GutterMaxx

GuttetMaxx installed 2007; 2023 we need to replace fallen tree damaged gutter; the GuttetMaxx company cannot be reached by phone or online.
By phone, the connection disconnects even when a live represesentative answers. By online, the site has a warning to leave the website. Any company can become bankrupt.

The company completed a service call for the customer that addressed the issues surrounding the complaint The company believes that the issue has been addressed and asks that the file be closed as showing satisfaction with the result by the customer.SincerelyJim ***GutterMaxx L.P

A service call is scheduled for this week (around 6/4/2015) to handle any issues this customer has with their gutters We will complete and customer should be pleased.SincerelyJames B***

The company completed a service call for the customer on 7/16/ We believe that the customer issue has been addressed satisfactorily and that the file should be closed.SincerelyJim B***GutterMAxx L.P

The company scheduled and completed a service call for the customer on 12/15/ A portion of the customer's wood fascia was warped causing the gutter to protrude and caused leaking behind the gutter While this is not covered by the company's no-clog warranty, the company completed the service on a no charge basis for the customer as a goodwill gesture We believe we have handled the complaint in a satisfactory manner and ask that this file be closed.Sincerely [redacted] ***GutterMaxx L.P

On Monday October 30, the company performed a service call for the customer regarding his issues with his gutter system We believe that the call was handled properly and that the issues have been dealt with accordingly We ask that this file be closed.SincerelyJim B***GutterMaxx L.P

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint My concern is not only for the product but the customer service which is non existent What I expected was a product that works and if not then the company has enough knowledge to handle the fix I don't expect several trips and each time after rain that I have to call the company to say the fix and the product does not workReally!I also had asked for other customers in my area who had installed the gutter product so I can get their feedback on product and service Of courseI did not get any.I have provided videos of the issue and all the contacts I have made and the frustration I am feeling.I stand behind my request to remove the product and return my money [Provide details of why you are not satisfied with this resolution.] Regards,

The company has completed a service call for the customer and has addressed his issues We believe that this customer is now completed with any issues with the company and we ask that Revdex.com close the file accordinglySincerelyGuttermaxxJim B***

The company has a service call scheduled for the customer on November and /or November We believe that the customer issues will be resolved at that time We will report back to the Revdex.com when the work is completed.SincerelyGutterMaxx L.P.James B***

The company has visited with the customer and has performed the necessary service to solve their issues with the product We believe the customer should now be satisfied We ask that this file be closed .SincerelyJames ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me

The company has contacted the customer to arrange a service call.ill report results at completion.James ***

The company is waiting for an insurance claim for his gutter damage Company will handle this issue within a week or so Only waiting on insurance The only warranty customer has is a no-clog warranty There is no lifetime warranty on anything else SIncerelyJames ***

The company received the complaint on 01/09/and will be calling the customer on Monday 01/12/to set an appointment for a service call If the issue is determined to be a warranty claim, the company will handle the claim with a service call under the provisions for warranty and there will be no charge to the customer We will send in a follnotice when the service call is completed.SincerelyJim B***GutterMaxx L.P

The Company acknowledges that water issues can take time and even require multiple trips Our Company has more than customers across the United States and does not remove our product or refund money The reason for this is that ultimately we solve a problem that keeps us from having to ultimately turn our back on a customer We have not done that here and we do not expect to The company stands by our original answer to the customer Please provide your dates for us to make the adjustmentsSincerelyGutterMaxx LPJames ***

The company is aware of conversations that have taken place with the customer The company is experiencing severe backlogs in the service department and will handle the service call as soon as they are able We have the customer's service request booked into the system and will be calling for an appointment within the next couple of weeks We ask that the customer remain patient until then The call will be completed.Thank you [redacted] ***

The company scheduled and completed a service call for the customer on Monday July 6, We believe we have completed and addressed the issues regarding this customer The company asks that this file be closed showing that the complaint from the customer was addressed and handled completely.SincerelyJim B***GutterMaxx L.P

The company is supplying the customer with the aluminum scrap he has requested for settlement of this complaint Please close the file as we feel they are happy with the offer.SincerelyJim B***GutterMaxx L.P

A service call was scheduled by the company for the customer on Thursday July 16th We will contact the bureau upon completion of the service call.SIncerelyJim B***GutterMaxx L.P

[A default
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me