To whom it may concern: Response to Complaint ID: [redacted] GLA has requested itemized statements from its client(s) regarding the accounts in question. They are attached. GLA sees these accounts as due and has no information that they were previously satisfied. Please contact our...
office to discuss. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]
We would ask Mrs[redacted] to contact our office to discuss the account(s) and provide her with any information she requires.
The accounts in question have been marked as disputed. To our best knowledge the information provided to the credit bureaus we report to is correct.
GLA Collection Company, Inc. is a business in good standing with the State of [redacted]. We are compliant in all state and federal laws in connection with collections and credit bureau reporting.
Regards,
Compliance Officer
GLA Collection Company, Inc.%%%
GLA has requested the trade line for [redacted] be removed. GLA reports to the credit bureaus on the 15th of each month. Please allow time for the credit bureaus to process the request as GLA has no control over their actions. Compliance OfficerGLA Collection Company, Inc.
Complaint ID: [redacted] GLA will comply with no further communication request from Mrs. [redacted]. Please be aware that the potential misconduct has been investigated. [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have no outstanding Dr bills since my injury was work related and handled by workers comp. This company should know which ones are on my credit report since they placed them there. I will be contacting an attorney for damages. All reports to the 3 major credit bureaus should have all GLA related material removed.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
If such letter would have been sent, I am not accusing GLA, to my address I would have contacted GLA at that time to determine the validity of their claim.
As far as my email is concerned I replied to the one I received this morning to confirm its accuracy and am now waiting for the statement to be sent to me.
Regards,
[redacted]
ADDITIONAL SENT INFORMATION TO Revdex.com TO ADD TO REJECTION.To whom it may concern, I would like to inform the Kentucky Revdex.com that the above mentioned company has as of today not sent the requested information regarding my outstanding debt. I did receive a call this morning from someone at their facility trying to collect. As I indicated in the email, you were copied on 4/29/2015, I did reply to GLA with the requested information the same day it was sent to me. Please understand that I am not dodging my obligation to pay my debts but would like to have a valid document saying I owe the amount in question. If the letter was sent by GLA in 2014, I never received it or I would have paid it. In my recent communication with GLA this has not taken place. It is as of this moment my opinion that GLA is not forthcoming and seems to be delaying the information in order to collect additional monies. It is my hope that this matter can be resolved with your help. Best Regards [redacted]
To whom it may concern Response to Complaint Id: [redacted] GLA shows that 4 accounts were paid on 07/15/2016. The NSF charge is still due to be paid. GLA reports payments to the credit bureaus on the 15th of each month. Please allow time for the requests to be processed. It is...
possible that the payments were not posted before the file was sent on 07/15/2015. Account [redacted] will show that the balance was paid but there still is an NSF charge attached. The NSF charge was a check by phone that didn’t have enough funds. The accounts in question will show paid and closed. Please contact our office to discuss the NSF fee. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.There was no agreement for any services by my signature or payment responsibility during the time of service I wasn't living in the [redacted] area. I have been in [redacted] since November of 2015.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
The business has "confirmed the debt with the client" but have yet to send me any kind of documentation validating said debt. I am requesting that now. A validation was sent in the past, albeit not certified signature requested, so I have no proof they received it. However, I do know that I am entitled to receive proof of this debt they are attempting to collect on and are reporting to the credit bureaus. Please have them provide such. Thanks so much.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
They say they have sent letters to my address, I have never received a letter from them and have been here over 10 years. They say they have talked to me several times on the phone I called twice and was refused any information or who the original creditor was. They were just rude and insisting on a payment on an account I know nothing about. As far as leaving a "message" this has NEVER happened. These people are liars. The only truth they have said is that I did in fact dispute all of the accounts. The only resolution that is fair is my original request to have all accounts removed from the credit bureaus immediately and a letter sent to me immediacy stating that all accounts will be removed from all bureaus.
Complaint ID [redacted]RE: [redacted] GLA could not locate the account(s) in question. Please have the patient contact GLA Collection Company, Inc. to provide any previous address, phone number, date of birth or social security number. Please be aware that GLA did NOT receive this...
complaint at any time in the past. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
The account(s) in question have been requested to be removed from the credit file, GLA reports monthly on the 15th. Please allow time for the credit bureaus to process the request.
GLA has also sent a letter stating the actions it has taken.
Compliance Officer
GLA Collection Company, Inc.
To whom it may concern: Mrs. [redacted] may contact our office to make payment on the account(s) in question. [redacted]. A list of itemized statements has previously been sent. Mrs. [redacted] may also go online, free of charge and pay the accounts using the account number and pin number provided previously. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
GLA will contact the original creditor. Please contact our office to discuss. Any information you can provide regarding the payment will help resolve this matter. GLA will mark the account as disputed and will promptly remove the account from credit as soon as the payment can be...
verified. Compliance OfficerGLA Collection Company, Inc.
We have sent the patient her itemized bill which shows the details of the service provided. In her previous complaint she was questioning why insurance did not pay. She will need to contact her insurance for this type of information. We have noted disputed for her credit report. Thank you,
Complaint id [redacted]RE: [redacted] GLA has reviewed the account in question and sees this as a duplicate dispute. The account in question has already been marked as disputed. We have not received any data that would contradict information provided by our client. The...
account is correct and due. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]
To whom it may concern: Response to Complaint ID: [redacted] GLA has requested itemized statements from its client(s) regarding the accounts in question. They are attached. GLA sees these accounts as due and has no information that they were previously satisfied. Please contact our...
office to discuss. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]
We would ask Mrs[redacted] to contact our office to discuss the account(s) and provide her with any information she requires.
