[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved I am very much satisfied This collection agency has already deleted this negative account from Experian credit bureau, and Bureau of Medical Economics has faxed over a letter stating the fact that the collection agency will delete this negative item from all credit bureaus the collection agency will work with [redacted] to contact [redacted] 's medical insurance company to get this bill paid of $269, [redacted] is aware as well as the collection agency that this process may take to days [redacted] is extremely satisified with the Collection agency response and the Director of the Collection Agency, Cyndee was outstanding [redacted] is extremely grateful to this collection they were excellent no complaints at all Thank you very much Regards, [redacted]
Thank you for the opportunity to respond to this complaintOur records indicate that there was a communication received from someone who may have been this person but the information given on this complaint didn't match our recordsThe last name, phone number and address we had on file were all different.We made a phone call to this consumer to the phone number given on the complaint and spoke with her todayAfter identifying the correct account, we have agreed to a 25% discount and a $minimum monthly payment arrangementWe will delete the item from the consumer's credit profile from all credit bureaus when the $balance is paid down to zeroA confirmation letter of our agreement is being mailed to her at the updated address today.We are glad Ms [redacted] has reached out in order to resolve her account and thank her for talking with us todayBUREAU OF MEDICAL ECONOMICS
Thank you for the opportunity to respond to this complaintOur records show that the account was assigned to collections on 11/19/for radiology services performed on 6/20/The consumer's complaint background history of talking with our company on 9/1/and 9/15/cannot be accurate since we didn't have his account in our office on those datesHis account was assigned with a post office box in Queen Creek provided by Gilbert Hospital where the services were deliveredMedical Diagnostic Imaging did not have a valid address nor did our agency until Mr [redacted] called us when he discovered the account on his credit reportThe account was already past the timely filing deadline for [redacted] insurance when it was assigned to our officeMr [redacted] called us on 7/8/to give us his [redacted] insurance information and on 7/25/16, Maria from [redacted] called us to confirm that he was eligible on the date of serviceWe have contacted Medical Diagnostic Imaging and have gotten authorization to cancel this accountThe cancelation will delete the item from Mr [redacted] 's credit record.We apologize for the inconvenience, however, we see no way that any of this could have been avoided given that the address from the facility was not correct and no insurance information was provided to Medical Diagnostic Imaging when the services were provided.We are sending verification of the cancellation to Mr [redacted] and trust that this complaint is now resolvedThank you
Thank you for the opportunity to respond to this complaintAs the attached documentation bears out, our response to validation of the consumer’s debts were made well within days of receiving her response even though this day requirement is for the validation period (defined as days following the first notice of delinquency being mailed)All three accounts had been assigned to the agency over three years ago when the disputes were received.There are two types of debtsThere are Oral Agreements and Written ContractsWhen a person presents themselves for services at an emergency department for care, they arrive on the Oral Agreement that they are requesting servicesThe expectation is that those services need to be paid for.The conditions of admission at the facility where the services are delivered clearly state that the patient is financially responsible for payment of services and that physicians delivering services are likely not employees of the facilityWhether the conditions of admission are signed or not, the Oral Agreement still applies because services were delivered at the behest of the patient’s presentation of injury or illnessIndeed, many patients arriving for emergency care may not be able to sign due to the severity of their condition on arrivalHowever, the Oral Agreement established by necessary services delivered is still bindingWe are attaching the full validation of the debts and the second response we sent to the consumer as required per FDCPA statutes.The consumer may request additional information regarding identification information presented on the dates of service in question and her care by going to [redacted] to fill out the form to receive her personal informationHIPAA statutes prevent the agency from obtaining any further information than the billing detail necessary for obtaining payment.Upon seeing the admission documents, if the consumer feels there is a case if ID theft, we would direct her to go to www.ftc.gov/idtheft to use a secure online affidavit form that she can have notarizedThis affidavit, along with a signed Law Enforcement Report can be submitted to the Credit Reporting Agencies to have her accounts reviewed for deletion as ID theftThe deletion order will then be transmitted to the agency from the Credit Reporting Agencies.Barring an ID Theft Determination by Law Enforcement, we would invite Ms***s to call [redacted] to make a payment arrangement on her accounts.In light of the apparent confusion on verification of debt requirements, we will delete the items from her credit profile when paidPlease let us know if there is any additional information needed from our office to close this complaint
