Marketing Administration Ltd.

Company Name : [redacted] **Your Reference: [redacted] Dear Sirs,We are in receipt of the above complaint date 07/14/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely [redacted] ***Legal Department

Company Name : [redacted] ***Your Reference: [redacted] Dear Sirs,We are in receipt of the above complaint date 07/30/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely [redacted] ***Legal Department

[redacted] * [redacted] REF: Your company's listing at www.yellow-pages- [redacted] Your account No.: [redacted] Date: 05/27/Customer Id.: [redacted] Customer FAX: [redacted] Dear Sir or Madam, We write to inform you that as of today we have acquired the business directory www.yellow-pages- [redacted] from MARKETING ADMINISTRATION LTDincluding all assets, licenses, related contracts and commercial rights & receivables Kindly note that any correspondence or questions relating to your company's business listing within www.yellowpage-illinois.com or to your account or invoices have to be sent to our following address: [redacted] CITY [redacted] Should you have any questions please do not hesitate to get in touch with us using the contact details indicated below Many thanks and best regards,

Company Name : [redacted] ***Your Reference: [redacted] Dear Sirs,We are in receipt of the above complaint date 08/14/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely [redacted] ***Legal Department

We received a letter from this company stating that we had a purchase order with them dated back in and that we now owe them $ This is a total scam and I hope others look here before falling for their claims

Company Name : [redacted] ***Your Reference: [redacted] Dear Sirs,We are in receipt of the above complaint date 07/23/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely [redacted] ***Legal Department

Revdex.com Draft for Marketing AdministrationCompany Name : H [redacted] Your Reference: [redacted] Dear Sir/Madam,We acknowledge your letter dated the 06/02/in connection with the complaint filed by the businessWe did respond to the complaint by way of our letter dated 05/11/A copy of that letter is enclosed and dealt with the matters raised by the businessThe Company did not agree with the statement made and in the opinion of the Company the fees are correctly invoicedHowever, the Company did put forward a settlement proposal and we are disappointed that the business has not responded to that proposalThe Company cannot expand upon the reply to the complaint so we now intend to contact the business directly in a further attempt to resolve by agreement.If agreement cannot be reached the Company will not cancel the outstanding invoices but will take further steps to recover the full amount invoicedNo doubt you will forward a copy of this letter to the business.Yours sincerely [redacted] ***Legal Department

Company Name : *** *** **Your Reference:***Dear Sirs,We are in receipt of the above complaint date 07/14/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that
service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely*** ***Legal Department

Company Name : *** ***Your Reference:***Dear Sirs,We are in receipt of the above complaint date 07/14/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service
we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely*** ***Legal Department

Company Name : *** *** *** ***Your Reference:***Dear Sirs,We are in receipt of the above complaint date 06/18/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to
that service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely*** ***Legal Department

"">YellowPage The New York business directory
.com
MARKETING ADMINISTRATION
Revdex.com N12th Street, Phoenix, AZ USA
Re:***
***
Company Name : Men On The Move Inc Your Reference: *** Dear Sirs, We are in receipt of the above complaint date 11/25/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service we do look to resolve with the customerAlthough the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the businessAll work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the serviceWe regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free serviceAs a business there is a responsibility to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signedAs to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been
Marketing Administration LtdECamelback Road, Suite Phoenix AZ USA
www.marketingadministration.com [email protected] Phone:+* *** *** *** *** ** *** *** ***
undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreementWe have set out the facts as to the OrderThere are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further yearsWe must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endeavor to reach a settlement and it is in the interest of the business to contact the Company
Marketing Administration LtdECamelback Road, Suite Phoenix AZ USA
www.marketingadministration.com [email protected] Phone:+* *** *** *** *** ** *** *** ***
*** ** *** *** ** *** ** *** *** ** *** *** ** *** *** *** *** ** *** *** *** *** then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreementWe have set out the facts as to the OrderThere are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further yearsWe must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endeavor to reach a settlement and it is in the interest of the business to contact the Company

Dear Sirs,We are in receipt of the above complaint date 11th of May We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service we do look to resolve with the customer.Although
the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder letters.Should a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request toMarketing Administration Ltd*** ** *** *** *** *** ** *** ***www.marketingadministration.com***@***.***Phone: +* *** *** ***Fax: +* *** *** ***Marketing Administration Ltd, *** ** *** ***,Suite Phoenix AZ USAcancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement.We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continues. We have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years. We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the record. We await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusion. We have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the account.As stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely*** ***Legal Department

