Glitter Kicks LLC

Hello [redacted],We are emailing you in regards to your complaint filed with the Revdex.com (#[redacted]) and have found your complaint to be sound. We have cancelled your original order due to excessive wait time and are issuing you a full refund for the original order, which will be mailed as a check to your...

address on file via USPS, and should reach you within one business week. With that refund and cancellation, your complaint should be resolved and closed. Thank you, We appreciate your business!

Hello [redacted],We are emailing in response to your complaint filed with the Revdex.com, and would like to inform you that the complaint has been reviewed and confirmed as resolved. The cancelled order had a two charges of $3 for glitter insurance that were also refunded to your account which should show up on...

your account within 10 business days. Thank you, We appreciate your business!

Hello [redacted],We are emailing you in regards to the complaint you filed with the Revdex.com, which we have reviewed and found to be resolved from confirmation of delivery of your products from USPS (tracking number: [redacted] )Thank you, We appreciate your business!

Hello,  We have previously responded to this and did fulfill the promise to have those shoes out in the extra given time frame that the customer mentioned in his message. We have tracking information and delivery by USPS confirmed to be on August 7th, 2017 to the customer's given...

address (tracking code [redacted]).

Hello [redacted],We are emailing you in response to your complaint filed with the Revdex.com, and we would like to inform you that your complaint has been reviewed and confirmed as resolved, with the order cancelled and the refunds from your dispute within your bank's control.Thank you, We appreciate...

your business!

Hello [redacted],We are emailing in response to your complaint which was filed with the Revdex.com, and would like to inform you that the complaint has been reviewed and confirmed as resolved. All funds from the cancelled order have been returned to your account, which the extra few charges will show up onto...

your account within the next 10 business days. Thank you, We appreciate your business!

Hello [redacted],We have reviewed your complaint filed with the Revdex.com (#[redacted]) and found it to be resolved from the delivery of USPS with the tracking number [redacted].Thank you, We appreciate your business!

Hello [redacted],We are emailing you in regards to your complaint filed with the Revdex.com (#[redacted]). We have reviewed the complaint and found that it has been resolved, with the disputed charges sent to you account through capital one, and the shoes have also been delivered to your home. USPS confirmed this...

with tracking number: [redacted]Thank you, We appreciate your business!

hello [redacted], We have reviewed your complaint and have found your orders as mentioned. We found that the orders have been cancelled and we are working on sending the funds out to you as requested. The full amount will be sent to you as a check to the address we have on file for you....

With the full amount being refunded, we do request that you drop the disputed charge on us through your bank for the $163.20, which is part of your refund we are sending you. You will have your refund sent in the mail today, and should reach you in a business week or less. With this, the Revdex.com case should be closed as resolved. Thank you.

Hello [redacted],We are emailing in regards to the complaint that you filed with the Revdex.com (#[redacted]). We have reviewed the complaint, and found it to be resolved with delivery of the product (USPS tracking no. [redacted] ).Thank you, We appreciate your business!

Hello [redacted],We are emailing in regards to the complaint that you filed with the Revdex.com (#[redacted]). We have reviewed your complaint and found it to be resolved. The order has been previously cancelled as requested and the disputed funds should have been put into your account by your bank by now as...

well. Thank you, We appreciate your business!

Hello [redacted],We are emailing in response to your complaint filed with the Revdex.com, which we would like to inform you of its resolution from your requested cancellation and refund from last year.Thank you, We appreciate your business!

Hello [redacted],We are emailing in regards to the complaint filed with the Revdex.com (#[redacted]). We are working to resolve the conflict but need an original order number, name, or email that was used to place the order.Thank you, We appreciate your business!

Hello [redacted],We have reviewed your complaint filed with the Revdex.com (#[redacted]) and found it to be resolved from the shipping confirmation from USPS, with the tracking number [redacted] .Thank you, We appreciate your business!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They sent me the address requested today at 2pm 
Sincerely,
[redacted]

Hello [redacted],We are emailing you in regards to your complaint filed with the Revdex.com, which has been reviewed and found to be resolved since the requested refund and cancellation of the order. Thank you, We appreciate your business!

Complaint: [redacted]
I am rejecting this response...

because:this company has not been trustworthy in the past, I don't believe that they will refund my money as promised. I would like a return shipping label to be sent to me to return the shoes but will not return them until I have a refund in my account. If this happens, I will be glad to return shoes. I have saved all emails from this company that will show, that this promise and other promises to me were never fulfilled. 
Sincerely,
[redacted]

Hi [redacted],We are so sorry for your situation and are working hard to resolve it.  In our personal contact since the complaint was filed, I told you that I would ensure that your refund was issued and I would look into the situation to ensure that nothing like this happens again.  I have...

since been able to look into your refund, and the reason it is not going through is because of a dispute that was filed with your bank.  If you would be willing to withdraw the dispute, the funds would be released to us again and we would be happy to initiate your refund immediately.  That way, you don't have to wait for the bank to settle before you get your money back.  Please advise as to whether you would be willing to withdraw the dispute.  Again, we are so sorry for the situation you are in and would like to make it right.Thank you,Glitter Kicks

Hello [redacted],We are emailing you in regards to your complaint filed with the Revdex.com (#[redacted]). We have reviewed the complaint and found it to be resolved. We have also issued a refund of $6 from cancelled glitter insurance that should hit your account within 10 business days. Thank you, We...

appreciate your business!

Hello [redacted],We are emailing you in regards to your filed complaint with the Revdex.com, which has been reviewed and found to be resolved. Any additional refunds made will hit your account within the next 10 business days. Thank you, We appreciate your business!