - $63.75.We see that you had placed the
Order on 01--2020 and the Gift Card was used on the same day.After gathering the necessary
information from the Merchants Customer Care Department, we have found that the
Gift Card was used in the Buyers State. At Store Address: ***The outcome to our
investigation has provided enough evidence to reject the Buyers request for a
refund.For further assistance, kindly
email *** with your order ID and the initials Revdex.com in
the subject line and we will get back to you promptly.Thanks & RegardsEJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The order you rejected was researched and was discovered that the card was NOT used at a location by my office, but rather online; I was the the recipient on these funds. As per your order guarantee I would kindly like to receive a refund for that purchase of $63.75 order ***
much appreciated!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Dear ***,Claim details: *** - $63.75We have done a re-investigation on your claim *** and
found that the Gift Card was used online.We will make sure to process your refund on Friday
04--2020.We apologize for the inconvenience caused to you.For further assistance, kindly email us at ***
with your order ID and the initials Revdex.com in the subject line and we will get
back to you promptly. Thanks & RegardsEJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
hi I went to ejgiftcard homepage to sell an autozone gift card , the card had 160.00 dollars
the web site offered me 73 dollars, I know it was abit short, less than half but I really needed the money
so I decided to sell it, I was only supposed to give my paypal address
so ejgiftcard will send the payment to my paypal address
when I was finishing the sell , I was asked for credit card info
right there I stopped and I closed the page and I didn't finished the order
but then a few minutes later I received a message that they received my order
I didn't finished because I didn't provide the last piece of info they were asking in order from them to process the
order
anyway after I received the email I sent them like 20 emails asking them to please cancel the order
because I honestly lost my confidence in them
they ignore all my emails and they process the order , took the 160.00 from my gift card and left my gift card
balance in 0
they sent me an email telling me that they will pay me the 73 dollars soon
the next day I received another email that the gift card has lost it's value and my order was rejected
but they never return my 160.00 , my card balance still in 0
so they took the 160.00 and they never paid the 73 dollars
they also wrote that they were taking the 73 that they paid because the card lost it's value
but they never paid me because I never received any payment or notification from my paypal account
there are many complaints about this web site, they have done this to a lot of people
but i'm here to report them, this is not fair and this not right
i'm asking you to please help me get my money back
I have proof from the email they sent me
please help
I tried calling their phone number but they never answered
no customer support either
Hello Antonio,We see that you had placed the Order on 03--2020 and your Gift Card was used on the same day.Our buyer had purchased the Gift Card on 03--2020. Buyer filed the claim against the Gift Card you sold us.After gathering the necessary information from the Merchants Customer Care Department, we found that the Gift Card was used in Valley, CA.Date of Gift Card transaction: 03--2020.Here is the full address where the Gift Card was used: ***
Order Buyer is from Dallas, TX.This clearly shows that the Gift Card was used in a different state from our Buyer and it was used before our Buyer purchased Gift Card.We cannot initiate the payment since the Gift Card wasn't used by our Buyer.Thank youEJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
short answer, is not true, while the card might have been used, it wasn't me who used the card
no one else saw the card, not even my wife, my wife is very respectful and she doesn't open my wallet without my permission
I don't live in USA
I only pealed the pin number the day I sold the card in your web site
you know you are not telling the truth or being honest, if that is true then you would it have tell me quick right away about the card not having any money
you know the card had money that's why you processed the order
even after a few days later you were still processing the order and you never mentioned anything about the card having 0 balance or the card having been used
I checked the card a few days later after I sold it to you in auto zone web site and the card still had the balance
so right there I know you are lying
anyway this is the long version
hi EJ Gift cards, right in the beginning there you are cough in the lieyou wrote that the gift card was used he same day that I sold you the gift card rightfor your information I live in Puerto Rico, I don't live in USA so how is possible that the card was used in USA?sure only after I entered the numbers in your web siteyou know you take a few days to validate the card to then released the paymentyes the payment that you never made or release because you came out with the lie that the card was usedso if the card was used the same day, why you didn't reject the card the same day?why I didn't received an email a few days later mentioning that the card was used?i checked the card balance in auto zone web site before I sold it to you and it has 160.00 in balancealso I checked the balance a few days later and still had the 160.00 in balancethe day that the card showed 0 balance was the day that I received a few emails from you saying that the card was rejectedi'm sorry but i'm not the one with a very bad record here, you arei'm a serious person, I sale on ebay and I have 100% positive feedbackyou are the one with the scam record
I been a pay pal member for almost 20 years never had any problem like this beforei wrote to you and I gave you the benefit of the doubtbecause if it wasn't you "ej gift card company"then it was one of your employees , someone there is a thieve and is dragging your company name and prestige through the mud but then after you answer me I came to the conclusion that is not an employeeis the companydo you checked your cards before selling them?well i'm sure you do, any smart person will check the card before selling them and before paying the card sellerthat's why you sold the card because you knew it had moneybut the way you run business, you take the money from the card sellerthen you sell a genuine card number but with 0 balance because you already took the moneythen you use the gift card buyer complaint as an excuse to rip off the card sellerwho sold you a legit card with money
so not only do you rip off the card seller but also the card buyer
I think you sale the same card number more than once to then create this kind of situation
you don't have to take my word for it, simply read all the complaints about your company modus operandiyou know you took the money stop pretending you didn'tyou know how bad things are right now, is very bad what you doing taking advantage of people and stealing their money
I have proof from all the email you sent me, dates etci really will like to hear what you have to say nowstop making excuses and telling liesi asked you to make an investigation and you didn'tyou simply attacked my honesty and dignityi sold you a card with 160 dollars and never saw a single penny in returncheck your employees, one of them has to be stealing from your company and from you costumersi never sold you a card with 0 balance , I have better things to do than waste my time or going to jail from trying to run a scamfor a a lousy 73 dollars in returni sold the card because the card had moneyplease pay me my money, how do you know if your buyer used the card then asked for the money back?if you checked the card before selling it then you know it has money then you can sell itunless you also sell cards with 0 balance after you take out the money so you rip both seller and buyer, is very obviousdo the right thing and pay me my money, I honestly don't understand why you do thisyou are still getting your part or profit, so why rip off the card seller and take all the money?
