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EpizonTech Reviews (71)

This scooter meets all of my expectation. It was easy to assemble, charged fast, and I was driving it the same day it arrived. The price was affordable, and when I compared it to the exact same scooter through my health plan, this was the better deal. Although I exceed the weight limit recommendation, it moved my fat butt around easily. I was able to go grocery shopping easily and it moves really fast on the open sidewalk. It has taken about two days of driving before it needed a charge. Next weekend I'll be going to Six Flags to spend the day and it should hold up fine. I going to take my charger with me just in case I need to plug it in for a quick charge, but I doubt I'll need it. This scooter is a quality product and should meet most needs fr people who need assistance.
This scooter meets all of my expectation. It was easy to assemble, charged fast, and I was driving it the same day it arrived. The price was affordable, and when I compared it to the exact same scooter through my health plan, this was the better deal. Although I exceed the weight limit recommendation, it moved my fat butt around easily. I was able to go grocery shopping easily and it moves really fast on the open sidewalk. It has taken about two days of driving before it needed a charge. Next weekend I'll be going to Six Flags to spend the day and it should hold up fine. I going to take my charger with me just in case I need to plug it in for a quick charge, but I doubt I'll need it. This scooter is a quality product and should meet most needs fr people who need assistance.This scooter meets all of my expectation. It was easy to assemble, charged fast, and I was driving it the same day it arrived. The price was affordable, and when I compared it to the exact same scooter through my health plan, this was the better deal. Although I exceed the weight limit recommendation, it moved my fat butt around easily. I was able to go grocery shopping easily and it moves really fast on the open sidewalk. It has taken about two days of driving before it needed a charge. Next weekend I'll be going to Six Flags to spend the day and it should hold up fine. I going to take my charger with me just in case I need to plug it in for a quick charge, but I doubt I'll need it. This scooter is a quality product and should meet most needs fr people who need assistance.

+1

After losing my licence due to poor decisions, I decided that I was going to have to get an electric bike. After weeks of research and checking state laws, I decided to buy this bike. After all, I would be paying the same amount for a decent mountain without a motor. And I must say that I dont regret my purchase. When I got it out of the box and put it together, I was surprised at the quality. Then I took it to the gas station and filled the tires with air and got on and pulled back the throttle. I couldnt stop smiling and laughing . The power was not what I expected. I weigh 235 and it pulled me rather quickly. So me being me, I had to test this thing out to see what it got. That first week iI bet I did at least 150 mi untill I got a flat back tire. I discovered that can go almost 35 mi on a charge in pedal assist mode. And there were some pretty steep hills on some of my treks. Thats the beauty of this bike, you can go full speed on flat to semi hilly roads. And then when you hit those steep hills you have plenty of energy to tackle them,and the pedal assist helps all along the way. For me its the perfect marriage of exercise and being able to go where I want to go without being exhausted. Since then I added a cargo rack and bag, lights for night riding and speedometer. I would definitely recommend buying this bike just because its fun.

+2

EPIZONTECH
I ordered the scooter in May 2017, I am very satisfied with my purchase and the customer service we received from epizontech. There was a shipping mix up by the freight company, after contacting customer service the problem was resolved and the scooter arrived. This scooter is the best value for the money, it is very easy for me to assemble and disassemble, I am able to lift the parts and place in and out of our Nissan Murano. My husband has FSHD, a type of muscular dystrophy, and really enjoys the freedom of being able to drive the scooter indoors and outdoors. I would recommend this scooter and company to anyone, my husband has such good things to say about the versatility and convience - his friend just purchased the same scooter.

+2

So, I read the reviews and shopped around local bike shops and the internet. Who could go wrong with epizontech and the free shipping?

I was concerned about UPS getting it to my home in a reasonable condition. They really knows how package this bike.When I pulled the bike from the Box, it had no scratches on it at all!

Assembly was easy.

Probably better that this bike has more professional and clearer instructions for the home builder with the nuts and bolts in bags, but I guess this is supposed to be assembled by bike shops who know what they are doing and have the pieces at hand that they need should any bits be missing.

