Four Seasons Products

company has taken my money and not shipped product beginning July totaling over 1,
I've placed fragrance orders with this company between the months of July and August totaling over $1,via my credit card the company took my money and I have not received these orders I have called and emailed multiple times I have sent messages through facebook and posted on the company wall I finally received a reply after multiple requests on September 18th explaining that the products were backordered and that they should ship by October It is now October 18th and I have not received any further communication or reply from the company I have all these emails on record
My order #'s are:
#XXXXXXXX = $
#XXXXXXXX = $
#XXXXXXXX = $

I made an order for a product on 1/and my credit card was charged on 1/I never received product nor refund
I first reached out to the company on 1/via email and then via phoneThey explained that there was a delay but I was never notifiedI was assured I would receive my product (Perfume $79.50) by 2/I called again and left messages when that did not happenThey emailed a few days later saying there would be another delay until 2/and then again until 2/I asked for my money back and they said they would email me a confirmation or refund and that has not happenedI have no product and received no refund for my order

I ordered products and only received I was told after that products were on back order I asked for a refund and never got it
This company is a complete fraud I ordered products I called a week later to see if they were shipped and was told they had all and they were going out I received only products but they are from an old lot I called numerous times and sent emails I was told the products I did not receive were on back order and I have not received them I would like a refund since they charged my credit card and I did not receive what I ordered Most companies only charge for products when they are shipped If they didn't have the products in stock they should have contacted me and not lied to me on the phoneI would have cancelled the whole thing My order number was XXXXXXXX It was for T LeClerc foundations and powders I received the powders which are old and never received the foundations I am willing to send the powders back,

Made a purchase May 25th, 2016, still have not received item and getting the run around
Please see my email spring below trying to reach business but they will not answer me backI have calledNumerous times but failed as I can not reach none
Last email I sent 07/06/
This is yet another attempt to get a satisfactory answer as to status of my order as promised
If I do not here from you by Wednesday midnight, then I will be forced to take other measures to get my order or a full refund by contacting your Attorney General and Better Buisiness Bureau
This is rediculoius
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Forwarded message
From: "C B"
Date: Tue, Jun 28, at 6:PM -
Subject: Re: Need update on order.....Fwd: Your Four Seasons Order Receipt from May 25,
To: "***@fourseasonsproducts.com"
I am checking status once again as I have not heard from you as promisedI'm a very patient person but

Advertisement on website regarding free shipping does NOT say for US shipping only My shipping cost to Canada for $USD should be refunded
Received email advertisement on Febfor "14% off store-wide + free Shipping I had sent numerous emails from Febto requesting a refund of my shipping cost to CanadaI received a response on Febsaying that their free shipping only applies within the US and that I should refer to the shipping policies There are no "policies" online except for shipping rates for US, Canada and International I can't find anywhere a policy that says that any advertised free shipping only applies to the US I told them this and they still haven't responded I told them that they falsely advertised their consumer and that I should refunded for my shipping Their advertising should have included the phrase(free shipping within the US) to avoid confusion Their *** do not respond to emails in a timely manner In an email they sa

Ordered three items, two were sent; however, third item was on backorder Mailed a substitute, have been requesting a refund and a prepaid label
On August 26, 2017, I ordered three items online, TLe Clerc Eye Primer, TLe Clerc Ivoire Pressed Powder, and La Maison De La Vanilla, piece sampler, Order# XXXXXXXX The total of the order was $ Within days, I received an email that my items were on backorder and would be in by the end of the week On Thursday, September 7, 2017, I emailed them asking them to cancel my order I received an email right away, with the tracking information that showed my package was delivered on Wednesday, September 6, ( I was in Indianapolis, did not get home till Friday, September 8) When I got home from Indianapolis, the package was on my doorstep I opened the package, two of the items the T.LeClerc items were accurate, however, La Maison De La Vanille was not shipped Instead they sent a non-ordered item, Fragonard 4-piece cream scent

