Frank Anthony Swimwear

Ordered from this company on August 14th. Money was taken from my account, but no confirmation email for delivery ever sent. Still have not received my item, so I reached out to the company several times via email, with no response to any of my emails. At this point, I would just like to either have my item sent, or refund my money.

Thank you!

Online order. Payment taken ($90). Order never received. 12 days and counting.

Never shipped my merchandise and will not refund my account. The company also charged my account prior to shipping merchandise. Company will respond to my emails anymore.

This company does not ship or deliver their products. They take your money and tell you the products are coming, but they never do. *** They now have an online store and presence, and continue to email me despite repeated attempts to unsubscribe. ***.

I purchased a swimsuit for $38 on August 17, 2017. It was a pre-order. They charged my card on August 19, 2017. I never received any products. I need this refunded to my card immediately. Order ***. Old order system

Original order placed on 12/11/2017. Started inquiring about the location of my order on 12/22/2017. Was notified that shipment was in the states and it would arrive within 4 business days. After a round of about 15 emails sent with 0 response, they finally responded that they sent a replacement package on 1/19/2018 and issued a $10 refund on the card used, neither of which I have seen. I have asked for the tracking information for this replacement shipment on multiple occasions, at least 30 different times, with no response. *** They have held my $50 *** for going on 2 months, and this is the only way I know how to resolve it. With no communication and no tracking information to prove they shipped anything in the first place

Ordered a swim suit. Never got email confirmation. Started contacting the company after 2 weeks. *** I told her I am receiving an email per day with a lower price than what I actually ordered, and if they were behind they should stop sending sales emails. I was told it would arrive in one week. The suit never came. Another week - more emails, ***, I asked for a refund. She said okay, but had to wait another week to see if the suit arrived. No suit. I finally contacted my credit card company approx. 7 weeks after my online order and they removed the charge. I never received the suit and got blocked on *** Also - I still recieve at least one email a day from Frank Anthony.

I placed an online order for two mens swimsuits on November 27, 2017. I received an email confirmation that my order was processed and that I would be notified via email once the product was shipped. Per the website FAQ, they ask patrons to email them if a shipping email is not received and I did so on December 7, 2017. I then used their own contact feature on the website to send another two messages a couple of days later, but they do not keep track of the messages sent on their website. On December 15, 2017, I sent them another email from my personal email asking for an update. Then finally a last email on December 18, 2017 to inform them I disputing the charge on my credit card because they processed my payment but I had not received any updates or products from them.
In total, I sent two messages via their website and three emails from my personal email address asking for an update without any response. Also, before I make the purchase on 11/27/17, I sent them a message via the website asking about sizing and they responded within one day to my question, so I know the contact feature works on the website. On December 18, 2017, I disputed the amount with my credit card.

I ordered a bathing suit that did not say it was backordered. When it still hadn't shipped after two weeks, I filled out a customer service contact form asking for an update and requesting to cancel my order if it wouldn't ship soon. After getting no response, I reached out again. After three months of not getting a reply, I reached out again. They said that they would either refund my purchase or send a bathing suit (which I didn't want in late November), and neither happened. It has now been four months and I am out $55 and still have no bathing suit.

I ordered a product which I was charged for immediately but never arrived. After nearly 2 months the product had not shipped. I had to dispute the charge on my Credit Card and the product never shipped. Since then, the company has been *** me with e mail. I have repeatedly requested removal from the company, which they have not done. All I want is removal from their database and the e mail *** to stop.

Hello,
*** I ordered several swimsuits back on June 16th. Despite numerous emails and messenger requests, I have not received the merchandise and have not been reimbursed the amount paid $247 plus a $1.97 currency transaction fee.

I purchased 2 pairs of black swimwear size 32 from Frank Anthony Swimwear on 9/25/2017 for $110 and paid $15.00 extra for expedited shipping. They charged my credit card right away and I have not heard anything from them or have I received the swimwear. When I now click on my order confirmation it is no longer valid. I show they have changed their website and email address. I also have a phone number associated with my credit card purchase I am disputing

I order two swimsuits in June of 2017 and never received them. I tried to contact the company several time and they either never got back to me *** I also tried to reach them on *** and they just blocked me so I can't contact them. My order number is *** They told me it shipped and I never received it. Then they told me they would ship it out again and I never received it and then they blocked me and would not answer me back. I email them at least three times.

I ordered a swimsuit early August. Never received my order and I complained and received one email. After dozens from me have heard nothing back. I send at least one email a day.

I purchased a swimsuit in June of 2017 and never received my item. I made over 25 attempts to contact the company via email since the purchase date. *** Every email included a lie and a BS reply that my item has been shipped and is on its way. I have NEVER been given a tracking number, although they keep promising to send me one. I have NOT received a FULL REFUND even though they keep promising one. I HAVE NOT RECEIVED MY ITEM EVEN THOUGH THEY KEEP PROMISING ME THAT IT WAS SHIPPED! I have copies of at least two dozen email correspondences with the company ***. It has been over four months without any resolution. I have emailed the company so many times ***. Sales agents, including *** have all replied with lies. I have copies of all of the emails. I paid $55 USD with a *** credit card on 6/15/2017. I ordered a Mint Mens swimsuit in size 32. The email address that I used to make the purchase was

June 15th I placed an online order for mint swim trunks ***. The order completed and my credit card was charged $55.00 and I promptly received an email with my information for order***.
I then waited and waited for the product. With no number to call I had to email. July 4th I emailed and received my order information again. I informed them I had not gotten the package and confirmed my address with *** Sales Agent, Frank Anthony. Since I have sent 10 more messages requesting a refund with no reply or confirmation back.