It is a VERY sturdy Bike, the frame is put together so well I can't image it ever failing due to build quality and as long as you put it together properly, it should last you a very long time. Even though the neighborhood chuckled at it when I first brought it out on to the street, I find myself having a hard time getting a turn on it now.

Even my 7 Year old son can get this moving along safely (with seat and hand bar adjustments with a Allen Wrench).

There are no gears on this model and it is set at a higher gear than you might be used to, but with the sturdy 3 wheel foot print, it's not hard to get rolling and up to speed, which isn't slow at all.

If you've not ridden a 3 wheeler it's a little different when you turn corners and over uneven surfaces, you feel a little taken by surprise when going from the road to the side walk. It's worth getting used to though.

The Brakes are very good and you can refine the adjustments to avoid rubbing pads easily. The rear brake is a shaft pad thingy and isn't as good at keeping it stopped (for parking brake) but is good enough bringing it to a halt safely, the front is excellent though and doesn't need too much effort on the fingers to stop quickly.

The Blue Color is quite brilliant and a splendid look, comes with reflectors front and back. All I need now is a Bell for it and it's popularity to drop off so I can ride it more.

I love this Bike.. I need to buy another one (or three)

+1

Epizon, Cozy Trike, my son purchased the trike, it arrived after he passed away. I assembled it and found the fuse container damaged and would not hold a fuse. The battery charger was missing. After several attempts by phone and e mail, I have decided its a piece of JUNK. No customer service, no response to e-mails or phone calls. Save your money.

+1

This is the worst company to do business with, I do not recommend this company what so ever. Their website is misleading, customer do not come first, their scooters do not come assembled and they are delivered by UPS they expect you to examine the product at time of delivery which is impossible when it is delivered by UPS, they are not going to wait for you to open this huge box and then assemble to make sure everything is there, and if you are a disabled person you have to wait for someone to help you open package. they also have this policy that you have 3 days to make sure everything is there which is not enough time if you have to wait for someone to help you open package, I received my package on a Friday after their company was closed, on Saturday we opened package and the first thing I wanted to make sure because I did read some reviews about them sending wrong batteries, I ordered the upgrade with the lithium batteries and the power booster, because I did not receive my scooter within the 2 weeks not counting the weekends I began reading the reviews because I did not receive my scooter, I was not liking what I was reading but I felt stuck I even told them that if they cannot send me scooter just refund me, of course they do not answer their phones so all communications are by email, I received an email saying sorry for delay we had to order a part, so I had to wait another two weeks which now makes it a month. When we opened the package we checked the batteries and it was not lithium so I did not want to assemble until we resolved the batteries, they wanted me to send the lead batteries first at my cost before they would send the lithium batteries, I told them no, it was not my fault that they sent the wrong batteries, so finally on Tuesday I told them that with the money they owe for the upgrade to send me the lithium batteries with the charger, they agreed to do that, so on Wednesday I decided to have my scooter assemble by a professional, he told me that the front tire is an off road tire and that was strange cause I would not be riding on dirt road and with off road tires it may be hard to stop cause the tire won't catch which is true I tested it today went up a steep driveway and the front tire would not go it spinned I had to have someone stand behind me and give me a little push won't be going up that driveway again, anyway while putting scooter together the rear reflector was broken and there was a piece missing for the rear break, I took a picture of the directions and the actual part where it was missing and emailed right away, they responded and basically told me of the 3 day policy, I told them they cannot count the weekend and the fact that when I got the scooter they were closed until Monday, so I am pretty much screwed as far as that part goes and as far as the tire goes, I can still ride it just have to be careful, I told them I just want to be safe. In the beginning I did speak with someone he had a pretty heavy accent, I wanted to know why they didn't take credit card, I guess I had a hard time believing that they don't take credit cards so he hung up on me, I was stunned and felt stuck. I just want what I ordered that's all. On their website it states that all scooters are tested and that is why it takes 2 weeks of deliver, I told them that if they had tested and examined the scooter before shipping I would not have these issues I am having now, they are simple things that can be easily taken care of but they make it very impossible and stressful, I just want a working scooter good customer care. I have never ever read so many bad reviews on a company, lesson here is always check out a company before purchasing that is what I have learned. I have to give a little credit of the fact that they will be sending the lithium batteries with charger along with a free basket, I had ordered a cover which I did not receive but they said they will be sending that to me as well, so there is a little hope with this company but I will still never order from them again. I still have to figure out how to fix that rear break it doesn't work. I will update and let everyone know if they will send the lithium batteries along with charger and cover and basket.

