We had Entergy to connect power to a rental house in July so that we could work on repairsThe house is vacant and the A/C does not workWe only burn lights on the property through the week and power tools on weekendsThe first meter that was installed did not show any readingEntergy estimated the bill for the first month at I called and complained several times and they finally replaced the meterI went ahead and paid the bill to avoid disconnectionI was told that I would receive a revised bill that would be adjusted based on the new meter readingInstead I received a 2nd bill estimated for The services were disconnected today and I was informed that there is a 3rd estimated bill for something dollarsAll of these bills far exceed the cost of power that have actually been used
I am requesting removal of this account from my credit bureau reports and for this account to be closed out with this companyThis account has inaccurate information reporting on my credit filesI have requested a dispute from this company and they have failed to respond to my request and submit the documentation I requested to verify the complete accuracy of the information reporting
I used my debit card to pay my bill online before I went out of town to a funeralWhen I got back and checked my account it said the payment had been returnedSo again I paid it with a debit cardLooking at my bill now there is a $return fee they want me to payWhen I called they said the information I input was incorrect and the fee cannot be waived$for an accidental keystroke is complete BSI can understand the $late fee bc it was lateBut to think I'm going to pay $for an Hobbes mistake is crazy
entergy has been miss ready my entergy and I called and asked for a digital meter put in n
and they said I didnt quilyfy and first im an custormer and I think they should at no cost bring one and put one in I should not have to qauillify for because they already charge us for every little thing and I cant belive THAT THE Revdex.com LETS THIS HAPPEN TO US BECAUSE I KNOW ALOT OF COMPANIES ARENT A LOUND TO CHARGE STUFF LIKE BIG COMPANIES LIKE ENTERGY I want to in stall a up to date digital meter
y
We have called for weeks about getting power to our mobile homeWe have completed all requirements through our countyA Entergy employee has even told us we should have received power at he latest on November 5thWe have filed complaints for a supervisor to contact us and they have notWe have made house payments and yet to move in
Starting on November 30, I received a bill of $that which the usage was inaccurateMy bills normally were around $at the most while running my air all summer in a 4bdrm 2bth home So I called them and made a complaint and follows their instructions by reading the meter and filling out the form and mailing back what they neededEntergy never responded then sent out the next bill for December which then was $so I called them again and no one ever came out to test the meter but they lied and said they called but then said they called another number that I never even ownedBut my correct phone number is listed on the account each time I call them So no one still has not come out to test the meter or wiring because something is absolutely wrong now that I have a current bill in the amount of $1, I need someone to please help meI have kids, the youngest an infant and I have no income and the local agencies are not helping at this time I d
I used my debit card to pay my bill online before I went out of town to a funeralWhen I got back and checked my account it said the payment had been returnedSo again I paid it with a debit cardLooking at my bill now there is a $return fee they want me to payWhen I called they said the information I input was incorrect and the fee cannot be waived$for an accidental keystroke is complete BSI can understand the $late fee bc it was lateBut to think I'm going to pay $for an Hobbes mistake is crazy
On July Entergy came out to my mom house and disconnected her lights because they "Say" that she failed to pay a bill for June that never came out for for disconnected date June 29,but her lights never got disconnectedUntil July 12,which the bill stated it was up for disconnected on July 14,My Mom and her grandchildren had to sit in a hot house all that day until I could figure out was going onAll because a meter reader falsely documented that he interrupted her service on June 29,Therefore they cut service from the pole and made statements like she was tampering with the lights which I have pictures of the meter that has not been tampered with.Her food and she had to open up another account which required a deposit of $which she had to pay for service to be restoredHer food was wasted which she's on disability and she doesn't have extra money for food because we had to toss it if u could please help us get an understanding of this because we jus d
I work from homeEvery week without fail my power goes out in the exact same locationEntergy has stated they were updating the pole that constantly goes out, but yet I lose power and money every weekEntergy wants their money when the bill is due, but neglects to provide consistent energy serviceWe, the state of MS, need relaible power or another company to provide itThis is beyond ridiculous
I have been trying hard to work with Entergy over the last couple of months We were in a bad car accident and my husband is in rehab We are working on little pay at the moment My payment was due last Thursday to avoid disconnection I had intentions on making that payment when a payment center opened on Friday morning Late Thursday evening, my grandmother, who practically raised me, passed away I had to leave town and under the circumstances I am out of town in another state with no available places to make a payment I have tried to get them to extend it until Friday because the funeral will be Wed and I will head back home Thursday and be in town sometime Thursday/Early Friday morning They are telling me there is absolutely nothing they can do and that my account is out for disconnection, which means my house will be so hot and most likely the food in my freezer and refrigerator will spoil I told the lady I spoke with that I will have the full past due paid on Friday
