Indoo.com

Dear Customer,Great to hear from you.Your order was shipped on Fri Oct 02 2015 via USPS media mail. The arrival expectation is 7 to 14 business days. In some cases, mail sent Special Standard rate may take 21 business days or longer to arrive.If you do not receive the item by Thu Oct 22 2015, please...

contact us. Please let us know if you have any questions. -

Dear Customer,Great to hear from you.You can return the item to the following address. You have to return it within 30 days of receipt. The shipping charges will not be refunded for returned merchandise. Make sure to include your order details along with the package.[redacted]...

** [redacted]Thanks--Indoo Customer Service[redacted] OrderID#: [redacted]

Dear Customer,Great to hear from you.You can return the unopened item to the following address. You have to return it within 30 days of receipt. The shipping charges will not be refunded for returned merchandise. Make sure to include your order details along with the package. Thanks--Indoo Customer Service

Dear Customer,Great to hear from you.We are sorry about your order. Can you please send the ISBN (bar code written on the back cover of your book) of the book that you received, which will really help to us find out what went wrong with your order. We apologize for the inconvenience caused to...

you.Thanks--Indoo Customer Service

Tracking HistoryDateTimeLocationStatus[redacted]The package is at your local post office, can you please contact them to schedule delivery.Thanks--Indoo CS

Dear Revdex.com,Great to hear from you.All items we sell are BRAND NEW. We shipped the item that buyer ordered from Amazon.com. We made sure that the invoice ISBN and title matched the item we shipped. If buyer would like to return the item, please return it to the following address. We will issue...

refund to buyer's account as soon as we receive the item. Please let us know if we can be of any help. Thanks--Indoo Customer Service

Dear Customer,Great to hear from you.We are sorry that you did not receive...

your order until now. We are issuing full credit for the cost of the item and the shipping charges involved. In case, if you receive the item, please return it to the following address. We apologize for the inconvenience caused to you. Please let us know if you have any questions.

Dear Customer,Great to hear from you.We are sorry that you did not receive your order until now. We are issuing full credit for the cost of the item and the shipping charges involved. In case, if you receive the item, please return it to the following address. We apologize for the inconvenience...

caused to you. Please let us know if you have any questions.INDOO RETURNS[redacted]
 [redacted]Thanks--Indoo Customer ServiceBN Transaction ID#: [redacted]

You can return the item to the following address. We will issue full refund as soon as we receive the package. We will reimburse you for the shipping charges for USPS media mail. Once again we apologize for the inconvenience caused to you. Please let us know if you have any questions.INDOO RETURNS[redacted]
 [redacted] Thanks--Indoo CS

Dear Customer,We requested [redacted] to issue full refund to your account. Please let us know if you have any questions.Thanks--Indoo Customer Service

I am rejecting this response because: This is the EXACT email I have gotten twice already, not answering a SINGLE question or request I have (ie. tracking number?).  This is the THIRD time I've gotten the same email, ver batim. -

Dear Customer,Great to hear from you.[redacted] OrderID#: [redacted]You can return the item to the following address. You have to return it within 30 days of receipt. The shipping charges will not be refunded for returned merchandise. Make sure to include your order details along with the package.INDOO...

RETURNS[redacted] AVENEL, NJ 07001Thanks--Indoo Customer Service

Dear Customer,Great to hear from you.Your order was shipped on Fri Jan 23 2015 via USPS media mail. The arrival expectation is 5 to 14 business days. If you do not receive the item by Thu Feb 12 2015, please contact us. We are sorry to inform you that we do not accept access card returns....

Please let us know if you have any questions. Thanks

Dear Buyer, We issued refund to your account yesterday via [redacted] Please let us know if we can be of any help. Thanks--Indoo Customer Service

I am rejecting this response because:book ok came two weeks late. I no longer need it just want full refund. I will ship back with new tracking number. Is that ok?

Dear Customer,Great to hear from you.We did not have your order in stock, so we issued full refund to your account on Oct 15th. We apologize for the inconvenience caused to you. We will make sure this will never happen again. Please let us know if you have any questions.Thanks--Indoo Customer...

ServiceBN Transaction ID#: [redacted]

Dear Customer,We issued full refund to your account via [redacted] payments on Jan 27th.Thanks--Indoo Customer Service[redacted] OrderID#: [redacted]

Dear Customer,Tracking HistoryDate Time Location Status9/26/2015 10:37 AM ET [redacted]The tracking information on package shows it was delivered to you via local post office. Can you please contact your local post office regarding your package. The package was delivered within the...

estimated delivery date of Oct 5th.Thanks--Indoo Customer Service[redacted] OrderID#: [redacted]

Dear Customer,Tracking HistoryDate Time Location Status1/29/2015 1:32 PM CT [redacted], MS DELIVEREDThe tracking information on package shows it was delivered to you via local post office. Can you please contact your local post office regarding your package.Thanks--Indoo Customer ServiceBN Transaction...

ID#: [redacted]

I am rejecting this response because:  This is an automated email that I have received several times.  They sent the same automated email to amazon in response to a claim that I filed with them.