Lost Valley Lake Resort

I filed a complaint against Lost Valley Lake resort I had not got any emails until today saying my complaint was closedI want to respond back please!!!!!! They can not do new computer structureWithout owners votes and take it on duesThis is a vote and is an assessmentWith this being said there is numerous other things that the resort is three different businesses one of them is a nonprofit is the one that we own ownership out of the other two are Prophet but they're all ran out of the same address how is that legal? Also how is it considered a private Resort and we have ownership but they are going to allow the public free access to it?We as owners are having a meeting February 18th at p.moff site and we would like somebody to come and talk with us we have so many questions and there's no way of getting out of our ownership without paying a lot of money in dues and in the transfer fee this is unreal they are really playing the system and you guys really need to audit them.Thank you

I am responding to a complaint regarding dues increase and compensation of money paid in hopes of resolving this matterThe Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all ownersThe Board of Directors meetings are listed on Lost Valley Lake Resort’s web page, in the new letters that are mailed to all owners quarterly and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort events If the [redacted] ’s wish they may attend the next Board of Directors meeting being held here at the Resort on May 20th at 10am to have her concerns addressed by the BoardAll Board meetings are held on Saturdays, normally mid-morning, making it easier for owner’s attendance To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the 76.25% increase in dues is included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project now New Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediatelyAgain, this information plus an additional three pages depicting the increase will be in with the annual statement or it may be viewed on line at LostValleyLake.com According to the Rules, Regulations and Bylaws, given to all owners at the time of closing: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose The Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projectsWe are expecting the dues to decrease for the year Any and all changes or adjustments to the dues was ran through the Resorts legal advisor before being passed by the Board of Directors.A special BOD meeting was held on Jan 18th which was a closed session, minutes are published on LVL website for reviewThe BOD only received the final project costs and recommendations from the engineering company hired for the project on Jan 18, Time was of the essence for the Board to determine funding for the projects which would be discussed and settled at the annual BOD meeting open to all owners on Jan21, Due to the time constraints mandated by Federal and State regulations, the sewer treatment facility must be completed by Nov 1, there was not time to spread the increase out because funds are needed to start and complete the projects in order for the resort to maintain a safe environment for all ownersWith that being said payment plans were designed to help owners with the increaseLost Valley Lake Resort is allowing owners who can’t pay the increase in dues before April 1st, to be set up on a payment arrangementAs long as a minimum payment of $is made in the month of March and every days thereafter, owners may still have access to the Resort with the exception of major holidays until the balance is paid in full According to the [redacted] ’s Acknowledgement they may will, sell or transfer their interest and Lost Valley Lake Resort nor its employees will re-purchase or re-sell for themIf the [redacted] ’s are wanting to recoup any funds from their investment they will need to locate a buyer to do soI have enclosed a copy of the Acknowledgment and a Resale packet for their review.On February 4th, Mrs [redacted] called the office to go over her optionsAt this time the transfer of ownership was mentioned along with terminating her ownershipOn May 22, the [redacted] ’s signed an Advantage Plus Ownership AddendumIn this Addendum the [redacted] s have the right to Quit Claim the property back to Lost Valley Lake at no additional charge but they will not be paid by the Resort for their ownershipAccording to the contract, in order to receive a Quit Claim Deed no money can be owned against the accountAs was explained to Mrs [redacted] on February 4th, she must have this process started on or before February 28th, Come March first the maintenance fees are due and the [redacted] ’s will be responsible to pay them in full before terminating their ownershipMonetary compensation is money paid to an employee in exchange for the use of the employee’s laborLost Valley Lake Resort is not paying the [redacted] ’s for any monetary compensation at this timeSincerely, [redacted] Lost Valley Lake Resort

