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Green Lawn Fertilizing

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Green Lawn Fertilizing Reviews (69)

Sales IssuesSales IssuesselectProblem: On 8/15/I submitted a complaint against Green Lawn Fertilizing because although I never agreed to use there service I was constantly harassed by email solicitationMy complaint was assigned ID [redacted] I then received thru the Revdex.com a reply from this business agreeing to remove me from their system and never to contact me againI also received an email from [redacted] saying that I would never hear from them again - see below.Bob P [redacted] Aug at 1:PMTo [redacted] Message bodyEveryone who calls in gets an account numberYou are not a customer, youre not active & I just put you in our do not call listYou will never hear from us again.Thank you, BobYesterday, Friday August 19th I closed this complaint as I had not received any further emails from this companyToday in the mail I received another solicitation from this company specifically addressed to me with a sign up offer.I see now that I was too hasty in closing this complaint as I continue to be lied to and harassed by this companyThis also may be a situation for the AG to investigate.TranslateDesired Resolution / OutcomeDesired Resolution: No further contact by the businessNo further contact by the businessselectDesired Outcome: Again, I am requesting that this business NOT CONTACT ME By emailBy PhoneBy Mailor by any other meansEVER EVER AGAIN

I want to remove any complaints I have made with Green Lawn FertilizingThey did work with me I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

The neighbor, ***, was trying to have her fence company come out for a couple months but they were unresponsive so she recently requested that we come out to fix the fenceMike J [redacted] is planning to have the fence fixed by the end of this week as long as the weather permits.?

To whom it may concern, We had limited correspondence with this customer in regards to our renewal process, how it works, and his concerns about itDuring one of these exchanges, I had asked the customer to let me know what he thought a fair resolution would be and never heard back We have since decided to write off the outstanding balance on the account so that customer has no further monetary obligation with our companyThanks in advanceGreen Lawn Fertilizing

Complaint: [redacted] I am rejecting this response because:May 28, Dear [redacted] ,Thank you very much for your quick response.I am satisfied with the Green Lawn Fertilizing's decision that they are writing off the charge for the unauthorized (by me) fertilizing on April 12, 2014.The other parts of Green Lawn's explanation of the situation are not entirely correct.The reason for my firing Green Lawn was that their service had not been satisfactoryThe amount of fertilizers was too small and/or unevenThere were untreated spots.I used to spray broad leaf and crabgrass herbicides myself suplementing the Green Lawn's treatmentsIn I asked another company, [redacted] Lawn Service, to do a suplimentary fertilizing in addition to the Green Lawn's fertilizings a year, because my lawn looked so lean.I had enough communications with Green Lawn through telephone, fax and email.In one of our telephone conversation I told them I never gave Green Lawn ari approval for servicesGreen Lawn told me that they would find and show the contract document I signed for their fertilizing services in 2014, but they had never done it.Green Lawn says that they asked me what, might consider, was a fair resolutionI consider a fair rewsolution is that they show me the so-called contractI told them so repeatedlyThen, Green lawn sent me a bill dated 5/20/for the charge on the unauthorized fertilizing on April 12,2014, when we were disputing the validity of the original charge.Sincerely, Regards, [redacted]

Our service manager, Mike J [redacted] , has been in contact with [redacted] as well as her neighborMike offered for Green Lawn Fertilizing to repair the fence to the neighbor, to which the neighbor said not to worry about it (the damage to the fence I have been told is very minimal) [redacted] has told Mike that she feels she has been put into the middle of the situation and is upset about that, but the neighbor, whose fence it is really does not feel the need for any action to be taken placeWe are more than happy to take care of the repairs if the neighbor wants us to do so

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Note that their response states that they removed this charge on 26-Jun yet I did receive a letter from a collection agency that was dated 25-Jun.I'm not sure why they did not halt the collection action Regards, [redacted]

We are actively working on the customer's issuesWe are performing a free aeration and seeding service which should help with the appearance of the lawn but it will take several weeks before the gains are? noticeable and 8-weeks before he sees real growthThe customer has stated to us that he will not update his complaint until he sees positive results from the free aeration and seedingIs there a way to put the complaint on hold?

Our service manager spoke with Mr [redacted] they were able to work out a resolutionMr [redacted] was mainly upset with how our office associate spoke to him regarding his outstanding balanceWe have agreed to write off his outstanding balance once he withdrawals his Revdex.com complaint and removes his negative [redacted] and [redacted] reviews

We have done what [redacted] has asked of usWe have written off half the balance and given him a free aeration and seedingOur company does not have the equipment to do dethatching, but we agree to remove as much dead grass as we could with a rake.?

We have removed Mr [redacted] 's phone number and email from our databaseHe will receive no more calls or emails from our companyWe left him a voicemail notifying him as such and apologizing for the unwanted contact.?

We will contact the collection agency and get the balance resolved [redacted] will not be responsible for any chargesI apologize that this was not handled sooner

I want to remove any complaints I have made with Green Lawn FertilizingThey did work with me I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Was on HomeAdvisor.com and registered for the siteGot several calls about lawn service and told them I was not interestedGreen Lawn showed up early one morning (7am) and fertilized without my authorizationThis is unreputable high pressure [redacted]

We have done what *** *** has asked of usWe have written off half the balance and given him a free aeration and seedingOur company does not have the equipment to do dethatching, but we agree to remove as much dead grass as we could with a rake

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The customer in case ***, *** ***, if flat out lyingShe said that no corrective actions were taken when we performed not one but two free aeration and seeding services for herShe said the Service Manager never contacted her but we have several logs in our system that said that he did and I spoke to the service manager who has been dealing with ** *** and he said that they were playing a lot of phone tag (mostly because she would always call after hours) but that he has talked to her over the phone and he has had multiple email communications with herThe service manager also told me he happened to be driving by her property yesterday and her lawn looks fantastic. I really do not know what we are supposed to do in cases like thisI can provide you some of the emails between our service manager and ** *** if you need some evidencePlease let me know what I can do to get this complaint removed. Thanks, Ben S*Marketing Manager

We have removed Mr***'s phone number and email from our databaseHe will receive no more calls or emails from our companyWe left him a voicemail notifying him as such and apologizing for the unwanted contact

Hello ***,I am not sure what caused *** *** to submit this Revdex.com complaint** *** requested that we write off the balance of his service to which we did on 6/His account is in cancelled status with a zero balanceI hope that this complaint can be removed from our records.Thanks,Ben

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Description: Fertilizers, Seeding, Tree Service - Pruning

Address: 1004 Saunders Ln, West Chester, Pennsylvania, United States, 19380-4218

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