I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.As information, Mr [redacted] also filed a complaint with the Pennsylvania Public Utility Commission (“PUC”) on July 18, That complaint is still pending with the PUC and cannot be resolved through the Revdex.com process In response to this complaint with the Revdex.com, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer to resolve this matterHowever, the customer declined that resolution In conclusion, Duquesne Light Company respectfully requests that this complaint be dismissedSincerely, [redacted]
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaintIn response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer to resolve this matter Duquesne Light Company considers this matter resolvedDuquesne Light Company respectfully requests that this complaint be dismissed Sincerely, Roxanne M***
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility CommissionHowever, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and attempted to communicate with the customer to review this matter Our Duquesne Light ompany representative attempted to contact the customer on three separate occasions at the phone number provided, and the representative left a voicemail asking for customer to return the callDuquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attempt
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has attempted to communicate with the customer A Duquesne Light Company representative as unable to reach the customer at the phone number provided and left a message for the customer The customer has not called the Duquesne Light representative to resolve the complaint.Duquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attempts.Sincerely, Marie ET [redacted]
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer to resolve this matter Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
Duquesne light is considering this solved I do notThey offered no helpPlease keep pursuing them until some concrete resolution is presented to meSomething I can work within my senior citizen budgetThank youI hope to hear from you soon
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this latest complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer to resolve this matterCustomer now understands Duquesne Light Company considers this matter resolved Duquesne Light Company respectfully requests that this complaint be dismissed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
August 4, 2015VIA ELECTRONIC MAILRE: BBB Complaint of [redacted] (ID of [redacted] )Dear Ms [redacted] ***Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission. However, I have researched this matter and have... the following information to provide to you with respect to the above referenced complaint. The Company reached out to complainant about her complaint and the parties were able to resolve the matter.Because this matter has been resolved to the satisfaction of the parties, Duquesne Light Company considers it closed. Therefore, the Company respectfully requests that this complaint be dismissed.Sincerely,/s/ [redacted] Marie [redacted] SupervisorRegulatory Consumer Relations
Ms [redacted] ’ complaint concerns a bankruptcy security deposit The United States Bankruptcy Code, at section 366(b), permits utilities to require a security deposit of all customers who file for bankruptcy, regardless of the customer’s pre-petition payment historySection 366(b) further provides that this security deposit is due within days of the bankruptcy filing In response to this complaint, Duquesne Light Company has reviewed the customer’s account and has communicated with the customer Duquesne Light Company and the customer agreed upon a resolution to the customer’s complaint Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissedSincerely,Roxanne M***Supervisor, Regulatory Consumer Relations
April 21, 2017VIA ELECTRONIC MAILRevdex.com Holiday Drive, Suite 220Pittsburgh, PA 15220Re: Revdex.com Complaint of [redacted] ( [redacted] )Dear Ms [redacted] :Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted Mr [redacted] to provide options to enroll in E-bill Duquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attempts regarding the options provided to enroll in E-bill.Sincerely,Roxanne M***
February 1, 2018VIA ELECTRONIC MAILRevdex.com Holiday Drive, Suite Pittsburgh, PA 15220Re: Revdex.com Complaint of [redacted] ( [redacted] ) Dear Ms [redacted] :Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the complaint and has communicated with the complainant A Duquesne Light Company representative contacted complainant to resolve this matterDuquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***Supervisor, Regulatory Consumer Relations [redacted]
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer again to resolve this matterMs*** is now satisfied Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility CommissionHowever, I have the following information to provide to you with respect to the above referenced complaintIn response to this complaint, Duquesne Light
Company has reviewed the customer’s complaint and attempted to communicate with the customer to review this matter. Our Duquesne Light Company representative attempted to contact the customer at the phone number provided, and the representative left a voicemail asking for customer to return the callDuquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attemptSincerely, /s/ Marie ** T*** Marie ** T*** Supervisor Regulatory Consumer Relations
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission. However, I have the following information to provide to you with respect to the above referenced complaint. In response to this complaint, Duquesne Light
Company has reviewed the customer’s complaint and has communicated with the customer. A Duquesne Light Company representative contacted the customer to resolve this matter. Duquesne Light Company considers this matter resolved. Duquesne Light Company respectfully requests that this complaint be dismissed. Sincerely, Roxanne M***Supervisor, Regulatory Consumer Relations
Duquesne
Light Company is a utility that is regulated by and subject to the jurisdiction
of the Pennsylvania Public Utility Commission. However, I have researched
this matter and have the following information to provide to you with respect
to the above referenced complaint. The
Company reached out to complainant
about the complaint and the parties were able to resolve the matter. Because this matter has been resolved to the satisfaction of the parties,
Duquesne Light Company considers it closed. Therefore, the Company respectfully
requests that this complaint be dismissed.Sincerely, Marie T*** Marie ET***, Supervisor Regulatory Consumer Relations
November 30, 2017VIA ELECTRONIC MAILRevdex.com Holiday Drive, Suite 220 Pittsburgh, PA 15220Re: Revdex.com Complaint of *** ** *** *** *** Dear Ms***:Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the
Pennsylvania Public Utility Commission. However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer. A Duquesne Light Company representative contacted the customer to resolve this matter. Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***Supervisor, Regulatory Consumer Relations***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.As information, Mr [redacted] also filed a complaint with the Pennsylvania Public Utility Commission (“PUC”) on July 18, That complaint is still pending with the PUC and cannot be resolved through the Revdex.com process In response to this complaint with the Revdex.com, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer to resolve this matterHowever, the customer declined that resolution In conclusion, Duquesne Light Company respectfully requests that this complaint be dismissedSincerely, [redacted]
