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Instant Checkmate Inc Reviews (2426)

Dear Ms*** *** This email is in response to the consumer complaint from Mrs*** ***; reference #***We request that Mrs*** please read this response in its entirety, as we have included important refund information at the bottomInstant Checkmate.com compiles
reports from millions of public records including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as the "public record." We do apologize for any confusion Mrs*** may have experienced regarding our servicesSome customers are under the impression that when you purchase a membership with our company you are paying for records; unfortunately, this is not the caseThe service that is provided is actually the compiling of all the public records data and the sorting of the data into an easy to read formatWhen a customer pays for a public records search, we do guarantee that we will search every database available to us, however, we cannot guarantee which records will or will not show up in the final report since we are not in control of the records themselvesWe simply display records as they are provided to us.In addition, premium databases are also more expensive for us to access, so in an effort to keep our monthly membership costs down, we must charge a small, one-time access fee to compile premium reports for our customers.A premium upgrade is not required to view basic informationHowever, if the customer chooses to upgrade, their premium report may include:Civil Judgments Old Phone Numbers ForeclosuresCorporate Affiliations Email Addresses SSN Issuance Date/LocationWater Crafts OwnedUCC FilingsPhone NumbersProperties OwnedVoter RegistrationFlorida Accidents Professional LicensesHunting/Fishing PermitsWeapons Permits Aircraft OwnedSexual OffensesNeighborsBusiness Associates And Much MoreIn order to complete the Premium Upgrade process, all users must agree to the $charge by clicking the button on the bottom of the page which says, “Continue, yes I want the premium report.”The text directly to the right of this “Continue” button clearly and conspicuously reads:A one-time charge of $will be applied to the credit card on fileYou will have access to the available premium data on the PERSON searched as soon as you click the “Continue” buttonYou will be able to view this data as long as you are an active member.We get our information from local county courthouses and census bureausThis information is then uploaded to the database that we pull fromThere is a possibility that some information may not show on a given individual because some state and local laws restrict us from accessing certain records which may not be considered “public” in that jurisdictionThere also exists the possibility of positives, and more than one individual with the same name and basic information may match up with many other recordsFor these reasons, search results are filtered by "most likely," "likely," and "somewhat likely." The following disclaimer is also posted on every page of our website:DISCLAIMER: It is PROHIBITED by law to use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, USC et seq Instant Checkmate does not provide consumer reports and is not a consumer reporting agencyThe information available on our website may not be 100% accurate, complete, or up to date, so do not use this information as a substitute for your own due diligence, especially if you have concerns about a person’s criminal historyInstant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire For more information, please review Instant Checkmate Terms of UseDisclaimer of Warranties.a) INSTANT CHECKMATE DOES NOT GUARANTEE THE ACCURACY OF INFORMATION FOUND ON THE SITE OR THROUGH THE SERVICESUSE OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS AT YOUR SOLE RISKTHE SITE, THE SERVICES AND ALL CONTENTS OF EACH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.b) INSTANT CHECKMATE DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR SERVICES WILL OPERATE ERROR FREE, OR IN AN UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR SERVICES WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE COMPATIBLE WITH ANY PARTICULAR PLATFORMINSTANT CHECKMATE IS NOT OBLIGATED TO PROVIDE ANY UPDATES TO THE SITE OR SERVICES.c) INSTANT CHECKMATE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE MATERIALS ON THIS SITE OR SERVICES IN TERMS OF THEIR TIMELINESS, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISEWHILE INSTANT CHECKMATE MAKES REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ON THE SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLEINSTANT CHECKMATE UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY OF SUCH INFORMATION.d) INSTANT CHECKMATE DOES NOT REPRESENT THAT THE SITE, THE SERVICES OR ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.e) YOU ACKNOWLEDGE AND AGREE THAT INSTANT CHECKMATE OBTAINS ITS DATA PROVIDED IN CONNECTION WITH ITS SERVICES FROM THIRD-PARTY SOURCES, WHICH MAY OR MAY NOT BE COMPLETELY THOROUGH AND ACCURATE, AND THAT YOU SHALL NOT RELY ON INSTANT CHECKMATE FOR THE ACCURACY OR COMPLETENESS OF INFORMATION SUPPLIED IN CONNECTION WITH ITS SERVICESWITHOUT LIMITING THE FOREGOING, THE CRIMINAL RECORD DATA THAT MAY BE PROVIDED BY INSTANT CHECKMATE IN CONNECTION WITH ITS SERVICES MAY INCLUDE RECORDS THAT HAVE BEEN EXPUNGED, SEALED, OR OTHERWISE HAVE BECOME INACCESSIBLE TO THE PUBLIC SINCE THE DATE ON WHICH THE DATA WAS LAST UPDATED OR COLLECTEDYOU UNDERSTAND THAT YOU MAY BE RESTRICTED FROM ACCESSING CERTAIN INFORMATION AND MATERIALS WHICH MAY BE OTHERWISE AVAILABLEINSTANT CHECKMATE RESERVES THE RIGHT TO ADD MATERIALS AND FEATURES TO, AND TO DISCONTINUE OFFERING ANY OF THE MATERIALS AND FEATURES THAT ARE CURRENTLY A PART OF ITS SERVICES PROVIDED IN CONNECTION WITH A MEMBERSHIP PLAN.f) INSTANT CHECKMATE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, OR THE ACCURACY, TIMELINESS, COMPLETENESS, OR ADEQUACY OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.We apologize that Mrs*** was not satisfied with our servicesAs a gesture of goodwill, Mrs*** has been issued a refund in the amount of $22.86, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