Complaint: [redacted] I am rejecting this response because: This does not address the fact that this is a business scheme that was never explained as a lifetime debt never to be relinquished from This ownership is not worth $1,500, and if it were, they would not be requiring owners who can no longer afford it to have to pay $6,to get out of it This interest can't be sold through truthful sales channels, and my parents do not have the resources to continue to pay This business may have written up contracts to legally justify what they are doing, but it isn't moral or ethical to require people who didn't understand the commitment, to continue to have to pay for something they no longer use If this is such a good deal, than let my parents off the hook, and terminate their interest They will walk away with $0, even after all they have paid through the years.If this were a interest, this company would say, YES Look at all the money we made off of them, and now we can resell it I understand they don't want to resell it, because they would rather scam somebody else into paying a ton of money, and siphoning from them too.This is unacceptable They need to terminate the interest rights and move on If they were a decent company, they would do so Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/04/23) */ Contact Name and Title: [redacted] Customer Ser Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @lostvalleylake.com 04/23/ Revdex.com Complaint # XXXXXXX Re: Lost Valley Lake Resort Account # XXXXX [redacted] and [redacted] Dear Sirs, I am responding to a complaint filed with your office on April 22nd, in hopes of resolving the transfer issues pertaining to the ***'s Lost Valley Lake Resort interest Mrand Mrs [redacted] purchased their Lost Valley Lake Resort interest on July 3rd, with the understanding that they had purchased an undivided interest that would have to be willed, sold or transferred to relinquish ownership rightsMr& Mrs [redacted] signed and initialed an Acknowledgement pertaining to the sale of ownership in July and the same rules apply today in I have attached the Acknowledgement for your review along with Resale information that will be very helpful in the transfer of the ***'s Lost Valley Lake Resort interestLost Valley Lake Resort does [redacted] fees pertaining to the transfer of ownership to cover the cost, time and effort put into the transfer of ownershipA copy of the Notice of Change of ownership is also attached for a breakdown of the transfer fees charged by the Resort Mr& Mrs***'s annual maintenance fee was substantially lower in Due to the cost of living increase over the years Lost Valley Lake Resort's maintenance fees have also increased with the Board of Directors approval, who are also Lost Valley Lake Resort ownersLost Valley Lake Resort strongly encourages its owners to attend the board of director's meetings, listed in the calendar, to vote on the changes taken place at the ResortIf the ***'s fail to attend the meetings their voice and opinions go unheard If the ***'s wish to transfer their interest to the other party listed in their complaint they will need to contact the Customer Service Department Monday-Friday before 4pmThe Resort will need to obtain information from the ***'s buyer to prepare the documents needed by the ResortIn most cases the buyer is responsible to pay the transfer cost which is due at the time of signingIn the ***'s case the annual maintenance fee for the year has not been paid and is now delinquentThe maintenance fees have to be paid in full at the time of transfer as wellThis $maintenance fee is also part of the transfer fee the ***'s refer to in the complaint of $Mrand Mrs [redacted] are aware of this annual due as they have now received four billings from the Resort requesting payment Lost Valley Lake Resort is currently handling, on average, 3-successful transfers a weekThe transfer or resale of the ***'s interest can be done and Lost Valley Lake Resort is more than willing to assist them through this process as long as the ***'s complete their part of the process At this time Lost Valley Lake Resort is still selling new ownerships and are not in a position to purchase or re-sell the ***'s ownershipThe Resort request that the ***'s to locate a buyer so we continue to receive a good dues paying customer as we are a business and must maintain our customer base Sincerely, [redacted] Lost Valley Lake Resort Mid-America Resort Enclosures: Acknowledgement Resale Packet Notice of Change of Ownership

Ms [redacted] may dislike the response she has received but our position remains the sameThis is now the 4th complaint that we have responded toAgain Ms [redacted] will need to take her concerns to the next board of directors meetingThe Resort has no other options for her at this timeWe consider this matter closedSincerely Lost Valley Lake Resortmid-America Resort

03/14/ Revdex.com Complaint # [redacted] RE: Lost Valley Lake Resort Account # [redacted] [redacted] and [redacted] To Whom It May Concern; I am responding to a complaint regarding dues increase in hopes of resolving this matter The Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all ownersThe Board of Directors meetings are listed on Lost Valley Lake Resort’s web page, in the new letters that are mailed to all owners quarterly and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort eventsIf the ***’s wish they may attend the next Board of Directors meeting being held here at the Resort on May 20th at 10am to have her concerns addressed by the BoardAll Board meetings are held on Saturdays, normally mid-morning, making it easier for owner’s attendance To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the increase in dues will be included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project nowNew Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediatelyAgain, this information plus an additional three pages depicting the increase was enclosed in the annual statement or it may be viewed on line at LostValleyLake.com Article VI Section 3, mail notification of meetings, “This violates Article VI Section regarding how notice of meeting is to be given” Article VI Section states “meeting of the membership”The recent meeting on Jan 21st was a regularly scheduled Board of Directors meeting, not a membership meeting need no vote from the owners was imputedThe BOD meetings are the same time each year and widely published, all owners are encouraged to attendIn fact, there were 20+ owners present at the Jan 21st annual meeting According to the Rules, Regulations and Bylaws, given to all owners at the time of closing, not listed in the Retail Installment Contract: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose The Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projectsWe are expecting the dues to decrease for the year Any and all changes or adjustments to the dues was ran through the Resorts legal advisor before being passed by the Board of DirectorsA special BOD meeting was held on Jan 18th which was a closed session, minutes are published on LVL website for reviewThe BOD only received the final project costs and recommendations from the engineering company hired for the project on Jan 18, Time was of the essence for the Board to determine funding for the projects which would be discussed and settled at the annual BOD meeting open to all owners on Jan21, Due to the time constraints mandated by Federal and State regulations, the sewer treatment facility must be completed by Nov 1, there was not time to spread the increase out because funds are needed to start and complete the projects in order for the resort to maintain a safe environment for all ownersWith that being said payment plans were designed to help owners with the increase Lost Valley Lake Resort is allowing owners who can’t pay the increase in dues before April 1st, to be set up on a payment arrangementAs long as a minimum payment of $is made in the month of March and every days thereafter, owners may still have access to the Resort with the exception of major holidays until the balance is paid in full Lost Valley did increase transfer fees in This was made aware to all owners in the quarterly news letters that are mailed and also on our website at LostValleyLake.comI have enclosed a resale packet for reviewAt this time Lost Valley is currently handling, on average, about six successful transfers per weekNew memberships continue to be sold in the $8,000.00-$12,range, depending on the amenities selectedThe $1,administrative charge for “transferring ownership” was implemented to cover the expense of introducing and transitioning new members into the ResortThis charge has not prevented individuals from selling their undivided interests in the real property on which the Resort facilities and amenities are locatedPlease review the attached Acknowledgment signed August 22, Sincerely, [redacted] Lost Valley Lake Resort