+4

Just an update, I never received the lithium batteries, I will give them credit they did refund me but I did not want a refund I wanted the lithium battery, never got the part for the breaks. I am still using the scooter and hoping that it will not fall apart on me. The speed is good, my front tire is bald I need to replace it, had they sent me the correct tire I would not have to replace it. Mind you they sent me an off road tire for a street scooter go figure. I'm surprised this company is still in business. Still reading bad reviews in 2019

update: I never got my lithium batteries, instead they sent me a refund which I did not want. They never sent me the missing part for my breaks, I even asked where can I buy the part they never responded. Now that I have had the scooter for a couple of months, I am sorry to say it's a piece of junk, the breaks on this scooter is for a bicycle, the break pads are small, so when I break you can hear it grind and squeaks pretty loud, so disappointed with this scooter. I also asked how can I tell if the motor is indeed a power booster 1500 watts they never responded. so I am stuck with a lemon. The only thing is the speed, the scooter I bought is the travel deluxe. As far as the basket, it doesn't fit. I asked if they can please send the lithium batteries, again no reply which leads me to believe that they don't have them. If only people will read the reviews first before buying from this company. That was my big mistake

I am not so good writing reviews because of my illness but I must say that my tricycle performs very well and it's easy to ride too. I did not find the charger but the company told me that they put it in the basket so I could find it with their help. I think it is good to deal with a company that takes pride in what they are doing especially if the tricycle is my main goal of transportation and I use it every day to get around town and do my groceries. I even put my Pluto in the basket and he takes care of the security duties when I play cards with my friends. Really fun and it was worth the money.

+3

First, I was skeptical purchasing from a company I have never dealt with, but my friend assured me (he got a really cool scooter from epizontech) that everything will be fine.
So I went ahead and ordered my electric trike and I am truly amazed by the great quality, the speedy process and courteous service. Oh boy, the powerbooster really makes a difference! Now I can move around freely.

+4

Got it for my sister. She is 275 lbs and issues with her R Knee. Delivered on time, easy to put togeter in 4 steps, and came pre charged. It has been used to visit Disney Parks and it has been of great help for her. Depending on the inclination and terrain conditions, the battery may last longer. It was use a magic kingdom and it was recharged as preventive action during a time of snack (turkey leg) for maybe 20 min. Used since 9 am til 12 pm and only a 20 min charge in between is a great performance. It is very quiet , no noise at all when active, it is built greatly and will recommend it because it is great product for the price and the movility it offers. Fit a Corolla 2005 sedan trunk, easy to put apart and together, it is not heavy, seat is in leather and the small basket is great to carry personal items. I am very happy for this purchase.

+3

I could not be more happier than this. My trike came well packed and it's a real fun to ride.
I just got my youth back. Thanks epizontech.

+4

We did a LOT of research before deciding on this trike from epizontech. I have been wanting to get back on wheels for a long time, but I knew I had to consider my limitations. First, I have balance issues, so three wheels was an absolute must. Second, I knew that if the trike was too difficult to pedal around, it would remain in the garage. Third, I didn't want to RE-learn everything I already knew about biking.
We looked at each and every review. My husband is the one who would be putting it together, and we were both confident in his skills, so we proceeded with the purchase.
The estimated delivery was still several days away when the box arrived. To say I was excited would be a great understatement. When the box was opened, more excitement, the trike was even cuter than I had hoped. Next was the assembly. Step by step, he put the trike together. I kept waiting for the roadblocks other people had encountered. Never found one. Final test was riding it. I love everything about this riding experience! I will say, if you don't have experience and skill set, take the box directly to a shop for assembly. Don't even open it. But total time was a little under 1 hour, from opening the box to fanny on seat. If you are ready for independence, this is a JOY!

