Full Circle Autowash

Full Circle Auto Wash strives to provide the best customer service possible.  We apologize for the loss of any personal items but as is clearly stated on signage at the Car Wash Full Circle is not responsible for any valuables left in car.  If you would like to further discuss this please contact [redacted] , the Director of Operations at [redacted]

I would like to speak with this customer regarding this, please contact me at the office at ###-###-#### or cell at ###-###-####.  Thank you [redacted] (Director of Field Operations)

We at Full Circle Autowash strive for the best customer care in Arizona.  We also take complaints extremely important.  We would like to discuss this with our customer to resolve any issues.  Please contact Charlie P[redacted] at [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

[A default letter is provided...

here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Better Business...

Bureau:

I have reviewed the response made by the business in reference to complaint ID [redacted], and I await full circle car wash's solution.

Regards,

We at Full Circle Autowash strive for the best customer service in Arizona.  Mrs Kristy's husband brought the car into our Southern location.  Later that day, we get a call from Mrs. Kristy stating that we damaged her passenger rim in the tunnel.  I was notified of this and...

immediately called Mrs. Kristy.  I asker her to meet me at one of our locations so we can discuss the damage to her passenger side rim.  After walking her through our wash tunnel, we explained to her in depth that there is no way we caused that damage.  The driver side tire goes into the conveyor and the passenger side tire never has anything touching it at any time in the wash tunnel. Her husband took the car after it being wash and there was a lengthy time before Mrs. Kristy called up regarding a damage.  Mrs. Kristy is always welcomed to call Charlie at ###-###-#### and we can help her find a company to fix her rim, at her cost only.

Full Circle Autowsh strives to give its customer the finest car care in Arizona.  We are actually sitting down on Tuesday and discussing this matter with management.  We will follow up with customer at that time, as well as Revdex.com when it has been resolved.

Everything they stated in there report back to you was a lie. NO one ever took me through the car wash to show me how anything worked I was never even asked if I would like to see it. and they took about 4 days to get back with me to tell me they looked at the video and there is no way they could of damaged my car. One if they had to watch the video knowing what side the damage was on there full of crap.

Full Circle Autowsh strives to give its customer the finest car care in Arizona.  We are actually sitting down on Tuesday and discussing this matter with management.  We will follow up with customer at that time, as well as Revdex.com when it has been resolved.

We at Full Circle Autowash strive for the best customer care in Arizona.  I would like Mr. [redacted] to contact Charlie P[redacted] to resolve all issues.  He can be reached at [redacted] ext [redacted]

Full Circle Autowash strives for the best customer service in Arizona.  I already met with Mr. [redacted] and explained to him how there must have been a pre-existing problem with his bumper.  The car wash will not pull off a bumper to one car and not on any car prior to his or after...

his.  Mr. [redacted] also stated that he had been through the car wash several other times with that vehicle and never had an issue.  I did offer to help Mr. [redacted] by talking to a body shop about repairing his vehicle.  The part was $82.50 and to paint and install was $100, for a total cost of $182.50.  Out of customer service, I offered to pay for the painting and he would have to buy the part and the body shop would install.  Mr. [redacted] refused the offer.  If I can be of any other assistance please call me at [redacted]Direct of Operations

Tom has reached out, yesterday, 8/15, to return my voicemail and for me to explain the situation. He has stated that he will call today...

after speaking with the site manager. No resolution has come up yet between the parties involved, and I await the callback today.

To whom it may concern'Full Circle Auto Wash strives to give the best customer service possible.  Please have [redacted] call me at [redacted] or [redacted].Thanks[redacted]Director of Operations

Full Circle Autowash is working with me at this point.  The oil pan has not been replaced but I am told...

waiting for the correct part.  Replacement scheduled for Dec 8, 2015.

Full Circle Auto Wash strives to give its customers the finest car care in Arizona. On behalf of Full Circle Auto Wash, I apologize for the unacceptable service that you received on your recent visit. This situation has been discussed with our management team and staff members. I am confident they...

understand your disappointment in the quality of service that you have received. I just have a few more questions. So please call me on my cell at ###-###-#### to discuss.  Thank you,[redacted]Director Of Operations.

We have contacted the customer and all issue's have been resolved as of today.

Full Circle Auto Wash strives to give its customers the finest car care in Arizona. On behalf of Full Circle Auto Wash, I apologize for the unacceptable service that you received on your recent visit. This situation has been discussed with our management team and staff members. I am confident they...

understand your disappointment in the quality of service that you have received.  Please call me at ###-###-#### so we can discuss further action.[redacted]Director of Operations

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]

Full Circle Autowash is working with me at this point.  The oil pan has not been replaced but I am told waiting for the correct part.  Replacement scheduled for Dec 8, 2015.