Instant Checkmate Inc

From the BUSINESS:Sent 10/12/12:32:PMDear Ms*** ***, This email is in response to the consumer complaint from Mr*** ***; reference #***.We have received Mr***’s multiple requests to have his information removed from our websiteAs mentioned in our previous response, Mr***’s background report and personal information has been removed from our website as of August 8, We ask Mr*** to keep in mind that the link, ***, cannot be removed as there are records for other *** ***sA search of the name, *** ***, retrieves multiple results from around the countryMr***’s specific record, however, will not show as it has been opted outAdditionally, all records for *** *** in Florida are no longer showingThis can be verified at ***If you have any further questions or concerns, please contact our Customer Support Team at *** or via email at ***We are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

February 8,
sans-serif;">
RevDex.com
Viewridge AveSuite
San Diego CA
Re: Revdex.com Complaint Case # ***
Dear *** ***,
This email is in response to the
consumer complaint from Ms*** ***; dated February 6, 2014,
reference number ***
Our records show on January
30, 2014, Ms*** *** chose the option to purchase a Premium
UpgradeIn order to complete the
process, Ms*** had
to agree to the $charge by selecting “Continue, yes I want the premium
report” button at the bottom of the pageThe option to cancel and avoid
purchasing the Premium Upgrade is also available on the opposite side of the
continue button
The
information of the Premium Reports May include:
Civil Judgments
Old Phone Numbers
Foreclosures
Corporate Affiliations
Email Addresses
Issued SSN
Water Crafts Owned
UCC Filings
Phone Numbers
Properties Owned
Voter Registration
Florida Accidents
Professional Licenses
Hunting/Fishing Permits
Weapons Permits
Aircraft Owned
Sexual Offenses
Neighbors
Business Associates
And Much More!
A One time Charge of
$will be applied to the credit card on fileYou will have access to the
available premium data on the PERSON searched as soon as you click the
“Continue” buttonYou will be able to view this data as long as you are an
active member
Instantcheckmate.com
compiles reports from millions of public records including information provided
by state and local governmentsAll of the information contained in our reports
is part of what is referred to as the "public record."
Disclaimer of
Warranties
A)
Instant Checkmate DOES NOT GUARANTEE THE ACCURACY OF INFORMATION FOUND ON THE
SITE OR THROUGH THE SERVICESUSE OF THE SITE, THE SERVICES AND ANY DATA
ACCESSED WHILE USING THE SITE OR THE SERVICES IS AT YOUR SOLE RISKTHE SITE,
THE SERVICES AND ALL CONTENTS OF EACH ARE PROVIDED ON AN "AS IS" AND
"AS AVAILABLE" BASIS
B)
Instant Checkmate DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET ANY
REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR SERVICES WILL
OPERATE ERROR FREE, OR IN AN
UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR SERVICES
WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE COMPATIBLE WITH ANY PARTICULAR
PLATFORMInstant Checkmate IS NOT OBLIGATED TO PROVIDE ANY UPDATES TO THE SITE
OR SERVICES
C)
Instant Checkmate DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE
MATERIALS ON THIS SITE OR SERVICES IN TERMS OF THEIR TIMELINESS, CORRECTNESS,
ACCURACY, RELIABILITY, OR OTHERWISEWHILE Instant Checkmate MAKES REASONABLE
EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ON THE SITE, YOU SHOULD NOT
ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE SITE
CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT Instant Checkmate
Instant Checkmate UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY
OF SUCH INFORMATION
D)
Instant Checkmate DOES NOT REPRESENT THAT THE SITE, THE SERVICES OR ANY DATA
ACCESSED WHILE USING THE SITE OR THE SERVICES IS APPROPRIATE OR AVAILABLE FOR
USE OUTSIDE THE UNITED STATES
E)
Instant Checkmate EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, RELATING TO THE SITE, THE SERVICES AND ANY DATA ACCESSED
WHILE USING THE SITE OR THE SERVICES, OR THE ACCURACY, TIMELINESS,
COMPLETENESS, OR ADEQUACY OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE
USING THE SITE OR THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF TITLE,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT
We are sorry to hear that Ms*** was
not satisfied with our servicesMs***’s account
has been cancelled and she will not incur any future chargesShe has been
refunded $Please allow 3-business days for this refund to process
Instant Checkmate apologizes for any confusion Ms*** encountered regarding our
policies. Since the concerns mentioned
in her complaint have been addressed, we therefore consider this matter
closed. If you have any questions regarding
the foregoing, please do not hesitate to contact Customer Support at
###-###-####
Sincerely,
Customer Support
Instant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Mr*** ***; reference #***.We have received your petition to have Mr***’s information removed from our websiteHere at Instant Checkmate, we hold the utmost respect for each individual's privacy and
apologize for any inconveniences Mr*** may have experienced due to our servicesInstantCheckmate.com compiles reports from millions of public records, including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as "public record." We want to apologize for Mr***’s frustrating experience when contacting our Member Care teamPer his request, the record in question has been removed from the Instant Checkmate websiteHis background report has also been opted outIf you have any further questions or concerns, please contact our Customer Support Team at 1-800-222-or via email at [email protected] are available days a week, hours a day to assist you.Sincerely, Customer Support Instant Checkmate