I made a payment through bill matrix to Entergy for $on 3/and this morning (3/23) I check my Entergy acct and it says pending disconnect I spoke with Entergy customer service and the rep was very arrogant towards me and unhelpful I was told to contact bill matrix and I did this and they said they would research and contact me by end of the day I spoke with Entergy again and they said there was nothing they could do and that I would most likely be disconnected while this is being researched
Entergy refuses to acknowledge their clerical mistake regarding my accountWe established service on July 27, Entergy claims we have a remaining balance accumulated from March 25, to July 26, of $We did not have a service agreement with Entergy prior to July I have tried multiple times to reach a supervisor who can rectify this situation
Entergy has yet to release my $deposit from a previous accountThey rolled my $deposit into my new account instead of giving it back to meThere is no sense in a $deposit, when my bill usually runs $116/monthI'm told that I can not have it back unless I close the accountThe $was gathered from me from previous (closed) accounts
Describe: My Entergy bill increased over one month by $without explanation of howI have spoken with exactly customer service representatives of Entergy and one supervisor, each has failed to explain how such increase is even possibleThe only explanation I have been given is that it may be due to the change in weather in my cityHowever, the weather has been fluctuating over the course of months with temperatures dropping consistentlyAlso, with that in mind, my change in the thermostat is consistent as wellSo therefore that explanation is invalidI was told that Entergy solutions would come to my home in order to give an explanation of such increase in my bill, that was a lieThe technician from Entergy solutions specifically stated he has nothing to do with the bill or the meter; his only job was to bring a solution going forward(Which in fact was No help)! I called and gave a reading of my meter in which the representative stated over the phone that my readin
Entergy is saying my services have been off since OctoberNovember 30,mymeter was taken off my homeI have been trying to speak with someone concerning my account and no one has offered to help meI have been waiting for a supervisor to callI still do not have any lights and they are demanding me to pay $when I was not aware or recieved any notification that my lights were disconnected
I received notification for illegal use of electric services, and was charged a tampering fee for my previous residence I have been a customer of Entergy for years (if my memory serves me correctly)and was appalled to be accused of fraudulent activityI spoke twice with two customer service representatives to request a supervisor's assistanceA person who identified herself as *** (supervisor) contacted me a couple of days later, to discuss the matterThe transfer of my electric services from *** *** ***, Jackson, MS to the apartment that I currently reside in, occurred on June 14, I requested the disconnection of electric services at the *** location for June 27, Entergy sent me text messages confirming BOTH the transfer of service as well as the requested disconnectionI signed the apartment lease (where I am currently residing on June 14, I physically relocated from the house the weekend of June 17/The Entergy supervisor ***
My service was disconnected after p.m on November All payment centers were closed at that timeAnd you have to pay before p.m to get your service turned back on the same dayI don't think that was right or fair to wait that late, it was dark outside.I have never known anyone service to be turned off that lateI don't know what Ms utility laws are but that cutoff time doesn't seem right to me
We had Entergy to connect power to a rental house in July so that we could work on repairsThe house is vacant and the A/C does not workWe only burn lights on the property through the week and power tools on weekendsThe first meter that was installed did not show any readingEntergy estimated the bill for the first month at I called and complained several times and they finally replaced the meterI went ahead and paid the bill to avoid disconnectionI was told that I would receive a revised bill that would be adjusted based on the new meter readingInstead I received a 2nd bill estimated for The services were disconnected today and I was informed that there is a 3rd estimated bill for something dollarsAll of these bills far exceed the cost of power that have actually been used
I havent had my lights disconnected in over years However during the month of March, I asked for an extension My extension was until March 18, on March at 11:am my lights were disconnected It was a simple oversight, but we paid the bill of in less than minutes after the disconnect We were told that the lights would be restored before p.m it is now 8:at night We have no lights I have small children I was told that the order went out at 11:30, yet no one can do anything So we are jist supposed to sit here for hoirs with small kids with no lights And no one is willing to assist us
I made a payment through bill matrix to Entergy for $on 3/and this morning (3/23) I check my Entergy acct and it says pending disconnect I spoke with Entergy customer service and the rep was very arrogant towards me and unhelpful I was told to contact bill matrix and I did this and they said they would research and contact me by end of the day I spoke with Entergy again and they said there was nothing they could do and that I would most likely be disconnected while this is being researched
