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Address: 10010 Indian School Rd NE, Albuquerque, New Mexico, United States, 87112-3175
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I had lean and greens on pause. I wanted just the greens to be unpaused. Less than 24hrs after I sent my email, I received a response my request was completed and my greens would arrive shortly. Lady Boss Customer Service has never let me down. I am a super happy customer. Cant wait for my greens to arrive.
Hey Kristy,
Thank you for taking the time to leave a review! We are so excited that you had a great experience with our Support team. They are 100% committed to providing the best information, and services possible to help women lose weight and love themselves again. We can't wait for you to get your Greens. Keep up the hard work, you are amazing!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Excellent customer service! Tess was very friendly and informative. She offered great advice to help me reach my goals.
Hey Jessica,
Thank you for sharing your experience with us! We are so excited that you had a great one as our team is committed to providing the best services and information possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication. Keep up the great work! We can't wait to hear more about your journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Shaka is amazing. Helped me so much and motivating. Thank you.
Hey Sanela,
Thank you for taking the time to leave a review! We are so happy that Shaka has been there to support you. She is committed to helping women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools and services we provide. Keep up the hard work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Excellent customer service! Tess was very friendly and informative. She offered great advice to help me reach my goals.
Hey Jessica,
Thank you for sharing your experience with us! We are so excited that you had a great one as our team is committed to providing the best services and information possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication. Keep up the great work! We can't wait to hear more about your journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Shaka is amazing. Helped me so much and motivating. Thank you.
Hey Sanela,
Thank you for taking the time to leave a review! We are so happy that Shaka has been there to support you. She is committed to helping women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools and services we provide. Keep up the hard work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Christi's response was timely and precise. I got all my questions answered and she was very friendly!
Hey Leticia,
Thank you for taking the time to leave a review! We are so excited to know that you had a great experience with Christi. She is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We are so thankful for every opportunity to support you during your journey. Keep up the great work, you are amazing!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight loss
Christi's response was timely and precise. I got all my questions answered and she was very friendly!
Hey Leticia,
Thank you for taking the time to leave a review! We are so excited to know that you had a great experience with Christi. She is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We are so thankful for every opportunity to support you during your journey. Keep up the great work, you are amazing!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight loss
Customer service always very friendly and helpful , resolving problems quickly.
Hey Diana,
Thank you for providing feedback! We are so excited to know that we were able to resolve the issue and support you. Our team is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how thankful we are to support you. Keep up your amazing work! We can't wait to hear more about your journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Customer service always very friendly and helpful , resolving problems quickly.
Hey Diana,
Thank you for providing feedback! We are so excited to know that we were able to resolve the issue and support you. Our team is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how thankful we are to support you. Keep up your amazing work! We can't wait to hear more about your journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Always great customer service. I really enjoyed talking with Millie for the coaching application this past week. I am so excited to get started with my coach!!
Hey Michelle,
Thank you for taking the time to leave a review! We are so excited to know that you had a great experience with Millie. She absolutely enjoys being there to support you in living your best life. She is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication. Keep up the amazing work! We can't wait to hear more about your journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
She was super friendly and helpful. She connected with me immediately and made me feel comfortable.
Hey Tami,
Thank you for sharing your experience with us! We are so excited to know it was a great one. She is absolutely committed to supporting you during your LadyBoss journey. I can't tell you enough how proud of you we are for your dedication to use the tools and services we provide. Keep up the hard work, you are amazing!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
The best online customer service experience I have ever had. I had 2 issues with my order and they corrected it immediately. I was amazed at the quick response and kindness of the support team. Great job!
Hey Marinda,
Thank you for sharing your experience with us! We are so excited to know that it was a great one and the issues were resolved. We are so thankful for your feedback and for the opportunities to support you. Our team absolutely enjoys being able to provide the best services possible to help our LadyBosses during their journey. Keep up the amazing work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Always great customer service. I really enjoyed talking with Millie for the coaching application this past week. I am so excited to get started with my coach!!
Hey Michelle,
Thank you for taking the time to leave a review! We are so excited to know that you had a great experience with Millie. She absolutely enjoys being there to support you in living your best life. She is committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication. Keep up the amazing work! We can't wait to hear more about your journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
She was super friendly and helpful. She connected with me immediately and made me feel comfortable.
Hey Tami,
Thank you for sharing your experience with us! We are so excited to know it was a great one. She is absolutely committed to supporting you during your LadyBoss journey. I can't tell you enough how proud of you we are for your dedication to use the tools and services we provide. Keep up the hard work, you are amazing!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
The best online customer service experience I have ever had. I had 2 issues with my order and they corrected it immediately. I was amazed at the quick response and kindness of the support team. Great job!
