LA Properties, LLC

We sincerely apologize for this issue as we have had widespread issues with our credit card processor and processing refundsThis has affected a large number of our customersWe have been working to resolve the issue, however, it seems that the only certain way for this to be resolved is for the cardholder to contact their bank and file a chargeback for the fundsWe are simply unable to provide a refund via the methodAgain we apologize for this inconvenience

"We sincerely apologize for this issue as we have had widespread issues with our credit card processor and processing refundsThis has affected a large number of our customersWe have been working to resolve the issue, however, it seems that the only certain way for this to be resolved is for the cardholder to contact their bank and file a chargeback for the fundsWe are simply unable to provide a refund via the methodAgain we apologize for this inconvenience."

We sincerely apologize for this issue as we have had widespread issues with our credit card processor and processing refundsThis has affected a large number of our customersWe have been working to resolve the issue, however, it seems that the only certain way for this to be resolved is for the cardholder to contact their bank and file a chargeback for the fundsWe are simply unable to provide a refund via the methodAgain we apologize for this inconvenience Customer Support CHARGED.fm "Need Tickets?Check CHARGED!"

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This is not an acceptable response froths company, an apology with no ownership or method to fix this issue is not a resolution The response says we are responsible for taking care of the issue in order to get a refund However, the company committed to providing a service (tickets) and did not do it and now try to exempt themselves from dealing with it If what they say is true, which is doubtful, they should be developing a new system or method for processing refunds We are not the only people affected by this "problem" they claim to have as you can see by many other complaints There is also no reference regarding the request to reimburse us for the higher ticket prices, with wore seats, we were forced to purchase due to this company not providing promised tickets We have already begun a process with our credit card company to vacate the charges, but that does not resolve the issue as far as I'm concerned.Also, this business did not respond at all to my concern about them not responding to messages that were left on multiple occasions In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: My bank has insured me credit for my purchase and will be disputed the charge with charged.fmCharged.fm has two billing cycles to respond to my banks dispute, per the dispute center from [redacted] bank I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# 10672535, and have determined that my complaint has NOT been resolved because: [Your Answer Here] As I stated in the complaint, I have already contacted my bank and because it is beyond the days from the purchase, there is nothing they can do It states I will get my money back if the concert is cancelled Please hold up your promise In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [My bank said" [redacted] said it is passed the days to do a Charge BackTherefore I feel Charge.FM is responsible for my refund as they are the company that took my $from my visa card In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business' response is unacceptable This is a payment that Charged.fm owes me for tickets that I sold through their serviceThere is no charge for me to issue a chargeback on This canned response is both offensive and an outright lie If the company does not have the funds to pay the sellers who sell through their service, they should not be in businessThis issue will not be resolved, until I paid on transaction [redacted] in full ($198.60) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This response form the company is completely unacceptable Based on prior complaints of similar nature, this is an ongoing problem with your companyWhat kind of business are you operating that you can not provide a timely refund to your customers for a product that they did not receive! And on top of that you expect the customer to jump through all kinds of hoops in order to get a refund via a charge back on their credit card that has to be done by the customers themselves---REALLY, ARE YOU KIDDING ME! This response from the company is ABSURD at bestYou certainly had no problem charging my credit card for the product that I never received and now you are asking me to contact my credit card company and ask for a charge back on a product that was purchased months ago with an expected ship date of not more than a month back No, this is not acceptableIf you can not refund my credit card then I expect a personal check that I can take to my bank for deposit In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Charged.fm has been resolved Have heard from my bank, and they will reimburse chargesCase can be closedThanks Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Charged.fm regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Am currently attempting to get reimbursed through my bank In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Same as beforeWould like my dollars for cancelled concert In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Charged.fm regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Charged.fm regarding complaint ID [redacted] They previously were offering the same standardized weak response to my complaint rather than responding to my request for a refund.Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I can tell you that I am sure they are saying exactly what I want to hear We have filed a dispute with the credit card company and am waiting a refundHowever, if they are waiting for Charged.fm to respond to them, they will be in for a long wait, just like we have I still cannot understand why after numerous efforts between phone calls and emails spanning the last several months that now they are willing to refund It was only because their backs are against the wall We tried contacting them for several months prior to me getting the Revdex.com involved and we got nowhere Please know that I believe this company thrives on scamming people, and there are many more like us I have read the reviews, and most are not kind There are several people in my shoes that are still waiting for a refund If the refund does indeed come, I will never do business with these folks again, and I will continue to rate them in a extremely negative fashion Its been a week since we filed the claim, so I will see what happens and get back to you if the refund does finally show up Btw...I do not believe about there processor being down for refunds It certainly works when they charged our cardI work with processors, and if they go down, they go down for all activities Just wanted to let you know that their excuse is bogus Again, will wait to see if we get a refund and will inform you if we do[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

"We sincerely apologize for this issue as we have had widespread issues with our credit card processor and processing refundsThis has affected a large number of our customersWe have been working to resolve the issue, however, it seems that the only certain way for this to be resolved is for the
cardholder to contact their bank and file a chargeback for the fundsWe are simply unable to provide a refund via the methodAgain we apologize for this inconvenience."

Revdex.com:At this time, I have not been contacted by Charged.fm regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It is not acceptable business practice to expect a customer who is owed a refund to initiate a charge back via their bank/card company. Even if Charged.FM has genuine issues with paying refunds via the purchaser's original credit/debit cardthey did not disclose this information until a Revdex.com complaint was lodgedHow about the numerous other customers who got nowhere with customer service and have not yet complained to the Revdex.com? The company's last information to me (months ago) was that they had referred the matter of my refund to their fraud department! Further attempts by me to obtain information went unansweredOn top of that, the company's web site displays a "Revdex.com Accredited Business" logo when that is not true according to the Revdex.com siteAll of this, plus the same canned response to numerous other Revdex.com complaints, points not only to poor customer service, but to a disturbing pattern of deceptionI was fortunate to have gained my bank's cooperation in initiating a charge back to my card for the amount of the refund owedAt this point I cannot say that the matter is resolved, as that charge back request is still in process
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
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