Gurstel Law Firm

This law firm will not release any info on a payoff for a judgment that I owe from 2012. I just simply need them to e-mail or fax me a payoff statement letter. I have the pay off amount but they refuse to give me the documentation that I am legally entitled to have. I just want to pay off the debt and they will not allow me to do so. They keep lying to me and transferring me to agents or representatives that hang up on me. This has to be illegal? I have been calling for almost a week now with no resolution.

Gurstel law firm is aware of fraud that caused my American Express accounts to be closed due to fraud. American Express is in the process disputes of the fraudulent as I don’t owe any balances. The balances owed are a result of fraud. Gurstel law firm can retrieve the police report from salt lake police department as I consider this attempt to collect a debt due to fraud a violation of the law under the Fair Credit Billing Act and the Truth in Lending Act. Additionally the fraud victim bill or right prohibits these type of actions.

POLICE REPORT NUMBERS

***
Detective Matthew *** SLC

Additionally there is a FTC report.

This law firm has the worst customer service, I have ever witnessed. They called me almost 20 times per day before I spoke with them. I spoke with them and they acted as if they would help me out, which they did not. They set up a garnishment and I got my attorney involved. They would not return his call or email for about 3 months. Finally they did email him back and per our attorney, we got a 2nd attorney who specializes in collections and debt. He also is not getting any correspondence from Gurstel at all. To make matters even worse, when I call Gurstel, they tell me that they are not able to talk to me because I am being represented by a lawyer. So know we have no idea what their plan is and can get no call or email back to try and set up a payment plan, this is actually a real life nightmare!

I have made 3 attempts to negotiate with the collections agency. All 3 attempts have failed due to the representatives have been very rude, uncaring to circumstances, lack sympathy for family loss. I have told them I can make payments to a settlement amount. And Michael told me I can pay a lump some in full of a settle price or make payments in full. After negotiations failed, they took me to civil courts for the matter causing more cost and fee's that I am unable to pay for. This collection agency has been very unprofessional and laughing at my situation.

Gurstel Law Offices are have been continually attempting to collect on a debt from 2015 that I simply cannot pay. My only income is SSDI, and they do not care that I cannot pay this 4 year old dept. They are relentless, and have gone so far as to take me to court. I'm at the end of my rope with Gurstel. It seems as if being reasonable and kind is definitely not one of their strongpoints. To say the least, I'm so upset that I have to go to court so they can get a judgement against me.

My father was recently sued about a debt that my mother had before she passed away. It occurred almost exactly 7 years ago. They froze his bank account and my siblings bank accounts which he is on. However, his only income along with my siblings is social security. My dad because he is disabled and my siblings are revising it due to my mother’s passing. We filled out paper work multiple times claiming their money was protected. But this law firm seemed to just ignored that.
After the accounts were frozen our banker was lovely enough to try and help us deal with them. The continuously were hard to contact, everyone told us something different, and they would often say they could not read the faxes that had been sent. If you can’t read a fax then contact the number on the cover letter to have it sent again, is.
Overall, this is the most incompetent bunch of lawyers I have ever encountered. I hope that they hire someone with a brain soon. Or ask the wizard of Oz to grant them some brain.

I rcvd a notice of garnishment for a credit card that I had from my previous marriage that I was un aware of they started taking 197.00 every two weeks out of my check until it's paid off that is 400 month. I contacted gurstel and spoke to a man that gave me an email address to write and plead my case maybe they could lesson it. So I did . I emailed them several times with no response . I also called that same guy back 3 different times and left messages. No return phone call either. I emailed their customer service or whatever Dept and rcvd a response saying they couldn't find my file so I replied with my info .I emailed them back 4 times and still have not rcvd a response. I think this is very unprofessional and unfair. I have heard nothing back from nobody and yet again they took another 197.00 just this last check.

Thank you for notifying this firm of the complainant’s concerns. This firm will contact the complainant with the contact information providedSincerely, GURSTEL CHARGO PAAttorneys at LawThis communication is from a debt collector

Initial Business Response /* (1000, 5, 2015/11/05) */
Thank you for notifying this firm of the complainant's concernsThe complainant received inaccurate and erroneous information from his financial institution that this firm attempted to levy the bank account of the complainant
Sincerely,
GURSTEL CHARGO PA
Attorneys at Law
This communication is from a debt collector

This law firm garnished my wages.$427.98 a paycheck. The total was $4283.95 and 25% of your disposable income will be withheld. I took a private loan of $3000.00 and wired it to them (I have all the documentation proving they received that amount from my bank) That leaves $1,283.95. This law firm still took the remainder out starting 12-14-18, next one was 12-28-18 and the last one should have been 1-11-19 but they are still taking my money. Before they started taking my money out of my paychecks they used to answer the phone when I called . When I first called to ask for a modification (per my employer I needed this) for the $3000.00 that I paid right away, They responded that they would have someone call because the collection department does not take care of that. No one ever called me back or my employer. My employer email to me stated ..."Okay. The not-very-pleasant women returned the message I left yesterday. Apparently, they have not received the confirmation of acceptance from our legal department. I’ve reached out to our legal department and have not yet heard back. Once the collection attorney receives our response, they will issue us another form “Order of Continuing Lien”. In the meantime, I am required to withhold 25% of your disposable wages, but not send it in until I receive their continuing lien form. She also stated that once the balance falls below $500, they will send me a letter stating the new balance so that we don’t over-withhold. In essence, we’ll have to see how it goes."