Site is mostly a scam site - does provide information, but will continue monthly billing if you do not callAlso will try to fish you in for additional charges to see more information

baseline; white-space: pre-wrap;">Dear Ms*** ***,
This email is in response to the consumer complaint from *** ***; reference
#***We have received your petition to have Mr***’s information removed from our databaseHere at Instant Checkmate, we hold the utmost respect for each individual's privacy and apologize for any inconveniences Mr*** may have experienced due to our servicesInstantCheckmate.com compiles reports from millions of public records, including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as "public record."
As per Mr***’s request, he has been opted out of our service, and all of his information was removed from Instant Checkmate’s database on 1/12/If you have any further questions or concerns, please contact our Customer Support Team at ###-###-#### or via email at [email protected] are available days a week, hours a day to assist youSincerely,
Customer Support
Instant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Ms*** *** ***; reference #***We request that Ms*** please read this response in its entirety, as we have included important refund information at the bottomInstant Checkmate.com compiles reports
from millions of public records including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as the "public record." We do apologize for any confusion Ms*** may have experienced regarding our servicesSome customers are under the impression that when you purchase a membership with our company you are paying for records; unfortunately, this is not the caseThe service that is provided is actually the compiling of all the public records data and the sorting of the data into an easy to read formatWhen a customer pays for a public records search, we do guarantee that we will search every database available to us, however, we c***ot guarantee which records will or will not show up in the final report since we are not in control of the records themselvesWe simply display records as they are provided to us.In addition, premium databases are also more expensive for us to access, so in an effort to keep our monthly membership costs down, we must charge a small, one-time access fee to compile premium reports for our customers.A premium upgrade is not required to view basic informationHowever, if the customer chooses to upgrade, their premium report may include:Civil Judgments Old Phone Numbers ForeclosuresCorporate Affiliations Email Addresses Issued SSNWater Crafts OwnedUCC FilingsPhone NumbersProperties OwnedVoter RegistrationFlorida Accidents Professional LicensesHunting/Fishing PermitsWeapons Permits Aircraft OwnedSexual OffensesNeighborsBusiness Associates And Much MoreIn order to complete the Premium Upgrade process, all users must agree to the $charge by clicking the button on the bottom of the page which says, “Continue, yes I want the premium report.”The text directly to the right of this “Continue” button clearly and conspicuously reads:A one-time charge of $will be applied to the credit card on fileYou will have access to the available premium data on the PERSON searched as soon as you click the “Continue” buttonYou will be able to view this data as long as you are an active member.We get our information from local county courthouses and census bureausThis information is then uploaded to the database that we pull fromThere is a possibility that some information may not show on a given individual because some state and local laws restrict us from accessing certain records which may not be considered “public” in that jurisdictionThere also exists the possibility of positives, and more than one individual with the same name and basic information may match up with many other recordsFor these reasons, search results are filtered by "most likely," "likely," and "somewhat likely." The following disclaimer is also posted on every page of our website:DISCLAIMER: It is PROHIBITED by law to use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, USC et seq Instant Checkmate does not provide consumer reports and is not a consumer reporting agencyThe information available on our website may not be 100% accurate, complete, or up to date, so do not use this information as a substitute for your own due diligence, especially if you have concerns about a person’s criminal historyInstant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire For more information, please review Instant Checkmate Terms of UseDisclaimer of Warranties.a) Instant Checkmate DOES NOT GUARANTEE THE ACCURACY OF INFORMATION FOUND ON THE SITE OR THROUGH THE SERVICESUSE OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS AT YOUR SOLE RISKTHE SITE, THE SERVICES AND ALL CONTENTS OF EACH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.b) Instant Checkmate DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR SERVICES WILL OPERATE ERROR FREE, OR IN AN UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR SERVICES WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE COMPATIBLE WITH ANY PARTICULAR PLATFORMInstant Checkmate IS NOT OBLIGATED TO PROVIDE ANY UPDATES TO THE SITE OR SERVICES.c) Instant Checkmate DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE MATERIALS ON THIS SITE OR SERVICES IN TERMS OF THEIR TIMELINESS, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISEWHILE Instant Checkmate MAKES REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ON THE SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT Instant CheckmateInstant Checkmate UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY OF SUCH INFORMATION.d) Instant Checkmate DOES NOT REPRESENT THAT THE SITE, THE SERVICES OR ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.e) Instant Checkmate EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, OR THE ACCURACY, TIMELINESS, COMPLETENESS, OR ADEQUACY OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.We apologize that Ms*** was not satisfied with our servicesAs a gesture of goodwill, she has been issued a full refund, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