01/26/ Revdex.com NBroadway, Suite StLouis Mo RE: Lost Valley Lake Resort Account # [redacted] [redacted] and [redacted] To Whom It May Concern; I am responding to a complaint regarding dues increase in hopes of resolving this matter The Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all owners The Board of Directors meetings are listed on Lost Valley Lake Resort’s web page and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort events To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the increase in dues will be included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project nowNew Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediately Again, this information plus an additional three pages depicting the increase will be received by all owners in the next week in the annual statement or it may be view on line at LostValleyLake.com According to the Rules, Regulations and Bylaws, given to all owners at the time of closing: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose Given the substantial increase in dues Lost Valley Lake Resort is more than willing to work out a payment plan with the ownersMaintenance Fees are due March 1st and delinquent after March 31st and fees are normally asset April 1stAs long as the owners call the Resort and set up payment plan before the end of March the Resort will waive any late fees or re-bill fees and also allow access to the Resort with the acceptation of major holiday usage The Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projects Again, the Board regrets having to levy this dues increase as much as you may dislike having to pay itBut, hopefully all of us recognize the importance of protecting our investment and keeping our facilities in good operating condition; unfortunately, there comes a time when repairs no longer suffice and when replacements must be made If Mrand Mrs [redacted] wish to relinquish their rights to the property they will need to will, sell or transfer the ownership to another individual as depicted in the Acknowledgement they signed on February 21, & May 2nd, I have enclosed copies of the notices sent with this year’s current billing statements along with a copy of the Acknowledgments and a resale packet for review Please contact the Credit Department with any further questions at [redacted] , Monday – Friday 9am-3pm Sincerely, [redacted] Lost Valley Lake Resort Mid-America Resort

03/31/ Revdex.com Complaint # [redacted] & [redacted] Lost Valley Lake Resort Account # [redacted] To Whom It May Concern: I am responding to a complaint regarding the treatment of associate owners and Customer Service On March 29th, Lost Valley Lake Resort received a call from an associate owner on the [redacted] accountThis conversation was heard by other employees of the office and started out on a bad note from the beginningAfter being accused of discriminating owners, asking questions that the employee wasn’t given the option to answer the call was put to an abrupt endThe employee did inform the caller that if she wasn’t given the time to answer the caller’s questions and the caller didn’t stop yelling at the employee the call would end, this was the end result Lost Valley Lake Resorts Customer Service Department is answering owners questions the best to their abilityIf the owners are not getting the answers they need from this department they may contact the Resort Manager, [redacted] , who will try to inform them the best she canIf this is still unsatisfactory the owner may attend the next Board of Directors meeting on May 20th, at 10am to have their concerns addressed The owners, [redacted] and [redacted] , also need to call and give permission for the Resort to speak to anyone listed on the account for further in depth information regarding this ownership Sincerely, [redacted] Lost Valley Lake Resort Mid-America Resort

