Dear [redacted] , We thank you for notifying us about the customer’s concernWe have checked with the Finance Team about the auto renewal charge of $which was voided after the customer called us for the cancellation of the sameWe would like to request *** [redacted] to check the card statement for the charge which would be removed nowIf the charge is still reflecting in the card statement we request the customer to share the card statement and we would forward it to the Finance Team We look forward for your reply so that we may resolve this at the earliest Regards Customer Services iYogi
Dear Revdex.com,Thanks for the notificationWith regards to this we have gone ahead and spoken with the customerWe will be refunding the amount we have received from the customerThe customer has been detailed about the refund process.ThanksRegards***, iYogi
Dear Revdex.com, As stated the refund formalities have already been inititiatedThe money should get credited into the customer's account in the next few business days Thanks Regards iYogi
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Having been made aware that the number called is NOT that of their customer, Iyogi continues to call (three times early this morning starting at my time) Iyogi may legitimately be trying to reach another individual but they will not be successful by continually calling the wrong numberAgain, I request that this business stop calling me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Dear Revdex.com, Thank you for notifying us of this complaintWith regards to this case we would like to clear a few things hereFirstly the emails that we send to our customers are auto generated ones and they do not contain any malicious content which will cause harm to the computerThe emails are mostly regarding the working of Windows ( the OS) of the computerThe customer does not need to worry about his computer getting infectedwe have though made sure that he does not receive any emails from now on Secondly [redacted] is an active customer of iYogi and if he has any complaint regarding our services or needs any technical help , he can call us and discuss it with us by dialling Toll Free [redacted] ***We are sure we will come to a solution to all the problems ( Tech & non Tech) that he puts forwardWe are here to help and it would be a pleasure doing so with [redacted] Thanks Regards [redacted] ***
Dear Revdex.com,Thank you for the complaint notificationWith regards to this we had a word with [redacted] We have gone ahead and respected her decision of cancelling the contractA complete refund of the amount which was paid to us has been processedThe money shall get credited into her bank account in the next 5-business days.ThanksRegards [redacted] ***
Hello I used IYOGI which has its address at 291 broad way new York as tech support. but they use high pressure sales and sell unnecessary products. I think they put malware on my computer and they called everyday for a week saying my computer was down. Others to have filed complaints .
Dear [redacted] , We thank you for notifying us about the customer’s concernWe have checked with the Finance Team about the auto renewal charge of $which was voided after the customer called us for the cancellation of the sameWe would like to request *** [redacted] to check the card statement for the charge which would be removed nowIf the charge is still reflecting in the card statement we request the customer to share the card statement and we would forward it to the Finance Team We look forward for your reply so that we may resolve this at the earliest Regards Customer Services iYogi
Dear Revdex.com,Thanks for the notificationWith regards to this we have gone ahead and spoken with the customerWe will be refunding the amount we have received from the customerThe customer has been detailed about the refund process.ThanksRegards***, iYogi
Dear Revdex.com, As stated the refund formalities have already been inititiatedThe money should get credited into the customer's account in the next few business days Thanks Regards iYogi
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Having been made aware that the number called is NOT that of their customer, Iyogi continues to call (three times early this morning starting at my time) Iyogi may legitimately be trying to reach another individual but they will not be successful by continually calling the wrong numberAgain, I request that this business stop calling me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Iyogi called me to make good of a poor situation[redacted]
Dear Revdex.com, Thank you for notifying us of this complaintWith regards to this case we would like to clear a few things hereFirstly the emails that we send to our customers are auto generated ones and they do not contain any malicious content which will cause harm to the computerThe emails are mostly regarding the working of Windows ( the OS) of the computerThe customer does not need to worry about his computer getting infectedwe have though made sure that he does not receive any emails from now on Secondly [redacted] is an active customer of iYogi and if he has any complaint regarding our services or needs any technical help , he can call us and discuss it with us by dialling Toll Free [redacted] ***We are sure we will come to a solution to all the problems ( Tech & non Tech) that he puts forwardWe are here to help and it would be a pleasure doing so with [redacted] Thanks Regards [redacted] ***
Dear Revdex.com,Thank you for the complaint notificationWith regards to this we had a word with [redacted] We have gone ahead and respected her decision of cancelling the contractA complete refund of the amount which was paid to us has been processedThe money shall get credited into her bank account in the next 5-business days.ThanksRegards [redacted] ***
Hello I used IYOGI which has its address at 291 broad way new York as tech support. but they use high pressure sales and sell unnecessary products. I think they put malware on my computer and they called everyday for a week saying my computer was down. Others to have filed complaints .