Revdex.com:
I have reviewed the response (see below) made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedThank you for you rapid and kind attention to this matter
Regards,
*** *** Proposed resolution by the Business:We apologize that Dr*** was not satisfied with our servicesAs a gesture of goodwill, Dr*** has been issued a refund in the amount of $This refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

July 14,
Revdex.com
Viewridge AveSuite
San Diego CA
Re: Revdex.com Complaint Case # ***
Dear Ms*** ***,
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This email is in response to the consumer complaint from Mrs*** ***, submitted on July 9, 2014. Our records show that,
on March 12, 2014, Mrs*** accessed Instant Checkmate’s website, www.instantcheckmate.com, and enrolled in Instant
Checkmate’s monthly membership program by entering her personal information,
entering her credit card information, and agreeing to Instant Checkmate’s Terms
of Use. Instant Checkmate’s Terms of Use, like the Billing Details and
Frequently Asked Questions also prominently displayed on the website, fully and
conspicuously explain Instant Checkmate’s billing terms. Specifically, the Terms of Use describe:
Standard Membership PlansInstant Checkmate offers three basic membership plansAll membership plans
are billed up front for the entire term selected.For a standard 1-month membership, you will be billed $immediately
upon purchase and $every month thereafter, unless you cancel.
You may cancel your membership, including any trial or nonstandard membership
at any time by calling our customer support line at ###-###-#### twenty-four hours a day (holiday
hours vary) to speak with one of our Customer Service RepresentativesAny
cancellation request will cancel your upcoming bill. Our number one goal
at Instant Checkmate is customer satisfactionIf you are ever not satisfied
with our services, feel free to call one of our excellent customer support
staff twenty-four hours a day (holiday hours vary), and we will work to resolve
your issueRefunds are handled on a case by case basis with the ultimate goal
of complete customer satisfaction
Despite the previously stated stipulations, we regret that Mrs*** was not satisfied with our services. Our records indicate that on July 2014, Mrs
*** contacted our customer support team and was issued a partial refund
of $ At this time, as a measure of
goodwill, Instant Checkmate has issued Mrs*** an additional refund in the
amount of $22.86. These two refunds
total $91.44, which represents a
full refund of the total amount paid by Mrs*** to Instant Checkmate.
Please allow to business days for this refund to be credited
back to the card that Mrs*** used
during the time of her initial sign up with Instant Checkmate
Since Mrs*** has
been provided a full refund, we therefore consider this matter closed. If you have any further questions or
concerns, please contact our Customer Support Team at ###-###-#### or via
e-mail at: [email protected] We are available days a week,
hours a day to assist you. Instant Checkmate is
committed to providing excellent service to our customers and we thank you for
bringing this matter to our attention
Sincerely,
*** ***
Customer Support

