Integrated Recovery Services Inc.

I have been being harassed by this company and threatened to be taken to court over$ 300.00 that I have now paid and then some. They told me that I owe $600.00 and agreed to settle with me for $500.00. I understand fees but $300.00 in fees. I spoke to one guy he called me a loser who does not pay my...

bills and hung up on me. I called back he hung up on me three times. He told me I better have the money or else. They can't talk to you that way. They are rude and unprofessional.I would like for them not to call my work any longer or my cell phone. I would like for collection to stop because my bill is paid in full.

Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms. [redacted]’s account. Our company does not permit employees to belittle or threaten consumers. These types of practices are reprehensible...

and not tolerated by our company. Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. The employee in the complaint is no longer employed with our company. Due to the seriousness of the complaint the account will be closed as cease and desist and returned to the client. We apologize for any bad dealings you may have had with our company and want to ensure Ms.Francis we have zero tolerance for these types of behaviors. Compliance Team

Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection on the account. Our company does not have either person listed in the complaint as an employee. Our records indicate the consumer spoke with a different representative who was...

helping the consumer resolve the debt. Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. The account has been been closed as cease and desist but not yet returned to the client. This will allow the consumer to decide weather she still wishes to resolve this with our company or prefer it be returned to the client. Please advise.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Regards, [redacted]

Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms. [redacted] account. Our company does not permit employees to threaten consumers. These types of practices are reprehensible and not...

tolerated by our company. Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. Due to the seriousness of the complaint the account will be closed as cease and desist and returned to the client. We apologize for any bad dealings you may have had with our company and want to ensure Ms. [redacted] we have zero tolerance for these types of threats. Compliance Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Complaint: [redacted]Upon review of this complaint, our company has closed and returned the account to client andrequested they provide her with validation of debt.Compliance Team

Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms.[redacted]'s  account.  Our company does not permit employees to threaten or harass consumers.  These types of practices are reprehensible and not tolerated. We...

train our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt.  The account has been closed as cease and desist and returned to the client.  We sincerely apologize for any bad dealings you may have had with our company and want to ensure Ms. [redacted]'s that we have zero tolerance for this type of behavior.

Complaint: [redacted]Miss [redacted]Upon review of this complaint, our company has removed Ms. [redacted] contact information andshe will not receive any further calls from our company.Compliance Team

As a company we strive to maintain professionalism when dealing with consumers.  We do not permit employees to threaten consumers, or the furnished references. These types of practices are reprehensible and not tolerated.  We will do a through investigation and reprimand if...

necessary.  We train our employees to ensure that they are compliant with the laws that pertain to the collection of consumer debt.  The account has been closed in our office as cease and desist and will be returned back to the client for further collection. No further calls will be made from our office.

Complaint:[redacted],Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mrs. [redacted] account.  Our company does not permit employees to threaten or harass consumers.  These types of practices are reprehensible...

and not tolerated. We train our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. The account has been closed as cease and desist and returned to the client.  We sincerely apologize for any bad dealings you may have had with our company and want to ensure Mrs. Brisbane that we have zero tolerance for this type of behavior. Best regards Compliance Team Integrated Recovery Services

Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms. [redacted]’s account. Our company does not permit employees to threaten consumers. These types of practices are reprehensible and not...

tolerated by our company. Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. The employee mentioned is no longer employed with our company. The account has been closed as cease and desist and returned to the client. We apologize for any bad dealings you may have had with our company and want to ensure Ms. [redacted] we have zero tolerance for these types of threats. Compliance Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards,[redacted]

Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms. [redacted]’s account. Our company does not permit employees to belittle consumers. These types of practices are reprehensible and not tolerated by our company. Our company...

trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. The employee in the complaint is no longer employed with our company. Due to the seriousness of the complaint the account will be closed as cease and desist and returned to the client. Ms. [redacted] will no longer receive any further communication from our office. We also apologize to Ms. [redacted] and want to ensure her that we have zero tolerance for this type of behavior by our employees. Compliance Team

We have removed all numbers but the one listed above. No calls will be made to any other numbers.

Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr.[redacted] account. Our company did not receive the account from our client until 3/8/2017. It has not yet been activated as of today. The...

consumer may have received a dialer call however there is no documentation of contact. We believe the consumer had issues with the previous agency but didn’t have the company information until he received a prerecorded call for our office. The account has been closed as cease and desist and returned to the client. We apologize for any inconvenience and want to ensure Ms. [redacted] we have zero tolerance for these types of threats.   Compliance Team

Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms. [redacted]’s account. Our company does not permit employees to belittle or threaten consumers. These types of practices are reprehensible and...

not tolerated by our company. Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. The employee in the complaint is no longer employed with our company. Due to the seriousness of the complaint the account will be closed as cease and desist and returned to the client. I also have removed all of Ms. [redacted]’s contact information on the account to ensure she doesn’t get any further calls from another company. I can also reassure Ms. [redacted] that no inquiry’s will be placed or made on her credit as she is not the consumer in question and we do not inquire or report to the credit reporting agencies. Compliance Team

Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr. [redacted]’s account. Our company does not permit employees to threaten consumers. These types of practices are reprehensible and not...

tolerated by our company. Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt. The account has been closed as deceased and returned to the client. We apologize for any bad dealings you may have had with our company and want to ensure Ms. [redacted] we have zero tolerance for these types of threats. And any type of these threats are thoroughly investigated and reprimanded if necessary. We also offer our deepest condolences in your time of loss. Compliance Team

Mrs. [redacted], as a company we try to be as professional as possible, we are compliant with the FDCPA and all other laws that pertain to the collection of consumer dept.  You request to pay the original lender, however they no longer own your debt. Upon review of your account it...

appears the original loan was taken out 8/12/2016 and because of failure to pay [redacted] has sold your debt to a broker for collections, they now own the debt. We will close the account in our office as cease and desist and return it back to the client for collections.  No further contact will be make from our office.