Goodson Realty & Associates, Inc.

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545; min-height: 14.0px} Dear Ms. [redacted],   We apologize for any confusion with your experience using our service.  Our...

site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find savings.  While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click or call away, the experience depends on where you are in the country and the accuracy of the information you provide on our site.  In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote, a process we are making ever easier by reducing duplicate form filling where possible and reducing the overall effort required to procure multiple, competitive quotes from an optimized set of providers in your area.  We also strive to explain our process throughout our website via our FAQ page, an explanatory consent disclosure on our form submission page and various sections of our Privacy Policy as well.  We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site.  That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call lists. Any and all communications regarding your inquiry will end shortly.   Best Regards, The EverQuote Team

Dear Mr. [redacted],   We apologize for any confusion with your experience using our service.  Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find...

savings.  While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click or call away, the experience depends on where you are in the country and the accuracy of the information you provide on our site.  In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote, a process we are making ever easier by reducing duplicate form filling where possible and reducing the overall effort required to procure multiple, competitive quotes from an optimized set of providers in your area.  We also strive to explain our process throughout our website via our FAQ page, a detailed disclaimer on our form page prior to your submission and various sections of our Privacy Policy as well.  We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site.  That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call lists. Any and all communications regarding your inquiry will end shortly.   Best Regards, The EverQuote Team

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]
As seen by a number of similar complaints, the business has encountered this complaint from many users before, yet continued to deceive new users and then justify their actions with fine print.I appreciate the placement of my information on the do not contact list, however there are several problems that remain.First, the website has not been updated in any way.  It still compares itself to sites that provide immediate price comparison shopping online,while returning exactly zero quotes on the website.Second, the website does not prominently or sufficiently disclose the nature of the business, that the personal information entered by the user is immediately sold as a lead to insurance vendors to immediately contact the user.Third, I had no way to add my information to the do not contact list except to file a Revdex.com complaint.  I reached out to the company three times through their contact form and received no response.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
[You have been submitting the same canned response since 12/12/2016 that has submitted a negative review of your website and services. That is roughly 80 different individuals, all complaining of the same issues I have. It is obvious to me that you have not made any attempt to correct the situation and probably have no intentions of doing so.  Therefore I do not accept your response. ]
Regards,
[redacted]

Dear Mr. [redacted],Thank you for reaching out to us and working with our agent support team to address your concerns.  It is our understanding that we have addressed them to your satisfaction and we are delighted to have you back as a customer.  Please let us know if there...

is anything else we can assist you with. Best Regards,The EverQuote Team

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545; min-height: 14.0px} Dear Ms. [redacted],   We apologize for any confusion with your experience using our service.  Our...

site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find savings.  While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click or call away, the experience depends on where you are in the country and the accuracy of the information you provide on our site.  In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote, a process we are making ever easier by reducing duplicate form filling where possible and reducing the overall effort required to procure multiple, competitive quotes from an optimized set of providers in your area.  We also strive to explain our process throughout our website via our FAQ page, an explanatory consent disclosure on our form submission page and various sections of our Privacy Policy as well.  We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site.  That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call lists. Any and all communications regarding your inquiry will end shortly.   Best Regards, The EverQuote Team

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'; color: #454545; min-height: 14.0px} Dear Mr. [redacted], Thank you again for reaching out regarding your use of the website.  We are sorry your experience did not meet your expectations.  We are constantly looking at ways to make the website better for our users, and to that end, we do appreciate your comments and will certainly take them under advisement as we continue to make improvements to the site.  Best Regards,The EverQuote Team

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Dear Mr. [redacted],   Thank you again for reaching out regarding your use of the website.  We are sorry your experience did not meet your expectations.  We are constantly looking at ways to make the website better for our users, and to that end, we do appreciate your comments and will certainly take them under advisement as we continue to make improvements to the site.   Best Regards, The EverQuote Team

Dear Mr. [redacted],The advertisement you are seeing from our company is in no way publicly available or viewable by anybody but yourself. Many companies who advertise on the internet increasingly store and leverage information about their visitors in cookies securely placed within your browser on your...

computer to create a more personalized follow up experience.  If you shop for a product on amazon.com, for example, you will likely notice advertisements for that same product appearing more frequently in your browser on other websites for some period of time after your initial shopping experience.  You can quickly and easily clear our cookie from your browser, which will stop our personalized ads, by visiting the following link from that browser.[redacted]We will also remove your information from our systems going forward except as necessary for inclusion in our suppression/do not call lists and any legal compliance requirements.Regards,The EverQuote Team

Dear Mr. [redacted], Thank you again for reaching out regarding your use of the website.  We do review all feedback and are sorry your experience did not meet your expectations.  We are constantly looking at ways to make the website better for our users, and to that end, we do appreciate your comments and will certainly take them under advisement as we continue to make improvements to the site.   Best Regards,The EverQuote Team

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Dear Sir or Madam, While I do appreciate your attempt-I suspect you know, you have no leg to stand on and have presented half a solution. Yes, I accept your offer to remove all of my information from your data banks, however, the argument you attempt to use as an excuse for your failure to meet my expectation for truth in advertising falls remarkably short. I am located just a short number of miles from Cambridge in Rhode Island. You drastically under estimate my intelligence by trying to blame the poor development of your business on which part of the country I am located...while in the same part of the country in which your program was designed. You would have to put a clear disclaimer on your site declaring that you knowingly solicit private information and can not or do not begin to imply that each separate vendor will not ask the very same questions when seeking to offer a quote. You do not save the consumer time. It's like adding a middle man into the process with my valuable personal information that has nothing to offer. Truly, I feel your business is a fraud and I would like a letter of apology so if my identity is stolen or my social security number is compromised, I will have evidence to offer the three major credit companies to show that it needs to be removed from my credit history.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
  I submitted a complaint on 4/12/17 asking to have my name removed from Everquote's databases and all of their affiliates and companies they sold my information to. I still am receiving spam from life insurance, dating services a dnothers and I want them stopped. While the volume has diminished I am tired of all the garbage I continue to receive .  Stop ALL unwanted emails from Everquote, their affiliates and companies they have sold my info to.
Regards,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Domino's Pizza has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]