+2

We bought an electric trike from epizontech a year ago and it rides like a luxury car. I love the power and speed it has behind it. The product I give an a+ I spoke to the customer service reprensative and she was very helpful and professional. I needed a charger and ron is amazing he shipped it out right away. All I can say is there always there when you need them. These people are a class act.

+2

Love my new epizontech mobility scooter! It is heavy duty enough to carry me and make me feel safe on it. I'm going to Nashville next month for the CMA Festival and will give it s good workout then. But so far it's been great, once I figured out how to release the front wheels so it would turn. I most impressed with the company though, fast shipping and great follow-up on my new scooter to make sure everything was fine.

+3

From epizontech, Bought for my wife. Best deal ever. This is the the best ebike ever. It has every feature of 3,000 dollar ebikes for this low price. Best lithium ebike on the market

+4

After losing my licence due to poor decisions, I decided that I was going to have to get an electric bike. After weeks of research and checking state laws, I decided to buy this bike. After all, I would be paying the same amount for a decent mountain without a motor. And I must say that I dont regret my purchase. When I got it out of the box and put it together, I was surprised at the quality. Then I took it to the gas station and filled the tires with air and got on and pulled back the throttle. I couldnt stop smiling and laughing . The power was not what I expected. I weigh 235 and it pulled me rather quickly. So me being me, I had to test this thing out to see what it got. That first week iI bet I did at least 150 mi untill I got a flat back tire. I discovered that can go almost 35 mi on a charge in pedal assist mode. And there were some pretty steep hills on some of my treks. Thats the beauty of this bike, you can go full speed on flat to semi hilly roads. And then when you hit those steep hills you have plenty of energy to tackle them,and the pedal assist helps all along the way. For me its the perfect marriage of exercise and being able to go where I want to go without being exhausted. Since then I added a cargo rack and bag, lights for night riding and speedometer. I would definitely recommend buying this bike just because its fun.

+3

So, I read the reviews and shopped around local bike shops and the internet. Who could go wrong with epizontech and the free shipping?

I was concerned about UPS getting it to my home in a reasonable condition. They really knows how package this bike.When I pulled the bike from the Box, it had no scratches on it at all!

Assembly was easy.

Probably better that this bike has more professional and clearer instructions for the home builder with the nuts and bolts in bags, but I guess this is supposed to be assembled by bike shops who know what they are doing and have the pieces at hand that they need should any bits be missing.

It is a VERY sturdy Bike, the frame is put together so well I can't image it ever failing due to build quality and as long as you put it together properly, it should last you a very long time. Even though the neighborhood chuckled at it when I first brought it out on to the street, I find myself having a hard time getting a turn on it now.

Even my 7 Year old son can get this moving along safely (with seat and hand bar adjustments with a Allen Wrench).

There are no gears on this model and it is set at a higher gear than you might be used to, but with the sturdy 3 wheel foot print, it's not hard to get rolling and up to speed, which isn't slow at all.

If you've not ridden a 3 wheeler it's a little different when you turn corners and over uneven surfaces, you feel a little taken by surprise when going from the road to the side walk. It's worth getting used to though.

The Brakes are very good and you can refine the adjustments to avoid rubbing pads easily. The rear brake is a shaft pad thingy and isn't as good at keeping it stopped (for parking brake) but is good enough bringing it to a halt safely, the front is excellent though and doesn't need too much effort on the fingers to stop quickly.

The Blue Color is quite brilliant and a splendid look, comes with reflectors front and back. All I need now is a Bell for it and it's popularity to drop off so I can ride it more.

