Helping Timeshare Owners

What about the 100% money back guarantee...we paid $2000 back in Feb of 2018 and nothing was done WE WANT OUR MONEY BACK

Contract states we'll be refunded 100% of all fees paid if timeshare is not cancelled within 1 year. Contract was signed 4/23/16. No refund was given.
We signed a contract that stated under Warranty: If client does not get a cancellation within the Term, Client will be refunded 100% of all fees paid. The term of contract was not to exceed 12 months. Helping Timeshare Owners just helped us draft multiple emails to Wyndham, but that was all. After we sent an email, we had to wait 1+ month. There was excessive amounts of time wasted sitting around waiting for a response and then we couldn't get a hold of HTO because our representative wasn't an employee anymore, but HTO never informed us. Thus, no one was working on our case. We should have received a 100% refund of $2,000 by 4/23/17. It is now 3 years later and we have not received a response. We have been more than accommodating, patient, and uncomplaining. I would highly recommend anyone to not use this company since they obviously do not follow through with their own contracts but have no problem taking money from people who are in need of help.

A guy came and told me if I signed with them I'd never haveto pau maintenance or anything. I am legally blind and could not read anythingso he took my finger and showed me where to sign. I called them 3 days later tocancel and they told me I could get my money back.

I Paid Helping Timeshare Owners (Resort Advisors Inc) $3K to be released from a timeshare in Apr 2019. I have gotten no results only a bill for 381.00
I paid the subject matter $3K to be released from a Timeshare. It's been almost a year and nothing has happened. No one responds to my calls, emails or faxes. I received a bill from *** Timeshare for maintenance fees ($381.00). I have not used the timeshare and will not be using it. Larisa P is the person that I was communicating with at Helping Timeshare Owners, but now she does not answer or take my phone calls.

I entered a contract with help4tso and paid them almost 5k to assist with canceling my timeshares. I have had no response in a year.
I contacted Help4tso in August of 2017 to assist with the disposal of my timeshare.
We have been working on this of 3 years now and they have not been returning my phone calls or emails.

They take your money and don't do what they claim
This company is a scam. They make you pay to cancel your Timeshare. In no way shape or form is it actually done. They claim to have lawyers and say they will handle your cancellation. The letters they send you to send the Timeshare seem as if they are written by a child and there is never a response from the Timeshare. They actually never have a lawyer handle your cancellation. The letters they have you send are all the same. You spend thousands of dollars just to send in letters you could have sent yourself. When I told them I was now in foreclosure, they told me that is what I wanted. Now I have a foreclosure on my credit. They proceed to give you a number to call someone else to pay and have that removed from your credit report. I could have easily gone into foreclosure myself and saved time and money DO NOT GIVE THESE PEOPLE YOUR TIME OR MONEY. A foreclosure is not a cancellation.

I wish to have my money refunded. They did not resolve anything. This was very misrepresented. I was lied to. Certified letter to listed CEO retur
Agreement entered into July 25, 2018 for a period not to exceed 12 months to terminate timeshare ownership. I have e-mailed my contact Danielle ***. No response. I sent a certified letter to listed CEO William ***. It was returned to me as undeliverable. I want my $3,495 returned to me. I have repeatedly expressed dissatisfaction with process. I feel very scammed. I have been lied to. I was told they were in good standing with the Revdex.com. At first it appeared they were not rated then complaints and an F rating appeared. I was told I stood a very good chance of having $6500 returned to me by Flagship Resort. I was told Flagship was one of the tougher ones. If they dealt with Flagship in the past they would be aware Flagship has no program to buy back timeshares. They do not even take them back. Flagship representatives have repeatedly informed me of this. They say I must transfer ownership to another. Our letters to Flagship are pathetic shaming them for not helping me. On one letter to Flagship my address is incorrect. I live in Sioux City, Iowa but my address was listed as Sioux Falls, Iowa. Sioux Falls is in South Dakota. This is slipshod carelessness. Danielle sends me letters which I sign and send to the Flagship. These are to be sent certified which is an additional $7-12.50 each time. I want my $3,495 returned to me. They have used my money interest free for well over a year. I have severe emphysema. This has forced me to take early retirement. $3,495 is two months of Social Security checks for me. I can not afford this. When they are trying to get your money they talk of refunds from the resort. If they worked with Flagship they knew they were outright lying to me. I am being evaluated for a lung transplant. I need my money returned to me. It appears to me Helping Timeshare Owners are the ones preying on the sick and elderly. There are businesses that buy timeshares. I can sell it, pay the maintenance fees, late fees and taxes. I would know it was taken care of properly and at no expense to me.

