Leo marketing acquisitions

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Thanks for your understanding
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:On the advise of my legal counselor, I cannot accept this There's mention of *** and myself but no mention of *** I am responsible for ***
Regards,
*** ***

There will be nothing further due on this accountIt will be cancelled with zero balance due.

AFA will write off the remaining balance of this contract and send customer a zero balance due invoice for their records

Good day,The request for alarm monitoirng cancellation for *** *** *** *** *** Baltimore, MD *** was received on 3/10/and will be processed with a zero balance due. There is no money owed on this account and it will not be sent to collection agencyMy apologies for the
confusion between the local and head offices.Thank you for your business

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

*** *** ** ** *** *** *** ** * *** *** *** *** ** * *** *** *** *** *** *** *** ** ** *** ** *** *** *** *** ** *** ** ***
? *** ***
I accept that you have corrected my account to reflect the payments I have madeI have confirmed with *** (who actually provides the security to my home) that they are the proper recipient of my payments for such servicesThey advise me to continue to make payments to them, and not through you (since you are a third party.) I would like assurances that I will no longer be sent bills by AFA
***
*** ***

AFA received the first call indicating a need for a service call on 7/29/from the Central monitoring station.AFA sent a service ticket to the local office on 8/1/and again on 8/29/Customer doesn't want to pay for service, in order to get system working againCustomer is under
contract until October 2016; therefore the only refund due is Oct, Nov and DecWe would? be happy to send a copy of the contract to the customer

We are unable to locate this customer and address in our databasePlease provide a cr and we will gladly research further.? ?

We will send the refund that is due on this account for the months of Oct, Nov and December

The zero balance invoice was sent for the customer's recordsThere is nothing further due, from ***, Alarm Funding (billing company) or the 3rd party collection agency (***).Please let us know if you have further questions.Thank you,

Alarm Funding Associates partners with *** AlarmIn June 2014, AFA paid the upfront cost to upgrade **& *** ***'s alarm system, at which time a year contract was signed by the customerWe require a year contract to offset the cost of the equipmentThe balance due on the account is
for the remaining terms on the contract$382.48; however, given the long term good pay history of this customer, we are offering to cut the remaining balance due in half and consider the contract paid in full with a final payment of $Please confirm if you are in agreement and we will send a final bill reflecting the lower amount.? Thank you

Alarm Funding Associates agrees to cancel this account without any further monies dueThis will be cancelled with a zero balance due and the customer will receive an updated invoice reflecting as such

July 30, 2016Dear *** ***:I am in receipt of your letter of July 26, with the information that Alarm Funding Associates has written off their claim of monies from meI accept their decision.I thank you for your help in this most trying time

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

** *** account was credited on 10/26/for the amount paid to the local *** officeThis account is now current*** local office has been holding the payments, rather than forwarding them to AFA for processingTo avoid further delays in processing payments, moving forward, please send
all payments directly to the the AFA redemption center billing office.? We appreciate *** *** business

Alarm Funding Associates purchased this contract from *** Security with a signature of *** ***We understand from the customer's daughter ( *** ***) that she believes her mother either didn't sign the agreement or didn't know what she was signingWe gave her our best offer to cut
the remaining balance on the contract in half to $from $660.00, however *** *** was not satisfied and began to speak over our representative who offered to send her a copy of the contractIt is noted that *** *** stated, "we are not payingPeriod!"Given the situation, in good faith AFA will again offer to cut the balance remaining on the contract to $This is a substantial financial loss for AFA and is our final and best offer.? We would be happy to provide a copy of the signed contract

Alarm Funding Associates agrees to cancel this account without any further monies due. This will be cancelled with a zero balance due and the customer will receive an updated invoice reflecting as such.

Alarm Funding Associates partners with the local office of [redacted] for billing and service issues. AFA wasn't notified of the request to cancel the monitoring services at this locations until March 1, 2016 and therefore; the customer continued to be billed. We have since resolved the issue...

and have processed the request to cancel the account and refund Mr. [redacted] the total amount requested of $189.15. We apologize for the confusion and frustration by the customer with regards to requesting this cancellation. Please let me know if you have any further questions or concerns.AFA appreciates our customers' business.