Thank you for the opportunity to respond to this complaintNotably, according to our records, we have ot received any phone calls from Ms [redacted] on either of these accounts since the initial phone conversation on 9/12/There was no indication at that time that she was not responsible for her bill with Emergency Professional Services for the 8/22/date of service.We want to confirm that we have previously verified this debt with Ms [redacted] via mail on September 8th and on September 22, through the CFPB after receiving additional information that allowed us to locate the accountsAt that time, we responded with full verification of the debt and also sent the signed contract from the facilities where these emergency physician services were deliveredThese documents are the full requirement for verification of debt per FDCPA statutes.We are attaching all of them again with this response and are also mailing them again for her records.If Ms [redacted] feels there has been a criminal theft of her identification, she should file a police report of identity theftInstructions for this process can be found at [redacted] There is an online affidavit available to submit to the credit bureaus in order to report the id theft crimeThe affidavit must be notarized and accompanied by a law enforcement report.If Ms [redacted] would like further information about the nature of the services delivered during her visit at the facilities, she may request the medical records at the hospitals for detailed physician notes.We again invite Ms [redacted] to contact our agency at [redacted] for assistance in setting up a payment arrangement that will resolve this debtWe have temporarily suspended credit reporting of the debt for days to allow Ms [redacted] time to call us with payment arrangements and will delete the item from her credit profile once paid (unless the account is reported to us by the credit reporting agencies as being an ID theft case with a police report).Please let us know if there is any further way we can assist with resolving this complaint
Our agency is listed with the AZ Department of Financial Institutions as Medical Society Business Services, Inc., d.b.aBureau of Medical EconomicsOur collection agency license number with AZDFI is [redacted] Please contact our office at ###-###-#### if you need additional assistance with your accountsThank you
Thank you for contacting us regarding this disputeUnfortunately, we have no account under this name in our systemPlease supply us with additional identifying information so that we can locate this accountIn the meantime, we will contact you at the telephone number provided in your dispute in order to ascertain if you have an account with this agencyThank youBUREAU OF MEDICAL ECONIMICS
Thank you for the opportunity to respond this consumer's complaintUpon reviewing the matter we have determined that a deletion of the trade line on the consumer's credit report is approved.We have received four payments of $against the original assigned balance of $Although the account will not be paid in full until the 12th payment is made and is outside our parameters for payment plans (a month payment plan) for a restriction from credit bureau reporting, these payments have been on time.The phone number on this account has been restricted to avoid any future calls per this requestThe consumer's account will not resume with credit reporting provided the consumer continues with the auto payments of $each monthWe encourage her to contact our office if a problem arises in meeting the $per month payment arrangement.We trust this resolution is agreeable to the consumer.Please advise us if there is any additional information necessary to close this complaintThank you
Our records indicate that the account was paid on 11/13/and that we electronically transmitted a deletion order to the credit bureaus on 12/1/If this consumer sees this item on one of her credit reports, the error is with the bureau listing itWe sent the deletion order and it shows deleted on our systemThere is no method of deleting the account twice.Please contact the credit bureau that shows the error and dispute their listingThey will send the dispute to us for verificationOr, have the errant credit bureau contact us via phone to confirm that we ordered the deletion.Thank you!