Requesting that the Helping Timeshare Owners contract refund agreement be honored and that my refund of $1,890.00 be refunded in full.
I enlisted Helping Timeshare Owners, Inc. / Orlando Ventures, LLC, on 12/12/17 to get my timeshare contract cancelled from The Flagship Resort in Atlantic City, NJ. They took my money immediately $1,890.00 and told me that it would take about a year and if they couldn't, I would receive my full refund of $1,890.00 based on their 100% money back guarantee contract if they couldn't complete within 12 months. At the time, *** Defense Law was representing for H4TSO in cancelling my contract with the Flagship Resort. Started with *** Defense Law on 12/12/2017. Trusted *** Defense Law (case manager was Alma R on 12/28/17 until 10/29/18) to proceed in their process in getting my contract cancelled from the resort. Had received the Flagship Resort Maintenance Fee billing statement for 2019 payment, I forward it to case manager Alma R on 10/29/18 only to receive a Postmaster-undeliverable message couldn't be delivered on 10/29/18. I really thought that I've truly lost my money, felt that I was taken, it was a scam. I then contacted Jeff H Sr. Case Analyst of H4TSO, the person I started the contract with on 12/12/17 and he had informed that *** Defense Law was let go because they were not doing their jobs and had to acquire another firm to take over in representing H4TSO in handling and cancelling contract with resorts. *** Law who took over my case on 11/8/18 but prior to this, 9 months had passed and during these 9 months, no one had contacted me from H4TSO notifying me of the law firm changes-during this same period of 9 months, I thought *** Law Defense was working on my resort cancellation but they weren't (a waste/loss of 9 valuable months) and then I reached out to Jeff H, after explaining my situation, he contacted then *** Law and shortly thereafter, I received phone call from new case manager Elyse R who was assigned to my case on 11/9/18 but due to lack of responding to my concerns and emails in a timely manner, I reported it to Danielle ***, General Manager of *** Law and after hearing my complaints and concerns, she assigned another case manager to my case on 2/20/19, Hannah Y *** Law-In-House Counsel... Danielle C was informed that Hannah Y was senior/more experienced and that my emails/concerns would be address more appropriately/timely, this too was also short lived as well, it reverted back to lack of professionalism/consideration when it came to responding to emails and concerns that I had and needed case manager to address. Just about when I was going to contact general manager to complain again, I had received a phone call from now a 4th case manager, Jessica B, Senior Case Manager of Attorneys of *** Law (formerly *** Defense Law, *** Law, *** Law South ), was informed Hannah Y no longer worked there, so from 12/28/17 until 9/2/19, when I emailed Danielle *** informing that I no longer wanted H4TSO to assist in the cancellation of my timeshare property with the Flagship Resort and requested my full refund. In 1yr 9 months' time, I had 4 case managers, 4 law firm name changes, even spoke with the attorney working for H4TSO expressing to me that his firm would not act aggressively to the resort in getting contract cancelled. Finally proceeded in requesting for my refund. Contacted Jeremy P, Director of Operations, for my refund to be returned, he understood everything I went through and informed that I was entitled and will receive my refund, he provided me with the H4TSO-Refund Release Letter on 9/12/19, I've signed, notarized and emailed back to him on 9/13/19, who had acknowledge receipt of the email for my $1,890.00 refund. On 10/19/19, I had sent a follow up email demanding status of my refund also informing that if I didn't receive my refund by certain date, I would have to file a report with my complaint toward H4TSO to the Revdex.com, FTC and AGs but as of yet, I haven't received a response on the refund status. Please mail me my refund.