"Instant Checkmate" on the web is a scam!!! Google "Instant Checkmate" and you'll find thousands of complaints on the web You give them a B+ even though you had only positives and negatives from consumers That's 98% negatives! Your lowest rating is "negative." How can you put a link to this service on your website? Do you get a commision for doing this? I talked to a Revdex.com representative and she said that the approval criteria is very complicated My trust in Revdex.com accreditations is now zero!
Here's how the scam worksA popup on Yahoo said try this service for free Since you only need to Google your name to find out the info on the web, I so I try it and it said someone in my immediate family has a negative record on the webThat's news to me! So I selected my name from several others It says I have to join and must pay $to get more info about the negative record I needed to select my name from several othersI got a list of names and it showed me as having a criminal record! To get more information I had to update my subscription to premium and pay another $for the information It turns out that I had a criminal record for a ticket I disputed in court and won since the cop didn't show up I got a ticket for going miles over the speed limit
Reading the fine print I remember seeing that they would charge me automatedly every month even though I didn't use their service So I went to their website but I had to call number I took me awhile to talk to a human!

Dear *** ***, This email is in response to the consumer complaint from Mr*** ***; reference #***.We were not provided with any details on why Mr*** was not satisfied with our resolutionAs previously mentioned in our original response, Mr*** agreed to our Billing Details and Terms of Use by completing the enrollment processAs also mentioned, Mr*** was refunded in the amount of $221.40, which is one year’s worth of refundsSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-We are available to assist you during regular business hours, Mon-Sun 5am - 10pm PST (8am - 1am EST)Sincerely,Customer SupportInstant Checkmate

Dear Ms***
***,
This email is in response to the consumer complaint from Ms*** ***; reference #***We have received your petition to have Ms***’s information removed from our databaseHere at Instant Checkmate, we hold the utmost respect for each individual's privacy and apologize for any inconveniences Ms*** may have experienced due to our servicesInstantCheckmate.com compiles reports from millions of public records, including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as "public record."
As per Ms***’s request, all of the information regarding the individual has been removed from Instant Checkmate’s database as of 3/30/Please allow up to hours for these changes to reflect on our websiteInstant Checkmate takes every reasonable precaution to ensure that all data associated with each request is suppressed; we appreciate your patience regarding this matterIn addition, if Ms*** would like to remove information regarding any another individuals, we request that she please submit the following information pertaining to those individuals as it appears on Instantcheckmate.com:
First Name, Last Name
Date Of Birth/Age
City, State, Zip Code
Possible Relatives
Additional Locations
If you have any further questions or concerns, please contact our Customer Support Team at ###-###-#### or via email at ***We are available days a week, hours a day to assist youSincerely,
Customer Support
Instant Checkmate

