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Massachusetts Broken Stone Company

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Reviews Massachusetts Broken Stone Company

Massachusetts Broken Stone Company Reviews (96)

I have used Cork's Pest Control since I have them come out every month to take care of the outside They are professional and never miss a monthMy service man *** *** is very nice and is respectfulI will continue to use Cork's

*** *** took great care of our termite problemI highly recommend him

I have been using Corky's pest control for years and they do a fantastic job! I just wanted to compliment my technician, *** *** for being timely, professional and pleasant and for solving my ant problem!

I received exceptional and kind service from *** *** CP#I would highly recommend this company and I would ask for *** *** personally!
Thank you,
Brandi ***

In the process of investigating into why the ***’s concerns were not attended to promptly, it was discovered that they directed their concerns, via email, to email addresses that were no
longer validCustomer concerns are important to us and we strive to answer those concerns promptlyIn our first contact with the ***’s, the conversation was directed toward the detached structure and the treatment for the drywood termites, known to be present in this structure. We bid the detached structure at $(over the phone as we advertise) for the treatment of drywood termites, and we assured the ***’s that all of these termites would be exterminated by our treatment. Our service technician was asked, while on the property attending to the required report for the detached structure, to also inspect the main structure (the home) and found Subterranean termites and at this point gave the additional quote of $to treat for this separate problemThe treatment for drywood termites is vastly different than that for subterranean termites We have agreed to include the main structure, the home, in the 4-year warranty for drywood termites, that normally would only cover the detached structure. This will make us responsible for any new or future treatment for this species, drywood termites, for years.
We regret the ***’s misunderstanding and assure them that our treatments for drywood and subterranean termites and the warranty we offer, are unparalleled and our pricing for these treatments are the best in the industry. We cannot include the treatment for Subterranean termites in the $bid as the main house was not part of the original bid
We would hope the ***’s understand our position. We are in business today, because we provide excellent services performed by industry professionals at pricing that most often beats our competitors.
It is the ***’s decision to hire us or not as there has been no contract signed or commitment madeWe would certainly appreciate their business

Just received a superb service from *** ***

I am very pleased with the service we received from our service representative, *** *** cp# He was timely and helpful with attention to the areas in our yard that I am most concerned about Thanks ***!!

I am very pleased with the service I have received from Corky's Pest Control, specifically with *** *** (Technician)He is very personable and remembered from previous visits to be cautious of my dog and tortoisesHe takes pride in his work and provides exemplary customer service

After further review I have confirmed that this account has been cancelled and has a zero balance
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Corky's Pest Control
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[redacted] is our technician. He is friendly, helpful, and always provides excellent customer service.

Our service over many years has been consistently excellent. Our current technician, [redacted], is friendly, prompt and thorough. He removed a dead rat from our yard of his own volition.

PAID 181 DOLLARS FOR A MONTHS SERVICE AND STILL HAVE SAME PROBLEM WITH NOISES IN THE WALL. TECH. SAID IT COULD BE RATS OR MICE AND SET TRAPS, BUT STILL HAVE THE NOISES IN THE WALL. CALLED CORKYS AND SPOKE WITH MOBILHOME MGR.; [redacted], SAYS THEY CANNOT DO ANY REFUND PARTIAL OR OTHERWISE; IF I WANT MORE SERVICE, I HAVE TO PAY 50 MORE A MONTH. THIS NOT RIGHT!!

very good service by [redacted]

[redacted], CP#29, is up front and honest about his advice as to on how the best way to treat the problem would be.

MY HOME HAS BEEN SERVICED BY [redacted] AND BEFORE HIM IT WAS [redacted]. I MUST SAY THAT THESE GUYS HAVE ALWAYS BEEN VERY POLITE AND MADE SURE I WAS HAPPY WITH MY SPRAY. I JUST LOVE HOW THEY TAKE TIME TO REMOVE THE SPIDER WEBS SPECIALLY AROUND MY DAUGHTERS PLAY GYM. THANK YOU CORKYS FOR EXCELLENT SERVICE.

[redacted] is our technician he is a professional and corkys do a great job with any problem you can have at your house

Very thorough, We had armies of ants and not another one since Corkys took care of them. We had concerns about critters in the atic and after a complete interior and exterior inspection by Corkys we were reasured that there was nothing there that lived through the tenting a few years ago and no sign of new residents.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Actually my husband ([redacted]) signed the document of the contract of agreement on 09/21/15, the contract is very clear based on the expectations from my husband an me. At this point Corkys' didn't meet those expectations, plus not showing any concern or care for my family, my dog and my house. I am asking for a reimbursements of the full price amount that was paid for the service that Corky's didn't perform.
And about the netting material to be extended below the eaves where it was possible for nests to be built never was discussed in detail. My husband ([redacted]) gave the only one direction to not make any holes in the wall.
On Thursday March 31st, my husband received a call from [redacted] Lougn the representative from Corky's to ask for my husband approval to use this chemical that the Corky's technicians were planning to put on the walls around my house. When my husband arrived to our house he saw this big mark staining on the stucco wall that was caused from the chemical that the technicians put in there and until now remains the same (please picture attached).
My husband ([redacted]) asked [redacted] the technician for more information on this chemical and [redacted]'s response was that Corky's never used this chemical before and it was not a warranty that the stain will go away from the walls, that's why my husband decided to do not use this chemical at all.
Per the instructions on the chemical container are to "DO NOT CONTAMINATE WATER FOOD, OR FEED BY STORAGE OR DISPOSAL" Corky's technicians decided to use the first option recommended from the label and the most dangers one for my family and my dog   by throwing away the chemicals directly on the holes where my dog used to hide her bones and eat from the chemical that may causing her to apss away by poison. Why [redacted] and [redacted] didn't consider the second option from the manufacture on the label container to "DISPOSED OF AT AN APPROVED DISPOSAL FACILITY".
My dog was wearing the protective cone around the neck because she was spayed on March 22nd, 2016. So her health was perfect per the veterinarian who attend my dog, until she ate that chemical.
I do not believe that the service provided from Corky's was done profesinally, and Corky's didn't performed based on the expectations from the  contract of agreement and on top of that for the negligence from [redacted] and [redacted] (the technicians), for those reasons I demand Corky's for a return of the full price amount that I paid on 9.21.16.
The contract agreement has 2 years of warranty that covers labor and parts. Due to the negligence from [redacted] and [redacted] (the technicians) I do not want Corky's technicians to come back to may house anymore.  
Regards,
[redacted]

WOW. SO IMPRESSED WITH THE YOUNG MAN THAT CAME TO MY HOME TODAY. HE CARRIED A SMILE THE ENTIRE TIME HE DID MY SERVICE. I APPRECIATE PEOPLE THAT ENJOY WHAT THEY DO HE IS AN ASSET TO THE COMPANY. THANK YOU [redacted] CP35 FOR MAKING MY HOME BUG FREE.

We have been regular Corky's customers since we moved into our current home in 2005. We have always been satisfied with their service, and have not had a single problem with insects this entire time. Our Corky's tech, [redacted], does a great job, and has a friendly, enthusiastic attitude. We have been completely satisfied with Corky's Pest Control.

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