In both cases when I asked for Validation that these were my accounts the creditor has failed to provide me proof of my signatureI have asked in both the letters they have attached in all three cases to provide me with proof of signature showing I have an obligation to pay these debts and to validate that they are mineThis has yet to be resolved and is way over the allotted time frame provided by the Fair Reporting ActI am not satisfied which merely a letter or a statement and my request for validation is legitimateI will take further action if these are not removed from my credit reports at this time
The agency has investigated the consumer's complaintDue to the address of the consumer being different than the original address provided, we have deleted these two items from his credit reportThe credit reporting agencies may take a week or two to update their records and this is beyond our control.This complaint appears to be addressed and resolved per the consumer's requestPlease let us know if there is any further information needed to close this caseThank youBUREAU OF MEDICAL ECONOMICS
Thank you for the opportunity to respond to this complaintWe investigated the complaint with the billing office for Urgent Care ExtraThis morning they confirmed that the balance of $was assigned in error and that the consumer already paid the discounted self-pay amount agreed upon There is no balance due.We have sent a confirmation letter to the consumer of the cancellationWe apologize for the billing office's error in assigning this balance to the agency and trust the consumer's concern has been addressed and resolvedThank you!BUREAU OF MEDICAL ECONOMICS
We have submitted our response to this consumer's complaint in the attachmentThe consumer has the two accounts assigned to our agency confused with the hospital facilityThese accounts are for providers that are completely separate from the hospital billsUnfortunately, as an agency representing the creditor, BME does not have the prerogative to issue complete write offs of debts assigned for collectionsWe invite the consumer to send us a financial hardship letter explaining his situation so that we can submit his request to our clients for consideration of a discount on his bills We have also attached an itemized statement for each account for his records.Thank you
Thank you for the opportunity to respond to this complaintWe thank Ms [redacted] for her prompt notice that she has not received her bill from the original creditor for this accountUnfortunately, Bureau of Medical Economics has no control over any account activity prior to assignment but we are more than happy to work with our consumers to resolve accounts once in our officeWe've attached an itemized statement of this account to this response for her recordsHer insurance has paid their portion of the bill and the contracted discounts were applied by [redacted] to leave the $as her co-pay / deductible amount due.Our office has scheduled a phone call to be made after 5:PM at the phone number provided in order to make payment arrangements to resolve the accountThere has been no account data transmitted to her credit record regarding the account as the account was just recently assigned on October 11thWe're confident that a resolution of this matter will be made shortly.If there is any additional information necessary to resolve this complaint, please let us knowThank you
Thank you for the opportunity to respond to this complaintWe have no record of the faxed proof of payment on our bmeproofofpayment.com email from 12/3/or 12/7/However, we did get the multiple emails from this consumer on 2/3/We contacted Medical Diagnostic Imaging's billing office on 2/4/to verify that the payment of $was posted to this patient's accountUnfortunately, they did not have the payment creditedTherefore, the receipt copy from the payment website of Medical Diagnostic Imaging was sent to them so that they can research the matterIn the interim, we have ordered the item deleted from Ms [redacted] credit record pending our client's researchWe trust the payment will be located and, once posted to her account, will be resolved on our end as well.We have sent a confirmation letter advising Ms [redacted] *hat we have ordered the account deleted from her credit profile in response to this matterPlease let us know if there is any further information needed to address this complaintBUREAU OF MEDICAL ECONOMICS
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Thank you for the opportunity to respond to this complaintOur records show that the consumer had her account assigned to our agency in March for a date of service with [redacted] of 10/24/in which there was a balance of $We show that she did make her initial call on 3/15/to request a payment arrangement of $per monthPer our policy, we would not accept a payment arrangement of this small amount because we need to clear the balance due for our client within a timeframe that is agreeable for themIn this case, the $account would take over a year to recoverHowever, since we don't have any record of the conversation with Veronica and she is no longer with the company, we are going to honor what this consumer says was agreed toShe can continue to make the $monthly payments and we have deleted the account information from her credit profileThe account will stay off her credit record on the condition that the $monthly payment arrangement is kept until the account is paid in full.We trust this will resolve this complaintPlease let us know if there is any further information needed for this matter to be closedThank youBUREAU OF MEDICAL ECONOMICS
Thank you for the opportunity to respond to this complaint. We have reviewed the account and are reporting thefollowing.This account was assigned to our agency on 8/31/2009. The services were delivered by Medical Diagnostic Imaging Group at [redacted] on 4/18/2009. We have attached an... itemization of charges for the consumer in order to verify this debt.Our first notice was returned In the mail by the USPS with a forwarding address of [redacted] . Subsequent notices were mailed to the [redacted] address with no return mail. No response was made to our notices nor voicemall messages.The first communication with this consumer was on March 181h 2015. The consumer left a message to call [redacted] An agent from the agency called that number back at 10:14AM the same day and left a message for a return call. We have no record of a response to our call.On March 10,20!S, we received a dispute through E-Oscar (web-link to all 3 credit reporting agencies). The consumer stated 11Provlde or confirm complete 10. This collection does not belong to me. I do not live in [redacted] or [redacted] . I have not done business with Medical Diagnostic Imaging Group, Advanced Radiology Heatthcare, Focused Imaging of AZ or Vascular and lnterventional Physicians.Per federal statute, a debt collector has 30 days to respond to a dispute. The account was scheduled for debt verification when we received this complaint. On April!,201S,we received a similar dispute through E-Oscar. We are fulfilling our obligation of responding to these disputes with the enclosed itemized statement of charges.This debt is not a situation of being past statute. The [redacted] Statute of limitations would lapse on April 18th 2015, however, when an account is listed on the credit report, there is another statute of limitation of 7 years from the listing date which,In this case,would be 12/2/2015.Please be advised that we have ordered the item deleted from the consumer's credit profile in consideration that the itemwould be scheduled to delete as past statute in December.We trust this deletion resolves this consumer's dispute. Please let us know If there is any further information needed toresolve this complaint.
