Glitter Kicks LLC

Hello [redacted],We are emailing you in regards to your complaint with the Revdex.com (#[redacted]). We are needing more information to resolve the conflict, either an original order number, email, or name used to place the order. Thank you, We appreciate your business!

Hello [redacted],We are emailing you in regards to your filed complaint with the Revdex.com, which has been reviewed and shown to be resolved. Your order was cancelled as requested and all refunds have reached your account. Thank you, We appreciate your business!

Hello [redacted],We reviewed your complaint filed with the Revdex.com (#[redacted]) and found it to be resolved as confirmed with the USPS delivery from tracking number [redacted].Thank you, We appreciate your business!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I would like my shoes that I paid for and or a full refund!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello [redacted],We are emailing you in regards to your complaint filed with the Revdex.com (#[redacted]). We have reviewed the complaint and found it to be resolved, with the order cancelled as requested and the disputed funds won on your side with your bank. Thank you, We appreciate your business!

Hello [redacted],We are emailing you in response to your complaint filed with the Revdex.com, which we have reviewed and found to be resolved. Your order was cancelled as requested and the dispute over the charge has won in your favor and should...

be back into your account when your bank has confirmed with you.Thank you, We appreciate your business!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello [redacted],We are emailing you in response to the complaint that you filed with the Revdex.com, which we have reviewed and found to be resolved with the delivery of your products on June 22nd, 2017.USPS confirmed this with the tracking number of: [redacted] Thank you, We...

appreciate your business!

Hello [redacted],We are sending this email in response to your complaint with the Revdex.com. We are wanting to resolve this with you and the Revdex.com and need the corresponding order number or name under the order placed with Glitter Kicks. Please send us either and we will resolve this conflict as quickly as...

possible for you.Thank you, We appreciate your business!

hello Revdex.com, I am unsure why the resolution was rejected by the customer if everything has been resolved from the money being put back into the customer's account from the disputed charge from the past that no one has control over. Please place this order under resolved. The customer just wants to cause commotion.

Complaint: [redacted]
I am...

rejecting this response because:They did not do anything to resolve this matter. I was never contacted by them. I did however get my money back because I went to my bank on my lunch hour and filed paperwork to have the charge investigated and MY BANK had the charge reversed. I do not want to take this any further because I did get my money back, but other people need to know this company does not uphold their end of the deal. This is the 1 and only response I have received from them. If they could've had the decency to just send me an email saying they messed up, would have completely changed how I felt. I do appreciate how the Revdex.com has handled this matter and kept me informed. Thank you.Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
My concern is that they will not send me a refund. What do I do if that happens?
Sincerely,
[redacted]

Hello [redacted],We are emailing in response to your complaint with the Revdex.com. We wanted to know what your original order number was, or name under the order to solve the complaint.Thank you, We appreciate your business!

Hello [redacted],We are emailing you in response to your complaint filed with the Revdex.com, which we have reviewed and believe to be resolved from the USPS confirmation of delivery from tracking number:[redacted] If that is not the case, please let us know. Otherwise, have a great...

weekend!Thank you, We appreciate your business!

Hello [redacted],We are emailing in regards to the complaint you filed with the Revdex.com, which we have reviewed and found to be resolved from the cancellation and disputed funds returning to your card. Additional refunds from cancelled glitter insurance were made to your account, and should show up within the...

next 10 business days. Thank you, We appreciate your business!

Hello, We understand that you haven't received your refund yet. As mentioned in the previous email, you will be sent a check in the mail for your refund today and it will take roughly a business week to reach you through USPS. Please allow until next Friday to receive your check at the latest to determine whether the settlement is to be rejected or accepted.  Thank you.

Hello [redacted],We are emailing you in regards to your complaint filed with the Revdex.com (#[redacted]) and we have found your complaint to be sound. Due to excessive wait time on your custom order, we have cancelled the order and are issuing you a full refund for the order amount. This refund will be sent...

out as a check in the mail tomorrow through USPS and should reach you within one business week. With the delivery of the check as refund, the complaint should be resolved and closed. Thank you, We appreciate your business!

Hello [redacted], We just sent you a separate email as well explaining the same thing. We would like to remind you that the email we sent to you and the Revdex.com stated that we agreed with your argument/complaint ("it was a sound complaint") and we chose to refund your order for the shoes that were never sent to you. We stated in the previous message that it would be sent to your address on file as a check through the USPS and that it would take about one business week from today to reach you.  (Revdex.com, please look into this before sending it back as a rejection. The customer didn't understand the previous message to comply with their settlement request).