Lynchburg Regional Business Alliance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I don't know who these are so I can't respond, this company needs to send me documentation on these.  Once I get these I will forward them to my attorney,  since I don't believe I owe these I will be seeking damages thru the court system. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I called [redacted] and spoke...

with [redacted] and gave her the information to link their account for me with this complaint. I offered more than once to give her the complaint number, but she said she did not need it.  I also had to tell her twice that I was not calling to discuss my account with her, but calling in response for their request here for more information.
Regards,
[redacted]

Complaint ID: [redacted]Re: [redacted] GLA Collection Company, Inc.  is a third party debt collector.  [redacted] and [redacted] Assoc. and [redacted] are both our clients.  Monies paid directly to our company will be reported respectively to our clients based on the...

client’s wishes or the patient’s request. The balance stated on our communication(s) are correct to the best of our knowledge.   [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####

From: Patrick Lynch Sent: Monday, November 28, 2016 1:44 PMTo: bbkyin.orgSubject: Complaint ID : 11820034 Bryan SherrillGLA will send information on accounts 10724267 and 10429046. Patrick LynchCompliance OfficerGLA Collection Co., Inc.(502)-261-1044 ____________________________________________________________...⇄ Forwarded message ----------From: Patrick Lynch Date: Mon, Dec 5, 2016 at 11:50 AMSubject: Complaint ID : 11820034 Bryan SherrillTo: Revdex.comkyin.orgComplaint ID : 11820034 Bryan Sherrill GLA has sent information on accounts 10724267 and 10429046.  Our client had turned over these accounts in his name.  Mr. Sherrill has not provided any information to refute the fact that these are his responsibility.  Please contact our office to discuss.GLA wishes to resolve this matter as soon as possible.    Patrick LynchCompliance OfficerGLA Collection Co., Inc.(502)-261-1044

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

To whom it may concern,
 
GLA has researched the account(s) in question and has determined that the initial letter(s) were not sent because of a bad address.  We apologize for this error and will remove the reported trade line.  If Mr.[redacted] desires a removal letter to give to his...

lender, please have him contact our office.
 
We will be sending information on the account(s) we show as active.  We have no documented conversation with Mr. [redacted] regarding the account(s) in question. We would like very much to speak to him so we may clear this matter up.
 
 
Compliance Officer
GLA Collection Company, Inc.

From: [redacted] Sent: Monday, November 28, 2016 1:44 PMTo: bbkyin.orgSubject: Complaint ID : [redacted]GLA will send information on accounts [redacted] and [redacted]. [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-#### ______________________________________________________________...⇄ Forwarded message ----------From: [redacted] Date: Mon, Dec 5, 2016 at 11:50 AMSubject: Complaint ID : [redacted]To: Revdex.comkyin.orgComplaint ID : [redacted] GLA has sent information on accounts [redacted] and [redacted].  Our client had turned over these accounts in his name.  Mr. [redacted] has not provided any information to refute the fact that these are his responsibility.  Please contact our office to discuss.GLA wishes to resolve this matter as soon as possible.    [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####

[redacted]
[redacted]
 
[redacted] GLA acknowledges that these 2 accounts were part of a settlement conducted with an attorney.  [redacted] was paid in full, [redacted] was settled in full.  GLA will request removal of both accounts, please allow time for the removals to be completed.  GLA reports to the credit bureaus on the 15th of each month. [redacted] GLA has spoken with its client, [redacted]  and no payment has been received.  The balance is still owing.  GLA can not find any history that this account was part of a settlement. [redacted] GLA will mark this account as disputed.  The patient was a [redacted]  It was turned over in [redacted] name with the current address we have on file.  Please contact our office to discuss. [redacted]

RE: [redacted] GLA has reviewed the account information and states that the account information is correct and due as stated.  Please contact our office to discuss. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

GLA has requested the itemized statement from its client.  The account in question is beyond filing for insurance.  The patient might try contacting his/her insurance carrier at the time of service. Compliance OfficerGLA Collection Company, Inc.

To whom it may concern,
GLA has sent initial communication letters on all the accounts Mr. [redacted] owes.  All written communication has been sent to the address listed on this complaint.  None of the letters sent have come back as a bad address.
We have spoken to him several times and left messages in an effort to resolve the balances owed to our clients. We acknowledge that Mr. [redacted] has disputed the accounts several times.
GLA can see no other solution but for Mr. [redacted] to contact our office to discuss.  He may request to speak to a collection manager if he so chooses.
Compliance Officer
GLA Collection Company, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform...

this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:This does not solve my problem they will not show me proof that im responsible for these accounts they will not show me that I sign anything stating im responsible for the accounts!! I want proof on paper that shows I sign for these accounts stating ill take responsibility for them! this is not in no way good business practices.   have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.  I do not wish to close this complaint until I receive a phone call from GLA.  Since I have tried contacting them so many times previously, with no return call, I question their intensions.
Regards,
[redacted]

[redacted]
[redacted] GLA has reviewed the account in question.  Although the account is outside the validation period, GLA will attempt to contact its client and request the registration documents the patient has inquired about.  The account information is correct...

and due as has been communicated in the past.   [redacted]
[redacted]
[redacted]
[redacted]

GLA will comply with the removal of the trade line from all credit bureaus we report to.  Please allow time for the credit bureaus to process the request as we report on the 15th of each month. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

To whom it may concern Response to Complaint Id: [redacted] GLA shows that 4 accounts were paid on 07/15/2016.  The NSF charge is still due to be paid.  GLA reports payments to the credit bureaus on the 15th of each month.  Please allow time for the requests to be processed.  It is possible that the payments were not posted before the file was sent on 07/15/2015.  Account [redacted] will show that the balance was paid but there still is an NSF charge attached.  The NSF  charge was a check by phone that didn’t have enough funds. The accounts in question will show paid and closed. Please contact our office to discuss the NSF fee. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

To Whom it may concern:
GLA does not see a previous Revdex.com complaint in the history of the account(s).  There are 4 active accounts still owing, per our client.  Please have Mr[redacted] contact our office to discuss. 
All active accounts will be marked as disputed.
Compliance...

Officer
GLA Collection company, Inc.