Elite Supplies

We received a bill for toner that we never received. The copier that uses the toner supposedly shipped is older and no longer under a service warranty. We have never done business with Elite Supplies.

Review: We were sent an invoice for a Toner cartridge for $433.00. I called the company and got a voicemail saying you have reached customer service to please leave a message. I left a message telling them we did not order toner from them and we are not interested in ordering anything from them. I also told them they were scamming businesses and to remove our business from their mailing list. I asked them to please give me a call. This is ridiculous that their are businesses out there trying to scam people. They need to be shut down. No questions asked. I've saw several of the same complaints of invoices in the amount of $433.00 in the last couple of days.Desired Settlement: This company needs to be shut down for scamming people. We will not be paying this invoice because we did not order or ask for toner from this company.

Review: we were sent a statement for $433.00 for toner that we did not order or receiveDesired Settlement: we feel that our name was somehow given to this company and that this statement was fraudulent. We did purchase a new copier but did not order toner from them

Review: We received an invoice from the company for a product we have never ordered. We have never used this company for any products. In fact, we use the same 3 suppliers for all of our office and medical supplies and have since our business was established. We have made numerous attempts to contact the company without fail. We suspect that it is a scam. As such, we will not be paying the invoice.Desired Settlement: We are filing the complaint to further help the Revdex.com possible prevent these future fraudulent invoices from scamming other consumers. We are also filing the complaint as a mechanism to protect ourselves from further action from the company.

I work at a state government office. On February 1, 2016 we received an invoice in the amount of $433.00 from Elite Supplies for toner. We never did business with this company. We have a contract with a local business. I contacted our contracted copier business and they said that they do not do business with this company either. I wrote a note on the invoice today requesting the business take our company name our of their database immediately and that was reporting them the Revdex.com and the FTC. I looked up their PO Box and it seems to be associated with a person named [redacted] and 1[redacted] seems to be a physical address associated with this person/business.

Review: received and invoice form elite supplies for a toner cartridge for a brother mfc-8850 copier that I did not order. the invoice was $398 and $35 shipping which is much higher priced than I can buy it for anywhere else. the invoice number is 21182 and says the date was 3/10/2015 and the sales rep was [redacted]. I have not talked to anyone from that company and did not order the toner. when I called the number on the invoice there was no answer just a voicemail.Desired Settlement: I would like to have the invoice cancelled or negated. I would also like to receive no further correspondence from elite supplies. I have not received the toner and I do not want to receive the toner.

We received an invoice for toner $398.00 for toner we did not order or receive from you. We believe you called here and asked our staff what model copiers we had in at attempt to fraudulently bill us.

Review: Company invoiced for product. When called to request order information and tracking data, was placed on hold, and the call was cut off. When tried to call back, the phone went straight to voicemail. We did not order this product and feel that this business is sending fraudulent billings, in the hopes that some inexperienced or over worked processor will pay them.Desired Settlement: Please flag this company for bad business practices

Review: We received two invoices from Elite Supplies in May and June 2015 in the amount of $433.00 each. With regard to both the May and June 2015 invoices, we received an invoice for a toner cartridge that was neither delivered nor ordered. Our National Purchasing Manager has tried on numerous occasions to contact Elite Supplies, with regard to issuing a credit memo; leaving messages on June 24, 25, 30 and July 9, 2015. As, Elite Supplies is not an authorized vendor of Warren Properties. And, neither of the invoices, represents an authorized order. We have heard nothing from Elite Supplies, with regard to a billing adjustment for both invoices.Desired Settlement: Billing adjustment (Credit Memo) for both invoices and no further contact by Elite Supplies.

Business

Response:

To whom it may concern, On June 24th we received a voicemail stated that they did not order the toner cartridges for the copier.I than called back and spoke with someone in regards to it. They explained that no one has ordered anything. I went over it with them and the proceeded to void out the invoice. I was told to not contact the company again. after the phone call ended they proceeded to keep calling and leaving voicemail's. I explained the that I spoke with someone and it was voided they said that wasn't good enough so they were calling the Revdex.com. Any questions please call [redacted]

Review: We have received two separate invoices at two of our library's branch locations, each for $433.00. These invoices are for toner that we did not order, nor did we receive. Toner is included in our service contract on our copiers, which is supplied by a local company. I am not sure how Elite Supplies got our contact information. One invoice is from Elite Supply & the other is from Central Supply Solutions, [redacted]. I didn't find that company on Revdex.com site.

Desired Settlement: We ask that the company void the two invoices that we've received, remove us from their database, and not contact us again.Desired Settlement: Void both bills and send me proof that it was voided. Remove my company from your mailing system.

