Gifting Inc.

Flowers were ordered but never deliveredFlowers ordered were never deliveredI contacted the company on Feb12, 2017, and was promised a full refund within 3-business daysI never received the refundI called them again and have been told it will take another days to process the refundI think they are lyingThey are thievesThey should be put out of business

In my opinion this company is a scam, my son in uk ordered a gift to be delivered to myself here in USA, it has not arrived and we have both spent hours upon hours phoning this company and just getting the run a round

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Funds for this transaction has been credited to me already
Regards,

I ordered flowers online June On July was told they were not available and asked to switchI said no ( substitute wasn't even close to what was ordered) and asked to cancel order per their website representation "•Refund or replace, if not satisfied"Followed up July and was told in an on-line chat that order had been cancelled and refund issued In fact they charged me on July ( credit card payment to "Gifting Inc - Pickup Flo Wilmington DE") and haven't issued a refundFollowed up July (telephone call with 415-315-which is CA not DE) and was told there were "technical issues with payment gateway"Have since researched and found that this company may be scamming lots of people (see https://ca.t*** *** *** *** ***

Failed delivery and borderline theft
I have been dealing with this company since February the of this year trying to get my order delivered order number(01720143)for three weeks and nothing was delivered finally I received an email from them stating that it was delivered, but when I saw what they had delivered I was sick and upset because my original order was $and the order that was delivered best guess maybe a $or at most $order and so I tried for another week to get it corrected with no resultsSo I finally decided that I just needed a full refundable so I proceeded in that direction, another week went by and more lies and broken promisesAnd today I received an email from them stating that they would give me a 10%refund and deliver (5)rosesThis is very unprofessional and unacceptable

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
hi, I have asked the recipient several times and they said there was no contat made whatsoever.I have also called the hotel (which the recipient and the rest of the company rented out if any delivery attempt was made and they said no delivery was ever attempted on the said date.I chatted with their agent and asked around 5pm Philippine time since they claim delivery is until 7pm and they said it was on the way7pm has passed, no signs of delivery both from hotel reception and the recipient or recipient's wifeMy instructions to them were very clear that they needed to deliver on that day because they leave tje next day to which they assured me several times it will happenAfter that I heard several excuses from their side - delivery has been made; delivery failed; recipient was unknown; hotel cant be located.they also have no proof of delivery failure e.g hotel concierge signing no guest of that name was there at that time.
Regards,

I ordered flowers to be delivered to a person in the Dominican Republic but due to the hurricane, they were unable to deliver them They told me that I would be refunded to the credit card I used for the purchase within 7-business days The amount was $and as of today I have not received it I have even tried to do live chat but once I bring up refund they do not answer me The order was placed on 9/17/

I purchased a gift basket from Giftsnideas website for a dear friend celebrating her infant child's( whos passed away) 3rd birthdayI paid dollars and the gift was never receivedI can't get in touch with anyoneNo one will refund my money

I ordered flowers with a blue vaseThey delivered totaly different flowers and the wrong vaseFor the past days they keep saying: send the images to customer service emailI have done this times already, but I hear nothing backOn their chat they keep saying: send the images to customer service, again and againI even uploaded a screenshot in their chat of my email to their customer service, and again they say: send email to customerservice

I have placed an order to this business, that was May 12, (Manila standard time/Philippines) to be exactAll was well, approved and fine when I ordered the itemThey emailed me that the order was successfully placedOn the following day May 13, 2017, they emailed me again informing that the item I placed was out of stockThey asked me if I wanted to continue with the order and replace the item with a different product, or I'd like to cancel the order insteadI said I'd like to continue with the order and replace the item since there were options they've sent me to choose fromSo there, I have chosen my alternate gift and they said it was successfully replaced and I have to wait for the delivery confirmation(The delivery date was May 13th 2017) That was supposed to be a gift surprise for my husband living in FloridaI was not worried that the order wouldn't be delivered because they sure do a "same day delivery"After a few hours, they emailed me again that the item was u

