Global Warranty Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]I have waited a week and have not received the check in the mail In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

we will refund the $hold as soon as the broken phone is returned to GWG group We provide a prepaid label to use UPS to return the phone to use

The Global Warranty Group has not reimbursed my $as of Aug*, I have closed the complaint because of no actionI am still waiting for reimbursement

UPS tracking [redacted] shows phone was delivered on I have refunded the deductible of $

Revdex.com: At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted] MY complaint remains outstanding and unresolved Sincerely, [redacted]

Called customer 3/*/advised that we had sent a purchase order for the customer to pick up a brand new device from the dealer who sold the contract to the customer, we provided an address for the pick up of the device

check # [redacted] for $sent 5/**

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have not received the cheque yetUntil the cheque is in my hands, I want this complaint to remain open In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not yet received the check from the business If the check was in fact already sent to my correct address in [redacted] from the business's office in [redacted] by the time that the business sent their response to you, it should have already been delivered I have no way of knowing that the check has actually been sent and when or if it will actually get to me This is why I requested a resolution involving the check being sent by a method that would have a tracking number assigned to it In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

check # [redacted] in the amount of $was mailed out of the [redacted] office on

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] YES THE [redacted] IS MY OLD ADRESS I HAVE MOVED SINCE I FIRST FILLED THE CLAIM MY NEW ADDRESS IS [redacted] ? I FILLED THIS I HAVE MOVED FROM THERE AND WHY WOULD I HAVE A POLICY I PAID FOR ALONG WITH A I FILLED THIS I HAVE MOVED FROM THERE AND WHY WOULD I HAVE A POLICY I PAID FOR ALONG WITH A DEDUCTABLE THAT I PAID FOR AS WELL I SENT ALL MY DOCUMENTS TO THE Revdex.com AND TO THAT COMPANY JUST TRYING TO GET OVER ON PEOPLE IT BEEN OVER MONTHS SINCE I WAS APPROVED AND PAID FOR MY DEDUCTABLE OF $I WANT MY MONEY BACK I PAID PLUSE MY REPLACMENT OR MY CHEACK FOR $DOLLARS DEDUCTABLE THAT I PAID FOR AS WELL I SENT ALL MY DOCUMENTS TO THE Revdex.com AND TO THAT COMPANY JUST TRYING TO GET OVER ON PEOPLE IT BEEN OVER MONTHS SINCE I WAS APPROVED AND PAID FOR MY DEDUCTABLE OF $I WANT MY MONEY BACK I PAID PLUSE MY REPLACMENT OR MY CHEACK FOR $DOLLARS In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I just wanted to see if I could update the record as "case resolved"? GWG finally sent me a $check and I know the case had been closed because they hadn't responded within the original time frames Thanks for your help Sincerely, [redacted]

Revdex.com: At this time, I have not been contacted by Global Warranty Group regarding complaint ID [redacted] I have phoned several times for an update and each time they have promised to phone back within hours This has not happened once, nor have I received any of the promised e-mail updates either Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I cancelled the claim because GWG refused to send me a cheque for $to cover my charges made to my credit cardActually, the charges were $and $699.99, which are more than what they were going to reimburse meI still have not received any money yet and therefore will notify you when and if I receive my reimbursement on my credit cardAdditionally, they are not honoring the warranty and I have a defective Cell Phone that will cost me over $to buyI tried to get a hold of the Wireless Protection [redacted] at GWG, ***, (###-###-####) to speak to her about this but her assistants will not allow any calls throughIf the money GWG owes me is reimbursed onto my credit card, there is the issue of interest that will be put on the balance as well Please keep this complaint open till I get back Thank You [redacted] (###-###-####) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

check # [redacted] for $sent 7/ [redacted] via USPS from our ** office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved /> Sincerely, [redacted] The check arrived on Tuesday, March **,

Per UPS tracking [redacted] shows was delivered on

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolvedHowever, should the details of this complaint ever be available for public viewing, I just wajt to say that this company is full of expert con artistsI have never seen a company allowed to get away with such fraud Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This is the same excuse we've received every month since November A "delay" should NOT take six months to resolveNo one from the GWG can tell us why, nor when this check will be sent, and their fallback is "We are waiting to hear back from Accounting" In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

check # [redacted] for $sent and the other check will be sent tomorrow