The accounts in question have been marked as disputed. To our best knowledge the information provided to the credit bureaus we report to is correct.
GLA Collection Company, Inc. is a business in good standing with the State of [redacted]. We are compliant in all state and federal laws in connection with collections and credit bureau reporting.
Regards,
Compliance Officer
GLA Collection Company, Inc.%%%
GLA has requested the trade line for [redacted] be removed. GLA reports to the credit bureaus on the 15th of each month. Please allow time for the credit bureaus to process the request as GLA has no control over their actions. Compliance OfficerGLA Collection Company, Inc.
Complaint ID: [redacted] GLA will comply with no further communication request from Mrs. [redacted]. Please be aware that the potential misconduct has been investigated. [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have no outstanding Dr bills since my injury was work related and handled by workers comp. This company should know which ones are on my credit report since they placed them there. I will be contacting an attorney for damages. All reports to the 3 major credit bureaus should have all GLA related material removed.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
If such letter would have been sent, I am not accusing GLA, to my address I would have contacted GLA at that time to determine the validity of their claim.
As far as my email is concerned I replied to the one I received this morning to confirm its accuracy and am now waiting for the statement to be sent to me.
Regards,
[redacted]
ADDITIONAL SENT INFORMATION TO Revdex.com TO ADD TO REJECTION.To whom it may concern, I would like to inform the Kentucky Revdex.com that the above mentioned company has as of today not sent the requested information regarding my outstanding debt. I did receive a call this morning from someone at their facility trying to collect. As I indicated in the email, you were copied on 4/29/2015, I did reply to GLA with the requested information the same day it was sent to me. Please understand that I am not dodging my obligation to pay my debts but would like to have a valid document saying I owe the amount in question. If the letter was sent by GLA in 2014, I never received it or I would have paid it. In my recent communication with GLA this has not taken place. It is as of this moment my opinion that GLA is not forthcoming and seems to be delaying the information in order to collect additional monies. It is my hope that this matter can be resolved with your help. Best Regards [redacted]
To whom it may concern Response to Complaint Id: [redacted] GLA shows that 4 accounts were paid on 07/15/2016. The NSF charge is still due to be paid. GLA reports payments to the credit bureaus on the 15th of each month. Please allow time for the requests to be processed. It is...
possible that the payments were not posted before the file was sent on 07/15/2015. Account [redacted] will show that the balance was paid but there still is an NSF charge attached. The NSF charge was a check by phone that didn’t have enough funds. The accounts in question will show paid and closed. Please contact our office to discuss the NSF fee. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.There was no agreement for any services by my signature or payment responsibility during the time of service I wasn't living in the [redacted] area. I have been in [redacted] since November of 2015.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
The business has "confirmed the debt with the client" but have yet to send me any kind of documentation validating said debt. I am requesting that now. A validation was sent in the past, albeit not certified signature requested, so I have no proof they received it. However, I do know that I am entitled to receive proof of this debt they are attempting to collect on and are reporting to the credit bureaus. Please have them provide such. Thanks so much.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
They say they have sent letters to my address, I have never received a letter from them and have been here over 10 years. They say they have talked to me several times on the phone I called twice and was refused any information or who the original creditor was. They were just rude and insisting on a payment on an account I know nothing about. As far as leaving a "message" this has NEVER happened. These people are liars. The only truth they have said is that I did in fact dispute all of the accounts. The only resolution that is fair is my original request to have all accounts removed from the credit bureaus immediately and a letter sent to me immediacy stating that all accounts will be removed from all bureaus.
Regards,
[redacted]
 
Complaint ID [redacted]RE: [redacted] GLA could not locate the account(s) in question. Please have the patient contact GLA Collection Company, Inc. to provide any previous address, phone number, date of birth or social security number. Please be aware that GLA did NOT receive this...
complaint at any time in the past. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
The account(s) in question have been requested to be removed from the credit file, GLA reports monthly on the 15th. Please allow time for the credit bureaus to process the request.
GLA has also sent a letter stating the actions it has taken.
Compliance Officer
GLA Collection Company, Inc.
To whom it may concern: Mrs. [redacted] may contact our office to make payment on the account(s) in question. [redacted]. A list of itemized statements has previously been sent. Mrs. [redacted] may also go online, free of charge and pay the accounts using the account number and pin number provided previously. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
To whom it may concern,
GLA will send paid in full and removal letter on the paid account. It will request removal of the 40.00 account.
Any accounts still owing must be paid in full prior to GLA requesting removal of paid account.
Compliance Officer
GLA Collection Company,...
Inc.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
GLA will contact the original creditor. Please contact our office to discuss. Any information you can provide regarding the payment will help resolve this matter. GLA will mark the account as disputed and will promptly remove the account from credit as soon as the payment can be...
verified. Compliance OfficerGLA Collection Company, Inc.
We have sent the patient her itemized bill which shows the details of the service provided. In her previous complaint she was questioning why insurance did not pay. She will need to contact her insurance for this type of information. We have noted disputed for her credit report. Thank you,
Complaint id [redacted]RE: [redacted] GLA has reviewed the account in question and sees this as a duplicate dispute. The account in question has already been marked as disputed. We have not received any data that would contradict information provided by our client. The...
account is correct and due. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]