ManVenture Outpost

Dont' ever deal with this companyThey don't respond to emailsthey dont answer the phone and refuse to do business over the phone, they provide data and bad shipping numbers and you can't even find where your order isBecause they ignore you after the purchase, there isn't anything you can do about it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.They said they would cancel the order and provide a refund but have not refunded any money to me nor contacted me on details of the refund
Regards,
*** ***

We are shipping alternates to fill this order since the original items were not ever available

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I called my bank again today, nothing, its not even a pending refund . And item did not come this weekend. ONCE AGAIN BASED ON OTHER Revdex.com COMPLAINTS I WILL NEVER SEE EITHER ITEM OR MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! LESSON LEARNED DO NOT DEAL WITH THIS COMPANY!!!!BUYER BEWARE!
Regards,
[redacted]

Your Return transaction has been approved. Response: SUCCESSFUL Total: 589.57

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The business's suggestion that I call my credit card company to ask for a "chargeback" is not a credible nor a possible request.  Merchant must initiate refund.  I am beginning to feel MVO is trying all avenues to avoid refunding me for the returned product. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed...

appear below.
Regards,
[redacted] I emailed MVO on 3/22 3/24 3/25 3/28 and 3/29 before filing this complaint. Emailed again on 3/31 and 4/4. On 4/4 I suggested I may need to file in small claims court. Suddenly I received a response on 4/4 saying my emails had been spammed, even though they tell their customers to check their spam folder, and asked if I had contacted UPS. I responded on 4/4 saying per their website I was to contact them asap and they would process the return/refund. I asked what I should do at this point. No answer. On 4/5 I contacted UPS and they told me they were not responsible due to a contract they have with our local post office for delivery. I replied to MVO again and let them know what UPS told me and again said maybe I need to file a claim to get this taken care of. Mentioning small claims court must trigger their email because I quickly received a response saying "What!? We filed the claim with their distributor and a replacement is processing. 4/6 I emailed and asked when could we expect the replacement. 4/8 I emailed and asked for an update. 4/14 I emailed and asked for an update. On 4/15 the response I received was "We are waiting on UPS to inspect and issue credit to the one you have, as stated previously, a replacement is already\y processing and should ship out today." This is not true as they have never mentioned anything about UPS except when they asked me if I contacted them. I emailed again on 4/18 asking again for the status but have not heard anything yet. I have emails to back up everything I have documented. Even though MVO has conducted business as they have, my husband still wants the replacement and I told MVO he needs this by 4/27.

Item was shipped on time, but post office has not delivered yet.  Customer has been refunded.

We have been in contact with the customer to resolve this issue.  We were short staffed because of a family emergency.

UPS lost in transit, refund was issued.

Refund was sent months ago.

We have not received any emails from this customer period regarding this order.  We will contact him directly

REFUND ISSUED

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.Refund has never been completed. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Refund has...

never been completed. 
Regards,
[redacted]

UPS [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Refund is to go to my Discover card which I used for purchasing the item...not my bank.  In addition, I wish to receive proof of credit transaction from MVO.  I will not consider this resolved until I see the credit posted to my credit card. 
Regards,
[redacted]

Please email us at [redacted] and we'll get this taken care of.

We have reached out to this customer