An online order placed in November was never received My credit card was immediately charged and has been paid
I placed the order in November This receipt was emailed to me on 11/19/which should be the date I placed the orderThe only name I ever had was Katherine My credit card was immediately charged and I paid it soon after I have made many calls to them but no one ever answered I always left a messageI also sent out at least emails asking when my order would be shipped The last time I called the phones were no longer in service I was getting promotional emails from them up until a few months agoIf I emailed them asking where my order was I was told the items were temporarily out of stock or that they would be shipped soonI have not received anything
FOUR SEASONS
Thank You for Your Order
Your order has been received and is now being processedYour order details are shown below for your reference:
Order #XXXXXXXX
Product Quanti

I ordered a product over months ago and have not received it or a shipping notification
I ordered a product and was charged full price on my credit card on July 26, for $Order number XXXXXXXXI have emailed multiple times and all they respond is "out of stock, shipment will occur soon" and no one has returned any of my calls or messages

I am owed money from Four Seasons Products in the amount of $This company has not refunded my money
I purchased $worth of products from Four Seasons Products on 12/24/I ordered the products online on 12/24/and my Visa credit card ending in was immediately chargedOrder number XXXXXXXXWhen my items hadn't arrived nearly days later, I called the store and was told on the phone that the items were back-ordered and they didn't know when those items would be in stockI told Four Seasons Products I no longer wanted the items and I would like a full refund on my credit cardOn January 5th, I received an email from Katherine stating that my "order has been submitted for a full refund as requested" and that it may "take up to hours for this refund to post." It is now nearly a month later (February 1st, 2017) and I have still not seen one penny of that $returned to my Visa card ending in I am owed $from Four Seasons Products

I ordered one perfume weeks ago and have received no information about shipping or when I might receive this
I reached out multiple times via phone and email to get information on the order or cancel it and receive a refund and have not been able to reach anyone through either method Then I read on Yelp others have had the same problem and realized I have been scammed

On May 28, 2016, I purchased a products from Four Seasons in the amount of $The product was not receivedI just need to be refunded the money
On May 28, 2016, I purchased a products from Four Seasons in the amount of $220.48.Apparently, the product was on backorderThere was barely any communication from the company*** is non-existenceI have tried calling them several times and there is no answer and they take days to respond to emailsThere was email communication that I would be refunded on July MY ACCOUNT IS STILL NOT REFUNDEDI JUST NEED MY MONEY BACK PLEASE..PLEASEI have tried calling and emailing...and there is no response I just need to be refunded the moneyCan we just get this resolvedMy phone # is XXX-XXX-XXXX ...I just need a refund on my credit card...that's all I am asking for
Thanks

order not received
I ordered a L'Artisan Amber Ball on 2/and I have not received itAfter a week with no tracking #, I contacted the store to find out what was going and I was told that the item was on backorder until 3/despite it saying units were in stockOn 3/I contacted them about a tracking number and no response

Received incomplete order *** Service terrible
Order #XXXXXXXX: Received incomplete order When first delivered it was shipped to another address in Florida and not to my address in Canada Requested explanation but none was given Their toll-free # X-XXX-XXX-XXXX written in all correspondence is not in use *** service was not very helpful I demanded to speak to the owner by email but they wouldn't let me In my order they did not include my "Fragonard - Holiday Moment Vole Soap Gift Set" or my Fragonard - Pivoine EDT There was no explanation nor an email to explain why I received a 2nd box of the Fragonard - Moment Vole Holiday Gift Set I didn't order I want what I ordered This Company is terrible! I left a message to have someone call me back at XXX-XXX-XXXX but no one called me back This was weeks ago!

