Global Warranty Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:">
I asked for $compensation for the fees I had to pay due to not receiving my check in a timely mannerThe voucher date for my claim was 1-**-14, so I do not understand why the check date was 4-**-and the date it was sent was 6-**-I would like $compensation for the considerable delay and for incurring fees on my end due to not receiving the check until months after I filed my claim and paid my deductible
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

check#*** for $was mailed 3/*/

UPS tracking
*** shows delivered 3/*/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint
has NOT been resolved because:
I asked for a reimbursement of my deductibleI received word that I would somehow (have not seen notice of this yet on my cc) that I would receive a reimbursement of $I paid $for this serviceI would like it fully deducted after the abysmal experience I have had with this company
Sincerely,
*** ***

we are working to get this customer's check out as soon as possible. I will continue to advise of the status of the check and hope to have that check out by end of next week 3/*/

check #*** for $sent 7/** via USPS from our ** offices

Contract *** for wireless ***
under *** *** was cancelled on 3/**/per emailed request by ***
***. There was a payment of $
charged in error on 3/**/and 4/**/which I have refunded today 4/**/14. I have cancelled the reoccurring
payment in
our accounting system to ensure no future payments will be removed. Please allow 3-business days to see those
refunds
Contract *** for wireless *** under *** *** was cancelled on 3/**/per emailed
request by *** ***. There was a
payment of $charged in error on 3/**/and 4/**/which I have refunded
today 4/**/14. I have cancelled the reoccurring
payment in our accounting system to ensure no future payments will be
removed. Please allow 3-business days
to see those refunds

Revdex.com:
I have received the settlement check offered by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved - Provided the check clears
Sincerely,
/>
*** ***

check #*** for $was mailed out of our ** offices on 3/*/

Revdex.com:
I have reviewed the response made
by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The phone was sent out yesterday but a redo is ridiculous at this point That will be the third phone received after over weeks A check at this point is the only option to ensure I am actually getting what I bought insurance for in the first place
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

check#*** for $was mailed out of our ** offices today

check #*** for $mailed USPS on 4/**/

check #*** for $sent 4/**/

check #*** in the amount of $was mailed out in 03/**/14...the broken phone was processed on 2/**/at which time we released the temporary hold with the bank. The $was a temporary hold and we never charged it on our side. Please dispute with bank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
/>
Good Morning I did receive the check and was waiting for it to clear in the bank before I respondedIt has cleared I will be replacing the cell phone tomorrowThank you for your help.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: I have waited long enoughI want a definitive time of when the check will be released in writingI have made escalations and not one of them have been responded toNo one has called to resolve this issueI want someone to call me that can resolve thisI have been patient enoughThis claim was filed on march *** 2014.
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We did instore fulfillment for new phone with customer's dealer on 4/**/14. I have also refunded the $deductible back to the customers credit card, please allow 3-days to have that reflect on cc

check #*** for $sent 5/*/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
I received a phone call on Wednesday July **, stating the cheque would be sentI can get back to you when I receive it to be certain
Sincerely,
*** ***

I have refunded your $deductible back to your credit card