It has been over 12 months, with no favorable outcome and they won't return my $2600.00 as Guarantee, by their 100% refund.
On 6 September 2018 a contract was offered to cancel two timeshare for a fee of $2600.00, $1300.00 each. Helping Timeshare Owners failed to deliver the service agreed upon as designated in section 1, client will be entitled to a 100% refund. The first timeshare, Wyndam never cancelled my contract as Danielle ***, Case Manager 888-*** ext *** stated, after several letters to their company to cancel it. They just closed my account after not getting any money within eight months, sold it to a collection agency (s), messed my credit reports (scores) up, by it being a charge off for not paying on it. All that the Timeshare letters do is delay the process of it being closed, putting you in false hope of the contract truly being cancelled (Released). Any company will close your account after so many months of not being paid and sell it off/report you to the Credit Bureau(s). They (Wyndam) must put it in writing that the contract is cancelled (Release)!!! Not sell it off to a Collection Agency.
The second timeshare AMG has never responded back to any letter or telephone calls, we are now in the processed of being sued by *** (case # ***) who worked with AMG in getting the loan for the resort in the first place and have never provided any services since it was opened. I have asked Danielle *** to return our funds since the opening of this contract (by email and telephone calls) with them (Helping Timeshare Owners), because of the delay of help in the first few months and thru out the year. She would not direct me to her Admin personnel, Director of Operations or the Bill ***/ Owner to return my funds. She always stated it takes time for it to work and that I should wait for the resorts to answer back, which Wydham did by send it to collections and AMG not responding in any way, so we have not received timely, favorable outcome from this company. I have not been able to talk to anyone else from this company to return my funds. I have been in some hardships over this year with this company the resorts and personal problems , I just need my funds returned as soon as possible.

Signed an agreement with a 100% money back guarantee that they would get me out of my timeshare.
Was told in order to get my money back I had to sign another agreement acknowledging my request
which I did on Aug 7th of 2019. I sent the request registered mail and received a signed card stating they received it back on Aug 12th 2019. contacted them in Oct and asked when I would receive my refund of $3,586.00, spoke to a women named Daniell she stayed it was on a first come first serve. I told her the signed agreement stated it would be refunded within 60 to 90 days her reply was no the letter did not state that at which time I emailed her a copy. I have heard nothing from them and it is now past the 90 days. Need help getting them to refund me my guaranteed money.
Product_Or_Service: Help getting out of a timeshare
Account_Number:

We signed a contract with this company that indicated we would receive a refund if they were not able to get us out of our timeshare (TS) agreement by the time our contract ended. A condition of the contract was to send then any letters we got in the mail from the TS company, which we did. We gave Orlando Ventures a year and were still tied to the TS so we requested our refund. They said they wouldn't give us a refund because we had not sent them the bills that we received from the TS company each month. They had not requested those, only letters. We had also been requesting a status report for the last two months of our contract and received no response. We mutually agreed to extend the contract for 6 months to give Orlando Ventures time to receive the bills we had and to continue to try and get us out of our TS agreement.

Six months came and went and, again, we requested our refund as we were still tied to the TS. On April 10, 2019, Jeremy *** told me in an email that we were entitled to our refund and that he would sending us a REFUND RELEASE LETTER to sign and notarize. He said once he received that letter back he would cut us a check. Then he got into an argument with my husband and said that he was mad my husband left them a bad online review. Jeremy then said that we would get the refund letter when we got it. It's now October and we still have not received anything. I have sent multiple emails and received no response. We are still in need of our refund from Orlando Ventures.
Product_Or_Service: Contract for release of timeshare

Complaint against World Class Getaways, Timeshare Premier Consulting, and Helping Timeshare Owners (Help4TSO)
This complaint technically involves three companies.The first company 'World Class Getaways, through its agent, offered to cancel provide services for a fee of $1,500.00 to cancel my Timeshare with ..... Resort. Through its agent, I paid the full cost of that timeshare (using my credit cards) and send them the payment for the company to buy out the share provided I also use their vacation packages to stay atbits ownaccredited resort.
I was told that World Class Getaways have forwarded my case to Timeshare Premier Consulting, the second Company or agency, thstthat will handle my case and has then forwarded my case to the 3rd company or agency which is Helping Timeshare Owners or Help4TSO. This last agency's contact for me is Larisa ***. I was still communicating with her through emails until May 2019 but since then my mails were returned and my emails were unanswered.
I called World Class Getaways, Timeshare Premier Consulting, and also Help4TSO for the nth time but all calls were directed to voicemails.
I just want my $6,000.00 back to spend as my husband and I are retired. We're desperate for help at this time.
Thank you.