I love this Bike.. I need to buy another one (or three)

+3

EPIZONTECH
I ordered the scooter in May 2017, I am very satisfied with my purchase and the customer service we received from epizontech. There was a shipping mix up by the freight company, after contacting customer service the problem was resolved and the scooter arrived. This scooter is the best value for the money, it is very easy for me to assemble and disassemble, I am able to lift the parts and place in and out of our Nissan Murano. My husband has FSHD, a type of muscular dystrophy, and really enjoys the freedom of being able to drive the scooter indoors and outdoors. I would recommend this scooter and company to anyone, my husband has such good things to say about the versatility and convience - his friend just purchased the same scooter.

+2

About the only thing I have to say is the cozy trike arrived and it is great. However the company never answers the phone, The charger was bad and I had to pay for a new one because according to the warranty it is not covered. I used it once. I refused to pay $144 for one from them. Found one on amazon for $35. This company should lose its license. But as long as they just stay inside the law they will be in business. I can only hope the next potential customers looks for the reviews.

+2

you are so right they have the worse customer service, I received the travel deluxe scooter on Friday around 2:52pm pacific time, so it was after 4:00 their time which means they were closed until Monday, we opened the package Saturday and the first thing I checked was to make sure they sent me the lithium battery and the booster motor, long story short they sent me lead batteries, so right away I sent a picture showing the lead battery, I had to wait until Monday for a response mind you I paid extra, they finally responded and told me to send them the batteries and then they will send me the lithium at my cost, I told them no, we agreed since they owe me for the upgrade to send me the lithium with charger, so once they agreed I was, ok we can now assemble the scooter which is now Wednesday, the rear reflector was broken and there was a piece missing from the rear break, so again I send them a picture of reflector and the missing part, they responded that they have a policy that you have 3 days to check for any missing parts so in other words I am responsible for anything broken or any missing parts and that I have to make sure at the time of delivery that everything is there, mind you UPS was the one who delivered they are not going to wait for you to assemble, they dropped it off and took off right away, I sent them an email telling them that they can not count the weekend as part of the 3 days, when we did open the package it seemed like everything was there but you really can't tell until you put it together. I do like the scooter but right now it is not safe due to rear break, here's another thing the front tire is an off road tire which can be dangerous like today I went up a steep driveway and the wheel spinned and it wouldn't go up that was scary, asked someone to help me push it up, I had notified the company to let them know that they sent me off road front tier, so this is the worst company to deal with, wish I had read reviews before buying from this company, I have never dealt with a company like this so didn't think about it, lesson learned always read reviews. In the past if I had a problem with a part company sent part right away, not this company

there is a FB page for these problems with the EpizonTech company if anyone wants to vent a little- search EpizonTech victims

+2

I was also taken by the EpizonTech misleading web site, I saw the type of 3 wheel transport that I wanted, scrolled down to the order section and completed the order, I tried to get someone on the phone to confirm and all I got was voice mail. Email from them was like they gave you a gift of a reply, I never saw anything like it. Of course very shortly I realized it was a mistake but as they informed everyone- NO CANCELLATIONS. The bike finally came and when I started to put it together I saw that it wasn't what I ordered, and the manual was a joke. I emailed them and of course it wasn't their mistake, it was mine they said. I told them I ordered the right bike and those people sent me the wrong bike. Had to go threw numerous e-mails to establish the return. They advertise free shipping when ordered on line so one would figure it must not be to bad if they throw it in for free. Well after the return is complete they sent a packet of costs and fees. The bike cost me $1426.00 and the return charges was $1209.00. How can that even be possible, Lift gate charges of over $250.00 were included, they delivered it off the back of a truck, the guy picked it up and put it on my porch, and returning it the UPS guy came for it in a pick up truck. So I am required to pay $1209.00 and EpizonTech has the bike to resell to some other unsuspecting handicapped person. No one should buy a thing from them EVER, How is this company still in business

+3

I forgot to mention, I did buy another 3 wheel bike, there is a company called Bike Highway their web page is bikehighway.com they have a wide selection and their prices are better then EpizonTech, the epizonTech total was $1492.00 and at Bike Highway the end cost was $900.

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Description: Electric Scooters

Address: 87 Mill St, Springfield, Massachusetts, United States, 01108-8700

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