Express Electrical Services Reviews (%countItem)
Express Electrical Services Rating
Address: 1011 Goodrich Blvd, Los Angeles, California, United States, 90022-5102
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showed up on time and was very professional with the diagnosis. He was very friendly and knew exactly what the problem was. He fixed my problem In 30 minutes. I was impressed by his knowledge. He explained the whole processs with me so I could understand it in lamens terms. I would definitely recommend *** and Express.
They were on time and did a great job. Cleaned up after the were done.
Our Electrian is ***. He did an excellent job. He gave us several options that allows us choices that we could afford. Our air-conditioner had broken down because of a lack of current that was going into our electrical box that is well over 50 years old. He stood here all day to make sure that it was fixed in over 106° weather. We are greatful for his service and are happy to report that our air conditioning is working very well. I would recommend this service to everyone who wants peace of mind that the work performed is guaranteed and safe.
came and restored power to my garbage disposal and my dishwasher and also fixed my whole house fan. He did an awesome job and I am definitely going to request him back for any future electrical work I need completed. I couldn't be happier!!
Great experience with *** K concerning the explanation of the work, cost and excellent performance of the work. Would recommend to others.
I was very satisfied with the work in the attitude with *** and I wanted to let let this company know that I would recommend him to anybody also very thural and it's very educational with him here and he did a excellent job thank you for sending him out this is *** rule I sure appreciate the work and the time that *** put in
did a outstanding job very professional lans knowledgeable about his work *** explain to me about the problem I was having and what needed to be done to fix it I highly recommend
It was a joy to work with *** He was professional in every way. Explaining clearly what needed to be done ... and my options. Excellent service. 5 stars. I'd choose to work with him again. ***.
K was great - professional, arrived early and quickly fixed the problem.
I was charged 280 dollars for having a broken light switch replaced in my kitchen. He wanted 330 to replace two.. I couldn't believe it!!
I called this company to come to my house and replace a broken light switch in my kitchen. The tech came to my house and wanted 330$ dollars to replace two. I refused to pay that ridiculous amount. For one he charged 280$. If I refused he was going to charge me a 50$ home visit fee. I felt obligated to employ him. I feel cheated.. I have three kids and a dog and a mortgage.. 280$ is theft! I want to know if it's standard practice in California for a company to charge this much for this type of work. I did some research online and the average pricing went from
I would like to know why I was charged 280$ dollars? The tech was very professional. No problems there. My problem is a guy throwing out numbers based on? The community he goes in? The car the person drives? Why 289$ for a 5$ dollar part and 5 minute repair.
Hi, I appreciate your feedback. My electricians are all California Sate certified. Each one of my electricians are trained to work with a company price book. The price we gave you for the repair is the same price we give all are other customers no matter where they live. We strictly charge by the job NOT by the hour. We provided a complete service we don't sell parts. Nevertheless, We are all about customer satisfaction guaranteed. Please call me so we may talk about this some more. Please advise
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for your reply. I called the agency who sent the technician and was told that someone would return my call and assist me within the next day. Unfortunately, I waited and waited an no one returned my call. I felt that the next step would be to contact the Revdex.com.
There is nothing I can do about the service provided. It's done and that's your policy.
As far as customer satisfaction goes there are a couple of things I wanted to bring up. I don't think it's very professional to install used parts and charge that much. But your policy states that it's ethical to do so according to your statement. Since you are not a store.
Another issue I want to be answered is why? your electrician did not turn off the power to the house before conducting electrical work. This guy was polite but, he never turned off the light breakers. My whole cabinet lights were dimming on and off, chirping, as he was changing the light switch.
I asked why he didn't kill the light breakers he said it would take longer. He took a shortcut to save 2 minutes on a 5 minute job what if he started a fire? What if he damaged my lighting panel? I don't know if it was laziness on his behalf or if that's the way electricians are trained by the state or if that's policy?
To comfort the customer and practice safety. It might be a good Idea to turn off the panels before doing any electrical work in any dwelling. Can you assure me that my cabinets and light panel did not sustain any damaged because he didn't turn off the power?
To conclude the customer service portion. I don't think I will hire your company to work for me again. I don't agree with the type of work practice, used parts and high pricing.
Thank you have a good day..
was very prompt did excellent work and was a gentleman
The price was in line with any large electrical company pricey
More than a private electrician but I do not know any
One year guaranteed backed by a company that has been in business for 2 plus decades
Based on a 10 point scale work is a 10 and price is a 8
the electrician was on time and did a very good job.
Good quality and quantity. He also is a very polite
Young man. If they come up with a good prices I would
Have hime over to do a few more job in my condo.such
As replacing my kitchen lighting and both of my bathroom s lighting plus some plumbing. Thanks
from EXpress electrical service was very professional and informative. He diagnosed the electrical problem I was having and gave me several options to repair the problem. He was considerate about keeping my home clean and did not leave a mess after the repair. The service is a little pricey but you get what you pay for and he is a licensed electrician. The service came with a warranty and I would most likely use this company again for future repairs. Thank you *** for making this repair. You are definitely an asset to the company you work for.
I was extremely pleased with the service I received from *** He was professional and friendly. He resolved my electrical challenge in a very timely manner.