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JPS Furnace & Air Conditioning

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Reviews JPS Furnace & Air Conditioning

JPS Furnace & Air Conditioning Reviews (73)

JPS Home Heating and Air Conditioning installed two furnaces and a hot water tank in our home .James and his crew were very professional and everything was done on time. They did an excellent job and the warranty is very good. They also did a great job routing the exterior pipes required. Afterwards they followed up with a phone call to make sure everything was done to our satisfaction.
We highly recommend this company.

I would highly recommend JPS. I sought out multiple quotes, but the customer service and professionalism of JPS was far above average. The pricing was reasonable, they were very informative and were on time and very efficient. We are really happy with our furnaces and cannot be happier with the wifi thermostat. It's great controlling your heat from your phone! Thanks again for the awesome service, keep up the good work JPS!

James and team came in above and beyond in their installation of our A/C Unit. We had a more challenging set-up than most but they stuck with it from quote to completion. The installer spent ~10hrs setting everything up on a Friday. Very satisfied w/ the product and service thus far, and would recommend in a heart beat.

I recently had JPS install Central Air Conditioning in my home. It was a very positive experience right from the beginning. James was a pleasure to deal with and very informative. On the day of installation the staff were wonderful. Came in and got the job done in a timely fashion. They explained how to operate the system and left everything neat and tidy. A few days after installation the owner came and inspected the job. I would highly recommend this company to anyone.

James and his team were all the utmost of professionals. On time with quality workmanship and friendly to boot! An all round great experience in replacing my 1980 furnace :)

I used JPS to purchase and install a new home air conditioner. The service men were polite and considerate. They were on time and cleaned up everything before they left. They took the time to make sure that I understood how the unit worked and that I was completely satisfied. A very professional performance by all. I would not hesitate to use JPS again!

My furnace had a failure in late November during some bitter cold weather. I called three Calgary area companies that were recommended by word of mouth, and which had positive reviews online and with the At the end, I chose JPS as James (the owner) personally came to the house to discuss options for the furnace replacement and the product line. His ongoing customer service program was the best, and the furnace manufacturer's warranty also stood out. His crew was on time, pleasant and answered all my questions. The product has been performing great for the past 1.5 months, and the house has never been warmer.

JPS did an amazing job on installing my new furnace, I felt like I understood my choices when James was done, and his quote was very reasonable. His installation crew was polite and professional, did the job right and left the work area spotless. The office gives you great service, they really make the customer feel like number 1. I would highly recommend this company to anyone needing heating or air conditioning service.

We called JPS for an estimate to have an AC unit installed....we were scheduled immediately for an estimate appointment with the company owner, James...he showed up right on tome, answered all of our questions and we proceeded to book our install. It was super quick to schedule an appointment, and the guys arrived on time...15 min morning rush hour traffic...when does that ever happen?? The main installer had a trainee with him and they did an excellent job-inside shoes, no mess, they even made sure none of my animals escaped! My neighbor has already asked for their contact info...

We were extremely satisfied with JPS from start to finish. From the initial assessment all of the employees were universally polite and helpful. All questions were answered and installation went very smoothly and, to date we now have an AC unit that actually works! We will need to wait a few weeks till we need to use the furnace but no issues are anticipated. I also appreciated the e-mails from the owner, James [redacted], which gave prompt answers to questions we had posed. All in all a very positive experience.

Installing a new furnace - The technicians were punctual and worked through the day with no goofing off (We were impressed). They seem to know what they were doing and completed the installation within the stipulated timeframe. It was completed neatly and tidily.

An area for improvement - Research, Ask, and Learn to provide a better answer to:
1) why the exhaust pipe has to be installed through the side or back of the house and not through the existing chimney outlet - Answer from JPS technicians and supervisor was "it is government regulation". We asked the City Inspector and received an answer that made more sense to us than just a "government regulation".
2) how do we program to schedule the temperature for different times on the thermostat - Answer from JPS supervisor was that it can only be programmed via a smartphone/wifi. As for the thermostat, I googled online and found out that we could program it without the use of a smartphone/wifi.

Provide better answers and I would definitely bumped up the score from 4 to 5 stars.

JPS was a pleasure having them work for us...they showed up on time ,continually communicated with us , they finished on time and cleaned up afterwards.
They kept in touch throughout the year and returned for inspections and followed up in every my opinion, I would hire them again without hesitation

Following a flood at our home we needed a New Furnace and Water Heater. From start to finish James and the folks at JPS could not have been more helpful, professional and understanding. The installations were completed quickly and the guys made sure we understood how everything worked before they packed up. Follow up calls from James to ensure everything was working nicely and asking if we had any questions or concerns to call anytime just added to the overall experience. It is always great when you are able to find that trusted go to company within the trades and certainly JPS is a company I would happily recommend to others and will be using myself in the future.

I would definitely reccomend this company to my friends. They were very professional in all dealings.

Jps home heating, from start to finish was whar we were looking for when we needed our furnace replaced, great service, warranty, and quality was supperb.
I would recommend Jps home heating to anyone I know.
Val H

Out of the 15 furnace company that I inquired to replace our furnace and our hot water tank, only JPS Home Heating Company impress me because they show up with extremely professional, organizes, knowledgeable, respectful, honest, hardworking, reliable, detail oriented, friendly, very polite and mostly trustworthy. Thank you JPS for being there, in this time where I need comfort and trusty. Spending this big amount of cash is not so easy, but if you are dealing with a trustworthy like JPS, I feel secure and protected, and totally confident they do the job by the book in accordance with the condo board and with the city ordinance. JPS maintain the high degree of in terms of customer service, one on one training, excellent in dealing any issues, questions and focus what I need and what to do before everything are sign in. JPS take time explain and make sure every detail are documented and never leave any stone unturned from the start until after everything are install. At all level JPS was there to support me at any cost and time. JPS have this solid ground in terms of delivering what customer needs. This is the only time I experience the customer satisfaction, great service only with JPS. Mostly I would like to say from the bottom of my heart, THANK YOU SO MUCH TO JAMES, CHAD AND ALANA. WELL JOB DONE!

Excellent service on time and prompt courteous servicemen with attention to detail and clean up

I contacted several companies to obtain quote for installing an air conditioner unit in my new infill house. Given my furnace room is located by the walkway side, I was concerned about the size of the A/C unit and the noise level. Would the unit limit my access to the back and how the unit would impact my neighbors? James was the most professional and gave the best explanation of the job, he spent over an hour at my property to make sure he understood my concerns and provided a competitive quote.

James is always available to answer any questions I might have afterwards, I contracted him at least 5 times before I made my final decision.

On the installation date, there was some confusion on where the unit is being installed, however, the manager came to my property and made sure the job is completed to my satisfaction.

The A/C unit work perfectly, quiet and energy efficient.

I would definitely recommend JPS, as JPS provides great service and price, and definitely a trustworthy company!

From the first meeting with James, through the installation, to the post-installation follow-up, I felt completely informed about the process. The first meeting included a full rundown of the work that would be done, the final price of the installation, and the services going forward. The installers gave me an overview of the work to be done, and then did it all efficiently and professionally. After the install, I have received follow-up calls from the customer service group, and James as well.

I fully and completely recommend JPS Home Heating!


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