Gannett

[A default letter is provided here...

which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I received the check via mail 4/10/18.
Regards,
Melissa [redacted]

A refund of $78.60 was processed on June 2nd.  The balance of $21.00 has been requested for refund.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]My subscription has been canceled and I would no longer like to have contact with this business. However, I would like someone to take note and look into why I have viewed correspondence from the press gazette to family members and friends that offers a monthly rate of $36 for the same subscription I was offered for $61. My concern is this business is charging one rate for elderly people and other rates for different customers
Regards,
Hubert [redacted]

The customer was contacted about placement of the tube.  The account was credited $24.00 and the account has been restarted.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Robert & Maggie [redacted]

The account has been stopped as requested and a full refund of $17.00 will be processed back to the card on file.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Arlene [redacted]

We have resolved this complaint.  We replaced the carrier on that route and spoke to the customer.  The delivery issues have been resolved.

Contacted customer, canceled account with a stop date of 1/14 and refunded balance.

We have placed a credit on the account will be refunding $48.38.

The account was stopped on 12/22/17 at 8:20 am. A final payment was processed and the account is current.Thank you.

As requested the account was cancelled with no balance on the account.  We have added to the Do Not Call List.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Samara [redacted]

We appreciate the feedback from Ms. [redacted] and all of our readers.

This issue has been resolved.

Confirmed stop is placed on the account for 1/20/17, balance including recent payment will be refunded to the payment method utilized.  Left message for customer providing contact number if additional assistance is required.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Wendell [redacted]

We stopped the account for Mr. [redacted] effective 5/14/15.  We applied credit to the account to allow for a full refund.  A refund of $39.93 is showing on the account and will be processed in the next 5 - 7 days.  I have not been able to reach Mr. [redacted] by phone but I will continue...

to call and will email him a the [redacted] email address.

We did confirm that Ms. [redacted] did place the order for a subscription with one of our kiosk vendors and made a payment of $26.00.  We found this order and found it was not started because the address is not an address that is deliverable by carrier for us.  We refunded the $26.00 to...

Ms. [redacted]'s credit card on December 22, 2015.  I did call Ms. [redacted] this morning and asked her to check her credit card statements again for this refund.

[A default letter is...

provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Randy [redacted]