02/13/ Revdex.com Eastern Missouri and Southern Illinois RE: Lost Valley Lake Resort Account # [redacted] [redacted] and [redacted] Complaint No# [redacted] To Whom It May Concern; I am responding to a complaint regarding dues increase and the closure of ownership in hopes of resolving this matter The Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all ownersThe Board of Directors meetings are listed on Lost Valley Lake Resort’s web page and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort eventsThe next Board of Director meeting will be held at the Resort on May 20th at 10am, if the [redacted] ’s wish to attend, to have their concerns addressed by the Board To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the increase in dues will be included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project nowNew Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediatelyAgain, this information plus an additional three pages depicting the increase will be received by all owners in the next week in the annual statement or it may be viewed on line at LostValleyLake.com According to the Rules, Regulations and Bylaws, given to all owners at the time of closing: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose Given the substantial increase in dues Lost Valley Lake Resort is more than willing to work out a payment plan with the ownersMaintenance Fees are due March 1st and delinquent after March 31st and fees are normally asset April 1stAs long as the owners call the Resort and set up payment plan before the end of March the Resort will waive any late fees or re-bill fees and also allow access to the Resort with the acceptation of major holiday usageThe Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projectsWe are expecting the dues to decrease for the year Any and all changes or adjustments to the dues was ran through the Resorts legal advisor before being passed by the Board of DirectorsAgain, the Board regrets having to levy this dues increase as much as you may dislike having to pay itBut, hopefully all of us recognize the importance of protecting our investment and keeping our facilities in good operating condition; unfortunately, there comes a time when repairs no longer suffice and when replacements must be madeAccording to the Acknowledgment signed by Mrand Mrs [redacted] on November 25th, 1990, line item 6: We understand that our individual interest can be willed or sold by notifying Mid-America and the ClubMid-America, its employees or sales representatives will not re-purchase or re-sell this ownershipAlso stated on line item 8: We have not in any manner been “high pressured” or coerced into purchasingWe attest that this purchase is being made for recreational usage as opposed to an investment, and that this presents no undue financial burden to usUpon review of the [redacted] stay history, they are correct in stating they have no utilized the facilities in yearsLost Valley Lake Resort is willing to offer them a onetime Early Termination of Ownership AgreementThis agreement does require a payment of $for documents, recording fees and an early termination feeIf the [redacted] ’s wish to take advantage of this offer to permanently close out their account they will be given days to do soI have attached the document that needs to be signed by the [redacted] ’s and return back to the Resort no later than March 16th, in order to receive a Quit Claim DeedIf the [redacted] ’s refuse this offer it will be up to them to locate a buyer to transfer their interestI have enclose a copy of the Resale packet for reviewLost Valley Lake Resort is finalizing on average about five (5) transfers per weekUpon locating a buyer the [redacted] ’s will need to contact the Resort so we may assist them in the transfer processThis information is also listed on our website for all owners to view at LostValleyLake.comYou will find attached copies of the notices sent with this year’s current billing statements along with a copy of the Resale Packet and Acknowledgment and Early Termination of Ownership Agreement for your reviewCopies of this information were also forwarded to Mrand Mrs [redacted] at the address we have on file for themSincerely, [redacted] Lost Valley Lake Resort

03/01/ Revdex.com Complaint # [redacted] RE: Lost Valley Lake Resort Account # [redacted] [redacted] and [redacted] To Whom It May Concern; I am responding to a complaint regarding dues increase in hopes of resolving this matter The Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all ownersThe Board of Directors meetings are listed on Lost Valley Lake Resort’s web page, in the new letters that are mailed to all owners quarterly and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort eventsIf the [redacted] ’s wish they may attend the next Board of Directors meeting being held here at the Resort on May 20th at 10am to have her concerns addressed by the BoardAll Board meetings are held on Saturdays, normally mid-morning, making it easier for owner’s attendance To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the increase in dues will be included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project nowNew Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediatelyAgain, this information plus an additional three pages depicting the increase will be received by all owners in the next week in the annual statement or it may be viewed on line at LostValleyLake.com Article VI Section 3, mail notification of meetings, “This violates Article VI Section regarding how notice of meeting is to be given” Article VI Section states “meeting of the membership”The recent meeting on Jan 21st was a regularly scheduled Board of Directors meeting, not a membership meeting need no vote from the owners was imputedThe BOD meetings are the same time each year and widely published, all owners are encouraged to attendIn fact, there were 20+ owners present at the Jan 21st annual meeting According to the Rules, Regulations and Bylaws, given to all owners at the time of closing: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose The Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projectsWe are expecting the dues to decrease for the year Any and all changes or adjustments to the dues was ran through the Resorts legal advisor before being passed by the Board of DirectorsA special BOD meeting was held on Jan 18th which was a closed session, minutes are published on LVL website for reviewThe BOD only received the final project costs and recommendations from the engineering company hired for the project on Jan 18, Time was of the essence for the Board to determine funding for the projects which would be discussed and settled at the annual BOD meeting open to all owners on Jan21, Due to the time constraints mandated by Federal and State regulations, the sewer treatment facility must be completed by Nov 1, there was not time to spread the increase out because funds are needed to start and complete the projects in order for the resort to maintain a safe environment for all ownersWith that being said payment plans were designed to help owners with the increase Lost Valley Lake Resort is allowing owners who can’t pay the increase in dues before April 1st, to be set up on a payment arrangementAs long as a minimum payment of $is made in the month of March and every days thereafter, owners may still have access to the Resort with the exception of major holidays until the balance is paid in full Lost Valley did increase transfer fees in This was made aware to all owners in the quarterly news letters that are mailed and also on our website at LostValleyLake.comI have enclosed a resale packet for reviewAt this time Lost Valley is currently handling, on average, about six successful transfers per weekNew memberships continue to be sold in the $8,000.00-$12,range, depending on the amenities selectedThe $1,administrative charge for “transferring ownership” was implemented to cover the expense of introducing and transitioning new members into the ResortThis charge has not prevented individuals from selling their undivided interests in the real property on which the Resort facilities and amenities are locatedPlease review the attached Acknowledgment signed on September 21st, The [redacted] ’s purchased their wilderness ownership from another individual at that timeThe process for them to relinquish their rights remains the same as when they purchased Sincerely, [redacted] Lost Valley Lake Resort

