Liz Henry Jewelry

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution ( a refund) is satisfactory to me.
Regards,
*** ***

So sorry for your experienceThe necklace is ready to ship if you would like to have it along with a 50% refund

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I will keep an eye out for the tracking number.
Regards,
*** ***

Complaint: ***
I am rejecting this response because: The jewelry was for Christmas gifts and I had to buy something else to replace themI just would like my money backI have no need for the necklaces now
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory for the time beingHowever; I've been given this response before and it has gotten
nothing accomplishedI want this situation rectified
Regards,
*** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution ( a refund) is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution ( a refund) is satisfactory to me.
Regards,
*** ***

Revdex.com:
150%;">I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I will keep an eye out for the tracking number.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:The business did finally respond to an email saying that "they are tying up many loose ends" and "would love to make this right for [me]." I
responded to this email asking for a prompt fix to the issue and now days later I have still yet to hear how they will fix the problem or had any response from them at all since their email to me on September 13thTherefore, I am rejecting their response because they still have not tried to fix the issue at all - all they have done is tried to appear like they might fix the problem
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I also want to talk with one of the two owners, not *** because she has been completely aware the entire time that the order was dealing with me, but mailed to *** as stated in emails from her dating back to December 28, (see attached email traffic)That is not the reasoning behind this horrible customer service and failure to give me a purchased productAnd obviously I want the piece mailed to the ONLY address that was ever given, that is on the order receipt (see attached), and to which all other pieces were sentSo in conclusion, I want 1) the piece, Eden, mailed to the only address ever given, and 2) I want contact from one of the owners
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I will keep an eye out for the tracking number.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory for the time beingHowever; I've been given this response before and it has gotten
nothing accomplishedI want this situation rectified
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We will make the refund today. I'm sorry we were unable to get to you before Christmas. Thanks, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I am so sorry that this has not been taken care of. I will speak to *** in the morning and ask that she respond and give a refund. Thanks, ***

***, I am so sorry you have not received your entire Liz Henry order. I do show that we mailed your floating pearl 18" silver on December 18. We are having trouble getting the rope cross. Would you like to substitute something else? We will be glad to do that.
Thanks, ***

Hi ***This style is on backorderThat is why you have not received the packageWe would like to refund 50% of the purchase for you because it is running lateIt will ship by the end of this week

Thanks for contacting usThis order is actually in the stack of shipments for todayWe will have a tracking number for you later this afternoonThanks for your patience

***We are checking on this for you immediately