Dear Ms*** ***,This email is in response to the consumer complaint from Miss *** ***-***; reference #***.To clarify our last response, Miss ***-***’s information has been removed from our site, including the following page: https://www.instantcheckmate.com/people/***-***-***/?state=Texas.If you have any further questions or concerns, please contact our Customer Support Team at 1-800-222-or via email at [email protected] are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

Dear Ms*** ***, This email is in response to the consumer complaint from Ms*** ***; reference #***.We would first like to thank Ms*** for providing additional information as requestedUnfortunately, we are still unable to locate any account associated with the name, email addresses, or PayPal email address that she has provided us withWe can try searching by PayPal Transaction ID if Ms*** would be willing to provideOr, if she can think of any other name or email address that the account could be located under, we can try locating the account that way.If Ms*** would like to expedite the process, she can contact our customer support line to talk directly to a representativeShe can reach us at 1-800-222-We are available days a week, hours a day to assist.Sincerely,Customer SupportInstant Checkmate

Dear ***
*** ***
This email is in response to the consumer complaint from *** *** ***; reference #***We hate to hear that *** *** had a bad experience with her Instant Checkmate trial membershipWe apologize that she was not able to get her issue resolved when she called our member care teamAs a gesture of goodwill, *** *** has been issued a full refund in the amount of $This refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurred
Since the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ***Sincerely,
Customer Support
Instant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Mr*** ***; reference #***.We have received your petition to have Mr***’s information removed from our websiteHere at Instant Checkmate, we hold the utmost respect for each individual's
privacy and apologize for any inconveniences Mr*** may have experienced due to our servicesInstantCheckmate.com compiles reports from millions of public records, including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as "public record." As per Mr***’s request, his background report has been removed from Instant Checkmate’s website.Please allow up to hours for these changes to reflect on our websiteInstant Checkmate takes every reasonable precaution to ensure that all data associated with each request is suppressed; we appreciate your patience regarding this matterWe ask that Mr*** keep in mind that we do not remove sex offender location data and that their name could potentially show in another individual’s background report as a possible relative or associate.If you have any further questions or concerns, please contact our Customer Support Team at 1-800-222-or via email at [email protected] are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