03/02/ Revdex.com Complaint # [redacted] Re: Lost Valley Lake Resort Account # [redacted] [redacted] and [redacted] To Whom It May Concern; I am responding to a complaint regarding reservations in hopes of resolving this matter Upon the ***’s last stay at the Resort in May a condo was of preferenceUpon speaking with the Resort manager a statement was given about the stay“We do take request for certain units; however, if there is some type of maintenance or any other issue with the unit we reserve the right to mover ownersThere is a statement in the annual calendar that states we do not guarantee specific unitsWe certainly don’t want owners staying in a condo that has issuesWe move owners to the same type of unit they requested if a specific unit is requested we call the owner to let them know there is an issue but if they request a certain type we move them to that unit type.” “As to specific request this owner had, we have a note in their file stating they wanted a no smoking / no pet unit.” I’m apologetic that the ***’s last stay was not up to par with the way we rate our ResortThis issue has been taken to the Resort manager for reviewA two night stay, paid for by the Resort, is being sent to the ***’s for their troubles If the ***’s wish to pursue legal action, this is their purgative and they may do soOur attorney will make contact with theirs Sincerely, [redacted]

Lost Valley Lake Resort recievd an Attorney General Complaint on February 13th, and responded to the complaint on February 14th, Unfortuantly, the Resorts response to this complaint remains the same as the first I have attached the AG complaint with our response for your reviewIf the [redacted] ’s wish to take advantage of the Early Termination of Ownership Agreement this will need to be done before the experation date of March 14th, After this time they will be responsible to locate a buyer for their ownership and pay the early maintenance feeLost Valley has never taken back interest from owners as we are currently still selling new ownershipsThe Early Termination of Ownership is a one time offer that normally isnt givenLost Valley requires all owners to locate buyers so we can continue to operate with the annual dues received each yearAs far as speaking with a man about relinqishing owership rights, there are no men that work in the Customer Service / Credit DepartmentI am unaware of where the [redacted] ’s are recieiving their information from The Resort has hired an outside company to sell Coast to Coast, a discounted traveling packageWithin this traveling package are also different perks with the home park that their orginal wilderness ownership doesn’t haveThe Coast to Coast traveling program price can range anywhere from $4,000- $6,depending on the level purchased If the [redacted] ’s have further questions they may reach the Customer Service Department Monday-Friday from 9am -4pmSincerely, [redacted]

Initial Business Response / [redacted] (1000, 10, 2016/01/26) */ ***Document Attached [redacted] On January 6th, Lost Valley Lake Resort received a complaint dated 01/06/ The Resort has been in contact with Mrs [redacted] and have resolved the issue at hand Please review the attached documents Thank You [redacted] Lost Valley Lake Resort Mid-America Resort

I am responding to a complaint regarding dues increase in hopes of resolving this matterThe Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all ownersThe Board of Directors meetings are listed on Lost Valley Lake Resort’s web page, in the new letters that are mailed to all owners quarterly and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort events If the [redacted] ’s wish they may attend the next Board of Directors meeting being held here at the Resort on May 20th at 10am to have her concerns addressed by the BoardAll Board meetings are held on Saturdays, normally mid-morning, making it easier for owner’s attendance To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the increase in dues will be included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project now New Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediatelyAgain, this information plus an additional three pages depicting the increase will be received by all owners in the next week in the annual statement or it may be viewed on line at LostValleyLake.com Article VI Section 3, mail notification of meetings, “This violates Article VI Section regarding how notice of meeting is to be given” Article VI Section states “meeting of the membership”The recent meeting on Jan 21st was a regularly scheduled Board of Directors meeting, not a membership meeting need no vote from the owners was imputedThe BOD meetings are the same time each year and widely published, all owners are encouraged to attendIn fact, there were 20+ owners present at the Jan 21st annual meeting According to the Rules, Regulations and Bylaws, given to all owners at the time of closing: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose The Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projectsWe are expecting the dues to decrease for the year Any and all changes or adjustments to the dues was ran through the Resorts legal advisor before being passed by the Board of Directors.A special BOD meeting was held on Jan 18th which was a closed session, minutes are published on LVL website for reviewThe BOD only received the final project costs and recommendations from the engineering company hired for the project on Jan 18, Time was of the essence for the Board to determine funding for the projects which would be discussed and settled at the annual BOD meeting open to all owners on Jan21, Due to the time constraints mandated by Federal and State regulations, the sewer treatment facility must be completed by Nov 1, there was not time to spread the increase out because funds are needed to start and complete the projects in order for the resort to maintain a safe environment for all ownersWith that being said payment plans were designed to help owners with the increaseLost Valley Lake Resort is allowing owners who can’t pay the increase in dues before April 1st, to be set up on a payment arrangementAs long as a minimum payment of $is made in the month of March and every days thereafter, owners may still have access to the Resort with the exception of major holidays until the balance is paid in full Lost Valley did increase transfer fees in This was made aware to all owners in the quarterly news letters that are mailed and also on our website at LostValleyLake.comI have enclosed a resale packet for reviewAt this time Lost Valley is currently handling, on average, about six successful transfers per weekNew memberships continue to be sold in the $8,000.00-$12,range, depending on the amenities selectedThe $1,administrative charge for “transferring ownership” was implemented to cover the expense of introducing and transitioning new members into the ResortThis charge has not prevented individuals from selling their undivided interests in the real property on which the Resort facilities and amenities are locatedPlease review the attached Acknowledgment signed on September 17th, Sincerely, [redacted] Lost Valley Lake Resort

