GutterMaxx

The company scheduled and completed a service call for the customer on 12/15/14.  A portion of the customer's wood fascia was warped causing the gutter to protrude and caused leaking behind the gutter.  While this is not covered by the company's no-clog warranty, the company completed the...

service on a no charge basis for the customer as a goodwill gesture.  We believe we have handled the complaint in a satisfactory manner and ask that this file be closed.Sincerely[redacted]GutterMaxx L.P.

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

The company has a service call scheduled for the customer on November 17 and /or November 18.  We believe that the customer issues will be resolved at that time.  We will report back to the Revdex.com when the work is completed.SincerelyGutterMaxx L.P.James B[redacted]

The company has contacted the customer and is in the process of scheduling service .  We will record final answer at completion of the service call within the next couple of weeks.Soncerely Jim B[redacted] GutterMaxx L.P.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
A representative from Gutter Maxx visited my home on Friday August 26th and was to return the following Wednesday to rectify the issue but never returned.
Regards,[redacted]

The company has completed a service call for the customer and has addressed his issues.  We believe that this customer is now completed with any issues with the company and we ask that Revdex.com close the file accordinglySincerelyGuttermaxxJim B[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

The company has visited with the customer and has performed the necessary service to solve their issues with the product.  We believe the customer should now be satisfied.  We ask that this file be closed .SincerelyJames [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I appreciate the effort on my behalf, however, I would like to keep this issue open until resolution of the problem is complete.  I truly look forward to a satisfactory result for both parties.  :-)
[redacted]