pre-wrap;">Dear Ms*** ***,
This email is in response to the consumer complaint from Mrs*** ***; reference #***We request that Mrs*** please read this response in full, as we have provided important refund information at the bottom
Our records show that Mrs*** signed up for an Instant Checkmate membership by entering her personal information and credit card informationIn order to complete the enrollment process, all users are required to check a box to agree to Instant Checkmate’s Terms and ConditionsInstant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and conspicuously explain Instant Checkmate’s billing termsSpecifically, the Terms of Use describe:
The use of this website is subject to the following terms of use:
2) Billing and Services
a) Standard Membership Plans
Instant Checkmate offers two standard Membership Plans for Background ReportsAll Membership Plans are billed up front for the entire term selectedStandard Background Report Membership Plan with a 3-Month Term: For a standard 3-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancelStandard Background Report Membership Plan with a 1-Month Term: For a standard 1-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every month thereafter, unless and until you cancelInstant Checkmate offers two standard Membership Plans for Email ReportsAll Membership Plans are billed up front for the entire term selectedEmail Report Membership Plan with a 3-Month Term: For a standard 3-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancelEmail Report Membership Plan with a 1-Month Term: For a standard 1-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every month thereafter, unless and until you cancelIf your payment for a full term is declined due to insufficient funds, Instant Checkmate reserves the right to bill in monthly installments based on the monthly rates associated with the Membership Plan you selectedb) $Trial Membership
If you select a trial Membership Plan (“Trial Membership Plan”), you will be able to try a Membership Plan and its accompanying services for five (5) days from the date of purchase for only $If you select a Trial Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon enrollment, and you will have five (5) days from the time of enrollment to try out Instant Checkmate’s Services under the Membership PlanIf you do not cancel your Trial Membership Plan before the expiration of the 5-day trial period, on the 6th day after you enroll, you will automatically be enrolled in a monthly Membership Plan and the card you provided at the time of enrollment in the Trial Membership Plan will be charged $immediately and $approximately every thirty (30) days thereafter, unless and until you cancelc) Nonstandard Membership Plans
Instant Checkmate sometimes offers promotional membership offers or the opportunity to purchase a single report or several reports for an identified price with no further obligationIf you enroll in a nonstandard Membership Plan, Instant Checkmate expressly reserves the right to bill you at the identified price and based on the terms disclosed at the time of you enrolld) Negative Option
BY SIGNING UP FOR A MEMBERSHIP PLAN, YOU AUTHORIZE INSTANT CHECKMATE (AND ITS PARTNERS, AFFILIATES AND/OR AGENTS) TO CHARGE YOUR DEBIT OR CREDIT CARD OR OTHER PAYMENT ACCOUNT THE FEES ASSOCIATED WITH THE MEMBERSHIP PLAN’S TERM, AND YOU ACKNOWLEDGE AND AGREE THAT INSTANT CHECKMATE WILL NOT OBTAIN ADDITIONAL AUTHORIZATION FROM YOU FOR EACH RECURRING FEE CHARGED TO YOUR DEBIT OR CREDIT CARD OR OTHER PAYMENT ACCOUNTIN ADDITION, YOU AGREE THAT INSTANT CHECKMATE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY OVERDRAFT CHARGES OR FEES WHICH YOU MIGHT INCUR AS A RESULT OF YOUR MEMBERSHIP PLANYOU UNDERSTAND AND AGREE THAT IF YOU PURCHASE A MEMBERSHIP PLAN, THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND YOU MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THESE TERMS IF YOU FAIL TO NOTIFY INSTANT CHECKMATE NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED
e) Current Pricing and Price Modification
For the most up-to-date pricing and Membership Plan descriptions, please go to http://www.instantcheckmate.comWe reserve the right to modify the prices charged for the Membership Plans, or to add or remove any Membership Plans, from the Site at any time without prior notice to youPrice quotes provided to you prior to any price modification shall be honoredf) Cancellation Policy
You may cancel any Membership Plan at any time by going to http://www.instantcheckmate.com/cancel or by calling our customer support line at 1-800-222-to speak with one of our Customer Service RepresentativesWe're open 24/(Holiday hours may vary)Any cancellation request will ensure you are not billed furtherg) Refund Policy
Our number one goal at Instant Checkmate is customer satisfactionIf you are ever not satisfied with our Membership Plan and/or Services, feel free to call one of our customer support staff at 1-800-222-8985, and we will work to resolve your issueWe're open hours a day, seven days a week (Holiday hours may vary)Refunds are handled on a case-by-case basis with the ultimate goal of complete customer satisfactionh) Taxes
All orders are subject to applicable taxes in the states where the member residesi) Discounts and Promotions
Any applicable discounts or promotional prices will be noted at the time of purchase on the checkout page for your orderj) Billing Errors
If you believe that you have been erroneously billed, please notify our Customer Service Department toll-free at 1-800-222-immediately to notify us of such errork) Reversals and Chargebacks
Instant Checkmate considers charge backs and reversals as potential cases of fraudulent use of our Membership Plans and/or theft of Membership Plans and will be treated as suchInstant Checkmate reserves the right of filing a complaint with the appropriate local and federal authorities to investigateBe advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a customer if there is fraudulent use and or theft of Membership PlansWe apologize that Mrs*** was not satisfied with our servicesAs a gesture of goodwill, Mrs*** has been issued a refund in the amount of $250.36, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurred
Since the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-Sincerely,
Customer Support
Instant Checkmate

Instant Checkmate's advertising and marketing are very misleading to consumersI purchased a subscription and was extremely disappointed in the reports generatedAfter running the background checks I actually needed for safety and security reasons, I ran more on family and friends to see if it could find even the most basic data that I would know existed and it didn'tNot even my divorce records, speeding tickets of family members, a misdemeanor I knew someone had, showed upNone of our social media profiles were reportedIt missed so much information that anyone can easily find for free just using GoogleIt was really disappointing and a waste of moneyThe service is not at all as presented

