GutterMaxx

Our company scheduled and completed a service call on Friday January 13, We believed that we corrected all issues of the customer at that time We ask that this file be closed. SincerelyJim B***GutterMaxx L.P

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me The discoloration on the adjacent painted surfaces was apparently caused by factors other than the gutter and will be further investigated It could be the result of a roof leak over the soffit At least the Revdex.com complaint got their attention For months, I couldn't get them to come out or even schedule an appointment Thank you

An appointment was scheduled for service with the customer for October 7, We will report back to the bureau upon completion of the service call
Sincerely
*** ***
GutterMaxx L.P

The company delivered service to the customer in the last week We believe that the issues presented have been completed Please close this file.SincerelyJim B***GutterMaxx L.P

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me

Service call was completed on 10/21/to solve any issues with customer's gutter system We believe that the results of the call were satisfactory and ask that the file be closed as satisfied with end result.SincerelyGutterMaxx L.P.James B***

A service call was scheduled and completed for the customer The company completed the requested repair and the customer paid for the invoice The company believes the customer is now satisfied that the transaction is completed to their satisfaction.SincerelyJim B***GutterMaxx L.P

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
*** ***

The company visited the home of the customer to complete a service call that would address the issues of the customer This call was completed on July , We believe that the customer issues have been properly addressed We are asking that this file be
closed. SincerelyJames ***

The company completed the necessary repairs to the customer's gutter system The customer paid the company for the repairs Please close file as issues have been addressed.SIncerelyJim B***GutterMaxx L.P

The company has scheduled a service call for Thursday August 27, to address the issues of the customer We are certain that any problems will be rectified at that time We will report back when all service has been completed for an update.SincerelyGuttermaxx L.P.Jim B***

[A default letter is provided here which indicates your acceptance
of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
Too bad it took a complaint to get the repairs doneTeam showed up on time and did the workThank you

The company has scheduled a service call for the customer on Friday Oct 9, We will notify the Revdex.com when call is completed and advise of the results.SincerelyGutterMaxx L.P.Jim ***

On March 3, 2017, the Company sent a certified letter, "return receipt requested" to the customer informing them of our right to inspect and correct any issues with her project per "Chapter of The Texas Property Code" and per our Original Contract dated October 7, We asked for her to
provide a list of dates for our service department to come out and make any necessary adjustments to her roof skipping in rains, as was also pointed out in our contract and in which she initialed that she understood To this date, the customer has not provided us with those dates This complaint was her response to that request We will continue to ask her to honor our contract and allow for those dates for adjustments.Thank you.SincerelyGutterMaxx LPJames ***

A service call was scheduled and completed with the customer on 12/23/ The customer signed off that the service call was completed on that day We believe that this issue has been handled now in a satisfactory manner We would ask that the file be closed by the Revdex.com showing
customer was satisfied.SincerelyJim B***GutterMaxx L.P

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.As rain is needed to ensure proper drainage of the gutters, it is possible that further work may be needed.Thanks and regards,*** ***

A service call was completed for the customer on Jan 15, We believe that the issue for the customer is now completed to their expectation We ask that this file be closed by the Revdex.com and please indicate that the company fulfilled the expected resolution of the customer.SincerelyJim B***GutterMaxx L.P

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint I will not know for sure that the problem is resolved until we have another rainy day
[Provide details of why you are not satisfied with this resolution.]
Regards,*** ***

The company visited this customer on or around the 24th of May We assisted him with a drainage issue he
was having with a drain pipe Our inspection revealed that there was nothing wrong with his gutters Please close this file as we have completed this issue with customer.SincerelyJames B***GutterMaxx L.P