Dear Ms*** ***,
This email is in response to the consumer complaint from Ms*** ***; reference #***We request that Ms*** please read this response in its entirety, as we have included important refund information at the bottom
Our records show that Ms
*** signed up for an Instant Checkmate membership by entering her personal information and credit card informationIn order to complete the enrollment process, Ms*** had to check a box to agree to Instant Checkmate’s Terms and ConditionsInstant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and conspicuously explain Instant Checkmate’s billing termsSpecifically, the Terms of Use describe:
The use of this website is subject to the following terms of use:
1) Billing and Services
a) Standard Membership Plans
Instant Checkmate offers three basic membership plansAll membership plans are billed up front for the entire term selected
For a standard 6-month membership, You will be billed $immediately upon purchase and $every months thereafter, unless you cancel
For a standard 3-month membership, You will be billed $immediately upon purchase and $every months thereafter, unless you cancel
For a standard 1-month membership, You will be billed $immediately upon purchase and $every month thereafter, unless you cancel
If your payment for a full term is declined due to insufficient funds, Instant Checkmate reserves the right to bill in monthly installments at the rate You selected
b) $Trial Membership
If You selected a trial membership, You will be billed $immediately upon enrollment of the trialYour 5-day, $trial will expire in daysUpon the expiration of the 5-day trial period, You will be automatically enrolled in a monthly membership and billed $immediately and $every month thereafter, unless you cancelYou may cancel at any time including during the trial periodSee Section 1(d) below
c) Nonstandard Membership Plans
Instant Checkmate sometimes offers promotional membership offersIf You enroll in a nonstandard membership, Instant Checkmate expressly reserves the right to bill You, at the rate and frequency disclosed at the time of You enroll
d) Cancellation Policy
You may cancel your membership, including any trial or nonstandard membership at any time by calling our customer support line at ###-###-#### between 5am - 10pm Pacific Standard Time (days a week) to speak with one of our Customer Service RepresentativesAny cancellation request will cancel Your upcoming bill
e) Refund Policy
Our number one goal at Instant Checkmate is customer satisfactionIf you are ever not satisfied with our services, feel free to call one of our excellent customer support staff at ###-###-#### between the hours of 5am and 10pm PST (days a week), or between 6am and 2pm PST on holidays, and we will work to resolve your issueRefunds are handled on a case by case basis with the ultimate goal of complete customer satisfaction
We apologize that Ms*** was not satisfied with our servicesWe are aware that Ms*** received a refund of $via chargebackAs a gesture of goodwill, we have issued a refund for the remaining $This refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurred
Since the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####
Sincerely,
Customer Support
Instant Checkmate