Dear *** *** ***, This email is in response to the consumer complaint from *** *** ***; reference #***We apologize that *** *** experienced an issue with multiple Instant Checkmate accounts under her name and that she was unable to get her issue resolved when she contacted
our member care teamWe have located both accounts, and they have been canceled and fully refunded*** *** has been issued a refund in the amount of ***, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredPlease allow to business days for the refund to post back into her accountSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ***.Sincerely,Customer SupportInstant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Mr*** ***; reference #***We request that Mr*** please read this response in full, as we have provided important refund information at the bottomOur records show that Mr*** signed up
for an Instant Checkmate trial membership by entering his personal information and credit card informationIn order to complete the enrollment process, all users are required to check a box to agree to Instant Checkmate’s Terms and ConditionsInstant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and conspicuously explain Instant Checkmate’s billing termsSpecifically, the Terms of Use describe: The use of this website is subject to the following terms of use:1) Billing and Servicesa) Standard Membership Plans Instant Checkmate offers three basic membership plansAll membership plans are billed up front for the entire term selected.For a standard 6-month membership, You will be billed $immediately upon purchase and $every months thereafter, unless you cancel.For a standard 3-month membership, You will be billed $immediately upon purchase and $every months thereafter, unless you cancel.For a standard 1-month membership, You will be billed $immediately upon purchase and $every month thereafter, unless you cancel.If your payment for a full term is declined due to insufficient funds, Instant Checkmate reserves the right to bill in monthly installments at the rate You selected.b) $Trial MembershipIf You selected a trial membership, You will be billed $immediately upon enrollment of the trialYour 5-day, $trial will expire in daysUpon the expiration of the 5-day trial period, You will be automatically enrolled in a monthly membership and billed $immediately and $every month thereafter, unless you cancelYou may cancel at any time including during the trial periodSee Section 1(d) below.c) Nonstandard Membership PlansInstant Checkmate sometimes offers promotional membership offersIf You enroll in a nonstandard membership, Instant Checkmate expressly reserves the right to bill You, at the rate and frequency disclosed at the time of You enroll.d) Cancellation PolicyYou may cancel your membership, including any trial or nonstandard membership at any time by calling our customer support line hours a day, days a week to speak with one of our Customer Service RepresentativesAny cancellation request will cancel Your upcoming bill.e) Refund PolicyOur number one goal at Instant Checkmate is customer satisfactionIf you are ever not satisfied with our services, feel free to call one of our excellent customer support staff hours a day, days a week, and we will work to resolve your issueRefunds are handled on a case by case basis with the ultimate goal of complete customer satisfaction.We apologize that Mr*** was not satisfied with our servicesAs a gesture of goodwill, he has been issued a refund in the amount of $42.85, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

Dear Ms*** ***, This email is in response to the consumer complaint from Ms*** ***; reference #***.We have received your petition to have Ms***’s information removed from our websiteHere at Instant Checkmate, we hold the utmost respect for each individual's
privacy and apologize for any inconveniences Ms*** may have experienced due to our servicesInstantCheckmate.com compiles reports from millions of public records, including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as "public record." As per Ms***’s request, her background report has been removed from Instant Checkmate’s website.Please allow up to hours for these changes to reflect on our websiteInstant Checkmate takes every reasonable precaution to ensure that all data associated with each request is suppressed; we appreciate your patience regarding this matterWe ask that Ms*** keep in mind that we do not remove sex offender location data and that their name could potentially show in another individual’s background report as a possible relative or associate.In addition, if Ms*** would like to remove information regarding any other individuals, we request that she please submit the following information pertaining to those individuals as it appears on Instantcheckmate.com: First Name, Last Name Date Of Birth/AgeCity, State, Zip Code Possible Relatives Additional Locations If you have any further questions or concerns, please contact our Customer Support Team at ###-###-#### or via email at [email protected] are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