An order was placed on the 14th of FebDelivery was scheduled for the 15th of Feb
I received an email advising that the delivery could not take place on the scheduled dateI was asked if it was okay to proceed with delivery for the 17thI confirmed that the 17th was fine
No delivery took place on the 17th, so I sent a follow up email that night but received no responseToday I did an online chat through the website to contact themThe first representitive I reached disconnected from the chat session after I waited for them to reply for minutesI opted to receive a chat transcript for my recordsThe chat transcript I received contained my chat as well as the contact details and questions for other customers that were doing an online chat as well
I then did a new online chatI received the same agent as the previous one who then transferred me to another agentThat agent also did not reply to me at all and after minutes disconnected the chat session tooThe

I ordered they charged me and never delivered, they won't answer phone calls, emails or live chats

My husband & I had placed a gift delivery order from GiftsnIdeas company website on Jan 17th and the delivery date was February 5th to my sister in law who resides in AustraliaWe tried calling the company via phone & email since the delivery didn't happen on Feb 5th so far still waiting from them to hear any updatesThe order no was # It's a Nut Hamper from the Australian Gifts Site & we paid in US currency

One of my relative placed an order with GiftsnIdeas (order number - 02814901) on May 4th The order was supposed to be delivered on May 5thHowever the order was never deliveredWhen we contacted customer care, we were told multiple times that the order has been cancelled and amount will be refundedWe haven't received any refunds yet
Online review of this business shows that they have done this to numerous other customers (gifts not delivered and money not refunded)I've exhausted all options to amicably resolve this with the business and would seek your help on this
Regards,
*** ***

I placed an order to this company on the 11th of February A flower and chocolate as a valentines gift to herThe delivery is in the Philippines and I chose to deliver it on the 15th of February because on the 13th of February was quite priceyThe day after I ordered ( Feb12, 2016) a customer service email telling me that the delivery will be delay due to heavy order flow on valentines and my order will be delivered on the 16th of FebruaryIt has been days already from time I placed an order to them but nothing is received or deliveredI tried to contact the customer service phone nofrom the website no one is answering not even the live chatI've searched for reviews about this company and little that I now that there were already a lot of unsatisfied customers are victimized by them! I haven't received any feedback or follow up email regarding my order

I ordered two items from this company with two separate order numbersThey mixed up the orders and delivered my second order under the first orders order numberMy first order was never delivered per their mix upOn their Web page it appears that they had delivered the order per their mix upI sent several emails with tracking information and content of the package that was delivered and they still failed to resolve the issue after promising to get back with me in a couple hoursI have yet to get a response about the mix upI paid upfront for the two orders and have only received one and even that one was late which they have a guarantee of on time deliveryI asked multiple times for either a refund or for my ordered items to be delivered with no response

Dear Revdex.com,We would like to inform you that we have already refunded the complete amount for this order on 8th July Please find the refund reference id below : (Unique Refund id : ***The complete refund has already been provided to the customer and normally
and the refund normally reflects as per the customers bank policies.Regards,*** ***Manager,Customer Service

I ordered & paid for flowers and a cake for my friend in Germany They never delivered them & then emailed me and said they wanted more money
I ordered & paid for flowers and a cake for my friend in Germany They never delivered them & then emailed me and said they wanted more money Then they emailed and said they would try to deliver even though I didn't pay the "ransom" so I sent them the exact times and dates and where they could even park, they then sent another email saying they wanted more money, another email saying they were going to redeliver and then they were unable to redeliver and were going to cancel the order! Now it's WAY past her birthday and I am being charged interest on a product I never received What a scam

Dear *** ***,Thank you for your email.Kindly accept our apologies for the inconvenience caused and unfortunately, we were unable to fulfill this order as mentioned to you in the previous email, the order was delivered to an incorrect address due to address mis tags which was
done by our local department and we are indeed waiting for your approval to proceed furtheron 26th of Feb, we have received an email from your end to cancel the order and refund the amount paid for this order and we have refunded the complete amount immediately as per your email and sent you an email with the sameIts very unfortunate that the issue has happened with your order as this is not a common problem and we all ensure the order are delivered to the intended recipient with out any issuesWe are a genuine organization and served more than million customers world wide.Please find the transaction id below and the refund would reflect as per your bank policies :Refund : Reference: ***Please don't hesitate to contact us back if you have any questions for us.Regards,*** ***