Dear *** *** ***, This email is in response to the consumer complaint from MsMegan Gleason; reference #***.We are sorry to hear that *** *** had a bad experience with Instant CheckmateUnfortunately, the day *** *** tried to use our services, we were experiencing some
technical difficultiesWe apologize that she was unable to get her situation resolved when she called our member care team*** ***’s account has been canceled and will not incur any future chargesShe has been honored a refund of $28.81, which is the total amount that *** *** had paid to Instant CheckmatePlease allow 3-business days for this refund to process.Since the concerns mentioned in the initial complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-Sincerely,Customer SupportInstant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Mr*** ***; reference #***We request that Mr*** please read this response in its entirety, as we have included important refund information at the bottomInstant Checkmate.com compiles reports
from millions of public records including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as the "public record." We do apologize for any confusion Mr*** may have experienced regarding our servicesSome customers are under the impression that when you purchase a membership with our company you are paying for records; unfortunately, this is not the caseThe service that is provided is actually the compiling of all the public records data and the sorting of the data into an easy to read formatWhen a customer pays for a public records search, we do guarantee that we will search every database available to us, however, we cannot guarantee which records will or will not show up in the final report since we are not in control of the records themselvesWe simply display records as they are provided to us.In addition, premium databases are also more expensive for us to access, so in an effort to keep our monthly membership costs down, we must charge a small, one-time access fee to compile premium reports for our customers.A premium upgrade is not required to view basic informationHowever, if the customer chooses to upgrade, their premium report may include:Civil Judgments Old Phone Numbers ForeclosuresCorporate Affiliations Email Addresses Issued SSNWater Crafts OwnedUCC FilingsPhone NumbersProperties OwnedVoter RegistrationFlorida Accidents Professional LicensesHunting/Fishing PermitsWeapons Permits Aircraft OwnedSexual OffensesNeighborsBusiness Associates And Much MoreIn order to complete the Premium Upgrade process, all users must agree to the $charge by clicking the button on the bottom of the page which says, “Continue, yes I want the premium report.”The text directly to the right of this “Continue” button clearly and conspicuously reads:A one-time charge of $will be applied to the credit card on fileYou will have access to the available premium data on the PERSON searched as soon as you click the “Continue” buttonYou will be able to view this data as long as you are an active member.We get our information from local county courthouses and census bureausThis information is then uploaded to the database that we pull fromThere is a possibility that some information may not show on a given individual because some state and local laws restrict us from accessing certain records which may not be considered “public” in that jurisdictionThere also exists the possibility of positives, and more than one individual with the same name and basic information may match up with many other recordsFor these reasons, search results are filtered by "most likely," "likely," and "somewhat likely." The following disclaimer is also posted on every page of our website:DISCLAIMER: It is PROHIBITED by law to use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, USC et seq Instant Checkmate does not provide consumer reports and is not a consumer reporting agencyThe information available on our website may not be 100% accurate, complete, or up to date, so do not use this information as a substitute for your own due diligence, especially if you have concerns about a person’s criminal historyInstant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire For more information, please review Instant Checkmate Terms of UseDisclaimer of Warranties.a) Instant Checkmate DOES NOT GUARANTEE THE ACCURACY OF INFORMATION FOUND ON THE SITE OR THROUGH THE SERVICESUSE OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS AT YOUR SOLE RISKTHE SITE, THE SERVICES AND ALL CONTENTS OF EACH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.b) Instant Checkmate DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR SERVICES WILL OPERATE ERROR FREE, OR IN AN UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR SERVICES WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE COMPATIBLE WITH ANY PARTICULAR PLATFORMInstant Checkmate IS NOT OBLIGATED TO PROVIDE ANY UPDATES TO THE SITE OR SERVICES.c) Instant Checkmate DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE MATERIALS ON THIS SITE OR SERVICES IN TERMS OF THEIR TIMELINESS, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISEWHILE Instant Checkmate MAKES REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ON THE SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT Instant CheckmateInstant Checkmate UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY OF SUCH INFORMATION.d) Instant Checkmate DOES NOT REPRESENT THAT THE SITE, THE SERVICES OR ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.e) Instant Checkmate EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, OR THE ACCURACY, TIMELINESS, COMPLETENESS, OR ADEQUACY OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.We apologize that Mr*** was not satisfied with our servicesAs a gesture of goodwill, he has been issued a refund in the amount of $24.85, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

pre-wrap;">Dear Ms*** ***
This email is in response to the consumer complaint from Ms*** ***; reference #***
We have received the complaint via the Revdex.com regarding an issue with an Instant Checkmate account created under Ms***’s information
We would first like to apologize for any inconveniences Ms*** has experienced with Instant Checkmate Unfortunately, given the information provided by Ms***, we have been unable to locate this account with InstantCheckmate.com In order to further investigate, and ultimately resolve this matter, we will need additional information regarding the accountUntil we are able to locate the account, we will be unable to provide assistanceIn order for us to locate the account, we will need the following information:
The first and last numbers of the card used when signing up for the accountThe transaction date and amount would help to expedite this process
Instant Checkmate apologizes for any confusion that Ms*** may have been encountered regarding our policies and billing planIf you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####
Sincerely,
Customer Support
Instant Checkmate

Dear Ms*** ***, This email is in response to the consumer complaint from Ms*** ***; reference #***.We apologize to Ms*** for her frustrating experience with Instant CheckmateOur records show that Ms***’s membership was canceled on March 6, and was
issued a refund for $An automatic cancellation email is sent when a subscription is canceledHowever, Ms*** may use this response as proof of cancellationWe also apologize for any confusion regarding a previous cancellation requestAs a courtesy, we have issued Ms*** a full refund in the amount of $276.31, which is the total amount Ms*** paid to Instant CheckmateThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