Dear *** *** ***, This email is in response to the consumer complaint from *** *** ***; reference #***We request that *** *** please read this response in full, as we have provided important refund information at the bottomOur records show that *** *** signed up for
an Instant Checkmate membership by entering her personal information and credit card informationIn order to complete the enrollment process, all users are required to check a box to agree to Instant Checkmate’s Terms and ConditionsInstant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and conspicuously explain Instant Checkmate’s billing termsSpecifically, the Terms of Use describe: The use of this website is subject to the following terms of use:2) Billing and Servicesa) Standard Membership PlansInstant Checkmate offers three standard Membership PlansAll Membership Plans are billed up front for the entire term selected.Standard Membership Plan with a 6-Month Term: For a standard 6-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancel.Standard Membership Plan with a 3-Month Term: For a standard 3-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancel.Standard Membership Plan with a 1-Month Term: For a standard 1-month Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon purchase and $every month thereafter, unless and until you cancel.If your payment for a full term is declined due to insufficient funds, Instant Checkmate reserves the right to bill in monthly installments based on the monthly rates associated with the Membership Plan you selected.b) $Trial MembershipIf you select a trial Membership Plan (“Trial Membership Plan”), you will be able to try a Membership Plan and its accompanying services for five (5) days from the date of purchase for only $If you select a Trial Membership Plan, the debit or credit card or other payment account you provide will be billed $immediately upon enrollment, and you will have five (5) days from the time of enrollment to try out Instant Checkmate’s Services under the Membership PlanIf you do not cancel your Trial Membership Plan before the expiration of the 5-day trial period, on the 6th day after you enroll, you will automatically be enrolled in a monthly Membership Plan and the card you provided at the time of enrollment in the Trial Membership Plan will be charged $immediately and $approximately every thirty (30) days thereafter, unless and until you cancel.c) Nonstandard Membership PlansInstant Checkmate sometimes offers promotional membership offers or the opportunity to purchase a single report or several reports for an identified price with no further obligationIf you enroll in a nonstandard Membership Plan, Instant Checkmate expressly reserves the right to bill you at the identified price and based on the terms disclosed at the time of you enroll.d) Negative OptionBY SIGNING UP FOR A MEMBERSHIP PLAN, YOU AUTHORIZE INSTANT CHECKMATE (AND ITS PARTNERS, AFFILIATES AND/OR AGENTS) TO CHARGE YOUR DEBIT OR CREDIT CARD OR OTHER PAYMENT ACCOUNT THE FEES ASSOCIATED WITH THE MEMBERSHIP PLAN’S TERM, AND YOU ACKNOWLEDGE AND AGREE THAT INSTANT CHECKMATE WILL NOT OBTAIN ADDITIONAL AUTHORIZATION FROM YOU FOR EACH RECURRING FEE CHARGED TO YOUR DEBIT OR CREDIT CARD OR OTHER PAYMENT ACCOUNTIN ADDITION, YOU AGREE THAT INSTANT CHECKMATE SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY OVERDRAFT CHARGES OR FEES WHICH YOU MIGHT INCUR AS A RESULT OF YOUR MEMBERSHIP PLANYOU UNDERSTAND AND AGREE THAT IF YOU PURCHASE A MEMBERSHIP PLAN, THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND YOU MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THESE TERMS IF YOU FAIL TO NOTIFY INSTANT CHECKMATE NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBEDe) Current Pricing and Price ModificationFor the most up-to-date pricing and Membership Plan descriptions, please go to http://www.instantcheckmate.comWe reserve the right to modify the prices charged for the Membership Plans, or to add or remove any Membership Plans, from the Site at any time without prior notice to youPrice quotes provided to you prior to any price modification shall be honored.f) Cancellation PolicyYou may cancel any Membership Plan at any time by going to http://www.instantcheckmate.com/cancel or by calling our customer support line at 1-800-222-to speak with one of our Customer Service RepresentativesWe're open 24/(Holiday hours may vary)Any cancellation request will ensure you are not billed further.g) Refund PolicyOur number one goal at Instant Checkmate is customer satisfactionIf you are ever not satisfied with our Membership Plan and/or Services, feel free to call one of our customer support staff at 1-800-222-8985, and we will work to resolve your issueWe're open hours a day, seven days a week (Holiday hours may vary)Refunds are handled on a case-by-case basis with the ultimate goal of complete customer satisfaction.h) TaxesAll orders are subject to applicable taxes in the states where the member resides.i) Discounts and PromotionsAny applicable discounts or promotional prices will be noted at the time of purchase on the checkout page for your order.j) Billing ErrorsIf you believe that you have been erroneously billed, please notify our Customer Service Department toll-free at 1-800-222-immediately to notify us of such error.k) Reversals and ChargebacksInstant Checkmate considers charge backs and reversals as potential cases of fraudulent use of our Membership Plans and/or theft of Membership Plans and will be treated as suchInstant Checkmate reserves the right of filing a complaint with the appropriate local and federal authorities to investigateBe advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a customer if there is fraudulent use and or theft of Membership Plans.We apologize that *** *** was not satisfied with our servicesAs a gesture of goodwill, *** *** has been issued a refund in the amount of $344.89, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredPlease allow to business days for the refund to post back to her account.Since the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-8985.Sincerely,Customer SupportInstant Checkmate

