Keepsake Rosaries

I have told [redacted] on SEVERAL occasions that we received her order in July; even offering to show her a copy of her invoice. She has posted horrible things about me online. On our order form & CONTACT US page that orders can take up to 12 months. She is a VERY angry person & doesn't...

understand even after telling her that as soon as we receive an order the flowers go throughout a process that involves trade secrets. She continually posts nasty & negative things about me. Today in an email she called me an [redacted]. She also said I was not a [redacted] which I also find extremely offensive. My case was dismissed. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[redacted]. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I did finally receive the bracelet, however it is not even big enough to fit on my wrist.  I am not a large person so I don't see how this is acceptable to wait over a year and end up with something unusable.  I tried emailing the company and the mailbox is full. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We are running 11-12 months for processing. Her order is only a few months old. Her order will be completed & she will get an email notification when we are ready to ship.

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
When I placed my order I was given a time frame of 6-8 weeks, since then the website has been updated to say " orders placed in June would be 11-12 months out.  I have been waiting over 8 months and no one from the buisness has retuned any if my calls or emails to say it would be longer. I want a refund of my money ASAP!! Terrible buisness practices!! 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your AnsweUntil I receive the two necklaces which I assume from their message that they are not able to make them from the roses I sent, I can't consider this issue resolved!  I can contact you when they arrive in the mail.r Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

She recieved what she paid for

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I received the merchandise I ordered on June **, 2014 and am satisfied that Revdex.com helped me get what I ordered.  Thank you to Revdex.com.

I spoke to the man that came from my house regarding this yesterday. It will be out by early next week.

We have not have a 9 month processing time since 2007. We were closed to complete orders but we had a tragic death in the family and we were very far from home. I will make sure she gets her order by processing time which is on the website and order form stated we are processing up to 13 months. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID# [redacted], and have determined that my complaint has NOT been resolved because:

At the time I placed my order, the wait time displayed was 6 - 8 weeks.  I would like the rosary now.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I received my product today. November **, 2015!!   Thank you so much.
Sincerely,
[redacted]

As stated on our order form & CONTACT US page this can take up to a year. We have not forgotten about this order, we just need our allowed time. 
Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID# [redacted], and have determined that my complaint has NOT been resolved becauseThe message doesn't confirm if they still have my order or the roses that I sent in.  I don't even know if they're still in business just because their message says the orders take 11-13 months and they've been closed since August to fill the orders.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I will look into this immediately. Sorry for the inconvenience.

I want this horrible experience over with so you'll get it on time. You also will have to pay your balance prior to shipping but I will let you know when it's time for that. I don't understand how this is a nightmare when I just received your order in July & our wait list is a year. I am (wrongly) putting you ahead of many other customers.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have not yet received the merchandise that I...

purchased 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I'm sorry it took extra time. The entire order was mailed & tracking information was emailed to him. I'm sorry but hope you love your keepsakes.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution proposal is satisfactory ONLY if I actually receive the order in the mail. The business emailed me as well to confirm the address to send the order to however, when I replied I received an auto response that they are not receiving emails/orders etc so I was unable to confirm it. 
Sincerely,
[redacted]