They have not done their part and still collecting my wages. When I call I can not talk to anyone. when I have reached someone in collections they have said they are not allowed to discuss my account and someone will call back. They wont call back. Now when I call it goes to voicemail 23 calls now in 2 weeks and still will not answer the phone or call me back after leaving messages. PLEASE HELP, I cant support my family or mother in hospital in Indy

On 1/10/19, I talked with Dave *** about a settlement offer for an account that is in collections. Mr. stated he would bring the offer forward and I would hear from him no later than 1/16/19. I received a message from Mr. on 1/15/19 requesting a return call. I have been attempting to return the call since 1/15/19 and have also called the main number for Gurstel and left a message. In addition, I have sent an email to their info email requesting a call back. As of the writing of this complaint on 1/22/19, I have not received a call back from Dave or anyone at Gurstel.

Call back attempts to Gurstel:
Tue, Jan 22nd 2019, 5:05pm
Tue, Jan 22nd 2019, 5:04pm
Fri, Jan 18th 2019, 1:57pm
Fri, Jan 18th 2019, 1:55pm
Thu, Jan 17th 2019, 2:39pm (left voicemail message)
Thu, Jan 17th 2019, 11:25am
Thu, Jan 17th 2019, 11:24am
Thu, Jan 17th 2019, 11:22am
Thu, Jan 17th 2019, 11:21am
Wed, Jan 16th 2019, 3:38pm
Wed, Jan 16th 2019, 2:11pm
Wed, Jan 16th 2019, 2:10pm
Tue, Jan 15th 2019, 4:41pm
Tue, Jan 15th 2019, 4:09pm
Tue, Jan 15th 2019, 4:04pm
Thu, Jan 10th 2019, 5:54pm

Thank you for notifying this firm of the complainant’s concerns. This firm will contact the complainant at the contact information provided.Sincerely, GURSTEL LAW FIRM, P.C.(Formerly known as Gurstel Chargo, P.A.)Attorneys at Law This communication is from a debt collector

Initial Business Response /* (1000, 5, 2015/07/24) */
Thank you for notifying this firm of the complainant's concernsThis firm will contact the complainant at the address provided
Sincerely,
GURSTEL CHARGO PA
Attorneys at Law

Thank you for notifying this firm of the complainant's concerns. This firm will contact the complainant with the contact information provided
Sincerely, GURSTEL CHARGO PA Attorneys at Law This communication is from a debt collector

Initial Business Response /* (1000, 5, 2016/01/07) */
Thank you for notifying this firm of the complainant's concernsThis firm will contact the complainant with the contact information provided
Sincerely,
GURSTEL CHARGO PA
Attorneys at Law
This communication is from a debt
collector

These people with Cavalry SpV I LLC are suing me for unjustified reasons... they are harassing a person with epilepsy and should be reprimanded for such... epilepsy disables me and I am not able to work as of right now... and they harassing me doesn't make my illness any better. I have told these agencies plus the credit company of the situation, yet they are unwilling to help me out or work with me, except to file court files and harass me some more. I am sick of these people and want them off my back for good... I don't give a crap if it ruins my credit because my credit is already bad because of these groups

I had an account with ***. Don't remember when. I was delinquent in making payments. LC wouldn't work with me to set up a payment plan. At this time I had a few credit cards. I consolidated. Couldn't add Gurstel to this account because the *** account was turned over to Gurstel for collection. Since then I have been paying Gurstel monthly. With the extreme temperatures in AZ my rent goes up to way over $900.00. Takes most of my money from Social Security. Not much left to pay the necessary day to day expenses. Thus my reason for not sending Gurstel a check. Their deamenor is one of uncaring, non-flexible and they make threats. Around Aug. 2017 I was served with an application for stipulted judgment and conditional agreement not to record or execute. I paniced and complied. Signed an agreement to pay monthly to prevent further proscecution. With the high cost of living and low income I am unable to make payments.

For the record, someone told me that because Gurstel has me living in a different county, this contract could be thrown out of court and I wouldn't have to deal with them.

There is the website SpyDialer. I have looked up the numbers: *** and ***. Both show as "no record found". Gurstel is not credited Revdex.com. They claim they are. I am wondering if there is a way that I could be released. Stop the threats. I live alone. I have no family or friends. I will be 80 Dec. I struggle to make ends meet. I do not use credit cards. Don't have any. I would appreciate any help you can offer. Thanks so much.

They have garnished wages from me . We have proof that the bill was paid in full they have acknowledged it was paid in full. We have contacted them and gave all information requested. They now wont take our phone calls or answer e-mails. This original garnishment started on July 12, 2018. Three paydays later no resolution from them.

I was served papers about a debt they were hired to collect. I contacted them right away and was told that my debt was going to be sent back to capital one as a write off. Due to my circumstances and financial situation it is impossible for me to pay back the debt my estranged wife and I accrued. I also informed them that I could give them her information and they said it was irrelevant that there was another responsible party on the account and that they weren't going to pursue anyone else. Several months later I have now received a letter for garnishment of wages. Obviously they took it to court without my knowledge, got a default judgement, and are now still pursuing me after telling me the debt would be dismissed.

I first received a notice from the company March 14, 2018 for the amount of $8150.25 for a credit card from Bank of America, and I explained to the business that I was unable to pay that amount. I was not denying the debt, but they were asking for money I was unable to provide. Then on May 10, 2018 I received another notice for an amount of $8218.93. It looks like the interest rate on the account is rising, and I tried to negotiate the amount with them, but they are not willing to work with me on the amount.