Revdex.com:
Thank you for helping to resolve this issue however, the issue still remains for other purchasers, I did not see a response to their deceptive advertising
They pull you in with a low monthly subscription rate for background checks, then without informing the consumer, it's an additional $for background checks
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to
I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Very incomplete information, most of which you can get from other sources online for freeThey also keep asking you to upgrade for more money!

Dear *** *** ***, This email is in response to the consumer complaint from *** *** ***; reference #***We apologize that *** *** experienced an issue with multiple Instant Checkmate accounts under her name and that she was unable to get her issue resolved when she contacted
our member care teamWe have located both accounts, and they have been canceled and fully refunded*** *** has been issued a refund in the amount of ***, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredPlease allow to business days for the refund to post back into her accountSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ***.Sincerely,Customer SupportInstant Checkmate

Dear Ms*** ***,
This email is in response to the consumer complaint from MsSherry ***; reference #***We ask that Ms*** please read this response in its entirety, as we have included important refund information at the bottom
Our records show that Ms*** signed
up for an Instant Checkmate by entering her personal information and credit card informationIn order to complete the enrollment process, Ms*** had to check a box to agree to Instant Checkmate’s Terms and ConditionsInstant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and conspicuously explain Instant Checkmate’s billing termsSpecifically, the Terms of Use describe:
The use of this website is subject to the following terms of use:
1) Billing and Services
a) Standard Membership Plans
Instant Checkmate offers three basic membership plansAll membership plans are billed up front for the entire term selected
For a standard 6-month membership, You will be billed $immediately upon purchase and $every months thereafter, unless you cancel
For a standard 3-month membership, You will be billed $immediately upon purchase and $every months thereafter, unless you cancel
For a standard 1-month membership, You will be billed $immediately upon purchase and $every month thereafter, unless you cancel
If your payment for a full term is declined due to insufficient funds, Instant Checkmate reserves the right to bill in monthly installments at the rate You selected
b) $Trial Membership
If You selected a trial membership, You will be billed $immediately upon enrollment of the trialYour 5-day, $trial will expire in daysUpon the expiration of the 5-day trial period, You will be automatically enrolled in a monthly membership and billed $immediately and $every month thereafter, unless you cancelYou may cancel at any time including during the trial periodSee Section 1(d) below
c) Nonstandard Membership Plans
Instant Checkmate sometimes offers promotional membership offersIf You enroll in a nonstandard membership, Instant Checkmate expressly reserves the right to bill You, at the rate and frequency disclosed at the time of You enroll
d) Cancellation Policy
You may cancel your membership, including any trial or nonstandard membership at any time by calling our customer support line at 1-866-490-between 5am - 10pm Pacific Standard Time (days a week) to speak with one of our Customer Service RepresentativesAny cancellation request will cancel Your upcoming bill
e) Refund Policy
Our number one goal at Instant Checkmate is customer satisfactionIf you are ever not satisfied with our services, feel free to call one of our excellent customer support staff at 1-866-490-between the hours of 5am and 10pm PST (days a week), or between 6am and 2pm PST on holidays, and we will work to resolve your issueRefunds are handled on a case by case basis with the ultimate goal of complete customer satisfaction
We apologize that Ms*** was not satisfied with our servicesAs a gesture of goodwill, she has been issued a refund in the amount of $as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurred
Since the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-866-490-
Sincerely,
Customer Support
Instant Checkmate

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Address: 3111 Camino del Rio N # 400, San Diego, California, United States, 92108-5724

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