Dear Ms*** *** This email is in response to the consumer complaint from Mr*** ***; reference #***We request that Mr*** please read this response in its entirety, as we have included important refund information at the bottomInstant Checkmate.com compiles
reports from millions of public records including information provided by state and local governmentsAll of the information contained in our reports is part of what is referred to as the "public record." We do apologize for any confusion Mr*** may have experienced regarding our servicesSome customers are under the impression that when you purchase a membership with our company you are paying for records; unfortunately, this is not the caseThe service that is provided is actually the compiling of all the public records data and the sorting of the data into an easy to read formatWhen a customer pays for a public records search, we do guarantee that we will search every database available to us, however, we cannot guarantee which records will or will not show up in the final report since we are not in control of the records themselvesWe simply display records as they are provided to us.In addition, premium databases are also more expensive for us to access, so in an effort to keep our monthly membership costs down, we must charge a small, one-time access fee to compile premium reports for our customers.A premium upgrade is not required to view basic informationHowever, if the customer chooses to upgrade, their premium report may include:Civil Judgments Old Phone Numbers ForeclosuresCorporate Affiliations Email Addresses Issued SSNWater Crafts OwnedUCC FilingsPhone NumbersProperties OwnedVoter RegistrationFlorida Accidents Professional LicensesHunting/Fishing PermitsWeapons Permits Aircraft OwnedSexual OffensesNeighborsBusiness Associates And Much MoreIn order to complete the Premium Upgrade process, all users must agree to the $charge by clicking the button on the bottom of the page which says, “Continue, yes I want the premium report.”The text directly to the right of this “Continue” button clearly and conspicuously reads:A one-time charge of $will be applied to the credit card on fileYou will have access to the available premium data on the PERSON searched as soon as you click the “Continue” buttonYou will be able to view this data as long as you are an active member.We get our information from local county courthouses and census bureausThis information is then uploaded to the database that we pull fromThere is a possibility that some information may not show on a given individual because some state and local laws restrict us from accessing certain records which may not be considered “public” in that jurisdictionThere also exists the possibility of positives, and more than one individual with the same name and basic information may match up with many other recordsFor these reasons, search results are filtered by "most likely," "likely," and "somewhat likely." The following disclaimer is also posted on every page of our website:DISCLAIMER: It is PROHIBITED by law to use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, USC et seq Instant Checkmate does not provide consumer reports and is not a consumer reporting agencyThe information available on our website may not be 100% accurate, complete, or up to date, so do not use this information as a substitute for your own due diligence, especially if you have concerns about a person’s criminal historyInstant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire For more information, please review Instant Checkmate Terms of UseDisclaimer of Warranties.a) Instant Checkmate DOES NOT GUARANTEE THE ACCURACY OF INFORMATION FOUND ON THE SITE OR THROUGH THE SERVICESUSE OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS AT YOUR SOLE RISKTHE SITE, THE SERVICES AND ALL CONTENTS OF EACH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.b) Instant Checkmate DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR SERVICES WILL OPERATE ERROR FREE, OR IN AN UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR SERVICES WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE COMPATIBLE WITH ANY PARTICULAR PLATFORMInstant Checkmate IS NOT OBLIGATED TO PROVIDE ANY UPDATES TO THE SITE OR SERVICES.c) Instant Checkmate DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE MATERIALS ON THIS SITE OR SERVICES IN TERMS OF THEIR TIMELINESS, CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISEWHILE Instant Checkmate MAKES REASONABLE EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ON THE SITE, YOU SHOULD NOT ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE SITE CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT Instant CheckmateInstant Checkmate UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY OF SUCH INFORMATION.d) Instant Checkmate DOES NOT REPRESENT THAT THE SITE, THE SERVICES OR ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.e) Instant Checkmate EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, OR THE ACCURACY, TIMELINESS, COMPLETENESS, OR ADEQUACY OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE USING THE SITE OR THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.We apologize that Mr*** was not satisfied with our servicesAs a gesture of goodwill, he has been issued a refundThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####.Sincerely,Customer SupportInstant Checkmate

Dear ***
*** ***
This email is in response to the consumer complaint from Mrs*** ***; reference #***We sincerely apologize to Mrs*** for her frustrating experience with Instant CheckmateWe hate to hear we were not able to resolve her issue when she called our customer support teamPer her request, we have refunded her account in full and no further charges will be incurredPlease allow to business days for the refund to post to her accountIf she has any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-
Sincerely,
Customer Support
Instant Checkmate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** * ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I checked my account and Instant Checkmate did not refund me the $I asked forThey even took back the $they originally credited back to me in addition to another $so now, they owe me a total of $66.82. Note: Check the dates 12/and 12/You will see all the charges on my account from Instant Checkmate
Regards,
*** ***