Complaint: [redacted] I am rejecting this response because: You ARE allowing people out of these contracts without having upgraded to other programs, Erica! In fact, your comment of doing so are listed right here on the Revdex.com website! LVL is discriminating against me and cherry picking who they will allow out of these contracts and THAT is against the law LVL set precedence by allowing others out for the exact same reason as I want out I do not use this membership, I live too far away to travel to your DUMP, and I surely cannot pack up a king size therapeutic mattress Ina Ford Focus!!!Erica's response of LVL not being a Hilton is accurate, it is a dump and I wish to Dump it back on LVL for the same options as given others which is between No charge, $or $1,I am done with this place- they are rude, inconsiderate to work with They operate on the fringe of the law and are unethical in their pursuit of making a dollarThey tell you they are transferring 5, 10, no maybe memberships a week ( depending on which complaint they are answering) which in reality are most likely transfers back to them from owners who have bought the option to walk away - No one in their right mind would pay $10k+ for a membership there when Craigslist is dripping wet with owners begging for someone to take the damn thing off their hands for FREE and help pay for transfer fees!!!I will keep complaining and writing and posting and telling people just how HORRIBLE Lost Valley Lake truly is until I am released of this hellhole all while NEVER using it or paying another dime - I have nothing for you to take from me and I have nothing to loseI choose taking care of my family over feeding into a never ending black hole that can't even be given away!If Lost Valley Lake was so great it'd be sold to capacity with potential buyers standing in line hoping to get a shot at a deedIt is NOT - so they hold us dissatisfied owners hostage while jacking the fees to cover their mismanagement of our money paid into this place When is the last time a new trailer was purchased or renovated? NEVERThey reek of pee and are infested with ants and roaches! Not the Hilton? - you bet it is not! It is not even what I bought into in the first place - you have bdized the contract that's signed and let the place deteriorate and expect us to pay for it! Not gonna happen here Sincerely, [redacted]

02/27/ Revdex.com Complaint # *** RE: Lost Valley Lake Resort Account # *** *** and *** *** To Whom It May Concern; I am responding to a complaint regarding dues and transfer
fee increase in hopes of resolving this matter The Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all ownersThe Board of Directors meetings are listed on Lost Valley Lake Resort’s web page, in the new letters that are mailed to all owners quarterly and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort eventsIf the ***’s wish they may attend the next Board of Directors meeting being held here at the Resort on May 20th at 10am to have her concerns addressed by the BoardAll Board meetings are held on Saturdays, normally mid-morning, making it easier for owner’s attendance To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the increase in dues will be included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project nowNew Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediatelyAgain, this information plus an additional three pages depicting the increase will be received by all owners in the next week in the annual statement or it may be viewed on line at LostValleyLake.com Article VI Section 3, mail notification of meetings, “This violates Article VI Section regarding how notice of meeting is to be given”. Article VI Section states “meeting of the membership”The recent meeting on Jan 21st was a regularly scheduled Board of Directors meeting, not a membership meetingThe BOD meetings are the same time each year and widely published, all owners are encouraged to attendIn fact, there were 20+ owners present at the Jan 21st annual meeting According to the Rules, Regulations and Bylaws, given to all owners at the time of closing: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose. The Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projectsWe are expecting the dues to decrease for the year Any and all changes or adjustments to the dues was ran through the Resorts legal advisor before being passed by the Board of DirectorsA special BOD meeting was held on Jan 18th which was a closed session, minutes are published on LVL website for reviewThe BOD only received the final project costs and recommendations from the engineering company hired for the project on Jan 18, Time was of the essence for the Board to determine funding for the projects which would be discussed and settled at the annual BOD meeting open to all owners on Jan21, Due to the time constraints mandated by Federal and State regulations, the sewer treatment facility must be completed by Nov 1, there was not time to spread the increase out because funds are needed to start and complete the projects in order for the resort to maintain a safe environment for all ownersWith that being said payment plans were designed to help owners with the increase Lost Valley Lake Resort is allowing owners who can’t pay the increase in dues before April 1st, to be set up on a payment arrangementAs long as a minimum payment of $is made in the month of March and every days thereafter, owners may still have access to the Resort with the exception of major holidays until the balance is paid in full Mrand Mrs*** purchased their wilderness ownership from another individual in The process to relinquish interest in the Resort remains the sameAccording to the Acknowledgment signed on February 23rd, the ***’s must will, sell or transfer their interest to another partyLost Valley Lake Resort nor its employees will re-purchase or re-sell their interest for themThe increase in transfer fees took place in May shortly after the ***s purchased their ownershipThis increase was listed on our website at LostValleyLake.com or in our resale packet, available to all ownersThe $1,administrative fee for “transferring ownership” was implemented to cover the expense of introducing and transitioning new owners into the ResortThis charge has not prevented individuals from selling their undivided interest in the real property on which the Resorts facilities and amenities are locatedWe are currently handling, on average about six successful transfers per weekI have enclosed a resale packet for the ***’s review Sincerely, *** *** Lost Valley Lake Resort

