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Hurley & David

90 Fisk Ave, Springfield, Massachusetts, United States, 01107-1071

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Hurley & David Reviews (%countItem)

Very good experience Louis was very very polite very knowledgeable and safety minded explain the whole process and what problems I had And what my options were great to deal with definitely deal with them again

Awesome HVAC service today! I can't say enough about the professionalism displayed today. The technician was very thorough and made sure I was happy with the service review provided today. All precautions were taken to ensure the safety of not only the technician but the homeowner as well. Very much appreciated. If I could give a SIX STAR review I would.

Reliable capable not cheap but that's ok will use again

Hurley &David are the best. We have used them for years, heating and plumbing. No matter who comes, They are all very professional, knowledgeable, courteous and trustworthy. I highly recommend them. You will be very satisfied with their work.

Diago was great in solving my heating problem and making sure I was up and running

Hurley & David Response • Mar 17, 2020

Thank you Gus! It was our pleasure to serve you.

Hurley and David has been performing service on my HVAC unit since I moved into my home. They are professional, courteous, and do a great job

Recommend company, Good visit. Professional. Use for both heating and cooling.

Hurley & David Response • Jan 20, 2020

Thanks Ellen

I am satisfied with the quick response for sending someone over to fix the problem. Problem fixed.

Hurley & David Response • Jan 16, 2020

Thank you Donald

Very knowledgeable, thorough, and helpful. The technician even even showed me how to bleed my baseboards!

Hurley & David Response • Jan 16, 2020

Thank you Philip

I highly recommend this company. Great service and great staff.

Hurley & David Response • Jan 16, 2020

Thank you Sonia

Fast efficient service. High quality product. You get what you pay for and Hurley and David delivered. If you need an hvac system look no further. The technician walked me thru the entire system. He showed me how to change the air filter, and how to set up the programmable thermostat. Overall this was a rewarding and positive experience.

Hurley & David Response • Dec 16, 2019

Thank you Joy!

Guys were very polite and knowledgeable. I would highly recommend them. Probably one of the most professional companies I've ever dealt with!

Best service in Massachusetts. Courteous and very informative representive today.

Hurley & David Response • Dec 04, 2019

Thank you Phyllis!

Had annual maintenance on an older oil furnace. First time using Hurley and David, and I was pleased. Tech arrived right on time and was friendly but not overly so. Set right to work and found some issues. Showed me the parts explained the problem and without a hard sell offered to handle it or leave it to me. Called office who put together a quote and I went with it. Wasn't cheap but what is nowadays. I'd use them again and may sign up for their membership program.

Hurley & David Response • Dec 04, 2019

Thank you Pat!

waited two weeks for service, mean while 18 gallons a day of water leaking on basement floor.
When service technician and helper arrived the situation was rectified in a proficient manner.
Office staff need better listening skills to evaluate situations when customers call in problems.

Hurley & David Response • Nov 26, 2019

Good Morning Paul,

Thanks for taking the time to leave this feedback. Our office should have absolutely identified this as an emergency and we should have been out to your house the same day or at worst the next day. I am so sorry to hear that you had this experience and I am addressing it with our team today. We value your business and I want to thank you for being one of our club members.

Have a great day.

Great service. Very professional. They communicate extremely well with customers.

Hurley & David Response • Oct 18, 2019

Thank you Bruce it is our pleasure.

I called H&D for a tune / cleaning for my two 3 yr old mini-splits. Julio responded and, besides doing an excellent job, gave me fantastic advice on the preventive care and use of the units. He told and showed me more than the installers did (different company). He was very professional and explained everything he did. I will definitely be using H & D in the future and I highly recommend them.

Hurley & David installed my new range and hot water tank and provided exceptional service exceeding my expectations. Tim and Jake were professional and got the job done right.

Hurley & David Response • Sep 11, 2019

thank you Henry, it was our pleasure to serve you.

I had 4 mini splits installed 2 years ago by a DIFFERENT company. The installer made some errors and was difficult to deal with in many areas of customer service and office operations. I researched H&D and decided to make contact with them. What a difference! If I might describe the experience as a total 180, so be it. They, unlike my original installer cared about a potential health issue with debris and water falling on me in my recliner and my floor. The original installer set an appointment for 2 weeks and then changed to a week later. H&D after hearing the same complaint was at my home 17 hours after my call. Excellent, professional, and HONEST. Even repaired, at no extra cost, the error that might have caused the problem with my unit. I can't say enough about how they do business, but they have mine for any future service or maintenance.

Excellent clean and polite workers.
I would recommend them for all heating and air conditioning work.

Hurley & David Response • Aug 22, 2019

Thank you Kevin

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Address: 90 Fisk Ave, Springfield, Massachusetts, United States, 01107-1071

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+1 (413) 736-2193

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