So, I still have a few issues with the "itemized list".For one, the charge from 01/07/simply states EMERGENCY DEPT VISITPEMS, the company charging me, is charging me for a hospital visit that occurred during my time visiting a friend at [redacted] hospitalI had fainted and vomited, and never requested to be admitted to the hospitalI literally woke up in the ER, against my willI was never diagnosed during my stay, and I've already had [redacted] , the hospital itself, agree that I should not have been charged for my stay at allI don't have health insurance, do not have any source of income, and am a full-time student, spending whatever loans I am able to secure on college tuition For the second charge, from 08/21/2013, the charges should be adjusted to reflect that I still have bruising from the numerous attempts from Interventional Radiology's staff attempting to insert this device time and time again, and failingI endured severe pain from this, and my family members witnessed it allIt is one of the reasons I'll never, as long as I live, return to a [redacted] hospital for anythingI want to also reiterate that I'm not sure how you expect a student with no income to pay for services that he never authorized, and requested to decline, against doctors' ordersThere's also a description of a service title "0" that I am apparently expected to pay $forPlease let me know what you can do for me, as I was not conscious during my admittance to either hospital, and asked to leave upon regaining consciousness at both hospitalsInstead of heeding my requests, these hospitals kept me there and failed to even diagnose what was wrong with me in the first placeIn turn, I've had both hospitals retract any and all claims for payment to them, as I did not sign anything stating that I agreed to pay for said services, nor did I even request the services of either hospital in the first place
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved I am very much satisfied This collection agency has already deleted this negative account from Experian credit bureau, and Bureau of Medical Economics has faxed over a letter stating the fact that the collection agency will delete this negative item from all credit bureaus the collection agency will work with [redacted] to contact [redacted] 's medical insurance company to get this bill paid of $269, [redacted] is aware as well as the collection agency that this process may take to days [redacted] is extremely satisified with the Collection agency response and the Director of the Collection Agency, Cyndee was outstanding [redacted] is extremely grateful to this collection they were excellent no complaints at all Thank you very much Regards, [redacted]
Thank you for the opportunity to respond to this complaintOur records indicate that there was a communication received from someone who may have been this person but the information given on this complaint didn't match our recordsThe last name, phone number and address we had on file were all different.We made a phone call to this consumer to the phone number given on the complaint and spoke with her todayAfter identifying the correct account, we have agreed to a 25% discount and a $minimum monthly payment arrangementWe will delete the item from the consumer's credit profile from all credit bureaus when the $balance is paid down to zeroA confirmation letter of our agreement is being mailed to her at the updated address today.We are glad Ms [redacted] has reached out in order to resolve her account and thank her for talking with us todayBUREAU OF MEDICAL ECONOMICS
Thank you for the opportunity to respond to this complaintOur records show that the account was assigned to collections on 11/19/for radiology services performed on 6/20/The consumer's complaint background history of talking with our company on 9/1/and 9/15/cannot be accurate since we didn't have his account in our office on those datesHis account was assigned with a post office box in Queen Creek provided by Gilbert Hospital where the services were deliveredMedical Diagnostic Imaging did not have a valid address nor did our agency until Mr [redacted] called us when he discovered the account on his credit reportThe account was already past the timely filing deadline for [redacted] insurance when it was assigned to our officeMr [redacted] called us on 7/8/to give us his [redacted] insurance information and on 7/25/16, Maria from [redacted] called us to confirm that he was eligible on the date of serviceWe have contacted Medical Diagnostic Imaging and have gotten authorization to cancel this accountThe cancelation will delete the item from Mr [redacted] 's credit record.We apologize for the inconvenience, however, we see no way that any of this could have been avoided given that the address from the facility was not correct and no insurance information was provided to Medical Diagnostic Imaging when the services were provided.We are sending verification of the cancellation to Mr [redacted] and trust that this complaint is now resolvedThank you
Thank you for the opportunity to respond to this complaintAs the attached documentation bears out, our response to validation of the consumer’s debts were made well within days of receiving her response even though this day requirement is for the validation period (defined as days following the first notice of delinquency being mailed)All three accounts had been assigned to the agency over three years ago when the disputes were received.There are two types of debtsThere are Oral Agreements and Written ContractsWhen a person presents themselves for services at an emergency department for care, they arrive on the Oral Agreement that they are requesting servicesThe expectation is that those services need to be paid for.The conditions of admission at the facility where the services are delivered clearly state that the patient is financially responsible for payment of services and that physicians delivering services are likely not employees of the facilityWhether