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business assures that it made no attempt to deceive us.If the Revdex.com would review the 'Order form' sent by the business, they would see that the business is very deliberately attempting to deceive by calling itself "Yellow Page" and using a bdized version of the *** *** logoAny person in a rush, seeing “Please update your information” would assume that they were updating their file with the local *** ***, not contracting a fraudulent company for an expensive and useless website listing.We will not pay this company, and re-affirm our belief that they are using a phishing scam to fool customers into thinking they are the *** ***.?Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Dear Sirs,Mr Evens has reached out to me in a mailed letter for a lower sum which is agreeable with me, however an inquiry recently sent me the below link;***In this link there are strong resemblances to the original fax letter (see attachment) statements such as "By using symbols that closely resemble the well-known trademark of the Yellow Pages Group" and "buried in the fine print was a stipulation that, by returning the form, victims were committing to a new two-year contract" of course these are snippets and I ask that you read the document yourselfThe question here is the form that was signed by myself; legal and law abiding? Or does the form breach *** *** ***?
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[The Company failed to explain to the business the reasons for the chargesAlso, we do not have any ties with this CompanyAs a proof of that, our business is done purely in Canada and we do not need *** *** or advertising to the mass media done through paperIt is very frustrating to receive their collection letters with threats about payment overdue on an account that does not existWe do not wish to receive or delivery contact with the Company.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I do not see any attachment of a Contract If there was a "Contract" I have read about extensive complaints against the business practices of the Company who is claiming that a Contract was made, and the complaints are all basically the same in that this company sends information that appears to be simply verifying company information, and hooks "clients" for listings that otherwise would never have been approved I would like to see the "Contract" prior to commenting any further, however this seems to be a joke and a waste of time Also, the listed address that they have on file has not been our address for over years, which means the business listing that they claim to have provided would have not been correct in the first place! Nonsense!
Regards,
*** ***

Company Name : *** ***Your Reference:***Dear Sirs,We are in receipt of the above complaint date 07/14/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that service
we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely*** ***Legal Department

Company Name : *** *** ***Your Reference:***Dear Sirs,We are in receipt of the above complaint date07/14/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation
to that service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely*** ***Legal Department

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,I want this company to delete such account since it wasn't authorized *** ***

Company Name : Papeterie CollectionsYour Reference:***Dear Sirs,We are in receipt of the above complaint date 07/15/We apologize for any delay in replyingAs a Company we believe that we provide a valued service and should any issues arise in relation to that
service we do look to resolve with the customer.Although the Company seeks to discuss issues with it's customer so as to seek a solution this is not always accepted by the customer and the contract file is then passed to the legal departmentThe legal department will then again seek to discuss a settlement but customers do not always accept the facts and complaints do get filedWe are disappointed that a complaint has been filed with your offices in this case but we do not agree with the statement made by the business.All work is undertaken by the Company prior to any invoice being issued to the businessThe Company will only undertake such work upon receipt of a signed authorized Order form and we enclose a copy of that Order form for the fileAlthough the business may not agree, all terms are clearly set out within the Order form as to the service being provided, the fees for that service and as to the period of the contractIn addition, the name of the Company providing the service is clearly shown and there can be no confusion as to which Company is providing the service.We regret that some customers argue that the order was not authorized but all order forms are in a format that only provides for an authorized signatureThis is to avoid any issues as to authority arising after the work has been undertakenAll order forms are received by the business by fax and it is for the business to decide as to whether they want the service or notIt is a decision for the business and the order form is clear as to the nature of the service being providedThere is nothing to mislead as to the form merely being a request to update business details or is a free service.As a business there is a responsibilty to read any documents received and which may need to be signedThe Company does not make telephone calls to any business to secure new business contracts and only contacts a business if an invoice is unpaid by telephone and reminder lettersShould a business fail to read the terms in detail or fail to have procedures in place as to the completion and signing of documents within the business then this is through no fault of the CompanyIt would be a failure on the part of the business and does not void a contract between the parties or support any argument that the Company has misled or deceived the businessIf there are any doubts relating to the Order form then it should not be signed.As to cancellation of invoices or ordersCustomer service will always advise the business to request any cancellation in writing and although the Company will consider any request to cancel it depends upon when such request was made and the reasonsAs a business to business contract there is no requirement to insert a cancellation clauseIn this matter the Company would not agree to any cancellation as the work had been undertaken at the time of contact by the businessIf the request to cancel was made prior to the work being undertaken then the Company would cancel the order as no costs were incurred by the CompanyHowever, as in all cases the Company would prefer to resolve any issues with the business so as to reach an amicable agreement We have set out the facts as to the Order There are no valid grounds for a cancellation and the Company has not misrepresented the terms or sought to deceive the business in any wayThe order form is signed as authorized, the work was undertaken and an invoice was issuedThe service continuesWe have dealt generally with the facts and the contract but accept that the business has an issue with this accountWe would request that the business contact the Company so as to discuss a settlement agreement regarding the unpaid invoiceShould the business choose to ignore this letter then the Company does intend to continue with recovery action to recover the full two years of fees outstanding and beyond in the case of the contract extending for further years.We must advise that the Company will not at this time cancel the contract or invoice unless an agreement to resolve is reachedPlease advise the business of this and forward a copy of this letter to them for the recordWe await hearing from the business so that we can discuss the matters outstanding and bring this to a satisfactory conclusionWe have placed a hold on the legal file to enable the business to consider the matter further and to contact the Company concerning the accountAs stated above we must advise that the Company will continue with recovery action should agreement not be reached or should the business fail to respondThe Company will endevour to reach a settlement and it is in the interest of the business to contact the Company.Yours sincerely*** ***Legal Department