In speaking with the title company ([redacted]0, we have been notified that the client file was not compliant to their requirements by the required date;as a result the file was not able to transfer without the 2015 fees being due. Nevertheless; in order to facilitate the transfer and provide the best...
possible customer care, LGI shall agree to pay 1/2 of the MF's required for transfer. I attempted to call the client today at 3:21pm CST; however, I went through to a voicemail box that has yet to be set up.
Brett G[redacted] (as agent for LGI)
CCO
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. No, this is not a negotiation. I want 100% voided contract and no further contact with them via all communications. I have a saved voice mail message from Justin stating that he would honor my original request. Moving upward with my complaint, since they decided to back pedal.
Regards,
[redacted]
In speaking with the title company ([redacted]0, we have been notified that the client file was not compliant to their requirements by the required date;as a result the file was not able to transfer without the 2015 fees being due. Nevertheless; in order to facilitate the transfer and provide the best...
possible customer care, LGI shall agree to pay 1/2 of the MF's required for transfer. I attempted to call the client today at 3:21pm CST; however, I went through to a voicemail box that has yet to be set up.
Brett G[redacted] (as agent for LGI)
CCO
It is my understanding that we are finalizing a settlement (informed to me by [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. No, this is not a negotiation. I want 100% voided contract and no further contact with them via all communications. I have a saved voice mail message from Justin stating that he would honor my original request. Moving upward with my complaint, since they decided to back pedal.
Regards,
[redacted]