the conditions of admission are signed or not, the Oral Agreement still applies because services were delivered at the behest of the patient’s presentation of injury or illnessIndeed, many patients arriving for emergency care may not be able to sign due to the severity of their condition on arrivalHowever, the Oral Agreement established by necessary services delivered is still bindingWe are attaching the full validation of the debts and the second response we sent to the consumer as required per FDCPA statutes.The consumer may request additional information regarding identification information presented on the dates of service in question and her care by going to [redacted] to fill out the form to receive her personal informationHIPAA statutes prevent the agency from obtaining any further information than the billing detail necessary for obtaining payment.Upon seeing the admission documents, if the consumer feels there is a case if ID theft, we would direct her to go to www.ftc.gov/idtheft to use a secure online affidavit form that she can have notarizedThis affidavit, along with a signed Law Enforcement Report can be submitted to the Credit Reporting Agencies to have her accounts reviewed for deletion as ID theftThe deletion order will then be transmitted to the agency from the Credit Reporting Agencies.Barring an ID Theft Determination by Law Enforcement, we would invite Ms***s to call [redacted] to make a payment arrangement on her accounts.In light of the apparent confusion on verification of debt requirements, we will delete the items from her credit profile when paidPlease let us know if there is any additional information needed from our office to close this complaint
Thank you for the opportunity to respond to this complaintNotably, according to our records, we have ot received any phone calls from Ms [redacted] on either of these accounts since the initial phone conversation on 9/12/There was no indication at that time that she was not responsible for her bill with Emergency Professional Services for the 8/22/date of service.We want to confirm that we have previously verified this debt with Ms [redacted] via mail on September 8th and on September 22, through the CFPB after receiving additional information that allowed us to locate the accountsAt that time, we responded with full verification of the debt and also sent the signed contract from the facilities where these emergency physician services were deliveredThese documents are the full requirement for verification of debt per FDCPA statutes.We are attaching all of them again with this response and are also mailing them again for her records.If Ms [redacted] feels there has been a criminal theft of her identification, she should file a police report of identity theftInstructions for this process can be found at [redacted] There is an online affidavit available to submit to the credit bureaus in order to report the id theft crimeThe affidavit must be notarized and accompanied by a law enforcement report.If Ms [redacted] would like further information about the nature of the services delivered during her visit at the facilities, she may request the medical records at the hospitals for detailed physician notes.We again invite Ms [redacted] to contact our agency at [redacted] for assistance in setting up a payment arrangement that will resolve this debtWe have temporarily suspended credit reporting of the debt for days to allow Ms [redacted] time to call us with payment arrangements and will delete the item from her credit profile once paid (unless the account is reported to us by the credit reporting agencies as being an ID theft case with a police report).Please let us know if there is any further way we can assist with resolving this complaint
Our agency is listed with the AZ Department of Financial Institutions as Medical Society Business Services, Inc., d.b.aBureau of Medical EconomicsOur collection agency license number with AZDFI is [redacted] Please contact our office at ###-###-#### if you need additional assistance with your accountsThank you
Thank you for contacting us regarding this disputeUnfortunately, we have no account under this name in our systemPlease supply us with additional identifying information so that we can locate this accountIn the meantime, we will contact you at the telephone number provided in your dispute in order to ascertain if you have an account with this agencyThank youBUREAU OF MEDICAL ECONIMICS
Thank you for the opportunity to respond this consumer's complaintUpon reviewing the matter we have determined that a deletion of the trade line on the consumer's credit report is approved.We have received four payments of $against the original assigned balance of $Although the account will not be paid in full until the 12th payment is made and is outside our parameters for payment plans (a month payment plan) for a restriction from credit bureau reporting, these payments have been on time.The phone number on this account has been restricted to avoid any future calls per this requestThe consumer's account will not resume with credit reporting provided the consumer continues with the auto payments of $each monthWe encourage her to contact our office if a problem arises in meeting the $per month payment arrangement.We trust this resolution is agreeable to the consumer.Please advise us if there is any additional information necessary to close this complaintThank you
Our records indicate that the account was paid on 11/13/and that we electronically transmitted a deletion order to the credit bureaus on 12/1/If this consumer sees this item on one of her credit reports, the error is with the bureau listing itWe sent the deletion order and it shows deleted on our systemThere is no method of deleting the account twice.Please contact the credit bureau that shows the error and dispute their listingThey will send the dispute to us for verificationOr, have the errant credit bureau contact us via phone to confirm that we ordered the deletion.Thank you!
