Furniture Liquidators Inc.

I have reviewed the response made by the business in reference to complaint ID...

[redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I called them several times I physically  went in on Nov 5 to tell them I wanted a refund I cancelled order within 15 days. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As of March 16, 2016 I've NOT yet to receive my REFUND it's over the time frame that was said and to be mailed to me I would like to know when was it mailed out approximate too me I've never been in this type of situation dealing with a business and taking people and there $$$ for ride I WANT MY MONEY NOW I HAVE NOTHING OF THEIRS!!!
Regards,
[redacted]

im looking into that at this moment and will give you an answer asap about it cause it should have gone out

his mattress was del he has his mattress and we have not heard any thing from him since the end of feb

it takes 7- 10 buisness days mon through friday to recieve the refund check we are trying our best to give you your money back

I have contacted [redacted] my repairmen on several occasions and I would never not give his number to a customer because we strive for our repairs are done quickly I will contact him in morning and customer can call store and I will give the repairmen number

the check was mailed to [redacted] ny [redacted] check number is [redacted] the check was mailed out 1 week ago for 646.92 the customer paid cash and check is the only way for us to refund the money we are sorry for inconvience we will be happy to stop payment on the check and remail the check for a 25...

doller fee other than that the check has been mailed out thank you

we   are in every effort trying to get the furniture to the customer

Revdex.com spoke to Dwight at business and the following was relayed: The credit has been faxed to [redacted], the customer can call [redacted] at anytime to confirm this has been done. Copy attached.

Revdex.com spoke to Todd at business and the following was relayed: I told the customer that we would order the correct one and swap out when it came in. I have never been to her house and delivered anything, I have never been out on a delivery at all. To my knowledge the customer never called up to have it picked up or we would have.

Revdex.com spoke to Dwight at business and the following was relayed: The women came to the store, they were very upset and I advised them to notify the police so the proper authorities could get involved. We have never had anything else like this reported against the delivery man, who is an outside...

delivery man. The lease was cancelled and the furniture returned and we did not hear from them again.

I the store manager was the one who helped her I went by what was on the invoice and that is what I had to go with

Revdex.com spoke to Dwight at business and the following was relayed: I spoke to the customer today. I have requested she bring in the pink slip to the store and then we will have the bookkeeper cut her a check which will be forwarded to the store and then sent to her much quicker than if this is handled...

in small claims court.

I have stated to the customer several times we had to send our repair guy out she is being very unreasonable about it and we have tried to get this resolved we have policies we have to follow the dresser is off track and I told her we will send repair guy we have contacted him and he is going to be...

getting ahold of the customer for a appoitment

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The statements made by the business are not true. Clearly they do not address repairs in a timely manner as evidenced by my approximate 2 month wait despite multiple phone calls. The business also claims to give it repair mans number which is not the case when I asked because I have was willing to do dirty work for business and call myself. At this time I do not wish to keep my furniture because it is poor quality and they have poor customer service.  Ultimately, I did not receive what I paid for from that business
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Today, Tuesday (December 22, 2015) the furniture was not delivered as they promised. This is horrible, I don't understand how could you guys (meaning your organization) let these people get away with this. I work for my money, I paid everything in full. It's been 3 months and all they do is promise, promise and promise. They are liars. I went in person at 7:17pm and Todd said that he came back from vacation and has some other things that he needs to deal with. Am I supposed to accept his response? I'm not satisfied at all with this outcome.
Regards,
[redacted]

Revdex.com spoke to Jeremy at the business and the following was relayed: I have contacted the repair guy and the consumer was given the repair guy's number as of yesterday. I am still waiting on bookkeeping to update me on the over-payment check. I will contact them again today. Revdex.com has requested Jeremy contact us when information is available about over payment check.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I am looking forward to Jeremy getting back to me today.
Regards,
[redacted]

the customer knew there was a chance she was gonna get the floor model and that if she recieved the floor model she would get 50 off the furniture the truck broke down the day of delivery and we gave her 20 off for that the next day she was delivered the floor model she then notified the store that...

there was something wrong the sectional we attempted to send our repair guy out with no response for the customer we are still willing to fix the sectional

I jeremy waiived the restocking fee and there was miscomunication with my employee I had another customer who needed to follow me to the warehouse and I was told it was them second the customer didnt have a rental truck so I feel that we waived the 103 dollar restocking fee should be...

sufficiant