HSBC Finance Corp.

We mailed a response to the client on 2/05/Please allow 5-business days for mailing

Initial Business Response /* (1000, 7, 2015/06/12) */
6/12/15: Mailed response to customer...nothing to Revdex.com due to lack of authorization.crd.vco
Initial Consumer Rebuttal /* (3000, 9, 2015/06/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have received
nothing in the mail from HFCThey don't want to publish their response and they are not doing the right thing, I have asked for a payment history that I have not receivedMy account balances have changed with no explanationHFC doesn't care that they took over three years to correct my accountNo explanation, no apology, no documentationHFC has treated me with such disrespectNo other financial institution has treated me like this since I lost my vision and ability to make a living> HFC must enjoy attacking me and my familyThis has been the worst mess I have ever experiencedI am sorry I ever let the con artist loan officer with them talk me into this horrible loan with a horrible company

Initial Business Response /* (1000, 13, 2015/05/19) */
5-19-15: Hello ***, HSBC has responded to the customer's allegations and K*** mailed a copy of the response letter to the customer as well
Thanks
M***
Initial Consumer Rebuttal /* (2000, 15, 2015/05/22) */
(The consumer
indicated he/she ACCEPTED the response from the business.)
The business issued a corrected with a zero balanceI can now file my amended IRS Tax Return without the erroneous Miscellaneous IncomeThank you once again to the Revdex.com for helping a consumer

Hello Nita, when viewing the account # *** and the information the customer provided no data was foundPlease have the customer provide the ex-husband's name, title report and the complete account # in it's entiretyOnce we receive the information, we will address all allegations listed in
the complaint
Thanks
Mae ***

Initial Business Response /* (1000, 8, 2015/05/19) */
The response letter was mailed to the customer directly on May 19,
Initial Consumer Rebuttal /* (3000, 10, 2015/05/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have all the documentation
that my loan was paid in full and any late payment was at their request to qualify for the lower monthly payment*** signed off on every thingI have the documentation from my lawyer and HSBCTHis is not okayI will be contacting the Attorney General if this is not taken care of immediatelyIt is preventing me to obtain another mortgage after a year of timely payments and paying off all outstanding debt which were the result of a sick child and a divorce
Final Business Response /* (4000, 14, 2015/06/10) */
A response has been drafted and will be sent directly to the customer via standard postal mail

Complaint: ***
I am rejecting this response because:The response has not be received yet
Sincerely,
Marvin ***

Initial Business Response /* (1000, 5, 2015/04/15) */
A response has been drafted and will be sent directly to the customer via standard postal mail

Complaint: ***
I am rejecting this response because:I have not received cofirmation of all accounts being closed via snail mail Also I have not received the remaining balance of my accounts
Sincerely,
*** ***

Response sent to client on 3/1/

Initial Business Response /* (1000, 12, 2015/06/22) */
THIS WAS ENTERED AND CLOSED OUT ON 06/22/15, RESPONSE MAILED TO CUSTOMER ON 06/22/15, CRD RYT

Response issued directly to our customer

Initial Business Response /* (1000, 10, 2015/09/02) */
A response has been drafted and will be sent directly to the customer via standard postal mail

Initial Business Response /* (1000, 6, 2015/07/28) */
A response was drafted and sent directly to the customer via standard postal mail on 7/17/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
Katrina [redacted]

Response sent to client 2/12/16.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Response sent to the client 2/17/16.

Initial Business Response /* (1000, 12, 2015/06/02) */
A response has been drafted and will be sent directly to the customer via standard postal mail.

Initial Business Response /* (1000, 8, 2015/04/20) */
Sent RESPONSE copy to customer...4/20/15.