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaintIn response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer to resolve this matter Duquesne Light Company considers this matter resolvedDuquesne Light Company respectfully requests that this complaint be dismissed Sincerely, Roxanne M***
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility CommissionHowever, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and attempted to communicate with the customer to review this matter Our Duquesne Light ompany representative attempted to contact the customer on three separate occasions at the phone number provided, and the representative left a voicemail asking for customer to return the callDuquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attempt
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has attempted to communicate with the customer A Duquesne Light Company representative as unable to reach the customer at the phone number provided and left a message for the customer The customer has not called the Duquesne Light representative to resolve the complaint.Duquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attempts.Sincerely, Marie ET [redacted]
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer to resolve this matter Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***
Please provide a week extension while we investigate this claimWhich alleges that the new construction has tapped into her power line
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
Duquesne light is considering this solved I do notThey offered no helpPlease keep pursuing them until some concrete resolution is presented to meSomething I can work within my senior citizen budgetThank youI hope to hear from you soon
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this latest complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer to resolve this matterCustomer now understands Duquesne Light Company considers this matter resolved Duquesne Light Company respectfully requests that this complaint be dismissed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
August 4, 2015VIA ELECTRONIC MAILRE: BBB Complaint of [redacted] (ID of [redacted] )Dear Ms [redacted] ***Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission. However, I have researched this matter and have... the following information to provide to you with respect to the above referenced complaint. The Company reached out to complainant about her complaint and the parties were able to resolve the matter.Because this matter has been resolved to the satisfaction of the parties, Duquesne Light Company considers it closed. Therefore, the Company respectfully requests that this complaint be dismissed.Sincerely,/s/ [redacted] Marie [redacted] SupervisorRegulatory Consumer Relations
Ms [redacted] ’ complaint concerns a bankruptcy security deposit The United States Bankruptcy Code, at section 366(b), permits utilities to require a security deposit of all customers who file for bankruptcy, regardless of the customer’s pre-petition payment historySection 366(b) further provides that this security deposit is due within days of the bankruptcy filing In response to this complaint, Duquesne Light Company has reviewed the customer’s account and has communicated with the customer Duquesne Light Company and the customer agreed upon a resolution to the customer’s complaint Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissedSincerely,Roxanne M***Supervisor, Regulatory Consumer Relations
April 21, 2017VIA ELECTRONIC MAILRevdex.com Holiday Drive, Suite 220Pittsburgh, PA 15220Re: Revdex.com Complaint of [redacted] ( [redacted] )Dear Ms [redacted] :Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted Mr [redacted] to provide options to enroll in E-bill Duquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attempts regarding the options provided to enroll in E-bill.Sincerely,Roxanne M***
February 1, 2018VIA ELECTRONIC MAILRevdex.com Holiday Drive, Suite Pittsburgh, PA 15220Re: Revdex.com Complaint of [redacted] ( [redacted] ) Dear Ms [redacted] :Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the complaint and has communicated with the complainant A Duquesne Light Company representative contacted complainant to resolve this matterDuquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***Supervisor, Regulatory Consumer Relations [redacted]
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer A Duquesne Light Company representative contacted the customer again to resolve this matterMs*** is now satisfied Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility CommissionHowever, I have the following information to provide to you with respect to the above referenced complaintIn response to this complaint, Duquesne Light
Company has reviewed the customer’s complaint and attempted to communicate with the customer to review this matter. Our Duquesne Light Company representative attempted to contact the customer at the phone number provided, and the representative left a voicemail asking for customer to return the callDuquesne Light Company respectfully requests that this complaint be dismissed as the customer has not returned the Company’s communication attemptSincerely, /s/ Marie ** T*** Marie ** T*** Supervisor Regulatory Consumer Relations
Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the Pennsylvania Public Utility Commission. However, I have the following information to provide to you with respect to the above referenced complaint. In response to this complaint, Duquesne Light
Company has reviewed the customer’s complaint and has communicated with the customer. A Duquesne Light Company representative contacted the customer to resolve this matter. Duquesne Light Company considers this matter resolved. Duquesne Light Company respectfully requests that this complaint be dismissed. Sincerely, Roxanne M***Supervisor, Regulatory Consumer Relations
Duquesne
Light Company is a utility that is regulated by and subject to the jurisdiction
of the Pennsylvania Public Utility Commission. However, I have researched
this matter and have the following information to provide to you with respect
to the above referenced complaint. The
Company reached out to complainant
about the complaint and the parties were able to resolve the matter. Because this matter has been resolved to the satisfaction of the parties,
Duquesne Light Company considers it closed. Therefore, the Company respectfully
requests that this complaint be dismissed.Sincerely, Marie T*** Marie ET***, Supervisor Regulatory Consumer Relations
November 30, 2017VIA ELECTRONIC MAILRevdex.com Holiday Drive, Suite 220 Pittsburgh, PA 15220Re: Revdex.com Complaint of *** ** *** *** *** Dear Ms***:Duquesne Light Company is a utility that is regulated by and subject to the jurisdiction of the
Pennsylvania Public Utility Commission. However, I have the following information to provide to you with respect to the above referenced complaint.In response to this complaint, Duquesne Light Company has reviewed the customer’s complaint and has communicated with the customer. A Duquesne Light Company representative contacted the customer to resolve this matter. Duquesne Light Company considers this matter resolved.Duquesne Light Company respectfully requests that this complaint be dismissed.Sincerely,Roxanne M***Supervisor, Regulatory Consumer Relations***