Four Seasons Products

Wrong item was sent, after contacting them through e-mails and phone calls NOTHING has been done by the seller
Purchased Two candles
One was wrong scent
Seller sent me this e-mail and I asked to credit me back the 20% to my credit cardNOTHING has been done since May
Thank you for your folle-mail
I have approved a 20% OFF discount to the incorrect Diptyque scent
Please let us know if this will work for you to settle this discrepancy
Thank you from,
Four Seasons Products
*** Service
***@fourseasonsproducts.com
FourSeasonsProducts.com
XXX-XXX-XXXX Toll Free: XXX-XXX-XXXX
Boutique
Champion BLvd G-11A
Boca Raton, FL XXXXX

Did not inform order was out of stockIgnored calls/emails for updates, refund, tracking #, clarification of order status
On 5/2/16, I placed order # XXXXXXXX online using my MC debit cardOn 5/6/16, I emailed "Katherine" to inquire about shipping status & request a tracking #; was advised product was out of stock until 5/17/but my order would ship Priority Day on 5/17/"Katherine" offered to send samples for the inconvenienceOn 5/16/16, I received an email shipment confirmation that my item shipped; no tracking # was includedOn 5/21/16, I received via USPS samplesMy Four Seasons Products account showed my order "completed"I immediately emailed "Katherine" to follow upNo responseOn 5/23/16, I emailed ***@fourseasonsproducts.com & called *** (no answer; called repeatedly; left voicemail)On 5/23/16, I received an email from "Katherine" with a tracking # that was connected to the samples received on 5/21/I again asked for a proper tracking

Non responsive business Placed order, debited the full amount, did not return calls or emails, only received a partial shipment
After calling and emailing I was advised there was a backorder placed with Paris, FR I received all but one product and am still short and they have all my money From reviews on Yelp I see this is a constant complaint Poorly run business At this point I would like either the product asap or a credit asap I will never buy from them again and I consider this mail fraud

I ordered itemswas incorrectI contacted the company via email and I did not hear back I have not gotten the correct item or a refund either
On 7/02/16, I ordered Cote Bastide room sprays-Lin(#1376), Argan(#515) & Fig Tree(#224) onlineThe sub total amount was $minus a percent discount of $for a total amount of $Payed via American Express I received Lin and Argan, but the 3rd item was not Fig Tree, it was Amber I called them twice and then I emailed the company immediately, on 7/20/and then again on 7/27/No one has gotten back to me I have not received a refund or the correct item in the mail
I either need to receive the correct item, or be issued a refund

I still haven't received an order for July
I placed an order in July 17, for bottles of soap I complained in Aug that I still hadn't received order They responded that on 8/10/that it was delayed because it was coming from france and would arrive in days It never arrived an now they are no longer answering their phone or responding to emails My order # XXXXXXXX I paid $with a credit cardThis is their info
Four Seasons Products A Beauty Lovers' Paradise
Contact Us:
Address: Champion Blvd, G11A Boca Raton, Florida XXXXX
Email: ***@fourseasonsproducts.com
Phone : X-XXX-XXX-XXXX

I ordered product and did not receivedCompany phone # is disconnected and they will not respond to e-mailMy credit card was charged
Order #XXXXXXXX on 4/21/Credit card Jax Federal Credit Union in the amount of $ Receipt received on 4/21/ I sent e-mail approximately weeks later for status on order and no responseI called # on the receipt and it was disconnectedI looked them up online and called number posted and it does not ring I contacted my credit card co and disputed the charged My case is still open and ongoing

got wrong itemwas promised right one and return labelnothing
got wrong parfum of lesser value,after phone call they promised to send the right one and a returnlabel for the wrong onethat is the last I heard from themI called I mailed they did not answer

Perfume ordered and paid for ($150) on January 31, Multiple e-mails promising delivery from Four Seasons Products have proven to be false
Miller et Bertaux perfume (Item NoXXXXX) ordered on line January 31, from Four Seasons Products for $by credit card - Order/Invoice #: XXXXXXXXE-mails promising delivery on March 13th and March 28th have proven to be untrueIt is now April 4th and still no delivery

Very poor ***
I ordered products from Four Seasons Products last October 4, I received only products out of the a week laterThere is no invoice sent nor an email of my invoiceI called and was able to speak to someone and was informed my product is out of stock and will be shipped October 16thCalled Dour Seasons after such time and I got a recordingCalled them numerous times, left messages and emailed them but I got no responseToday, Novermber 1st, I was finally able to talk to someone and discussed my issue, and I was told its on back orderI was asked if I received a delay confirmation of my order and I said noShe verified my email and told me that they have the wrong email addressThis is untrue and I her her so, because I had received email from Katherine informing me that the package had been shippedThe woman in the other line puts me on hold for minutes then I got hung up onI called back and I got a recording stating that the store

The worst. I ordered two lipsticks in September. They have only sent me one. Said the other was on backorder two times with a promise to ship, but did not ship product. Left three voice mail messages, no calls were returned. Sent two email, and still have not received lipstick. They processed my full payment in September on my credit card. They are the worst customer service company I have ever experienced.