LadyBoss Reviews (%countItem)
LadyBoss Rating
Address: 10010 Indian School Rd NE, Albuquerque, New Mexico, United States, 87112-3175
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for LadyBoss
Add new contacts
I’m very excited to start this journey!!! Britney was very nice, straightforward, and gave me a “WE can do this” attitude. I don’t feel like it’s me against a world of stuff I know nothing about. I already feel like part of a family. Can’t wait to get started. I can’t wait to get my lean and burn pills!!!
Hey Kristen,
Thank you for taking the time to leave a review! It means so much to know that Britney has been there to support and guide you. She is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We are so excited for you to get your product. We can't wait to hear all about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
I’m very excited to start this journey!!! Britney was very nice, straightforward, and gave me a “WE can do this” attitude. I don’t feel like it’s me against a world of stuff I know nothing about. I already feel like part of a family. Can’t wait to get started. I can’t wait to get my lean and burn pills!!!
Hey Kristen,
Thank you for taking the time to leave a review! It means so much to know that Britney has been there to support and guide you. She is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We are so excited for you to get your product. We can't wait to hear all about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
At the time I ordered the product, the website said the product was in stock and would ship immediately. 6 weeks later, I am still awaiting my product. When I contacted them, they stated the following email:
Hey Customer,
Thanks for following up on your Lean order! Starting March 8th, we placed Lean on Pre-Sale status due to high demand, while only shipping out Lean to existing LadyBoss LABS Members. The Pre-Sale status was provided twice during checkout.
We cannot wait for you to get your LadyBoss LEAN! Seriously… we’ve been (not so) patiently crossing the days off the calendar too!
It absolutely breaks our hearts to have to make you wait any longer, but unfortunately LadyBoss LEAN will not be shipping until April 20th, 2020. We cannot apologize ENOUGH for this delay. Even during this time of uncertainty in the marketplace, we take full responsibility for this error and want you to know how much it pains us.
But don’t worry!
Your order of LEAN will ship by April 20th or as soon as humanly possible. Our team is working incredibly hard to have LEAN available as soon as possible. It is taking a few days longer than we anticipated to get LEAN from our manufacturing facility to our warehouse for shipping and we promise to make this right for you.
If you purchased LEAN Club, your renewal date will be set to process 30 days from the shipment of your order. You can absolutely customize your renewal date through the LadyBoss HUB or by reaching out to our wonderful Support Team.
Here's a screenshot of our ordering page where you acknowledged that LEAN is on Presale:
Screen Shot 2020-04-16 at 10.11.46 AM
Did you know that you can now login to the new LadyBoss HUB to handle almost all of your questions? Visit *** to claim your LadyBoss HUB account where you can track your order, edit your memberships, and access to your digital products.
Always here to support you in your journey,
Onika
LadyBoss Support Team
HUB: ***
Email: ***
Phone:
Be sure to add *** and *** to your email favorites to prevent our emails from going to your Spam/Junk folders.
ref:***
Their delay policy, as they stated, started on March 8th, but my order was charged to my bank on March 4th, 4 days before they acknowledge their "presale" began. Therefore, I did not click anything agreeing to a delay, as the website promised product was in stock. They made no attempt to tell me the product was backordered or having delays after charging my account for the product, until I contacted them first 6 weeks later. I feel they they dishonestly tell you their product is in stock when it is not. I also felt they were dishonest in telling me "I agreed" to their delay that was started 4 days after my order was placed. I still do not have any tracking information as of this date.
Hello,We want to thank the customer for bringing this to our attention.I enjoyed speaking with you today to make this right. Your feedback is valuable in helping us to improve as we continue to grow.We apologize as we understand the concern that this experience has caused. We take full responsibility and want to resolve this. After looking into the account, I see that the customer’s order was placed before we went on pre-sale. However, the customer did not receive the confirmation email with tracking back in March. So, when the package was marked delivered by *** on 3/11, the customer was not able to retrieve it as she was unaware of the estimated time of delivery.Unfortunately, the support representative that the customer spoke with initially was mistaken. The representative thought the order was placed when we were on the backorder. I have informed our team to make sure they check when an order was placed as anything before the 8th should have delivered on time. To make this right, I have processed a full refund of $100.89 for the 2 Bags of Lean, and we have sent a replacement order free of charge. Please allow 3-10 business days for the refund to reflect your account.Also, we will be looking into why the customer may have not received her email for tracking information. To ensure she receives the tracking information for her replacement order, I will reach out to her again as soon as it becomes available to us.We are so thankful for any opportunity we have to make it a better experience for our customers.Please let me know if there is anything else that I can do to support you.Thank you,DemiReputation SpecialistLadyBoss Women's Health & Weight Loss
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. I did receive a phone call from the company offering to make it right, and I feel they have done everything within their power to do so. The final phone call was polite and very kind. I have since found out that the post office delivered my package to the wrong address, and afterward was unable to get it back to redeliver to the correct one. My bad luck all the way around. But, in the end, I am satisfied with the promised resolutions.