gift cards don't have legs, I don't have nay viruses or spyware on my computer
I fixed computers for a living, i'm super paranoid about security, that's why I tried to stop the order
because you asked me for credit card info when I read that all I need it was paypal email to receive the payment
since you want top play the hot potato game and put it on me when I know I been honest the whole time
maybe someone hacked you web site and stealing your costumers money, how bout that, do you offer protection to your card sellers?
let stop playing games, make an investigation, I the card I sold you had money, when I entered the numbers in your web site and still had balance a few days later
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
I purchased a gift card from EJ gift card to find out that there was a $0 (zero) balance on the card, and in fact, the card number wasn’t even valid with the company. I request a refund through EJ’s portal, but no avail, this must be a 1 man stand as I am still waiting on my refund.
Hello ***, We would like to give you an update on your claim. Claim details: (*** - $61.00.) Please Note, We will make sure to process the refund on 04--2020. You will receive notification on your registered Email once we issue the
refund. We apologize for the inconvenience. For further assistance, kindly email *** with your order ID
and the initials Revdex.com in the subject line and we will get back to you promptly. Thank & Regards EJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
Placed an order (order number ***) at 5:41 PM EST on February , 2020 for Fandango E-Gift card, a $25 value, which cost me $20 (20% off). Gift card was delivered at 6:37 PM. At 6:54 I opened the email and checked the balance of the gift card on Fandango's website and it said the balance is $1.96. This is a fraudulent website as I have not even used this card. I didn't check for the reputation of EJ's gift cards here until after I bought a card, and as you can see, the results are unfavorable. I do not recommend this site. It won't even let me submit a claim on their website. I am calling my credit card company once the charge posts to dispute my $20 charge because this is very terrible customer service and I am witnessing bad business practices. I have found no positive review of this site but I have seen hundreds of negative reviews. Consumers, please avoid this company.
Revdex.com:
I have received a refund/adjustment from my bank's credit card after I disputed the charge so I no longer need a refund from the company for complaint ID
Sincerely
I purchased a Victoria’s Secret gift card through this company on January , 2020. It was a advertising that there was $100 for Victoria secrets when approaching the store to use the hundred dollar gift card. I got up to the cash register the sales associate at Victoria’s Secret informed me that there was only $4.40 on this gift card. The Victoria’s Secret employee/associate asked me if I would like to use the $4.40 balance that is available on the card I informed her know there should be a balance of $100 I will contact the company that I purchased it through. Before contacting the company that I purchased it through I called customer service at Victoria’s Secret and had them check the card themselves they also informed me there was only $4.40 on the card so I contacted the company I have not heard any Thing from the company to resolve the battery I am looking either for a refund or what was promised to me at the time of purchase.
Hello ***,We would like to give you an update on your claim.Claim details: (3801 - $100.00.)We will issue a *** $100.00 Gift Card for you.We will make sure to issue the new Gift Card on 02--2020.You will receive notification on your registered Email once we issue the Gift Card. We apologize for your inconvenience.For further assistance, kindly Emai*** with your Order ID and the initials Revdex.com in the subject line and we will get back to you promptly.Thank you EJ Gift Cards
The site claims to exchange your gift cards for cash. I put a Macy’s card in a few days before New Years, was told the payment was initiated and I’d receive money on the ***. I had messaged the business earlier to check on my order status and received nothing back. My order status has not changed and I haven’t received any funds
Dear ***,We would like to give you an update on your payment.Order details: (*** - $38.57.) We will make sure to initiate the payment on 02--2020.You will receive notification on your registered Email once we initiate the payment. We apologize for the inconvenience.For further assistance, kindly email *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.Thank youEJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I sold my gift card to this company on January ***,
It claims my money would be in my paypal account on January - nothing there.
I emailed about 5 times. Once because they "rejected" a 10$ amazon gift card, but my balance was 0$ when I went to use the gift card. So they took the money off of it but weren't going to pay me for it. So I questioned why the balance was 0 if they rejected my gift card.
