JMJ Supply

I bought a wireless speakers from them it has been replaced times now and the last time it was upgraded now trying to get ahold of them to fix it again that it's not working againhave called about different phone numbers, left messages, no answer several emails and I bought this from 4home speakers.co in novas a present

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. As soon as I receive the mailing label the company said they would email to me, I will return the item at issue.Thank you for your helpI appreciate the effort to resolve my issue so promptly
Regards,
*** ***

From: *** Date: Wed, Jun 22, at 8:AMSubject: Complaint # ***To: [email protected] credit card company has reimbursed for the amount of this sale…I imagine they dealt with this company and found them less than trust worthy

I order a 4HomeSpeakers Infrared 4HS-1HS
Wireless TV Listening
System with Dialogue
Enhancer and Balance
Control
I placed this order on Dec it's now Dec and I have still not received my orderI call 4HomeSpeaker which is own by JMJ Supply, LLC they told me that they didn't have any information on the item since they didn't do the shipping it was handle by JMJSo next I contacted JMJ they told me to contact 4HomeSpeaker as they could tell when I get my orderTalk about the old shell game or one hand doesn't know what the other is doingAs a Senior I feel this company is setup to pray on Senior with hearing problemsDon't make the mistake I did and order from this company

Refund is ProcessedTransaction ID***Parent Transaction ID***Payer E-mailFirst Name***Last Name***StreetCityCountryGross Amount-108.78Fee AmountSettle AmountTax Amount0.00Payment StatusCompletedPayment TypeinstantPending ReasonNoneSeller ProtectionIneligiblePayment
DateMon Mar 11:18:

We have not heard any complaints from this customer nor have we any record of a return being received or an RMA being issuedPlease provide a tracking number to prove you sent back the item.We do not take advantage of the elderly but provide great service that over 16,people can attest to.This
can easily be found on our website.Feel free to call me anytime.Thanks,Mike H***JMJ Supply LLC4HomeSpeakers.com4AlarmClocks.com***@jmj-supply.com***

This money has definitely been put back on the *** card you used for the transactionIt only takes on average two business days from the date of refund which was Jan
2016.Please remove the complaintBelow is the Documentation of the refund, Thanks, Mike H*** JMJ Supply LLC ###-###-####Transaction ID***Parent Transaction ID***Payer E-mailFirst Name***Last Name***StreetCityCountryGross Amount-89.97Fee AmountSettle AmountTax Amount0.00Payment StatusCompletedPayment TypeinstantPending ReasonNoneSeller ProtectionIneligiblePayment DateSun Jan 11:37:

Sending out check for postage reimbursement today

[To assist us in bringing this matter to a close, you must give us a reason why
you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: They already have my street address It is *** *** ***, Jacksonville, IL
Regards,
*** ***

The owner of the company Mike personally called me and we worked this outHe has offered a full refund due to the shipping problem and is giving us the product free of charge do to all the problems with this order, I would like the complaint taken down completely everything has been resolved and I no longer have any issues with this companyI will contact my bank and have any and all charges that were filled or going to be filed dropped and dischargedI appreciate that the owner did call me to resolve this matter and that he take great pride in his company and his business practices.[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** Date: Sat, Feb 6, at 1:PMSubject: Re: Your complaint has been receivedTo: Revdex.com Thank you for taking the time to look into this businessI have received my alarm clock thanks to the Revdex.com. *** ***

**. [redacted] placed 2 orders with our company.
Please see attached
1. [redacted]...

on Tue Nov 19 21:19:34 EDT 2013 for [redacted] Wireless Speakers totaling $122.98.
2. [redacted] on yhst-[redacted] for [redacted]WRLS1-9L Wireless Speakers totaling $73.62
He kept order number 1 and called and canceled order number 2. 
By the time our shipping department received the cancellation, we already had shipped the package. We just now refunded his shipping costs, which we had to incur. 
He returned order number 2 and we refunded him the entire cost of the product of except shipping on April 3, 2014. We just now refunded his shipping costs, which we had to incur and has been refunded a total of $73.62.
We ask that this complaint be marked as resolved.
Thank you.
[redacted]
JMJ Supply LLC
###-###-####

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]  From: Mert R <[email protected]>Date: Wed, Mar 30, 2016 at 1:01 PMSubject: ID #[redacted]To: Attn; [redacted]Please be advised My credit card account has been credited with the long overdue refund described inmy complaint ID[redacted]. Thank you for your help.[redacted]

Revdex.com:
Upon my receipt of the $31.00 I have lost thus far,  I will accept the business's response to resolve this matter
Regards,
[redacted]

We were delayed by 7-10 days on shipping due to a massive 40" snow storm in the Washington DC Metro Northern Virginia Area.The order has been expedited and will arrive to the customer on Friday Feb 5.There is a Shipping link on our website that addresses weather related delays.

We do not "guarantee" a certain shipping date unless a customer orders using an "Express" option. Our Website States for Standard Shipping "Usually Ship the Next Business Day" and then this customer chose the standard shipping option "1-5" Business Days Shipping".This customer's order was on...

backorder and did ship late. We refunded the customer their shipping charges and now are offering the customer to keep the product free of charge. These allegations are outrageous and always do our best to fulfill all orders on time.We have fulfilled 150,000 orders without issue.This is why we have an A+ rating with the Revdex.com. Mike H[redacted]JMJ Supply LLCOwner[redacted].com[redacted].com

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed...

Administratively Resolved]
 Complaint: 11471342
I am rejecting this response because:From: Joe <[redacted]>Date: Wed, Jun 8, 2016 at 11:21 AMSubject: Case ID11471342To: [email protected] Mr Dennis I have tried to contact the company via their email address with no answer from the company. The phone numbers listed on all the info I have about the company and for repairs have been disconnected. I called one number listed on your Revdex.com site for the company and did get a recorded message and I left a message for someone to contact me. No response.  So the entire issue is how do I contact this company. My desire is to have someone call me direct ###-###-#### or email me directly at [redacted]  to resolve an issue with a defective product. Thanks[redacted]

Hello,We have emailed you a prepaid label to return the item and have already issued a full refund to your [redacted] Account.Please feel free to contact me if you need to discuss further. Thanks,Mike H[redacted]JMJ Supply...

LLC4HomeSpeakers.com4AlarmClocks.com[redacted]@jmj-supply.com###-###-####

Customer only paid us 131.48. In order for him to receive the refund amount requested, we would have to send a check. This would take approx 7 business days for him to receive it.