We had Entergy to connect power to a rental house in July so that we could work on repairsThe house is vacant and the A/C does not workWe only burn lights on the property through the week and power tools on weekendsThe first meter that was installed did not show any readingEntergy estimated the bill for the first month at I called and complained several times and they finally replaced the meterI went ahead and paid the bill to avoid disconnectionI was told that I would receive a revised bill that would be adjusted based on the new meter readingInstead I received a 2nd bill estimated for The services were disconnected today and I was informed that there is a 3rd estimated bill for something dollarsAll of these bills far exceed the cost of power that have actually been used
I am requesting removal of this account from my credit bureau reports and for this account to be closed out with this companyThis account has inaccurate information reporting on my credit filesI have requested a dispute from this company and they have failed to respond to my request and submit the documentation I requested to verify the complete accuracy of the information reporting
I used my debit card to pay my bill online before I went out of town to a funeralWhen I got back and checked my account it said the payment had been returnedSo again I paid it with a debit cardLooking at my bill now there is a $return fee they want me to payWhen I called they said the information I input was incorrect and the fee cannot be waived$for an accidental keystroke is complete BSI can understand the $late fee bc it was lateBut to think I'm going to pay $for an Hobbes mistake is crazy
entergy has been miss ready my entergy and I called and asked for a digital meter put in n
and they said I didnt quilyfy and first im an custormer and I think they should at no cost bring one and put one in I should not have to qauillify for because they already charge us for every little thing and I cant belive THAT THE Revdex.com LETS THIS HAPPEN TO US BECAUSE I KNOW ALOT OF COMPANIES ARENT A LOUND TO CHARGE STUFF LIKE BIG COMPANIES LIKE ENTERGY I want to in stall a up to date digital meter
y
We have called for weeks about getting power to our mobile homeWe have completed all requirements through our countyA Entergy employee has even told us we should have received power at he latest on November 5thWe have filed complaints for a supervisor to contact us and they have notWe have made house payments and yet to move in
Starting on November 30, I received a bill of $that which the usage was inaccurateMy bills normally were around $at the most while running my air all summer in a 4bdrm 2bth home So I called them and made a complaint and follows their instructions by reading the meter and filling out the form and mailing back what they neededEntergy never responded then sent out the next bill for December which then was $so I called them again and no one ever came out to test the meter but they lied and said they called but then said they called another number that I never even ownedBut my correct phone number is listed on the account each time I call them So no one still has not come out to test the meter or wiring because something is absolutely wrong now that I have a current bill in the amount of $1, I need someone to please help meI have kids, the youngest an infant and I have no income and the local agencies are not helping at this time I d
I used my debit card to pay my bill online before I went out of town to a funeralWhen I got back and checked my account it said the payment had been returnedSo again I paid it with a debit cardLooking at my bill now there is a $return fee they want me to payWhen I called they said the information I input was incorrect and the fee cannot be waived$for an accidental keystroke is complete BSI can understand the $late fee bc it was lateBut to think I'm going to pay $for an Hobbes mistake is crazy
On July Entergy came out to my mom house and disconnected her lights because they "Say" that she failed to pay a bill for June that never came out for for disconnected date June 29,but her lights never got disconnectedUntil July 12,which the bill stated it was up for disconnected on July 14,My Mom and her grandchildren had to sit in a hot house all that day until I could figure out was going onAll because a meter reader falsely documented that he interrupted her service on June 29,Therefore they cut service from the pole and made statements like she was tampering with the lights which I have pictures of the meter that has not been tampered with.Her food and she had to open up another account which required a deposit of $which she had to pay for service to be restoredHer food was wasted which she's on disability and she doesn't have extra money for food because we had to toss it if u could please help us get an understanding of this because we jus d
I work from homeEvery week without fail my power goes out in the exact same locationEntergy has stated they were updating the pole that constantly goes out, but yet I lose power and money every weekEntergy wants their money when the bill is due, but neglects to provide consistent energy serviceWe, the state of MS, need relaible power or another company to provide itThis is beyond ridiculous
I have been trying hard to work with Entergy over the last couple of months We were in a bad car accident and my husband is in rehab We are working on little pay at the moment My payment was due last Thursday to avoid disconnection I had intentions on making that payment when a payment center opened on Friday morning Late Thursday evening, my grandmother, who practically raised me, passed away I had to leave town and under the circumstances I am out of town in another state with no available places to make a payment I have tried to get them to extend it until Friday because the funeral will be Wed and I will head back home Thursday and be in town sometime Thursday/Early Friday morning They are telling me there is absolutely nothing they can do and that my account is out for disconnection, which means my house will be so hot and most likely the food in my freezer and refrigerator will spoil I told the lady I spoke with that I will have the full past due paid on Friday