In both cases when I asked for Validation that these were my accounts the creditor has failed to provide me proof of my signatureI have asked in both the letters they have attached in all three cases to provide me with proof of signature showing I have an obligation to pay these debts and to validate that they are mineThis has yet to be resolved and is way over the allotted time frame provided by the Fair Reporting ActI am not satisfied which merely a letter or a statement and my request for validation is legitimateI will take further action if these are not removed from my credit reports at this time
The agency has investigated the consumer's complaintDue to the address of the consumer being different than the original address provided, we have deleted these two items from his credit reportThe credit reporting agencies may take a week or two to update their records and this is beyond our control.This complaint appears to be addressed and resolved per the consumer's requestPlease let us know if there is any further information needed to close this caseThank youBUREAU OF MEDICAL ECONOMICS
Thank you for the opportunity to respond to this complaintWe investigated the complaint with the billing office for Urgent Care ExtraThis morning they confirmed that the balance of $was assigned in error and that the consumer already paid the discounted self-pay amount agreed upon There is no balance due.We have sent a confirmation letter to the consumer of the cancellationWe apologize for the billing office's error in assigning this balance to the agency and trust the consumer's concern has been addressed and resolvedThank you!BUREAU OF MEDICAL ECONOMICS
We have submitted our response to this consumer's complaint in the attachmentThe consumer has the two accounts assigned to our agency confused with the hospital facilityThese accounts are for providers that are completely separate from the hospital billsUnfortunately, as an agency representing the creditor, BME does not have the prerogative to issue complete write offs of debts assigned for collectionsWe invite the consumer to send us a financial hardship letter explaining his situation so that we can submit his request to our clients for consideration of a discount on his bills We have also attached an itemized statement for each account for his records.Thank you
Thank you for the opportunity to respond to this complaintWe thank Ms [redacted] for her prompt notice that she has not received her bill from the original creditor for this accountUnfortunately, Bureau of Medical Economics has no control over any account activity prior to assignment but we are more than happy to work with our consumers to resolve accounts once in our officeWe've attached an itemized statement of this account to this response for her recordsHer insurance has paid their portion of the bill and the contracted discounts were applied by [redacted] to leave the $as her co-pay / deductible amount due.Our office has scheduled a phone call to be made after 5:PM at the phone number provided in order to make payment arrangements to resolve the accountThere has been no account data transmitted to her credit record regarding the account as the account was just recently assigned on October 11thWe're confident that a resolution of this matter will be made shortly.If there is any additional information necessary to resolve this complaint, please let us knowThank you
Thank you for the opportunity to respond to this complaintWe have no record of the faxed proof of payment on our bmeproofofpayment.com email from 12/3/or 12/7/However, we did get the multiple emails from this consumer on 2/3/We contacted Medical Diagnostic Imaging's billing office on 2/4/to verify that the payment of $was posted to this patient's accountUnfortunately, they did not have the payment creditedTherefore, the receipt copy from the payment website of Medical Diagnostic Imaging was sent to them so that they can research the matterIn the interim, we have ordered the item deleted from Ms [redacted] credit record pending our client's researchWe trust the payment will be located and, once posted to her account, will be resolved on our end as well.We have sent a confirmation letter advising Ms [redacted] *hat we have ordered the account deleted from her credit profile in response to this matterPlease let us know if there is any further information needed to address this complaintBUREAU OF MEDICAL ECONOMICS