This company helps people who want to stop making payments to their timeshare. When I signed up, I asked if I needed to stop making payments and they said no..so I signed up thinking it did not matter. Three years later, they tell me that the likelihood of getting a timeshare cancelled is better when people stop making payments. They need to give accurate information from the beginning.

Hello everyone, I really appreciate help of Helping Timeshare Owners company for their help, especially Bobby C. He helped me tremendously. I'm very thankful for his guidance and help. I canceled my timeshare at the last day of my cancellation window. *** 10 stars ⭐ï��

Alex

Contract was offered to cancel timeshare for a service fee plus $2500 for our specific resort. Co now claims $2500 was for service and won't refund.
We attended a session in Branson, MO where we were offered the chance to get our of our timeshare. Our resort was listed with a buyout fee of $2500. Others ranged from $800 - $3000 listed by name on a chalkboard. There was a fee for their services in addition to the buyout amount. We understood they would negotiate and had successfully negotiated for others to get out at $2500. We accepted and paid the $2500 and their fee. Then we found out when we started the process that they "authored" letters to the resort from us that we signed to do the negotiation. We spent the next 18 months sending 3 different letters. After the third the resort offered a buyout for significantly more than $2500. Help for timeshare owners authored yet another letter but we decided to accept the resort's offer rather than continue for another year and/or lose the offer they made. When I requested the $2500 to offset that much of the cost, I was told that was their "fee" for services rendered. Based on the work they did, that had to amount to about $500 an hour plus the fee we paid. We are out of the timeshare but very little credit can be given to Help for Timeshare Owners.

We were promised a 100$ refund if unable to get us out of our timeshare after a year. We had 2 timeshares and paid money down on both. No refund sent
Paid > 7 thousand dollars to have our timeshare taken care of within a year or our money would be refunded. After a year and no resolution or refund. Once our time with Helping Timeshare Owners LLC in Orlando was over a year old and no resolution we requested our money back as we were told would happen. We could never get a hold of them after that. They would write out a letter we were to review and send along to the timeshare we were dealing with. The last letter they sent was not correct so I E-mail Kim to let her know and no responds back from her even after several VM left. We were left up in the air and over 7 thousand dollars in the whole for work that was promised and never came through. Your Desired Resolution: The money we were promised if they were unable to help resolve our getting out from under our timeshare within a year.

It's been almost a year and haven't heard anything about my cancellation of my timeshare with Wyndham. Last contact with Larisa was about 3 months ago
I have a hard time getting in touch with her. With them I sent three letters from them to Wyndham. All I'm asking is if there Connor cancel my timeshare with Wyndham I would like my money back please.

This company guarantees that the Timeshare would be canceled or 100% MONEY BACK. It's been a year+ 9 months and nothing. All they do is send letters.
In November, 2017 I Paid $913.00 -half of the 1,826.00 to Helping TSO and they(Randal ***) GAURANTEED that I would be rid of the timeshare that I was coerced into getting. I paid the other $913.00 in January, 2018 to Randal ***. After almost two years, this is not the fact. I dealt with Case mgr Vanessa *** 888-*** then Ashlei ***(Assistant) and when I called for an update was told that they didn't work there anymore so I was assigned to Matt *** Extn ***. I asked for all of my money back in March, 2019 and now they don't answer nor respond to my emails. I am not 100% satisfied with their services and would like my refund. All they do (after you repeatedly call them) is send out letters for you to review and most are mis-spelled. Then, they make YOU use your own postage to send certified letters to the timeshare owners. They offer no other techniques or skills. I want my full monies back. Not satisfied at all.

I hired Helping Timeshare Owners and 3 years later nothing was resolved. I did everything they asked and nothing ever happened. I was told that between 6 months and a year they would resolve my case and they never did. They said they could get me out of my timeshare with W. It never happened. My credit got trashed because of me following their suggestions to stop paying the resort. I finally had to settle with the resort on my own. I would run from this company as far and as fast as I could.
VERY UPSET
Alan B

Trying to get money back on guarentee now company wont respond.
In early 2018 we signed a contract for the company to help get us out of a time share. The contract came with an attached warranty that we could get our money back ($2195)after a year if they didnt get us out of the contract. I have contacted them multiple times via phone and email, trying to get our money back and they will not respond. We dont know any other way to get them to respond other than go through the Revdex.com.