I made a payment through bill matrix to Entergy for $on 3/and this morning (3/23) I check my Entergy acct and it says pending disconnect I spoke with Entergy customer service and the rep was very arrogant towards me and unhelpful I was told to contact bill matrix and I did this and they said they would research and contact me by end of the day I spoke with Entergy again and they said there was nothing they could do and that I would most likely be disconnected while this is being researched
Entergy refuses to acknowledge their clerical mistake regarding my accountWe established service on July 27, Entergy claims we have a remaining balance accumulated from March 25, to July 26, of $We did not have a service agreement with Entergy prior to July I have tried multiple times to reach a supervisor who can rectify this situation
Entergy has yet to release my $deposit from a previous accountThey rolled my $deposit into my new account instead of giving it back to meThere is no sense in a $deposit, when my bill usually runs $116/monthI'm told that I can not have it back unless I close the accountThe $was gathered from me from previous (closed) accounts
Describe: My Entergy bill increased over one month by $without explanation of howI have spoken with exactly customer service representatives of Entergy and one supervisor, each has failed to explain how such increase is even possibleThe only explanation I have been given is that it may be due to the change in weather in my cityHowever, the weather has been fluctuating over the course of months with temperatures dropping consistentlyAlso, with that in mind, my change in the thermostat is consistent as wellSo therefore that explanation is invalidI was told that Entergy solutions would come to my home in order to give an explanation of such increase in my bill, that was a lieThe technician from Entergy solutions specifically stated he has nothing to do with the bill or the meter; his only job was to bring a solution going forward(Which in fact was No help)! I called and gave a reading of my meter in which the representative stated over the phone that my readin
Entergy is saying my services have been off since OctoberNovember 30,mymeter was taken off my homeI have been trying to speak with someone concerning my account and no one has offered to help meI have been waiting for a supervisor to callI still do not have any lights and they are demanding me to pay $when I was not aware or recieved any notification that my lights were disconnected
I received notification for illegal use of electric services, and was charged a tampering fee for my previous residence I have been a customer of Entergy for years (if my memory serves me correctly)and was appalled to be accused of fraudulent activityI spoke twice with two customer service representatives to request a supervisor's assistanceA person who identified herself as *** (supervisor) contacted me a couple of days later, to discuss the matterThe transfer of my electric services from *** *** ***, Jackson, MS to the apartment that I currently reside in, occurred on June 14, I requested the disconnection of electric services at the *** location for June 27, Entergy sent me text messages confirming BOTH the transfer of service as well as the requested disconnectionI signed the apartment lease (where I am currently residing on June 14, I physically relocated from the house the weekend of June 17/The Entergy supervisor ***
My service was disconnected after p.m on November All payment centers were closed at that timeAnd you have to pay before p.m to get your service turned back on the same dayI don't think that was right or fair to wait that late, it was dark outside.I have never known anyone service to be turned off that lateI don't know what Ms utility laws are but that cutoff time doesn't seem right to me
We had Entergy to connect power to a rental house in July so that we could work on repairsThe house is vacant and the A/C does not workWe only burn lights on the property through the week and power tools on weekendsThe first meter that was installed did not show any readingEntergy estimated the bill for the first month at I called and complained several times and they finally replaced the meterI went ahead and paid the bill to avoid disconnectionI was told that I would receive a revised bill that would be adjusted based on the new meter readingInstead I received a 2nd bill estimated for The services were disconnected today and I was informed that there is a 3rd estimated bill for something dollarsAll of these bills far exceed the cost of power that have actually been used
I havent had my lights disconnected in over years However during the month of March, I asked for an extension My extension was until March 18, on March at 11:am my lights were disconnected It was a simple oversight, but we paid the bill of in less than minutes after the disconnect We were told that the lights would be restored before p.m it is now 8:at night We have no lights I have small children I was told that the order went out at 11:30, yet no one can do anything So we are jist supposed to sit here for hoirs with small kids with no lights And no one is willing to assist us
I made a payment through bill matrix to Entergy for $on 3/and this morning (3/23) I check my Entergy acct and it says pending disconnect I spoke with Entergy customer service and the rep was very arrogant towards me and unhelpful I was told to contact bill matrix and I did this and they said they would research and contact me by end of the day I spoke with Entergy again and they said there was nothing they could do and that I would most likely be disconnected while this is being researched