02/15/ Revdex.com Complaint # *** Re: Lost Valley Lake Resort Account # *** *** *** To Whom It May Concern; Lost Valley Lake Resort does not close complaints we receive, that is done by the Revdex.comThe Revdex.com states they had not heard back from the consumer and feels that the company has properly addressed the issues with in the complaint The response to owners complaints is general the same when the complaint refers to the increase in dues as the subjected increase is the same for all ownersSome response’s may vary depending on the type of ownership held by the owner Again, as stated in the first response, the Resort is allowing owners to make payments on the dues if they are unable to pay them in full therefore not wrecking anyone’s credit The owners do have the option to transfer their interest in the Resort upon locating a buyer If Mrs*** is dissatisfied with the information provided she will need to attend the next Board of Directors meeting held on May 20th at am in the Monroe Meeting Room Sincerely, *** *** Lost Valley Lake Resort Mid-America Resort

05/03/ Revdex.com Complaint # *** RE: Lost Valley Lake Resort Account # *** *** * *** *** To Whom It May Concern; I am responding to a complaint regarding dues increase in hopes of
resolving this matter The Board of Directors, also owners, meet each year to discuss the annual maintenance feeAt this board meeting it is voted to see if the dues will increase or remain the same for all ownersThe Board of Directors meetings are listed on Lost Valley Lake Resort’s web page, in the new letters that are mailed to all owners quarterly and also in the yearly calendarAs it has been in years past, we strongly encourage all owners to attend the meetings to stay up to date on the current Resort eventsIf the ***’s wish they may attend the next Board of Directors meeting being held here at the Resort on May 20th at 10am to have their concerns addressed by the BoardAll Board meetings are held on Saturdays, normally mid-morning, making it easier for owner’s attendance To the owners that failed to attend the Board meeting, held on January 21st, 2017, a letter depicting the increase in dues will be included in the annual billing statementDues for all owners increased for the following reasons: New Sewer Treatment Plant: The current usage exceeds current plant capacity by almost doubling the gallons per day usedRecognizing this fact, the Board retained MECCO Engineering to develop a plan for meeting the Club’s needs in accordance with new Missouri Department of Natural Resources and Federal Waste Water discharge requirementsOur Current plant permit expires on November 1st, 2018, so a new treatment plant must be operation by thenWith an estimate build time of six months, it is imperative we fund this project nowNew Swimming Pool: The Board has exhausted all efforts to maintain the swimming pool in sufficient working order, but our thirty-year old pool now has to be replacedThe pool leaks 10,gallons of water per day and the filtration system cannot keep up with the demand upon itConstruction is planned to start after Labor Day and to be completed by Memorial Day Again, it is imperative to fund this project immediatelyAgain, this information plus an additional three pages depicting the increase were included in the first annual statement or it may be viewed on line at LostValleyLake.comA second letter is being mailed to all owners with the billing statement for the month of May addressing owners questions Article VI Section 3, mail notification of meetings, “This violates Article VI Section regarding how notice of meeting is to be given”. Article VI Section states “meeting of the membership”The recent meeting on Jan 21st was a regularly scheduled Board of Directors meeting, not a membership meeting need no vote from the owners was imputedThe BOD meetings are the same time each year and widely published, all owners are encouraged to attendIn fact, there were 20+ owners present at the Jan 21st annual meeting According to the Rules, Regulations and Bylaws, given to all owners at the time of closing: Dues may be increased by the Board of Directors, provided, however, in no event may the dues of any one member be increased without increasing the dues of all members proportionatelyFees, if any, for Club activities shall not be deemed to be dues or assessments, and the same shall be determined by the Board of DirectorsDues shall be used for the operation, improvement, and maintenance of the Club and the Club property and for no other purpose. The Board of Directors is committed to maintaining the dues at the lowest possible rate while also protecting the health and welfare of LVL and maintaining our excellent rating in the camping industryThe Board anticipates this short-term dues increase will be sufficient to cover the cost of the sewer treatment and swimming pool projectsWe are expecting the dues to decrease for the year Any and all changes or adjustments to the dues was ran through the Resorts legal advisor before being passed by the Board of DirectorsA special BOD meeting was held on Jan 18th which was a closed session, minutes are published on LVL website for reviewThe BOD only received the final project costs and recommendations from the engineering company hired for the project on Jan 18, Time was of the essence for the Board to determine funding for the projects which would be discussed and settled at the annual BOD meeting open to all owners on Jan21, Due to the time constraints mandated by Federal and State regulations, the sewer treatment facility must be completed by Nov 1, there was not time to spread the increase out because funds are needed to start and complete the projects in order for the resort to maintain a safe environment for all ownersWith that being said payment plans were designed to help owners with the increase Lost Valley Lake Resort is allowing owners who can’t pay the increase in dues before April 1st, to be set up on a payment arrangementAs long as a minimum payment of $is made in the month of March and every days thereafter, owners may still have access to the Resort with the exception of major holidays until the balance is paid in full Please review the attached FAQ’ for further information regarding answers to your questions Sincerely, *** *** Lost Valley Lake Resort