February 5,
sans-serif;">
RevDex.com
Viewridge AveSuite
San Diego CA
Re: Revdex.com Complaint Case # ***
Dear Ms***,
This email is in response to the
consumer complaint from Ms*** ***; dated February 3, 2014, reference
number ***
Our records show on February
3, 2014, Ms*** chose the option to purchase a
Premium UpgradeIn order to complete the process, Ms*** had to agree to the $charge by
selecting “Continue, yes I want the premium report” button at the bottom of the
pageThe option to cancel and avoid purchasing the Premium Upgrade is also
available on the opposite side of the continue button
The
information of the Premium Reports May include:
Civil Judgments
Old Phone Numbers
Foreclosures
Corporate Affiliations
Email Addresses
Issued SSN
Water Crafts Owned
UCC Filings
Phone Numbers
Properties Owned
Voter Registration
Florida Accidents
Professional Licenses
Hunting/Fishing Permits
Weapons Permits
Aircraft Owned
Sexual Offenses
Neighbors
Business Associates
And Much More!
A One time Charge of
$will be applied to the credit card on fileYou will have access to the
available premium data on the PERSON searched as soon as you click the
“Continue” buttonYou will be able to view this data as long as you are an
active member
Instantcheckmate.com
compiles reports from millions of public records including information provided
by state and local governmentsAll of the information contained in our reports
is part of what is referred to as the "public record."
Disclaimer of
Warranties
A)
Instant Checkmate DOES NOT GUARANTEE THE ACCURACY OF INFORMATION FOUND ON THE
SITE OR THROUGH THE SERVICESUSE OF THE SITE, THE SERVICES AND ANY DATA
ACCESSED WHILE USING THE SITE OR THE SERVICES IS AT YOUR SOLE RISKTHE SITE,
THE SERVICES AND ALL CONTENTS OF EACH ARE PROVIDED ON AN "AS IS" AND
"AS AVAILABLE" BASIS
B)
Instant Checkmate DOES NOT WARRANT THAT THE SITE OR SERVICES WILL MEET ANY
REQUIREMENTS OR NEEDS YOU MAY HAVE, OR THAT THE SITE OR SERVICES WILL
OPERATE ERROR FREE, OR IN AN
UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN THE SITE OR SERVICES
WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE COMPATIBLE WITH ANY PARTICULAR
PLATFORMInstant Checkmate IS NOT OBLIGATED TO PROVIDE ANY UPDATES TO THE SITE
OR SERVICES
C)
Instant Checkmate DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE
MATERIALS ON THIS SITE OR SERVICES IN TERMS OF THEIR TIMELINESS, CORRECTNESS,
ACCURACY, RELIABILITY, OR OTHERWISEWHILE Instant Checkmate MAKES REASONABLE
EFFORTS TO PROVIDE ACCURATE AND TIMELY INFORMATION ON THE SITE, YOU SHOULD NOT
ASSUME THAT THE INFORMATION PROVIDED IS ALWAYS UP TO DATE OR THAT THE SITE
CONTAINS ALL THE RELEVANT INFORMATION AVAILABLE ABOUT Instant Checkmate
Instant Checkmate UNDERTAKES NO OBLIGATION TO VERIFY OR MAINTAIN THE CURRENCY
OF SUCH INFORMATION
D)
Instant Checkmate DOES NOT REPRESENT THAT THE SITE, THE SERVICES OR ANY DATA
ACCESSED WHILE USING THE SITE OR THE SERVICES IS APPROPRIATE OR AVAILABLE FOR
USE OUTSIDE THE UNITED STATES
E)
Instant Checkmate EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, RELATING TO THE SITE, THE SERVICES AND ANY DATA ACCESSED
WHILE USING THE SITE OR THE SERVICES, OR THE ACCURACY, TIMELINESS,
COMPLETENESS, OR ADEQUACY OF THE SITE, THE SERVICES AND ANY DATA ACCESSED WHILE
USING THE SITE OR THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF TITLE,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT
We are sorry to hear that Ms***
was not satisfied with our servicesMs***’s
account has been cancelled and he will not incur any future chargesShe
has been refunded $Please allow 3-business days for this refund to
process
Instant Checkmate apologizes for any confusion Ms*** encountered regarding our policies. Since the concerns mentioned in her complaint
have been addressed, we therefore consider this matter closed. If you have any questions regarding the
foregoing, please do not hesitate to contact Customer Support at
###-###-####
Sincerely,
Customer Support
Instant Checkmate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I just want people to know that I gave my credit card to this company online thinking that I was paying for a one time service and instead they have been charging me every month for year I don't think that they were straight forward to the fact that they would be doing this and that you had to go and actually quit the serviceTo me this was sneaky