I also emailed about where my money was for selling them a second Amazon gift card for 25$. It has said that my "payment initiated" for a week now and still no money in my PayPal account.
I am owed 30$ because that's what they offered me when I went to sell both gift cards to them.
Hello ***,
We apologize for the inconvenience.
We would like to give you update on your payment. Following are the details.
Order ID: Payment: $30.00. Please note due to our technical issue this payment was delayed. We will initiate the payment on 01--2020. You will receive notification on your registered Email once we initiate the payment.
For further assistance, kindly email *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.
Thank you
EJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
Bought a giftcard on the website, after two times of use it became invalid. Filed a claim but can't see status.
Dear ***
We apologize for the inconvenience. We would like to give you update on your claim. Following are the details.Claim ID: (*** – $57.16) Please note due to our technical issue this refund was delayed. We will reinitiate the refund for this claim on 01--2020. You will receive notification on your registered Email once we initiate refund.
For further assistance, kindly *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.
Thank you
EJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
Brought a $100 amazon giftcard and it had $0 balance. asked for a refund and nothing happened. it's been almost 2 months.
Order #***
ID Merchant Card Type Balance Price Card Number PIN Number Statu*** Amazon EGIFT $100.00 $97.00 *** DELIVERED
Hello ***,
Please note, we have already responded to your Email for this issue and we clearly mentioned to file a claim so that we can issue you a refund.
Please have a look over the screenshot attached of the Email replied to you previously. We request you to file a claim and provide us the claim ID, so that we can process your refund.
For further assistance, kindly email *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.
Thank you
EJgiftcards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
no longer able to file a claim on your website. this is a joke?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Hello ***,
Please note.
Your claim ID is ***. We will make sure to process the refund on 01--2020. You will receive notification on your registered Email once we initiate the refund.
For further assistance, kindly email *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.
Thank you
EJ Gift Cards
I sold a $200 gift card to them for $106. They stated on their site that it would take 2-3 business days to process payment to my PayPal. They have not sent any payment. I looked online and saw these reviews that they steal your gift card and do not pay you for them and so I checked the balance of my gift card. Lo and behold, the balance is at zero! So they used the gift card and haven’t paid me for it, which is, in effect, stealing! I have sent numerous emails and had only received one response which was about trust and verification. Trust! Ha! They are ones to talk. I have called the number which instantly goes to voicemail and all of my other emails have been ignored. I want payment or the full amount of my gift card refunded to me.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved. They paid what was promised.
Sincerely
Hello,
In December 2019, I purchased 2 gift cards for Regal - $100 value each. When I tried to use the gift cards, Regal would not accept because of fraudulent activity.
I contacted the seller multiple times for a refund - they haven not replied back
Order #'s: *** &
Hello ***,
We apologize for the inconvenience caused to you. We will surely help you with this.In this case we request you to file a claim and provide us the claim ID, so that we can process your refund.For further assistance, kindly email *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.Thank youEJgiftcards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# *** and have determined that my complaint has NOT been resolved because:
The 'Claim Form' on their website does NOT work - I tried multiple times to submit a claim (see attached).
***
In addition, I did write to the email address you provided and they did not respond.
Please help me get a refund ASAP.
Thank you,
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Hello ***,We would like to give you an update on your claim.Claim details: (*** - $78.00) (*** - $78.00).Please Note,We have already sent a refund for your claims 01--2020.For further assistance, kindly email *** with your order ID and the initials Revdex.com in the subject line and we will get back to you promptly.Thank youEJ Gift Cards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
Complete fraudulent site. They sent a bad card and then completely ignored CONSTANT attempts of me to get a replacement or refund. I did a chargeback on my credit card and they supplied my credit card company with lots of paperwork showing "my order was legitimate" - true - but they LIED that I'd not tried to contact them properly. I am escalating my credit card chargeback now.
Complete fraudulent site. They sent a bad card and then completely ignored CONSTANT attempts of me to get a replacement or refund. I did a chargeback on my credit card and they supplied my credit card company with lots of paperwork showing "my order was legitimate" - true - but they LIED that I'd not tried to contact them properly. I am escalating my credit card chargeback now.
I attempted to sell my $500.00 walmart gift card online at ej gift cards , the money was taken off my walmqrt gift card immediately And I was promised 277.00 to be deposited into my paypal account at *** within 1-3 buisness days and now its bern almost a month and still im yet to recieve my money nor has anyone contacted me or have I been able to get in touch with anyone from there company .
Hi,We will look into this and get back to you in the course of the week regarding your order. For further assistance, kindly email *** with your order IDs and the initials Revdex.com in the subject line and we will get back to you promptly.Thank you.
I bought Amazon giftcards from them but I was unable to use them.
Hi, Your gift cards were locked by us for security purposes. Please contact customer service when you want to use them so that we can unlock them for you.
I tried to contact their customer service through the listed phone number but no one picked up.
Hi,
Please send an email to *** for a faster response.
I never received payment for a $200 Target gift card I sold them. It's been 3 weeks. Their website says payment should be instant.
Hi,
Please reach out to our customer service at *** with your order number in the subject line and you will be assisted promptly.