Instant Elixir

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it.Hi ***,I am delighted to report that today my refund from Instant Elixir appeared in my credit card account.Thank you so much for your assistanceI am older and wiser! [redacted]

Our records indicate that you have been refunded on this date(04/09/) Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Instant Elixir

Our records indicate that you have been refunded on this date (04/23/2018) and you have been refunded the amount of your purchase order Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Instant Elixir

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I accept it Thank you!!

Our records indicate that you have been refunded on this date (04/18/2018) (04/20/2018) and you have been refunded the amount of your purchase order Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Instant Elixir

Our records indicate that you have been refunded on this date (03/30/2018) and you have been refunded the amount of your purchase order Please feel free to contact our service rep at this number ( [redacted] ) if you have any questions Instant Elixir

I am rejecting this response because: there were 4 charges to my account in March. They acknowledged that I was not aware of a trial period & that I didn't agree to a subscription. They offered a full refund but only applied it to the last 2 charges. I still think that I should be refunded the additional charges from March 12th.

I am rejecting this response because:
From: *** ***Date: Friday, April 20, at 9:AMTo: Subject: Re: You have a New Message from Revdex.com Serving North Central North Carolina/Greensboro, Complaint #*** Good morning, ***, I haven't heard back from you regarding the email I sent early this weekI am wondering about the status of my complaintMy credit card was never refunded as we expected. Thank you,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept it. Refund has been received as promisedThank you very much to both the business and Revdex.com

I am rejecting this response because: Balance due is $71.13SCAM charges on my visa, dated 3/19/are: $4.95, $4.90, $2.49Scam charge on my visa, dated 4/2/is: $89.98, the day I called to complain and cancel. I was given a partial credit of ($-31.49) on 4/2/2018 when I mentioned I would need to notify the Revdex.com

We apologize for your troublesWe guarantee that our company does not have hidden tactics , We simply offer a free day offer with only shipping and handling cost duesOnce the days are over we advise you to call
and cancel ,and if not called to cancel , we then charge you for the full retail price of our product.Our company only wishes to provide a quality product in a convenient home delivery serviceThe terms and conditions provided throughout the checkout process do state all information regarding our subscription offerOnce again we apologize for any confusionAt this time you have completely been removed from our program and all information of yours has been removedWe also have fully refunded your charges and do hope you take the pleasure in trying our amazing products and seeing the original results you were looking forWe will be reaching out to you shortly to ensure satisfaction. Instant Elixir Support

Our records indicate that you have been refunded on this date (04/23/2018)(04/24/2018) and you have been refunded the amount of your purchase order. Please feel free to contact our service rep at this number (***) if you have any questions. Instant Elixir

Our records indicate that you have been refunded on this date (04/24/2018) and you have been refunded the amount of your purchase order. Please feel free to contact our service rep at this number (***) if you have any questions. Instant Elixir

Our records indicate that you have been refunded on this date (04/17/2018)(04/20/2018) and you have been refunded the amount of your purchase order. Please feel free to contact our service rep at this number (***) if you have any questions. Instant Elixir

Our records indicate that you have been refunded on this date (04/17/2018)(04/18/2018)(04/19/2018 ) and you have been refunded the amount of your purchase order. Please feel free to contact our service rep at this number (***) if you have any questions. Instant Elixir

We apologize for your troublesDuring the checkout process of your order , there were terms and conditions you had to agree to before confirming your orderThese conditions state that you will have days to try out
our product and call in and cancel if you wish to do so, with no additional chargesIf you do not call within your day offer, then you will be charged for the full retail price of our products; Thus why you were charged the $and the $Again we apologize for any misunderstanding you had, and at this time we have fully refunded those chargesWe will be reaching out to you shortly to ensure satisfactionWe do hope you take the pleasure in trying out our product and seeing the amazing results you were originally looking for

I am rejecting this response because:
The company failed to refund my account or call me to discussI followed up with the company who told me they would only refund me if I withdrew my complaintI would gladly accept their response if they were to follow through with what they stated they would do in their responseInstead, they have put the responsibility on me to contact them and seek out the refund they stated they had already granted (when they did not)

Our records indicate that you have been refunded on this date(4/09/2018). Please feel free to contact our service rep at this number (***) if you have any questions. Instant Elixir

We have tried to reach out to you multiple times regarding your case by phone and we have left you voicemailsWe have refunded you but our policy states that we can only refund your most recent transactions in our cycle. Please feel free to contact our service rep at this number (***) if you have any questions. Instant Elixir

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I accept itI am assuming they will refund me the entire $ not just 1/of what they offered to me over the phone...So I will be happy and satisfied if I get all of my money back...I can return the product as well, not a problemBut I still feel I was tricked and their business practices are very questionable Thank you so much for helping me resolve this situation.*** ***