Regards
Joel was very friendly and helpful, had lots of information on products and how to best use them to get the best benefit.
Hey Laura,
Thank you for leaving a review! We are so happy to know that you had a great experience with Joel. He is absolutely committed to providing the best information, products, and services possible to help women lose weight while loving themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools provided. Keep up that hard work, you are so worth it!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
I have just signed up for the 28 day challenge. I accidentally signed hit the button twice. The response to correct my error was instantaneous. That was amazing!!
So excited to start this challenge!!
Let's do this!!!!!
Hey Shari,
Thank you so much for taking the time to leave an amazing review! We are so excited to know that our team resolved this quickly for you. They are committed to providing the best information, products, and services possible. We are so thankful for your feedback and support. Keep up the amazing work. We can't wait to hear about all that you accomplish during the 28-day challenge!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Called the Customer Service number and within a few hours got a call back. Patrick was able to help me postpone my subscription to Lady Boss Lean Protein Powder. LOVE the protein powder, just not using it as much as I was when I was working out every day (pre-quarantine) so I have a small stock pile of three bags already at my house. Patrick was able to postpone my protein powder being delivered so I could use what I already have. Patrick was very personable and listened to my concerns and questions. This is the second time I have had to call with some sort of question and both times now it has been one of the best customer service experiences I have had. Lady Boss has always done a great job at taking care of their customers. Thanks Patrick!
Hey Tara,
Thank you so much for sharing your experience with us! We are so excited to know that you had a great one with Patrick. He absolutely enjoys being there to support his ladies during their journey. He is committed to providing the best information and services possible to help women lose weight while loving themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools and services we provide. Keep up the great work. We can't wait to hear more about our journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Kaitlyn was excellent! Handled my inquiry quickly and was very friendly! LadyBoss support has the best customer service in the business!!!
Hey Sheryl,
Thank you for leaving a review! We are so happy to know you had a great experience with Kaitlyn. She is 100% committed to providing the best information and services possible to help women lose weight and love themselves again. I can't tell you enough how much we appreciate your feedback and support. We can't wait to hear more about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
They answered my concern within 24 hours and processed my refund. Great company to work with.
Hey Lauren,
Thank you for sharing your experience with us! It means so much knowing that our team can support you during your journey. We are excited to know you had a quick resolution as our team is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. Keep up the hard work, you are amazing!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Britney went above and beyond to guide me and personalize my goals. I am so excited to start my lady boss journey!
Hey Hannah,
Thank you for taking the time to leave a review! It means so much to know that Britney has been there to support and guide you. She is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools we have provided. Keep up the great work, you are amazing!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Joel was very friendly and helpful, had lots of information on products and how to best use them to get the best benefit.
Hey Laura,
Thank you for leaving a review! We are so happy to know that you had a great experience with Joel. He is absolutely committed to providing the best information, products, and services possible to help women lose weight while loving themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools provided. Keep up that hard work, you are so worth it!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
I have just signed up for the 28 day challenge. I accidentally signed hit the button twice. The response to correct my error was instantaneous. That was amazing!!
So excited to start this challenge!!
Let's do this!!!!!
Hey Shari,
Thank you so much for taking the time to leave an amazing review! We are so excited to know that our team resolved this quickly for you. They are committed to providing the best information, products, and services possible. We are so thankful for your feedback and support. Keep up the amazing work. We can't wait to hear about all that you accomplish during the 28-day challenge!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Called the Customer Service number and within a few hours got a call back. Patrick was able to help me postpone my subscription to Lady Boss Lean Protein Powder. LOVE the protein powder, just not using it as much as I was when I was working out every day (pre-quarantine) so I have a small stock pile of three bags already at my house. Patrick was able to postpone my protein powder being delivered so I could use what I already have. Patrick was very personable and listened to my concerns and questions. This is the second time I have had to call with some sort of question and both times now it has been one of the best customer service experiences I have had. Lady Boss has always done a great job at taking care of their customers. Thanks Patrick!
Hey Tara,
Thank you so much for sharing your experience with us! We are so excited to know that you had a great one with Patrick. He absolutely enjoys being there to support his ladies during their journey. He is committed to providing the best information and services possible to help women lose weight while loving themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools and services we provide. Keep up the great work. We can't wait to hear more about our journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Kaitlyn was excellent! Handled my inquiry quickly and was very friendly! LadyBoss support has the best customer service in the business!!!
Hey Sheryl,
Thank you for leaving a review! We are so happy to know you had a great experience with Kaitlyn. She is 100% committed to providing the best information and services possible to help women lose weight and love themselves again. I can't tell you enough how much we appreciate your feedback and support. We can't wait to hear more about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
They answered my concern within 24 hours and processed my refund. Great company to work with.
