Keepsake Rosaries

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your AnsweUntil I receive the two necklaces which I assume from their message that they are not able to make them from the roses I sent, I can't consider this issue resolved! I can contact you when they arrive in the mail.r Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

I want this horrible experience over with so you'll get it on timeYou also will have to pay your balance prior to shipping but I will let you know when it's time for thatI don't understand how this is a nightmare when I just received your order in July & our wait list is a yearI am (wrongly) putting you ahead of many other customers

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution proposal is satisfactory ONLY if I actually receive the order in the mailThe business emailed me as well to confirm the address to send the order to however, when I replied I received an auto response that they are not receiving emails/orders etc so I was unable to confirm it Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved becauseThe message doesn't confirm if they still have my order or the roses that I sent in I don't even know if they're still in business just because their message says the orders take 11-months and they've been closed since August to fill the orders In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

I have told [redacted] on SEVERAL occasions that we received her order in July; even offering to show her a copy of her invoiceShe has posted horrible things about me onlineOn our order form & CONTACT US page that orders can take up to monthsShe is a VERY angry person & doesn't understand even after telling her that as soon as we receive an order the flowers go throughout a process that involves trade secretsShe continually posts nasty & negative things about meToday in an email she called me an [redacted] She also said I was not a [redacted] which I also find extremely offensiveMy case was dismissed Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

I spoke to the man that came from my house regarding this yesterdayIt will be out by early next week

I'm sorry it took extra timeThe entire order was mailed & tracking information was emailed to himI'm sorry but hope you love your keepsakes

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] When I placed my order I was given a time frame of 6-weeks, since then the website has been updated to say " orders placed in June would be 11-months out I have been waiting over months and no one from the buisness has retuned any if my calls or emails to say it would be longerI want a refund of my money ASAP!! Terrible buisness practices!! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

I am recovering from surgeryI am unable to move from bedPlease contact me in about weeks so I can get you the information you needMy sincerest apologies

MY case was dismissed I'm not a fraudYour flowers are in a mixture to create your beadsWe don't refund if we have already started working on your orderI'll make sure that you have your items by Christmas

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
I just wanted to clarify somethingIt's great that you are working on orders from August of but my order was from August of Other than that I look forward to finally seeing the merchandise
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I am finishing August jewelry nowI will put your order on top and get it to you asap.Sorry that you are upset.***

As stated on our website and order form our process takes about months

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have
determined that my complaint has NOT been resolved because:
The business has done nothing to either tell me when I will receive the items I ordered over a year ago or when I would receive a full refundIn addition to that, she asked that we contact her back in a few weeksI have left repeated messages over the last month with no reply from them ever so I have zero confidence they will answer in weeks time
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I did finally receive the bracelet, however it is not even big enough to fit on my wrist I am not a large person so I don't see how this is acceptable to wait over a year and end up with something unusable I tried emailing the company and the mailbox is full.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Never once spoke with anyone from this companyShe did not offer a copy of my invoice (I am assuming she means my order form) *** texted me saying they did not know what to do with my order. I sent her a copy of my order via email so SHE can see what I ordered. Her website had not been updated since (which she just updated on 7/**/14), in it said they had a month wait for the rosaries. I asked if there was still almost a years wait but she never answered me. As usual.
I have posted reviews online. After reading all other reviews saying the same thing, people ordered, never got a response and never got their product. I admit, I should have searched reviews BEFORE ordering. The police have many complaints also
My entire argument with this company was there was no correspondence. I begged *** for my flowers back. If they are backed up months, why would they even take more customers? I find it hard to believe where they are so backed up, that they would take my flowers "as soon as they receive an order". They must be working on ALL the other orders that they don't send out to people for 2-years. Read some of the reviews. This is why I am asking for my flowers back. It is unacceptable to have to wait that long. She was brought to court in for this same complaint
I admit, I did call her an *** but it got her attention and she emailed me back! I NEVER said she was not a ***!! Their website is all about *** so I asked her if this is how *** run their business
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not yet received the
merchandise that I purchased
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi, we would be happy to send you your itemsWe sent a request for payment and received no responseSorry I couldn't get to this earlierWe were closed for all of April & then just into town due to a family member passing

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
When I placed my order over months ago, the website said processing was less than months Then it went up to 11, then 12, and now Every email response I have gotten says my order is 'being looked into' or 'being worked on' One response from March *** read as follows:At Mar **, 2015, 1:45:PM, Keepsake ***'> wrote:** *** *** ** ** *** *** ** *** *** ** *** *** ** *** *** *** I waited until the end of March and asked again for an update After unanswered emails, I received the following:At Apr **, 2015, 2:45:PM, Keepsake ***'> wrote:** *** *** *** *** *** *** *** *** *** *** To this I responded as follows:At Apr **, 2015, 3:17:PM, *** ***'> wrote:The previous email stated that my order would be filled by the end of March and there was no mention of being closed for an entire monthI don't understand what kind of business you are running but I have been waiting almost year for a bracelet that other companies are saying they can complete in weeksI have read numerous horror stories about your company online and I am inclined to contact the Revdex.com at this point.Please give me a date when I will be receiving my order or send me a refund.After again getting no response, I filed my complaint with Revdex.com Shortly after, I received one final, extremely unprofessional email:From: *** *** To: *** *** Sent: Monday, April **, 10:PMSubject: Re: FW: Rosary order - 3rd Request** *** *** *** *** *** * ** *** *** *** ** *** *** *** ** ** *** *** *** *** *** ** *** *** * *** *** ** *** *** *** *** *** *** ** *** * *** *** *** *** ** *** *** *** *** *** * *** *** *** ** *** * *** *** ** *** ** *** *** *** ** *** ** *** * *** ** *** ** *** *** *** *** *** ** *** *** *** *** ** *** *** ** *** *** * *** *** *** *** *** *** *** *** *** *** *** It has now been days and I have not received the refund or the flower remains that were supposed to be used to make my keepsake bracelet. I will not consider my complaint resolved until I receive them both
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***