Review: We received an invoice from Ellite Supplies for $384.00 for Toner for a Savin C9125. The name [redacted] appears on the invoice. We did not request these supplies nor do we want them. We have not received the supplies, just the invoice. We tried to contact the company several times but cannot leave a message because it is always full. Imagine that!Desired Settlement: Stating that they are not sending the supplies and are cancelling the invoice. Also, we would like our name off of any list associated with this company.

I too received a bill for $433.00 for toner I did not order nor did I receive. This business is just sending out random bills. I tried calling the company three times and no one will call me back.

This company is a scam they call offices get the person name who answers and ask what type of printer they use and send an invoice for $433.00 with hopes that someone will think it is legit and send funds to the P.O. Box on the invoice. This company should have charges brought against them because I know someone may be very busy or have a big company and think they ordered this toner and paid please be aware of this scam. I do not think this is even a legit business just a thief trying to get other people money.

Review: I received an invoice from Elite Supplies for a toner that we did not order. When I called the company and left a voicemail to ask for a w9 so we could pay them a women gladly called me back. When I did some research and realized they were scamming us, I would call and leave voicemails but no one would call me back. Luckily we did not pay Elite Supplies and did not nor will we EVER conduct business with them.Desired Settlement: I would like Elite Supplies to acknowledge the fact that we did not order the toner and to never contact this business again.

Review: We receive phone calls from this about every other month. Their employee that calls us, is a very rude person. They try to sell copier toner that you don't need nor ask for and when you say no, this employee decides to use vulgar and degrading language. Even though you say no, you still get an invoice for $433.00 with no product to show for it. I would like this company to stop contacting us and to stop sending us invoices.Desired Settlement: Take our companies name out of their system. and to Void any and all invoices.

Another one of "those" companies that randomly sends out invoices hoping someone will be ignorant to these scams and pay it. They also sent us an invoice for $433. I called the number on the invoice and left a message. The FBI has contacted me in the past about these companies after I reported one several years ago to the Revdex.com. Someone from company called me back today and said they were voiding the invoice. She would not give me a physical address only P O box. Scammers like this need to be located and prosecuted.

Review: We NEVER order toner from any company as it is included in our lease contract. Your sales person Sam sent a toner after inquiring about our machine with one of our employees. She has no authority to order and a purchase order must be cut for EVERY purchase prior to the order. We tried to call the number provided and the voicemail box was conveniently full. We sent an response letter to the address provided and an email to the address found on the Revdex.com site.

We are filing this complaint to help discount this company as legitimate, we believe them to be a scam. We are also filing the complaint as a mechanism to protect ourselves from further action from the company. Beware of this company's attempts to contact you.Desired Settlement: We would like an adjustment to the bill voiding it out as we did not order this item from you. Also we would like you to no longer contact us in the future and pursue no further action in collecting this invoice amount. We are willing to send your item back as we never ordered it from you to begin with.

Review: Received phone call over a month ago from someone pretending to be part of our support for our Toshiba printer. Was ask what the product information was on the Toshiba printer (i.e. model) After giving that information was told her manager would call later to see if there was anything we needed. Received invoice today which states we purchased Toner for our Toshiba printer. However no purchase was made and no delivery was received of said toner.Desired Settlement: Cleared Charges for product not ordered or received.

Review: We have been billed four times in the past year for products we never ordered or received. Three of the four invoices were paid in error by our accounts payable clerk. Each invoice was in the amount of $433.00, all for toner which we receive free with our copier/printer lease with another company. Our Office Manager has called and left messages on an answering machine, but the calls have never been returned. We feel we have been scammed and hope you will let others know what type of business Elite Supplies runs.Desired Settlement: I believe we should be refunded $1299.00 for Inv#[redacted], Inv# [redacted], and Inv# [redacted]. We never ordered the product nor did we ever receive any.

Business

Response:

This is in regards to [redacted] for invoices #[redacted]. I spoke with [redacted] in this matter. We resolved the conflict over the phone. There was no refund issued for the 2 invoices paid on this. Any questions or concerns please email us at [redacted] or call [redacted] ask for [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.

Review: I received an invoice from this company for a toner cartridge that was supposedly ordered for our hotel. When contacting them by phone, they stated the sales associate who took the order was not there, and that I would need to speak with them regarding the invoice, and that the person named as the contact was the one who placed the order. The person listed as the contact is myself. We never received a shipment of toner, nor placed an order with this company. Until receiving this invoice, I did not know this company existed.Desired Settlement: Copy of a credit for the fake invoice we received, as well as removing us from their system completely.