Initial Business Response /* (1000, 5, 2016/03/01) */
March 1,
Revdex.com
NBroadway, Ste
StLouis, MO XXXXX
Reference: Case#: XXXXXXX Mr*** ***
Ownership# XXXXX
To Whom It Concerns,
In hopes of resolving this matter, I am responding to your
letter dated March 1,
Mr*** does not own a timeshare with Lost Valley Lake ResortMr*** purchased, per the attached Retail Installment Contract, executed on November 16, 2003, deeded property and owns an Undivided Interest as a tenant in common in and to certain real propertyOn item 1, of the attached Acknowledgement Mr*** acknowledged he was purchasing an undivided interest in Lost Valley Lake ResortIt states, Buyer is obligated and agrees to pay Lost Valley Lake when due, all dues and assessments required by or pursuant to the Bylaws of Lost Valley LakeLine item number eight states, Mr*** acknowledged he was not high-pressured or coerced into the purchase, and that the purchase did not present any undue financial burden to him
Mr*** is aware of their obligations to Lost Valley Lake Resort:
Item 4, of the attached Acknowledgement, Mr*** acknowledged current annual dues and there purpose
Mr*** has paid his annual dues on a recurring basis, thereby acknowledging his obligation to Lost Valley Lake Resort
The Bylaws, Mr*** has acknowledged he received states the dues shall be paid annually, prior to the first day of March
The Retail Installment Contract states the Buyer is obligated and agrees to pay Lost Valley Lake when due, all dues and assessments required by or pursuant to the Bylaws of Lost Valley Lake
Mrs***'s ownership was forwarded to a collection agency on October 18, due to lack of paymentMr*** remains an owner of Lost Valley Lake Resort with restricted usage until the annual maintenance fees are paid in fullAlternative Recovery Management is sub contracted out by Lost Valley Lake Resort to collect on the past due debt
Mr*** is aware that he may will, sell, or transfer his Lost Valley Lake Resort interest and that Lost Valley Lake Resort *** not repurchase or resell their interestPlease refer to the attached acknowledgment line item number
I have attached information, which is beneficial to Mr***If Mr*** needs further guidance on the procedures to transfer his Ownership, he may speak with a customer representative at Lost Valley Lake ResortMr*** will be responsible for ensuring his deed is transferred and that the dues are currentAlternative Recovery Management will set up a monthly payment plan to help accommodate Mr***'s financial concerns; they can be reached at (XXX) XXX-XXXX
In conclusion, I have enclosed a resale packet for your review and to help assist in the transfer processOn average Lost Valley Lake Resort completes successful transfers a monthOnce Mr*** locate a potential buyer for the ownership Lost Valley Lake Resort to will assist in the transfer process as long as the debt has been resolved
If I can be of further assistance, I may be reached at X-XXX-XXX-XXXX ext ***
Sincerely,
*** ***
Customer Service Representative
Lost Valley Lake Resort
Enclosures:
Retail Installment Contract
Acknowledgement
Bylaws
Owner Resale Information

Initial Business Response /* (1000, 5, 2016/02/18) */
02/18/
Revdex.com
St Louis Mo
Complaint # XXXXXXX
RE: Lost Valley Lake Resort Account # XXXXX
*** & *** ***
To Whom It May Concern,
I am respond to a complaint file by The ***'s on 02/17/16,
in hopes of resolving this matter
Mr*** is correct in stating Lost Valley Lake Resort required him to locate a potential buyer for his membershipThe Resort encourages its owners to seek out potential prospects for the ownership as the Resort needs to have active owners in order to operate
On the ***'s Acknowledgement, signed March 11, 2010, the ***'s agreed to the terms of release on line item # Lost Valley Lake Resort offers assistance in the selling of memberships once the potential buyer is locatedI have enclosed copies of the ***'s Acknowledgement and a Resale Packet outlining the steps of the transfer process
Given Mr***'s current health conditions Lost Valley Lake Resort will be willing to absorb Mr***'s deed if the proper documentation is receivedIf the Wasems wish to take this route with their ownership the Resort will require doctor documentation stating his current condition and the following "Termination of Ownership Agreement" filled out in its entiretyThe Termination of Ownership Agreement will need to be received by the Resort in the next days with payment and requested doctor's noteUpon receipt of the said documents, Lost Valley Lake Resort will issue a Quit Claim Deed to the ***'s for the final termination of the Lost Valley Lake Resort ownership
If there are any questions or concerns with the following documents I may be reached at XXX-XXX-XXXX ext.:Monday-Friday 9am-4pm
Copies of these documents were also mailed to the owner's address we have listed on file
Sincerely,
*** ***
Lost Valley Lake Resort
Mid-America Resort
Attachments
Acknowledgement
Resale Packet
Termination of Ownership Agreement