Hey Lauren,
Thank you for sharing your experience with us! It means so much knowing that our team can support you during your journey. We are excited to know you had a quick resolution as our team is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. Keep up the hard work, you are amazing!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Britney went above and beyond to guide me and personalize my goals. I am so excited to start my lady boss journey!
Hey Hannah,
Thank you for taking the time to leave a review! It means so much to know that Britney has been there to support and guide you. She is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools we have provided. Keep up the great work, you are amazing!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
I would like to retract my last review bc they called and fixed everything. They did an amazing job and I greatly appreciate them and the amazing expeditious customer service they provided. I love doing business with companies like they.
Hey Samantha,
I want to thank you so much for sharing your experience with us! I am so glad that I was able to work with you to make it right. We appreciate your feedback and support as it allows us to improve as we continue to grow. I also can't tell you enough how proud of you we are for all that you have accomplished. Congratulations! Keep up the amazing work, you are worth it. We can't wait to celebrate more victories to come. I look forward to talking with you again soon!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
I would like to retract my last review bc they called and fixed everything. They did an amazing job and I greatly appreciate them and the amazing expeditious customer service they provided. I love doing business with companies like they.
Hey Samantha,
I want to thank you so much for sharing your experience with us! I am so glad that I was able to work with you to make it right. We appreciate your feedback and support as it allows us to improve as we continue to grow. I also can't tell you enough how proud of you we are for all that you have accomplished. Congratulations! Keep up the amazing work, you are worth it. We can't wait to celebrate more victories to come. I look forward to talking with you again soon!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
A friend at work brought me some lady boss lean protein to try and OMG the vanilla cake is the bomb.com! So, I ordered the 90 day supply and then shortly after my order was placed Thomas calls me and offered me an amazing deal. Like 9 bags that came to 40.00 or less per bag. I cannot remember exactly other than it was an amazing deal!
I ordered a little over a month ago. I still haven’t received my order BUT I am not even mad about it because I know what I am getting will be worth the wait, I’ve been communicated thoroughly about my orders status AND Thomas (Customer service representative that hooked me up with the great deal) offered his open to door for text if I needed anything. I was worried about my shipment due to a sudden move. I sent Thomas a text AND he called me and updated my shipping address to my new address. As a business woman that’s worked in customer service for years THIS IS WHAT YOU CALL OUTSTANDING WORLD CLASS SERVICE!!!
Worth the wait and worth the $$$. Just hurry up with my order I’m ready to use this to gain some gains!!!
Hey Sarah,
Thank you for taking the time to leave an awesome review! We are so excited to know that you had a great experience with Thomas. He is absolutely committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use these tools and services we have provided. Keep up the amazing work, you are so worth it! We can't wait to hear more about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Hey Sarah,
Thank you for taking the time to leave an awesome review! We are so excited to know that you had a great experience with Thomas. He is absolutely committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use these tools and services we have provided. Keep up the amazing work, you are so worth it! We can't wait to hear more about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
I've been a ladyboss for three years. They are always so amazing+
Hey Chelcey,
Thank you for taking the time to leave an awesome review! I can't tell you enough how much we appreciate your support in LadyBoss. We are so lucky to have you as a part of the Community and so proud of all that you have accomplished during your journey. Keep it up, you are so worth it!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
A friend at work brought me some lady boss lean protein to try and OMG the vanilla cake is the bomb.com! So, I ordered the 90 day supply and then shortly after my order was placed Thomas calls me and offered me an amazing deal. Like 9 bags that came to 40.00 or less per bag. I cannot remember exactly other than it was an amazing deal!
I ordered a little over a month ago. I still haven’t received my order BUT I am not even mad about it because I know what I am getting will be worth the wait, I’ve been communicated thoroughly about my orders status AND Thomas (Customer service representative that hooked me up with the great deal) offered his open to door for text if I needed anything. I was worried about my shipment due to a sudden move. I sent Thomas a text AND he called me and updated my shipping address to my new address. As a business woman that’s worked in customer service for years THIS IS WHAT YOU CALL OUTSTANDING WORLD CLASS SERVICE!!!
Worth the wait and worth the $$$. Just hurry up with my order I’m ready to use this to gain some gains!!!
Hey Sarah,
Thank you for taking the time to leave an awesome review! We are so excited to know that you had a great experience with Thomas. He is absolutely committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use these tools and services we have provided. Keep up the amazing work, you are so worth it! We can't wait to hear more about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss
Hey Sarah,
Thank you for taking the time to leave an awesome review! We are so excited to know that you had a great experience with Thomas. He is absolutely committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use these tools and services we have provided. Keep up the amazing work, you are so worth it! We can't wait to hear more about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation Specialist
LadyBoss Women's Health & Weight Loss