Dear Ms*** ***,
This email is in response to the consumer complaint from Mr*** ***; reference #***
InstantCheckmate.com is a people search engine, which compiles reports from millions of public records including information provided by state and local governmentsAll
of the information contained in our reports is part of what is referred to as the "public record."
Instant Checkmate is NOT a Consumer Reporting Agency, and using our site as such is a violation of the Fair Credit Reporting Act (FCRA)Instant Checkmate’s Terms of Use, like the Billing Details and Frequently Asked Questions also prominently displayed on the website, fully and conspicuously explain the FCRA
Our records show that Mr*** signed up for Instant Checkmate by entering his personal information and credit card informationIn order to complete the enrollment process, Mr*** had to check a box to agree to Instant Checkmate’s Terms and Conditions
Specifically, the Terms of Use describe:
3) Fair Credit Reporting Act (FCRA) Notice
Instant Checkmate IS NOT A CREDIT REPORTING AGENCY ("CRA") FOR PURPOSES OF THE FAIR CREDIT REPORTING ACT ("FCRA")AS SUCH, THE ADDITIONAL PROTECTIONS AFFORDED TO CONSUMERS, AND OBLIGATIONS PLACED UPON CREDIT REPORTING AGENCIES, ARE NOT CONTEMPLATED BY, NOR CONTAINED WITHIN, THESE TERMS OF USE
You may not use any information obtained from Instant Checkmate in connection with determining a prospective candidate's suitability for:
Health insurance or any other insurance
Credit and/or loans
Employment
Education, scholarships or fellowships
Housing or other accommodations
Benefits, privileges or services provided by any business establishment
The information provided by Instant Checkmate has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRAAccording to applicable law, you are not permitted to use any of this information as a factor in: (a) establishing an individual's eligibility for personal credit, loans, insurance or assessing risks associated with existing consumer credit obligations; (b) evaluating an individual for employment, promotion, reassignment or retention (including employment of household workers such as babysitters, cleaning personnel, nannies, contractors, and other individuals); (c) evaluating an individual for educational opportunities, scholarships or fellowships; or (d) any other personal business transaction with another individual (including, but not limited to, leasing, renting or sale of a house, apartment or other dwelling)
In addition to the Terms of Use, the following disclaimer is displayed clearly and conspicuously on every page of our website:
DISCLAIMER: It is PROHIBITED by law to use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or for any other purpose subject to the Fair Credit Reporting Act, USC et seq Instant Checkmate does not provide consumer reports and is not a consumer reporting agencyThe information available on our website may not be 100% accurate, complete, or up to date, so do not use this information as a substitute for your own due diligence, especially if you have concerns about a person’s criminal historyInstant Checkmate does not make any representation or warranty about the accuracy of the information available through our website or about the character or integrity of the person about whom you inquire For more information, please review Instant Checkmate Terms of Use
Despite the previously mentioned stipulations, we understand that Mr*** was not satisfiedWe have received authorization to grant a full refund of $Mr***’s account has been cancelled and the customer will incur no further charges
Since the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at ###-###-####
Sincerely,
Customer Support
Instant Checkmate

Dear Ms*** ***, This email is in response to the consumer complaint from Mr*** ***; reference #***We apologize to Mr*** for any confusion regarding the cancellation processThe email address that Mr*** contacted is from an automatic email that is sent for receipt
confirmationsWe provide our Customer Support contact information within the email as well as on multiple pages of our site to make it as easy as possible for our customers to reach out to usAs a gesture of goodwill, Mr*** has been issued a refund in the amount of $168.67, as per the request in the original complaintThis refund has been credited back to the card that was used to enroll in our services, and no further charges will be incurredSince the concerns mentioned in the original complaint have been addressed, we therefore consider this matter closed If you have any questions regarding the foregoing, please do not hesitate to contact Customer Support at 1-800-222-8985.Sincerely,Customer SupportInstant Checkmate