Liz Henry Jewelry

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I emailed back and forth with [redacted] and [redacted] regarding my order and now I have not heard a response in three days [redacted] was emailing me back and forth and said she would look for my orderNow, I am receiving no response from either one and my refund still has not been issued [redacted] has been saying for months that she would request my money be refunded, so that is not a resolution to my complaint Regards, [redacted]

This order was in the name of [redacted] *** There has been some confusion with the name used in emails which was *** I got her Eden to mail this week and have ready to mail on Tuesday morning I will mail to her at whichever address she would like Thanks, [redacted]

Complaint: [redacted] I am rejecting this response because:The business did finally respond to an email saying that "they are tying up many loose ends" and "would love to make this right for [me]." I responded to this email asking for a prompt fix to the issue and now days later I have still yet to hear how they will fix the problem or had any response from them at all since their email to me on September 13thTherefore, I am rejecting their response because they still have not tried to fix the issue at all - all they have done is tried to appear like they might fix the problem Regards, [redacted] ***

I show this order was mailed on March 4, I remember mailing it It should have been there by now Please let me know if you don't receive it in a few days and I will get them to remake and will send again Thanks, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory for the time beingHowever; I've been given this response before and it has gotten nothing accomplishedI want this situation rectified Regards, [redacted]

I will ask the owner to issue you a refund/check as soon as possible I'm sorry you did not receive your necklace [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I PREFER A REFUND FOR THANK YOU Regards, [redacted] [redacted] %

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] %

Liz Hebry Jewlery "accidentally" charged my credit card additional times without my permission for over $1,After months of me politely contacting the owner asking for a refund on my card she gives me the same run around-file a dispute with your credit card company, we will take full responsibility and a refund will be issued immediatelyWell here we are months later with no refund and no explanationThis is completely unacceptable not to mention illegalYou cannot "accidentally" charge somone's card multiple times and not refund their moneyHorrible customer serviceHorrible business

Complaint: [redacted] I am rejecting this response because: I do not want the necklaceIt was going to be a Christmas present, and Christmas is long overI also do not want a credit as I will not being doing business with this company againI would like a REFUND Regards, [redacted]

I wifi talk to [redacted] and find out what happenedI will ask that she send you a refund [redacted]

[redacted] , we will mail your "Kendra" this week. The charm had been back ordered but has been received. We will mail as soon as possible. Sorry for any inconvenience this has caused you. Thanks, [redacted]

[redacted] , I'm sorry you have had this problem with us. We have had many unforeseen problems with items back ordered and employees not able to work. If we can get your necklace in the mail this week, would you like it or would you rather we give you a credit. Please let me know and... we will take care of it. Thanks, [redacted]

[redacted] We are checking on this for you immediately

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

This order was shipped on 11/? The tracking number is [redacted] ? ? We apologize for your trouble contacting usPlease make sure you have the email address correctIt is [email protected] ? ? We will check and make sure your messages are not in our junk folderThank you so much for your order.?

I am so sorry you haven't received your refund yet. She is having problems with PayPal giving refunds after days. I will ask again that you be given a refund for the item you purchased. Again, I'm sorry. ***

We are checking on this for you immediatelyI show the heart as shippedWe'll reship today if necessary