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Thank you for the opportunity to respond to this complaintOur records show that the consumer had her account assigned to our agency in March for a date of service with [redacted] of 10/24/in which there was a balance of $We show that she did make her initial call on 3/15/to request a payment arrangement of $per monthPer our policy, we would not accept a payment arrangement of this small amount because we need to clear the balance due for our client within a timeframe that is agreeable for themIn this case, the $account would take over a year to recoverHowever, since we don't have any record of the conversation with Veronica and she is no longer with the company, we are going to honor what this consumer says was agreed toShe can continue to make the $monthly payments and we have deleted the account information from her credit profileThe account will stay off her credit record on the condition that the $monthly payment arrangement is kept until the account is paid in full.We trust this will resolve this complaintPlease let us know if there is any further information needed for this matter to be closedThank youBUREAU OF MEDICAL ECONOMICS
Thank you for the opportunity to respond to this complaint. We have reviewed the account and are reporting thefollowing.This account was assigned to our agency on 8/31/2009. The services were delivered by Medical Diagnostic Imaging Group at [redacted] on 4/18/2009. We have attached an... itemization of charges for the consumer in order to verify this debt.Our first notice was returned In the mail by the USPS with a forwarding address of [redacted] . Subsequent notices were mailed to the [redacted] address with no return mail. No response was made to our notices nor voicemall messages.The first communication with this consumer was on March 181h 2015. The consumer left a message to call [redacted] An agent from the agency called that number back at 10:14AM the same day and left a message for a return call. We have no record of a response to our call.On March 10,20!S, we received a dispute through E-Oscar (web-link to all 3 credit reporting agencies). The consumer stated 11Provlde or confirm complete 10. This collection does not belong to me. I do not live in [redacted] or [redacted] . I have not done business with Medical Diagnostic Imaging Group, Advanced Radiology Heatthcare, Focused Imaging of AZ or Vascular and lnterventional Physicians.Per federal statute, a debt collector has 30 days to respond to a dispute. The account was scheduled for debt verification when we received this complaint. On April!,201S,we received a similar dispute through E-Oscar. We are fulfilling our obligation of responding to these disputes with the enclosed itemized statement of charges.This debt is not a situation of being past statute. The [redacted] Statute of limitations would lapse on April 18th 2015, however, when an account is listed on the credit report, there is another statute of limitation of 7 years from the listing date which,In this case,would be 12/2/2015.Please be advised that we have ordered the item deleted from the consumer's credit profile in consideration that the itemwould be scheduled to delete as past statute in December.We trust this deletion resolves this consumer's dispute. Please let us know If there is any further information needed toresolve this complaint.
So, I still have a few issues with the "itemized list".For one, the charge from 01/07/simply states EMERGENCY DEPT VISITPEMS, the company charging me, is charging me for a hospital visit that occurred during my time visiting a friend at [redacted] hospitalI had fainted and vomited, and never requested to be admitted to the hospitalI literally woke up in the ER, against my willI was never diagnosed during my stay, and I've already had [redacted] , the hospital itself, agree that I should not have been charged for my stay at allI don't have health insurance, do not have any source of income, and am a full-time student, spending whatever loans I am able to secure on college tuition For the second charge, from 08/21/2013, the charges should be adjusted to reflect that I still have bruising from the numerous attempts from Interventional Radiology's staff attempting to insert this device time and time again, and failingI endured severe pain from this, and my family members witnessed it allIt is one of the reasons I'll never, as long as I live, return to a [redacted] hospital for anythingI want to also reiterate that I'm not sure how you expect a student with no income to pay for services that he never authorized, and requested to decline, against doctors' ordersThere's also a description of a service title "0" that I am apparently expected to pay $forPlease let me know what you can do for me, as I was not conscious during my admittance to either hospital, and asked to leave upon regaining consciousness at both hospitalsInstead of heeding my requests, these hospitals kept me there and failed to even diagnose what was wrong with me in the first placeIn turn, I've had both hospitals retract any and all claims for payment to them, as I did not sign anything stating that I agreed to pay for said services, nor did I even request the services of either hospital in the first place
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]