7/ordered products online
credit card paid
days later no order received
Phone calls, e-mails NOT returned
7/3/#XXXXXXXX order placed online:
Davines MINU Shampoo - ONE
Davines MINU Conditioner - TWO
Davines OI/All in One Milk - ONE
TOTAL COST $
7/11/e-mail received that order SHIPPED
7/22/e-mailed ***@fourseasonsproducts.com that shipment has not been received and please advise of expected date of deliveryContact name cell number and order # left on voice message
7/24,7/25, 7/26,7/called multiple times with contact name, cell number and order number left and return call requestedXXX XXX XXXX and local number listed called with same recording

I placed an order a week ago with priority shipping and nothing was ever shippedI have called and emailed several times and not gotten a response
Purchased May 1, order # XXXXXXXX, $totalRequested priority shipping, nothing has even shipped out as of 5/and nobody will call me back or return emails

Ordered onlineCompany never sent productsRequested refund multiple timesNo response from companyNo products ever sentNo refund ever issued
This place is a total scam! I never got my products and contacted their *** service about the delaySomeone named Katherine e-mailed me back saying that the products were back-orderedWhen I asked to cancel the order, Katherine said she would process the refundTwo weeks went by and I did not see a refundI e-mailed *** service again and again, but this time no one respondedAfter the third follow-up, I had to file a dispute with my credit card companyTo this day, Four Seasons Products has not responded to my multiple e-mails requesting a refund for products I never receivedSave yourself the trouble and STAY AWAY FROM THIS HORRIBLE COMPANY

Seeking a refund for a product incorrectly shipped, and seeking a tracking number from a seperate order I placed
I placed order number XXXXXXXX on 11/27/and was shipped an incorrect itemI ordered an L'Artisan L'Ambre candle and was shipped an Esteban L'Ambre candle insteadI contacted the company on 12/6/who said they would send a prepaid return label so I could return it and be refundedDue to the holiday season, I was very patient with the companyI decided to place a separate order for the candle I wanted
The second order placed is order number XXXXXXXXi placed the order on 12/11/I unsuccessfully tried to reach the company on 12/16, 12/17, 12/and finally reached them by phone on 12/19/after still not having received the prepaid return label OR the second order I placedI was told by the rep on the phone that the order should ship out that day, with a prepaid return label included in the boxRealizing it may not make it before the weekend of 12/23, I had t

$online order on 1/31/never shippedEmail for refund 2/21/bit answered, phone number on website is out of serviceNo refund/reply
I placed an online order with Four Seasons Products for $on 1/31/I intended to pay with Paypal, but the Paypal button on the site did not workI entered my credit card information to complete the payment and immediately received by email a receipt and order confirmationAfter not receiving my order by 2/21/2018, I checked the company's Revdex.com rating and online *** reviews, which alarmed me On that day, I emailed ***@fourseasonsproducts.com (the email address on my bill) to ask for a refund My email was never acknowledged or replied to I called my bank (Chase) on 2/and asked them to help me dispute the charge, and sent all relevant documentation to Chase on 2/ I called Four Seasons Products at X-XXX-XXX-XXXX and XXX-XXX-XXXX, the numbers listed on their website, but both numbers are out of service I therefore have

Unauthorized online transaction Request for refund via email was answered but never followed up onI am seeking a full refund for the $charged
I filed a first complaint on 3/1/after placing an online order for $with Four Seasons Products on 1/31/The products I purchased were never sentThe merchant did not reply to emails demanding a refundOn 3/7/2018, Four Seasons Product charged my credit card AGAIN for $299, and sent an email stating that my order was being sent, but there was no tracking number or any other proof of dispatchingI managed to speak to Nicole, who told me Katherine would call me backShe never did I followed up with an email demanding a refund She replied with the following: Thank you for your folle-mail
We apologies for the confusion
You order below has been submitted for a full refund
e-mail Refund confirmation will follow later today -
I never received any confirmation of a refund, and my credit card has not been

Frustated from being scamed!!
TOTALLY SCAM!! I purchased online $worth of products by APRIL 6th and my order came totally messed upI kindly asked about the rest of my order and it took multiple calls/emails to receive LIES answers times saying the products were on the waySo where the #%^* are they? They just didn't arrive and as I read others people I guarantee this #%^* named Katherine won't take care of itThis company is a disgrace, dishonest and play with people who trusted and believed on a serious sellerWORST EXPERIENCE I EVER HADI hope it can help you to STAY AWAY FROM THESE THIEVES!!