Hey Marinda,
Thank you for sharing your experience with us! We are so excited to know that it was a great one and the issues were resolved. We are so thankful for your feedback and for the opportunities to support you. Our team absolutely enjoys being able to provide the best services possible to help our LadyBosses during their journey. Keep up the amazing work, you are so worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Great and timely responses whenever I email ladyboss support, thank you!
Hey Charity,
Thank you for leaving a review! I am so glad to know that our team is always there to support you. They are committed to providing the best information, products, and services possible. I can't tell you enough how thankful we are for your feedback and support as well. Keep up the amazing work, you are worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Shaka was great! Chated with her twice. I just love her energy and want to help others. Cant wait for my products to get here and kick these sugar cravings to the curb.
Hey Jackie,
Thank you for taking the time to leave a review! We are so excited to know that you had a great experience with Shaka. She is absolutely committed to providing the best information, products, and services possible to help women lose weight and love themselves again. We can't wait to hear more about your LadyBoss journey and to celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
LadyBoss customer service was awesome. They took care of my problem immediately. They are always so nice, & helpful. When I first placed my order I was only ordering the Lady Boss Lean. But I was offered to upgrade to also order other products. I did but accidentally clicked off of it.. So it only processed the Lean. Even though I originally was only going to order the Lean. I really wanted to try the other products as well. So I gave Lady Boss customer service a call. The first girl I spoke to was so nice & fixed it for me. I was so happy! Then I also got a follow up call which I'm not use to. That girl was also so nice. I really look forward to trying these Lady Boss products. I definitely will be purchasing again. It is so nice to know that when calling Lady Boss customer service that they are not only so helpful but kind too.
Hey Amanda,
Thank you for sharing this experience with us! Your feedback is truly valuable as we continue to grow. I am so happy that we were able to get you taken care of! Our team is 100% committed to providing the best information, products, and services possible to help women lose weight and love themselves again. I can't tell you enough how proud of you we are for your dedication to use the tools and services we provide! We are so thankful for each opportunity to support you. Keep the amazing work! We can't wait to hear more about your LadyBoss journey and celebrate all of your victories!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
Great and timely responses whenever I email ladyboss support, thank you!
Hey Charity,
Thank you for leaving a review! I am so glad to know that our team is always there to support you. They are committed to providing the best information, products, and services possible. I can't tell you enough how thankful we are for your feedback and support as well. Keep up the amazing work, you are worth it!
Wishing you the best,
Demi
Reputation and Community Admin
LadyBoss Women's Health & Weight Loss
I ordered their shake product over 5 weeks ago and I have not received anything nor any correspondence detailing why the shipment was late. I have emailed them 3 times and never received a response specifically to my order. They sent an email saying they received my email and someone would get back to me in 2 days. No one did. I called and spoke to a representative and they told me there was an issue with my address as they did not have a address ( but my bank was already charged for the product that never shipped 5 weeks ago). So I gave them my address again and the lady said I would receive my product. I called again shortly after to see if they they could give me a date on when I would receive it. The man I spoke with said that the product was on back order and it would be about 4 weeks till I would receive it. Which I was very very upset and told them I wanted my refund and they said they they could not refund the total amount until the product was in stock.
Hello ***,
Thank you so much for reaching out. I am glad that I was able to email you and help make this right. After reading through your statement, I was able to pull up your account in our system. Please know that I understand the frustration and confusion this has caused you. I am so sorry. We truly value and appreciate your feedback. Here are a few things I was able to discover. With tracking information, I see that your 2 Bags of Lean, ordered on 3/7/20, were delivered to your correct address on April 1st. I apologize as this took 4 weeks to arrive. It appears that your order was on hold because we didn't have your correct address on file from checkout. Unfortunately, we did not receive the first 3 emails as they were directed to another company not associated with ours. Working together, we discovered the customer’s emails were being sent to *** instead. As soon as we received your initial call, the address was updated in our system. The order was shipped out the next day on the 27th. However, when the customer called back for an estimated time frame of delivery, she spoke with one of our newer employees who had been unaware that the order was placed before we were on backorder. The customer was still able to receive her two Bags of Lean the following week, on April 1st.
We apologize for these misunderstandings and take full responsibility. To make this right, we have processed a full refund of $83.26 for the 2 Bags of Lean on us. Please allow 3-10 business days for the funds to reflect your account.
Please let us know if there is anything else we may do for you.
Thank you,Demi MReputation and Community AdminLadyBoss Weight Loss
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